Digital Commons Network^™

Domestic Worker Abuse Among Diplomatic Force: The Need To Enhance Communication For Domestic Worker Safety, Martyne A. Volcy

Theses and Dissertations

This study investigates patterns of domestic worker abuse in the working relationship between a foreign migrant domestic worker and their diplomat employer. This study focuses on the role of communication as a protection for domestic worker safety. The aim of this research is to explore the unique employer-employee relationship between a domestic worker and diplomat, and whether there are safeguards in place that allow for the domestic worker to perform their duties, without circumstances of domestic worker abuse. This study examines the relationships between communication, knowledge, and power within the system of Diplomacy through the lens of domestic employees alleging …

Understanding Parents’ Information Seeking About Adolescents’ Use Of Social Apps Using Theory Of Motivated Information Management, Aimee E. Miller-Ott, Lynne Kelly, Caleb T. Carr

Faculty Publications - Communications

Many parents have concerns about what their adolescent children are doing online, including potential risks of their tweens and teens encountering people who may want to harm them. Some fear they do not know what their children are doing online and may be motivated to seek information to alleviate their uncertainty. This study applied the theory of motivated information management (TMIM) to examine parents’ information management process amid feelings of uncertainty surrounding their adolescent children’s use of social apps. Respondents (N =146) were parents/caregivers of adolescent children recruited using Prolific to complete a survey measuring the components of TMIM …

The Emerging Social Media Water Cooler? Motivations For Reddit Use In A Niche League, Jan Boehmer, Brendan O'Hallarn

Communication & Theatre Arts Faculty Publications

Social media play a key role in sport marketing—with athletes, teams, and leagues directly engaging with their audiences. While Facebook, Instagram, and Twitter have received much attention in the sport marketing and communication literature, research on Reddit is scant. This is particularly noteworthy, as the platform is growing rapidly and promises utility for users with nonmainstream interests to find and engage with each other. This study employs a uses and gratifications approach to investigate how prevalent Reddit use is among fans of the United Football League (UFL), what motivates users to engage with the platform, and whether Reddit use leads …

Managing The Mood: How Managerial Communication Shapes The Experience Of Emotional Labor Among Restaurant Employees, Brynn Olverson

Electronic Theses and Dissertations

Restaurant work is emotionally demanding work for servers and bartenders. Organizational Support Theory (Eisenberger et al., 1986) suggests that employees’ perceptions of their organizations’ support can bolster the negative side effects of such work. However, past instruments used to measure these perceptions do not distinguish between types of emotional experience, nor separate perceptions of emotional support from other forms of support. Likewise, OST notes that supervisors play a key role in influencing perceptions of organizational support, but more work is needed to determine specific communicative behaviors that can increase perceptions of organizational support. The study at hand proposes that managers' …

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

Bodies, Bottles, And Emotions: Emotional–Material Tensions In Exclusive Pumping, Jessica M. Rick

Faculty Publications - Communications

Exclusive pumping (i.e., providing breast milk solely via pumping) is increasingly common in the United States, yet remains largely invisible in public discourse. This study uses photo-elicitation interviews to examine how exclusive pumping mothers narrate the emotional and material tensions of their feeding journeys. Participants’ photographs revealed profound pride in sustaining breast milk for their children, alongside frustration at not nursing “naturally.” Participants also documented the substantial responsibilities, financial costs, and emotional labor inherent in exclusive pumping. Despite these challenges, mothers framed their experiences through cultural narratives of intensive and total motherhood, positioning exclusive pumping as a morally and socially …

Stages Of Being Foreign As Portrayed In Daughter Of Keltoum And Lost Birds, Fran Hassencahl

Communication & Theatre Arts Faculty Publications

In this paper, I use the intercultural communication model, The Stages of Being Foreign, developed by anthropologist Oberg (1960) and modified by Gullahorn & Gullahorn (1963), Lewis & Jungman (1986), and Ward, Bochner, and Furnham (2001) to explain the experience of culture shock. This model describes the stages that individuals experience when they leave, either voluntarily or involuntarily, their home country/culture and must adapt to a new culture. These stages as described by Oberg are a preliminary stage (a spectator stage), an increasing participation stage, the pit of the culture shock stage, the adaptation stage, and for some migrants a …

What Is Hate Speech? A Proposal For An Ordinary And Legal Definition, Hannah Van Dijcke

SJD Dissertations

The term “hate speech” has been stretched in legal and public debates to cover speech ranging from insults to Holocaust denial. This definitional stretching has consequences beyond mere conceptual confusion: it risks obscuring the profound harm that hate speech does, and it facilitates the term’s misuse.

In this dissertation, I aim to precisely define hate speech and its harm, both in an ordinary (colloquial or non-legal) sense and in a legal sense. To do so, I examine real-world examples of speech widely understood to express hate, including texts from the context of the Holocaust and the Rwandan genocide, and conduct …

Reward Deficits In Co-Occurring Social Anxiety And Depression: The Roles Of Anhedonia, Boredom, Loneliness, And Covid-19 Social Restriction, Nathan M. Hager, Alicia L. Milam, Hannah C. Hamrick, Benjamin Swanson, Matt R. Judah

Psychology Faculty Publications

Prior research points toward reward deficits as crucial to the link between social anxiety disorder and major depressive disorder. However, studies have not explored specific types of reward deficits or how social-environmental factors may impact them. The current study examined whether the indirect effects of three reward deficits (anhedonia, boredom, and loneliness) accounted for the connection between social anxiety and depression. Questionnaires were collected in a sample of college students (N = 523) during the first year of the COVID-19 pandemic, allowing examination of environmental stressors (i.e., remote learning and current friend network size) on reward deficits. Indirect effect models …

The Effects Of Inadequate Training On Knowledge Management Systems: Retention Crisis Of Captains In The United States Army, Lexis R. Grudzinski

Theses and Dissertations

This research explores the relationship between the United States Army’s communication strategy in knowledge management for officers and the desires of captains to continue serving beyond their service obligation. Amidst the current retention crisis (Winkie, 2023) at the captain rank, blame often falls on factors outside of the Army’s control. This research, however, seeks to investigate a factor within the Army’s control and offer workable solutions.

For this research, we will use the common definition of knowledge management (KM): the process of creating, capturing, and organizing knowledge within an organization in a way that improves efficiency. KM includes both explicit …

Crisis Communication Guidebook For Small And Medium-Sized Food Business: From Theory To Practice, Yixin Li

Masters Theses

This creative thesis aims to develop a practical crisis communication guidebook for small and medium-sized food businesses. Compared with larger businesses that have greater human and financial resources, small and medium-sized food businesses are often more vulnerable to the influences of crises on revenue and reputation. For this reason, they have a bigger need for practical and systematic crisis guidance. This project is grounded in crisis communication theory and analyzes existing literature in order to translate academic research and theoretical knowledge into an applied guidebook.

The guidebook is organized into three sections based on the timeline of crisis development: before …

Legal Professional Identity Development: An Exploration Of The Social And Emotional Processes By Which Law Students Transition From Novices To Professionals, David Hall Abney Ii

Theses and Dissertations--Communication

This dissertation seeks to heed the call for expansion of instructional communication research (ICR) beyond the undergraduate classroom and undergraduate learning objectives by exploring older learners and higher-order affective learning objectives. Legal professional identity development (LPID) is a discipline-specific type of higher-order affective learning that is conceptualized as a continuous nonlinear process that begins in law school and extends throughout a lawyer’s career, involving the internalization of the legal profession’s core values and norms and their integration with an evolving identity. Using a pragmatic ICR approach and a mixed-methods design, Phase 1 employed individual interviews and focus groups to investigate …

Exploring The Relationship Between Self-Esteem And Communication Among Equestrians In Facebook Groups, Jenna Young

Theses and Dissertations--Communication

People’s interpersonal relationships and social groups are connected to their self-esteem. Equestrians, a social group unified around riding or working with horses, form identities based on their involvement in the equine industry, whether that be recreationally or professionally. Equestrians’ subjective views of self-esteem may be related to their overall well-being. Theories related to self-esteem and identity indicate that communication within social relationships, like within the equine industry, may impact an individuals’ sense of self-worth. Facebook groups have increased in popularity in the equine industry due to the ease of communication between equestrians. Therefore, this study investigated the relationship between self-esteem …

Conflict Management In Heterosexual Romantic Relationships: A Cognitive Dissonance Perspective, Benjamin Grissom

Theses and Dissertations--Communication

This paper examines how cognitive dissonance corresponds with conflict management strategies in heterosexual romantic relationships from the perspective of romantic partners. The paper synthesizes current findings on how conflicting beliefs and attitudes impact partners' approaches to handling disagreements. Patterns are identified in how cognitive dissonance co-occurs with competition, avoidance, accommodation, compromise, and collaboration. Findings suggest that the discomfort arising from holding conflicting cognitions corresponds to their conflict management approaches depending on the degree of discomfort. Additionally, relationship length is examined as a moderator of the connection between cognitive dissonance and conflict management. Understanding these perceptions can provide insights into enhancing …

Students As Information Responders – Extending Our Understanding Of Students At A Pwi, Anyiah S. Chambers

Theses and Dissertations--Communication

As school shootings continue to rise across the United States, understanding how students respond to and share information during crises has become a critical concern for higher education institutions. While prior research has examined the role of students as first information responders (FIRs) during emergencies, few studies have investigated how these processes unfold among Black and non-Black students at predominantly white institutions (PWIs). This mixed methods study is a replication and extension of Omilion-Hodges and Edwards (2021), examining how undergraduate Black and non-Black students at PWIs evaluate, construct, and disseminate crisis-related messages, particularly during active-shooter events. Grounded in channel specification …

Social Media, Masculine Body Ideals, And The Drive For Muscularity: A Serial Mediation Model Across Sexual Identities, Sean P. Mcdaniel

Theses and Dissertations

Body image concerns among men are increasingly prevalent yet remain understudied compared to women’s experiences. Drawing on objectification theory, the present study examines the relationship between social media influence and men’s drive for muscularity through a serial mediation model. Specifically, the present study investigates whether the internalization of masculine body ideals and engagement in body surveillance behaviors mediate the link between social media influence and the drive for muscularity. Furthermore, the present study model attempts to explore how these processes differ across sexual identities, given evidence that sexual minority men face distinct sociocultural pressures regarding appearance. Adult male-identifying social media …

Know Fear: The Culture Of Fear In Community Conversations, Penelope Meredyk, Lotus Porte-Moyel, Fiona Carson, Cosley Bruno, Barrett Clement, Sophia Sproull, Morgan Davis

Undergraduate Theses, Professional Papers, and Capstone Artifacts

“K(no)w Fear” is an award winning piece of verbatim theater based on word-for-word interviews and collected research that's goal was to cultivate a connective and thoughtful community open to exploring what shapes us all: fear. Our GLI Capstone team gathered the resources for this theater piece by conducting interviews with a mixed demographic of people we know as well as strangers on the street, asking questions like: “How do you feel about death?” and “If fear were a place for you, where would it be?” With consent, their answers were used to build an immersive, verbatim theatre piece where actors …

Viral Misunderstandings: Reddit Posts And The Covid-19 Infodemic, Julia C. Knutson

Scripps Senior Theses

Information epidemics or “infodemics” became the center of misinformation conversations, due to a global increase in information spread surrounding the COVID-19 pandemic. While many academic scholars and institutions, such as the World Health Organization (WHO) attribute the cause of infodemics to anti-science attitudes and the public’s lack of scientific literacy, scholars in Science, Technology, and Society argue that analyzing misinformation within these isolated bounds limits our understanding of its underlying social and historical contexts. Using the COVID-19 pandemic as a case study for misinformation analysis reveals a gap in our current understanding of how people who resonate with or spread …

The Etiology Of Sexual Pain In American Christian Women: Associations Of Sexual Debut, Maternal Teachings On Sex, And Abuse History With Pain Severity, Joanna Sawatsky, Lori Mize, Keith Gregoire, Arielle Hodges, Rebecca Lindenbach, Shelia Gregoire

Faculty Publications - Department of Communication and Cinematic Arts

Background: Sexual pain (SP) affects a significant proportion of women, with lifetime prevalence ranging from 7% to 46%, but is poorly understood. While conservative religious affiliation has been identified as a potential risk factor since the 1970s, the mechanisms underpinning this association remain insufficiently characterized.

Aim: To investigate the etiological factors contributing to SP among Christian women in the United States who attended church frequently in adolescence, with a focus on the roles of sexual debut timing, maternal explanations of sex and abuse history. The study also explores variation in SP presentation by severity, distinguishing cases by the presence or …

Marginalizing Messages, Emotional Impacts, And Coping Strategies: Exploring The Experiences Of Bangladeshi Female Gamers In Online Multiplayer Gaming Spaces, Tahura Tabassum Tari

All Graduate Theses, Dissertations, and Other Capstone Projects

This study explores the experiences of Bangladeshi female gamers in online multiplayer gaming spaces, focusing on the marginalizing messages they encounter, the emotional and social impacts, and the coping strategies they use. Although online gaming is often seen as an open and inclusive digital space, for many women it remains shaped by sexism, exclusion, and cyberbullying. In Bangladesh, these experiences are further influenced by patriarchal norms, moral policing, and gendered expectations. Using a qualitative research design, this study employed in-depth semi-structured interviews with Bangladeshi female gamers who actively participate in online multiplayer games, along with cyber-ethnographic observation of gaming-related Facebook …

Per My Last Email: Analyzing Social & Emotional Cues In Digital Workplace Communication, Lauren Hunt

Theses, Dissertations and Culminating Projects

As virtual work arrangements expand and email becomes an increasingly central workplace communication tool, the function of virtual communication norms provide valuable insight into workplace email dynamics. This study draws from social information processing theory, expectancy violations theory, and channel expansion theory to model how behavioral and linguistic features associated with virtual communication norms shape email perceptions and downstream conflict. The present research examines key communication features from real workplace email threads. Specifically, I extracted response time, sentiment, and linguistic mimicry (e.g., text length, word use), using Natural Language Processing techniques. Data was collected from 461 participants, resulting in 245 …

Living In A Bubble: How Children And Adults Use Generics To Talk About Social Kinds In Unique Sociocultural Contexts, Ny Vasil, Alejandro Curiel, Tiffany Zhu, Anna Pederneschi, Katherine Ritchie

Philosophy Faculty Publications

Generics like "kids love sugar" convey generalizations. But what is their scope? Are they taken to be global, or can generics communicate regularities restricted to "sociocultural bubbles"? Two studies examined the developing capacity for contextual restriction of generics in 137 4-7-year-olds (63/70/4 female/male/other) and 222 adults (128/89/5 female/male/other). Participants evaluated generics attributing group properties prevalent globally vs. "within-bubbles," with contextual cues that speakers conveyed broad vs. contextually restricted regularities. Both children and adults appreciated that generics can communicate group characteristics occurring within narrow sociocultural contexts. Adults selectively endorsed global or local generics depending on context, but younger children allowed socially …

An Explainable Transformer Framework For Sentiment Analysis In Aviation Workforce Data, Sovon Chakraborty, Protiva Das, Fahmid Al Farid, Fuyad Hasan Bhoyan, Farig Yousuf Sadeque, Jia Uddin, Hezerul Abdul Karim

Computer Science Faculty Publications

Aviation is one of the predominant sectors that contribute significantly to the global economy. With the advent of technology, this industry is witnessing a paradigm shift towards data-driven approaches. The morale of the airline employees is barely noticed, which causes fatigue and depression. Furthermore, these mental health issues can be active reasons for destructive accidents. In this research, the authors are focused on collecting insightful information on aviation employees from Glassdoor.com. Moreover, the authors focus on analyzing the sentiments of the employees of renowned aviation companies. Primarily, the authors scraped necessary data from Glassdoor.com and created a dataset named JetJobJoy …

You’Ve Never Seen Friends? The Lack Of Common Media Experiences Among First Semester Mass Communication Students, Jeremy Sarachan, Olushola Aromona, Lisa Carponelli, Marti Maguire, Nomi Morris

Media and Communication Faculty/Staff Publications

This study examines whether mass communication students share common media experiences, given the increasing fragmentation of media consumption. A survey of 234 students across five universities assessed preferences in television, film, books, music, and video games. Findings reveal limited shared media experiences, with video games offering the most commonality. The results underscore the need for mass communication instructors to adapt pedagogy to evolving media habits.

Gendered Coverage In Sports Media: An Analysis Of Espn’S Representation Of Women’S Sports, Abigail C. Leonard

Honors Theses and Capstones

Despite growing participation in women’s sports, media coverage continues to reflect significant gender disparities. This thesis examines how ESPN, as a leading sports media network, contributes to the construction of gendered narratives through its coverage of women’s sports and female athletes. Drawing on framing theory, agenda-setting theory, and social identity theory, this study analyzes headlines, visuals, language, narratives, and broadcast patterns to explore how meaning is constructed in sports coverage.

The findings suggest that while coverage of women’s sports has increased, it often remains positioned as secondary to men’s sports. Female athletes are more frequently described using language that emphasizes …

The Impact Of Leadership Skills On Pbl Group Dynamics, Jaime W. Burke Hicks

Education Theses and Dissertations

This Improvement Science Dissertation in Practice examined the role of intentional leadership instruction in addressing persistent challenges in Project-Based Learning (PBL) group dynamics within a middle school setting. The Problem of Practice centered on students’ inconsistent demonstration of leadership behaviors, including communication and accountability, which limited the effectiveness of group work despite prior exposure to PBL structures. This study was conducted at a university-affiliated public charter school in East Texas, where PBL serves as a core instructional model.

Guided by an Improvement Science framework and structured through a Plan-Do-Study-Act (PDSA) cycle, this study employed a mixed-methods embedded design to evaluate …

Fuel Your Focus: The Improtance Of Diet For Listening, Lauren Martins

A. The Science of Sound

This infographic presents an overview of the importance of diet for listening. Foods affect energy, memory, concentration, and other factors that influence listening.

Beauty Isn't Always Better: How Salesperson Attractiveness Affects Consumers' Approach Behaviors, Veronica L. Thomas, Stephanie M. Mangus, Dora E. Bock

Marketing Faculty Publications

This research examines how a consumer's committed romantic relationship influences their decision to approach an attractive salesperson in a retail environment. To date, the majority of research espouses the benefits of salesperson attractiveness in enhancing consumers' perceptions of the salesperson and the represented retailer. This is problematic because it creates a managerial bias toward attractive salespeople and, as we propose, provides an incomplete view of the effect of salesperson attractiveness on consumers' behavior. Drawing on the interpersonal relationship literature on commitment, we propose that consumers in committed relationships activate relationship-maintenance motives that override the beauty bias when a salesperson's attractiveness …

Who We Are Together: Identity Negotiation In Different-Orientation Relationships, Justin Tackett

Theses, Dissertations and Capstones

viii Abstract This qualitative study explored how partners in different-orientation (dif-orientation) relationships experienced and navigated identity across the five frames of the Communication Theory of Identity (CTI): personal, enacted, relational, communal, and material. Dif-orientation relationships, romantic partnerships where individuals identify with different sexual orientations, represent a form of intercultural communication involving partners from distinct sexual orientation communities who must negotiate different cultural frameworks regarding sexuality, relationships, and identity expression. Despite growing recognition of diverse relationship configurations, little research currently examines how partners in these relationships manage identity gaps, or misalignments between different frames of identity, and what communication strategies they …

Formative Research To Identify Contributors To Risky Drinking And Adapt An Alcohol Reduction Intervention Among Young Adults Vulnerable To Hiv: Qualitative Focus Group Study, Fidelis Y. Sesenu, Sally Kirklewski, Bryce Takenaka, Jaime Brown, Erin Nicholson, Kimberly Haney, Kaylia Carroll, Arjee Restar, Donte Travon Boyd, Keisa Fallin-Bennett, Trace Kershaw, Carolyn Lauckner

Communication Faculty Publications

Background: Across populations, risky drinking has been demonstrated to increase HIV risk behaviors. This is of special concern for sexually minoritized cisgender men and gender-diverse young adults (aged 18‐34 years), who report greater incidence of hazardous drinking (as defined by the Alcohol Use Disorders Identification Test - Consumption criteria) and HIV compared to their heterosexual and/or cisgender peers.

Objective: This study aimed to examine alcohol perceptions, patterns of use, and the role that anti-LGBTQ+ (lesbian, gay, bisexual, transgender, queer) policies and discrimination played in alcohol risk behaviors for sexually minoritized cisgender men and gender-diverse individuals. Results were used to inform …