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The “Outsider/Insider” Assignment: A Pedagogical Innovation For Teaching Cross-Cultural Understanding, Angela Garcia

Natural & Applied Sciences Faculty Publications

In this paper, I describe an innovative assignment for teaching undergraduate students cross-cultural understanding. The Outsider/Insider assignment simultaneously teaches facts about cultural difference and skills for managing cross-cultural encounters. Briefly, the assignment is to write two short papers, one in which the student describes a situation in which he or she was the outsider, and the other a situation in which he or she observed a newcomer to a group where that person was an insider. The paper begins by reviewing previous research on cross-cultural interaction and its relevance for pedagogy, and describing the course, its goals, and the “Outsider/Insider” …

การบริหารตราสินค้าและตัวชี้วัดคุณค่าตราสินค้าในอุตสาหกรรมการบริการต้อนรับ, โสภาค พาณิชพาพิบูล

Chulalongkorn University Theses and Dissertations (Chula ETD)

งานวิจัยนี้ มีจุดประสงค์ (1) เพื่อศึกษาแนวทางการบริหารตราสินค้าในอุตสาหกรรมการบริการต้อนรับในประเทศไทย (2) เพื่อศึกษาตัวชี้วัดคุณค่าตราสินค้าในอุตสาหกรรมการบริการต้อนรับในประเทศไทย และ (3) เพื่อพัฒนาแบบจำลองตัวชี้วัดคุณค่าตราสินค้าในอุตสาหกรรมการบริการต้อนรับในประเทศไทย ระเบียบวิธีวิจัยเพื่อตอบวัตถุประสงค์ข้อ (1) ได้แก่การสัมภาษณ์เชิงลึกกับผู้ประกอบการธุรกิจโรงแรมและร้านอาหารจำนวน 16 ราย ระเบียบวิธีวิจัยเพื่อตอบวัตถุประสงค์ข้อ (2) และ (3) ได้แก่ การวิเคราะห์เนื้อหาในเว็บไซต์ tripadvisor.com การสนทนากลุ่มและการทำวรรณกรรมปริทัศน์ เพื่อพัฒนาแบบสอบถามสำหรับการทดสอบแบบจำลองตัวชี้วัดคุณค่าตราสินค้าในอุตสาหกรรมการบริการต้อนรับ เมื่อพัฒนาแบบสอบถามสำเร็จ จึงใช้ระเบียบวิธีวิจัยเชิงสำรวจกับกลุ่มตัวอย่างผู้บริโภคที่เคยมีประสบการณ์การใช้บริการธุรกิจโรงแรมและร้านอาหารจำนวน 800 ราย เพื่อนำข้อมูลไปทดสอบความสอดคล้องระหว่างแบบจำลองและข้อมูลเชิงประจักษ์ ด้วยการวิเคราะห์ผลทางสถิติผ่านสมการโมเดลเชิงโครงสร้าง (Structural Equation Model) และเทคนิคการวิเคราะห์ปัจจัยเชิงยืนยัน (Confirmatory Factor Analysis) ผลการวิจัยพบว่า ในธุรกิจโรงแรม การบริหารตราสินค้าอย่างเป็นระบบและครบวงจร จะพบในโรงแรมเครือข่ายระหว่างประเทศและในประเทศ ในขณะที่โรงแรมอิสระ จะมีการบริหารตราสินค้าในระดับที่แตกต่างกันไป ในธุรกิจร้านอาหาร การบริหารตราสินค้าอย่างเป็นระบบและครบวงจร จะพบในร้านอาหารที่เป็นองค์กรขนาดใหญ่และร้านอาหารเพียงบางแห่ง โดยปัจจัยสำคัญที่จะทำให้โรงแรมและร้านอาหาร นำหลักการบริหารตราสินค้ามาใช้ ได้แก่ ภูมิหลังทางการศึกษาและประสบการณ์ของเจ้าของกิจการ ตัวชี้วัดคุณค่าตราสินค้าในอุตสาหกรรมการบริการต้อนรับ ทั้งในธุรกิจโรงแรมและร้านอาหาร ได้แก่ การเชื่อมโยงตราสินค้า การรู้จักตราสินค้า ความภักดีต่อตราสินค้า คุณภาพของประสบการณ์ การรับรู้ถึงความคุ้มค่า และการสื่อสารการตลาด งานวิจัยชิ้นนี้ได้ขยายขอบเขตและพัฒนาทฤษฎีคุณค่าตราสินค้าของ David Aaker ให้มีความสอดคล้องกับอุตสาหกรรมการบริการต้อนรับ

Slaying The Assessment Dragon: One Department’S Efforts To Tame The Beast And Survive As The Knights In Shining Armor, Mary M. Eicholtz, Jay Baglia

Journal of the Association for Communication Administration

Assessment looms large across our campuses as an instrument of evaluation, accountability, and development. Communication departments are called on to establish assessment programs for their graduate and undergraduate curriculum programs. Additionally, departments that offer courses in the general education programs are often the first departments approached for assessment of those courses as part of general education assessment. This case study describes the successes and challenges of a communication department’s experience in establishing and maintaining a general education assessment program of their Basic Oral Communication course. Preliminary data and analysis is included in reporting the outcome of these efforts.

Teaching Communication Ethics As Central To The Discipline, Robert L. Ballard, Leeanne M. Bell Mcmanus, Annette M. Holba, Spoma Jovanovic, Paula S. Tompkins, Lori J. N. Charron, Melba L. Hoffer, Michelle A. Leavitt, Tammy Swenson-Lepper

Journal of the Association for Communication Administration

Communication ethics as a field of study within the communication discipline has made significant contributions in a variety of areas, including teaching. This paper offers an historical overview of communication ethics, with special attention to four major approaches to pedagogy – ethics in human communication, moral psychology and intuition, a communication ethics framework, and a critical communication ethics pedagogy. For the department seeking to incorporate communication ethics through stand-alone courses or throughout curricula, the authors suggest ways for communication administrators to address questions of desired competencies for communication graduates, and to articulate related learning outcomes. Future recommendations for the field …

Sibley County Children’S Collaborative – Supporting Child Welfare Through Collaboration, Jade Blekestad-Kral

All Graduate Theses, Dissertations, and Other Capstone Projects

The Sibley County Children’s Collaborative meets the definition as a collaborative “organizational and interorganizational structure(s) where resources, power, and authority are shared and where people are brought together to achieve common goals that could not be accomplished by a single individual or organization independently” (Daka-Mulwanda, Thornburg, Filbert, & Klein, 1995, p. 219). Its functioning depends on members working together, sharing their time, skills, resources and the common goal of providing community support for children and families in Sibley County. However, effective collaboration does not come easily. In fact much of the literature regarding collaboration suggests that while collaboration is the …

Characteristics Of Effective Communication About Mental Health In An African American Urban Community: A Qualitative Analysis, Jeannette Porter

Theses and Dissertations

Research has shown African Americans experience mental health issues at the same rate as the general population but seek treatment at only one-third that rate. Eleven African American low-income urban community leaders with basic training in mental health issues were interviewed about their perceptions of African American patterns of communication on mental health issues. Findings included a general consensus that the topic is generally not discussed, although passing references to a party’s perceived mental illness may be made using humor. When such discussion does take place, it happens only in a “safe space” with a trusted dialogue partner. Non-verbal cues …

The Internet And The Google Age: Introduction, Jonathan D. James

Research outputs 2014 to 2021

No abstract provided.

The Antelope, University Of Nebraska At Kearney

The Antelope

No abstract provided.

Internal Funding Newsletter, Academic Year 2012-2013, Uno Office Of Research And Creative Activity

Internal Funding Newsletters

This newsletter features: a letter from Scott Snyder, Associate Vice Chancellor and Chief Research Officer, Office of Research and Creative Activity; Faculty Research Corner: Meet Dr. Alan Kolok, Biology; Award for Distinguished Research or Creative Activity 2013 Winner: Anna Monardo, Writer's Workshop; Graduate Research Corner: Taking Aim at Terrorism; Undergraduate Research Corner: Creative Solutions; 2012-2013 Internal Funding Awardees: Faculty Awards and Student Awards; and Internal Funding Opportunities and Summary.

Spartan Daily, December 4, 2013, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily (School of Journalism and Mass Communications)

Volume 141, Issue 40

Conscious Reconstruction: The Effects Of Second Language Acquisition On Self-Perception Of Gender Identity, Geneva Ged

Masters Theses & Specialist Projects

Gender interacts with other facets of English Language Learners’ social identity like race and ethnicity to guide their learning experiences, desires, and outcomes; however, much of traditional Teaching English as a Second Language (TESOL) research has focused on how motivation and language learning beliefs differ between male and female English as a Second Language/English as a Foreign Language (ESL/EFL) students with the intent to identify difference, if it exists. English Language Learners who are studying abroad or who have immigrated to the United States have already established a gender identity influenced and created by their experiences in their first language …

The Prospector, November 19, 2013, Utep Student Publications

The Prospector

Headline: In Memoriam Achim Schweighofer

Chimes: November 15, 2013, Calvin College

Chimes

Calvin considers three-year on-campus residency requirement by Ruthy Berends

Women's soccer tops MIAA, heads to NCAA tourney by Brian Exner

Climbing competition draws over 45 students in its fifth year by Anna Delph

New Calvin mission statement in progress by Leah Jonker

Calvin beats Hope in exciting MIAA final by Jacob Kuyvenhoven

Play boasts great cast by Sierra Savela

The Prospector, November 12, 2013, Utep Student Publications

The Prospector

Headline: We Haven't Forgotten About You: Three Wars, One Story

Chimes: November 8, 2013, Calvin College

Chimes

Le Roy adds Hulst, Loyd-Paige for first female-majority cabinet by Hayley Cox

Volleyball, soccer, cross country win MIAA conference titles by Jessica Koster

Student life finalizes events by Valerie Greer

Nearly 2,000 attend KE Apartments' annual Light in the Night by Nathan Groenewold

Calvin College sign on west side of East Beltline vandalized four times by Connor Sterchi

Yellowstone magma measured by Natasha Strydhorst

The Life and Times of a Third Culture Kid by Alden Hartopo

Spartan Daily, November 7, 2013, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily (School of Journalism and Mass Communications)

Volume 141, Issue 31

Morgan, J.W. & Wu, B. Higher Education Reform In China: Beyond The Expansion. New York: Routledge Press, 2011., Ryan Guffey Ph.D.

Journal of International and Global Studies

Book review.

Spartan Daily, October 29, 2013, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily (School of Journalism and Mass Communications)

Volume 141, Issue 26

The Prospector, October 22, 2013, Utep Student Publications

The Prospector

Headline: Following the Pill Trail

The Cowl - V.78 - N.6 - Oct 10, 2013

The Cowl

The Cowl - student newspaper of Providence College. Volume 78 - No. 6 - October 10, 2013. 28 pages.

The Antelope, University Of Nebraska At Kearney

The Antelope

No abstract provided.

The Antelope, University Of Nebraska At Kearney

The Antelope

No abstract provided.

Is Multiculturalism Good For Children? The Rights Of The Child And Multiculturalist Policies In Sweden, Pernilla Ouis, Göran Adamson, Aje Carlbom

International Dialogue

In the present paper, the objective is to investigate if multiculturalism is good for children. The method is to use secondary sources, as well as current examples from Swedish society, to show how multiculturalist policies have negative consequences for minority children's rights. The paper, as well as previous research, reveals that parents of immigrant origin often forbid children to attend school activities such as camps, gymnastics, swimming, and lessons in music and religion. Parents motivate their actions with reference to their traditions and religion, and a fear that their children might learn sexual immorality. The wishes of parents are accepted …

Islam In Denmark: The Challenge Of Diversity, Aje Carlbom

International Dialogue

In public debates contemporary Denmark stands out as an extraordinary nationalist and racist country. This is particularly so on issues concerned with Islam and Muslim immigration. The growth of the nationalist political party Dansk folkeparti, the Muhammad caricatures and harsh laws regulating family reunion are often used as examples by outside observers trying to describe political transformations in the country. These, and some other themes, are discussed in the anthology Islam in Denmark: The Challenge of Diversity (2012), edited by Jørgen S. Nielsen, professor and director of The Centre for European Islamic Thought at the University of Copenhagen. What kind …

Not A Hearing Loss, A Deaf Gain: Power, Self-Naming, And The Deaf Community, David J. Thomas

Educational Leadership & Workforce Development Theses & Dissertations

Self-naming has long stood as the primary assertion of power for disenfranchised communities in the western world. While person first language (e.g. person who is deaf) has been the preferred language of disability and disability services for the last 20 years, members of the Deaf community have asserted their cultural capital, and indeed, their Deafhood, or defining the experience of being ‘deaf in the world’, through the power of self-naming. This research examines attitudes toward language, self-naming, and disability in the Deaf community and seeks to move toward a more attentive, sensitive, and responsive language policy in the academy.

Historically, …

Spartan Daily, September 26, 2013, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily (School of Journalism and Mass Communications)

Volume 141, Issue 13

The Cowl - V.78 - N.4 - Sep 26, 2013

The Cowl

The Cowl - student newspaper of Providence College. Volume 78 - No. 4 - September 26, 2013. 28 pages.

The Antelope, University Of Nebraska At Kearney

The Antelope

No abstract provided.

The Prospector, September 17, 2013, Utep Student Publications

The Prospector

Headline: Should I Stay? Should I Go?

The Cowl - V.78 - N.2 - Sep 12, 2013

The Cowl

The Cowl - student newspaper of Providence College. Volume 78 - No. 2 - September 12, 2013. 20 pages.