Digital Commons Network^™

Takin' Care Of Small Business: The Rise Of Stakeholder Influence, William P. Jimenez, Xiaohong (Violet) Xu, Emily D. Campion, Andrew A. Bennett

Management Faculty Publications

In this Exchange, we consider three crucial boundary conditions that Barnett, Henriques, and Husted (2020) overlooked in their model of diminished stakeholder influence. Although we agree that social media platforms have weakened stakeholder influence in certain conditions, such is not the case for all firms, all stakeholders, or all situations. Drawing from socio-cognitive and self-determination theories, we contend that (a) independent, owner-managed small firms present a context wherein information overload is rendered less of an issue because the information about the firm is more salient to locals; (b) stakeholders can be motivated to influence firms via social media platforms, which …

Social Media Self-Regulation And The Rise Of Vaccine Misinformation, Ana Santos Rutschman

All Faculty Scholarship

This essay examines the main characteristics and shortcomings of mainstream social media responses to vaccine misinformation and disinformation. Parts I and II contextualize the recent expansion of vaccine information and disinformation in the online environment. Part III provides a survey and taxonomy of ongoing responses to vaccine misinformation adopted by mainstream social media. It further notes the limitations of current self-regulatory modes and illustrates these limitations by presenting a short case study on Facebook—the largest social media vehicle for vaccine-specific misinformation, currently estimated to harbor approximately half of the social media accounts linked to vaccine misinformation. Part IV examines potential …

Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James

Walden Dissertations and Doctoral Studies

Miscommunication between patients and healthcare professionals is common in U.S. hospitals and is considered one of the chief factors in reduced patient satisfaction with care. Collaboration with the nurse researcher who reviewed the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data for a local hospital noted that negative ratings were directly related to the miscommunication between the patient and care providers. Further identified that the nursing staff was not knowledgeable about evidenced-based strategies needed to communicate effectively with the patients. The purpose of this DNP project was to develop an education program to increase nurses' knowledge about …

Adult Day Care Staff Education To Improve Communication And Behavioral Management Skills, Kathy Davis

Walden Dissertations and Doctoral Studies

AbstractIneffective communication and behavioral management skills are quality and safety issues that were identified at a local adult day care facility in the Southwest United States. Administrators at the facility identified a knowledge gap in communication and behavior management techniques for patients with cognitive impairment. An educational program, with a PowerPoint presentation and verbal feedback as key components, was developed and used to address the identified gap in practice related to individuals with cognitive impairments at the facility. The adult learning theory and the plan-do-study-act model provided supportive frameworks for program development and staff education. The project question explored whether …

Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes

Walden Dissertations and Doctoral Studies

AbstractThe problem that this study addressed was eye gaze technology for nonverbal students with cortical visual impairment (CVI). There are no studies examining educators’ viewpoints on the usefulness of eye gaze technology for communication and language development of nonverbal students with CVI. The purpose of this basic qualitative study was to explore what educators think about the usefulness of eye gaze technology on communication and language development for nonverbal students with CVI. The conceptual framework applied to this basic qualitative study was based on the unified theory of acceptance and use of technology (UTAUT) and John Dewey’s pragmatism theory. The …

The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe

Walden Dissertations and Doctoral Studies

Abstract The communication patterns of leaders in the workplace are vital to ensuring productivity and meeting organizational mission and goals. The quality of workplace communication from the leaders impacts the perceptions of employees about the workplace and their ability to fulfill organizational missions and goals. Communication can be delivered through multiple technological means, in person, and in writing. Message delivery also can convey the tone of the sender. The purpose of this case study was to identify the communication patterns between the executive leaders and six of eight site leaders of a nonprofit counseling center focused on serving children and …

Effective Weather Messaging: Applying The Bad News Response Model To Hurricane Warnings, April S. Carr

College of Graduate Studies: Theses & Dissertations

Sweeny and Shepperd (2007, 2009) proposed the Bad News Response Model (BNRM), outlining three effective responses (i.e., Watchful Waiting, Active Change, Acceptance) as a function of the perceived controllability, likelihood, and severity of bad news. In the current study, we have adapted the BNRM, previously used in health-related scenarios, to explore the relationship between message content and responses in the context of hurricane warnings. Participants viewed hurricane warnings manipulated by severity (Category 1 vs. Category 5) and the inclusion of call-to-action statements (CTAs). The present study attempted to evaluate the effects of severity and controllability on participants’ engagement in desirable …

Mental Health Consequences Of Covid-19 Media Coverage: The Need For Effective Crisis Communication Practices, Zhaohui Su, Dean Mcdonnell, Jun Wen, Metin Kozak, Jaffar Abbas, Sabina Šegalo, Xiaoshan Li, Junaid Ahmad, Ali Cheshmehzangi, Yuyang Cai, Ling Yang, Yu Tao Xiang

Research outputs 2014 to 2021

© 2021, The Author(s). During global pandemics, such as coronavirus disease 2019 (COVID-19), crisis communication is indispensable in dispelling fears, uncertainty, and unifying individuals worldwide in a collective fight against health threats. Inadequate crisis communication can bring dire personal and economic consequences. Mounting research shows that seemingly endless newsfeeds related to COVID-19 infection and death rates could considerably increase the risk of mental health problems. Unfortunately, media reports that include infodemics regarding the influence of COVID-19 on mental health may be a source of the adverse psychological effects on individuals. Owing partially to insufficient crisis communication practices, media and news …

Communications In The Time Of A Pandemic: The Readability Of Documents For Public Consumption, Catherine Ferguson, Margaret Merga, Stephen Winn

Research outputs 2014 to 2021

© 2021 The Authors Objective: Government communications in a crisis can influence public health outcomes. This research aimed to investigate if written communications of the most commonly sought sources of COVID-19 information available on the internet have readability levels commensurate with those of the general public. Methods: Online documents from the World Health Organization (WHO), and the governments of Australia, the UK and the US were assessed for readability using an online instrument that calculated scores for the Flesch Reading Ease Score, the SMOG Index and the Readability Consensus Grade Level. Results: Similar to the previous research, most documents assessed …

Twitter Content Analysis Of The Australian Bushfires Disaster 2019-2020: Futures Implications, Gregory Willson, Violetta Wilk, Ruth Sibson, Ashlee Morgan

Research outputs 2014 to 2021

Purpose: This paper aims to explore the themes and nature of sentiment of Twitter content that discussed the Australian bushfire disaster 2019–2020 and its associated wildlife devastation, with considerations for the future of Australia’s tourism industry. Design/methodology/approach: A large, qualitative data set consisting of all publicly available Twitter posts during the period of the Australian bushfires from December 2019 to March 2020 that mentioned the bushfires and wildlife are explored. Findings: The devastation of wildlife through the Australian bushfire disaster elicited emotionally charged Twitter content from both Australian and overseas users. Positive sentiment focused on offering support to areas impacted …

Investigating The Development Of Perceptions And Behavioural Intentions Towards People Living With Hiv (Plhiv) Among Pre-Clinical Medical Students In The University Of Malaya, Calvin Christopher Willims Fernandez

Student Works (2020-2029)

Since the beginning of the HIV/AIDS epidemic in the 1980s, there has been a high prevalence of stigma and discrimination towards people living with HIV (PLHIV). They manifest in people’s attitudes and behaviour, and in various contexts including education, employment and healthcare. For the latter specifically, stigma-driven behaviours by healthcare practitioners have resulted in poorer health outcomes for PLHIV, where they are humiliated, isolated and in some cases, even refused treatment. This subsequently leads to an increase in mental health issues and other damaging health behaviours among PLHIV. Numerous studies have explored the manifestation of these stigmatizing attitudes and behaviours …

#Canceled: Positionality And Authenticity In Country Music’S Cancel Culture, Gabriella Saporito

Graduate Theses, Dissertations, and Problem Reports (ETD)

From its beginning in film and television and its early adoption by Black Twitter, cancel culture has become a phenomenon in the era of social media. Marked by the popular hashtags #cancel, #canceled, #[InsertNameHere]isOverParty, and #Surviving[InsertNameHere], cancel culture is a practice which involves publicly denouncing and/or shaming a person or company when they do something that is considered offensive or objectionable. It saw a resurgence in the era of #MeToo that has not slowed down in an age dominated by social media presidents and global pandemics. Cancel culture has also seen a recent re-adoption by the political right, which begs …

Health Literacy Of University Students In Covid-19 Pandemic And Infodemic: A Pakistani Perspective, Rozeen Shaukat, Muhammad Asif Naveed

Library Philosophy and Practice (e-journal)

This research investigated the levels of health literacy among Pakistani university students in the Covid-19 pandemic and infodemic. The university students were surveyed using an online questionnaire at two public sector universities and one private sector university in Punjab-Pakistan. The administration of the data collection instrument was completed with permission from concerned authorities. A total of 374 responses received which were imported to SPSS and analyzed by applying descriptive as well as inferential statistics. The results revealed that the health literacy of university students in the Covid-19 pandemic and infodemic was not at an optimal level as these participants expressed …

The Association Of Pregnancy Control, Emotions, And Beliefs With Pregnancy Desires, Meredith G. Manze, Diana R. Romero, Prabal De, Josette Hartnett, Lynn Roberts

Publications and Research

Context

Standard pregnancy intentions measures do not always align with how people approach pregnancy. Studies that have investigated beyond a binary framework found that those with “ambivalent” feelings towards pregnancy are less likely to use contraception consistently, but the reasons for this are unclear. We sought to gain a nuanced understanding of pregnancy desires, and how perceptions about pregnancy are associated with contraceptive use.

Methods

We used non-probability quota sampling based on sex, age, and geographic region for a web-based survey of heterosexual men and women, aged 21–44 years, who could become pregnant/impregnate and were not currently pregnant (n = …

Lessons From Our Living Rooms: Illuminating Lockdowns With Technology Domestication Insights, Sun Sun Lim, Yang Wang

Research Collection College of Integrative Studies

With at least half of humanity under lockdown to arrest the spread of COVID-19 (Sandford, 2020), adults have been working from home and children engaging in home schooling for months on end. Competing for scarce resources such as digital devices, bandwidth, as well as physical and personal space, families have had to contend with rising tensions around the quality of digital engagement, children’s learning abilities, parent-child relationships and overall familial wellbeing. This fraught situation shone the spotlight on the household context of technology use but also enabled us to marshal academic insights to advance advocacy and public education. The pandemic …

Activating Hope: How Functional Support Can Improve Hope In Unemployed Individuals, Rylee P. Walter

Graduate Student Theses, Dissertations, & Professional Papers

Hope is an adaptive mindset that enables one to work toward their goals and thwart obstacles they encounter in doing so. However, the stress associated with some situations, such as unemployment, can block hopeful thinking, causing one to become stuck in unmotivated and inflexible thinking patterns and therefore potentially trapped in the distressing situation. Through an online survey, this study explored whether functional support would predict reportedly low hope states in unemployed individuals (N = 235). More specifically, we predicted that functional support would encourage reappraisal of (and thus buffer against) distressing unemployment-related emotions, with that reappraisal altering the …

Sharing Science Through Shared Values, Goals, And Stories: An Evidence-Based Approach To Making Science Matter, Bethann Garramon Merkle, Evelyn Valdez-Ward, Priya Shukla, Skylar R. Bayer

Human–Wildlife Interactions

Scientists in and beyond academia face considerable challenges to effectively sharing science, including lack of time and training, systemic disincentives, and the complexity of the modern media/attention landscape. Considering these constraints, 3 achievable shifts in mindset and practice can substantively enhance science communication efforts. Here, we provide evidence-based and experientially informed advice on how to center shared values, articulate science communication goals, and leverage the power of stories to advance our communication goals in connection with the values we share with our stakeholders. In addition to a discussion of relevant, foundational principles in science communication, we provide actionable recommendations and …

Theories On The Pedagogy Of Asla (Accelerated Second Language Acquisition): A Piikuni Student Approach, Robert Patrick Hall

Graduate Student Theses, Dissertations, & Professional Papers

This thesis is an exploration in the pedagogy of ASLA to understand how and why it is successful at being a methodology that enables an instructor to teach endangered languages effectively. The paper explores the current deficits within language revitalization programs and argues that ASLA can improve endangered language programs

Discourse Of Renewal: A Qualitative Analysis Of The University Of Montana’S Covid-19 Crisis Communication, Haley Renae Gabel

Graduate Student Theses, Dissertations, & Professional Papers

The COVID-19 pandemic has proven to be a public health crisis that has affected lives and impacted organizations across the world. The pandemic has interrupted student learning and threatened universities nationwide. Crises are trying times for organizations, and when faced with a crisis, an organization has an obligation to keep its members informed; therefore, it must carefully choose how to respond and communicate about the crisis. This study uses discourse of renewal theory as a lens to analyze the University of Montana’s communication about COVID-19, studying 37 pages of university emails and documents on the university website. Results indicate that …

Accessibility Of Information On Marketplace Websites For Consumers With Disabilities, Hanny Hafiar, Priyo Subekti, Yanti Setianti, Adzkia Kirana Dipa

Library Philosophy and Practice (e-journal)

The need for information accessibility for people with disabilities is to access website-based information. However, until now, several websites still do not have an optimal level of accessibility, including marketplace websites in Indonesia. The purpose of this research is producing information about the evaluation results of the marketplace platform website as a consideration to make steps to increase website accessibility more effective. The method of this research is evaluative, it was conducted using the accessibility evaluation of several tools. The results of the evaluation of the accessibility of the most visited marketplace website in Indonesia show that there are still …

Opportunities And Challenges Of Consumer Health Information On The Internet: Is Cyberchondria An Emerging Challenge?, Amirreza Kalantari, Saeideh Valizadeh-Haghi, Azam Shahbodaghi, Farid Zayeri

Library Philosophy and Practice (e-journal)

Introduction: With the advent of the Internet, retrieval and searching of information resources have changed compared to the past. These changes have made the Internet network easy enough for users to access specialized and non-specialized knowledge, and consequently, expose users to many challenges and opportunities. Accordingly, this study investigates and categorize these challenges and opportunities.

Methods: To conduct this narrative review, at the first step, the articles addressed health-related information available on the Internet from reputable journals and databases were selected. Then, the selected articles were examined to answer the research questions, and the information obtained was categorized. Finally, the …

Communicating Uncertain Information From Deep Learning Models To Users, Harishankar Vasudevanallur Subramanian

Masters Theses

“The use of Artificial Intelligence (AI) decision support systems is increasing in high-stakes contexts, such as healthcare, defense, and finance. Uncertainty information may help users better leverage AI predictions, especially when combined with domain knowledge. I conducted two human-subject experiments to examine the effects of uncertainty information with AI recommendations. The experimental stimuli are from an existing image recognition deep learning model, one popular approach to AI. In Paper I, I evaluated the effect of the number of AI recommendations and provision of uncertainty information. For a series of images, participants identified the subject and rated their confidence level. Results …

Expatriate Middle Eastern Muslim Mothers’ Stories About Sex Education In U.S. Schools: Communication Privacy Challenges And Narrative Typologies, Nada Alfeir

Dissertations, Master's Theses and Master's Reports

This study examines the stories of expatriate Middle Eastern Muslim (EMEM) mothers in the U.S. about how they talked with their children about the sexual education classes offered in U.S. public schools. Three concepts from the Communication Privacy Management theory (CPM; Petronio, 2002) were adapted to an interpretive narrative perspective drawn on Frank's (2013) typology of narrative types. A total of 15 EMEM mothers who had lived for more than one year in the U.S. were recruited in the study. Qualitative data were collected through written stories and interviews, and supplemented by the author's observations. All written stories and interviews …

When Darkness Descends: A Narrative Analysis Of Maternal Resilience Following Hurricane Maria, Sara Potter

Dissertations, Master's Theses and Master's Reports

Within the last 40 years, academic research on disasters has focused on resilience as applied to individual adaptive capacities, rebuilding resources, and policy-driven solutions. While there has been an increased awareness of the many gendered dimensions of post-disaster recovery, women’s and mother’s agency in such situations is still largely ignored. Thus, this dissertation adopts a maternal focus, arguing that mothers are not merely vulnerable subjects but critical agents of post-disaster recovery for families, communities, and social systems more generally.

To analyze mothers’ resilience, I looked to the aftermath of Hurricane Maria in Puerto Rico as an illustrative case and field …

“With Facebook, You Have A Voice:” Neoliberalism And Activism In Mark Zuckerberg’S Georgetown Address, Calvin Coker, Ryan Corso-Gonzales

Faculty and Staff Scholarship

In October of 2019, Facebook CEO Mark Zuckerberg streamed a speech from Georgetown University defending the company’s practice of not regulating or rejecting blatantly false political advertisements placed on their site. The speech, part of his “transparency tour” to allay concerns about the growing social power and stunning irresponsibility of Facebook, presents a troubling articulation of “voice” along neoliberal lines that atomizes the individual, separates activism from communities, and conflates activity on Facebook with free expression. In this essay, we use rhetorical scholarship on voice to illuminate how Zuckerberg’s speech both relies on and retrenches neoliberal rationality to flatten difference …

Advertainers And Their Audience: Power Relations And Promotionalism In Hobbykidstv, Sherry Morley

Theses and Dissertations (Comprehensive)

YouTube presents itself as an egalitarian platform that promotes creativity and free expression among its creators, and that breaks with legacy media models. Among the mass of YouTube creators are top-earning “family influencers” who produce videos in which parents and their children are portrayed as leisurely playing and merely having fun. Behind the scenes, however, family influencer channels are capitalist, structured, and highly profitable. This thesis offers a case study of one family influencer channel, HobbyKidsTV. Exploring concepts of labour, leisure, agency, and consumer subjectivity, I de-naturalize HobbyKidsTV through a multimodal critical discourse analysis. Surfacing the power relations within HobbyKidsTV, …

Considering The Ethics Of Political Communication And Doing The Right Thing, Kati Tusinski Berg

College of Communication Faculty Research and Publications

No abstract provided.

Framing Inclusion: The Media Treatment Of Irregular Immigrants' Right To Health Care In Spain, Alisa Petroff, Anahí Viladrich, Sònia Parella

Publications and Research

With the passing of Royal Decree-Law 16/2012, Spain’s national health system switched from a model defined by universal and free health care principles, to a private insurance system that excluded large population groups. Based on a qualitative research design, this paper examines the media treatment of undocumented immigrants’ prerogatives to public health care in Spain (2012–2018). The analysis of 234 articles, drawn from three major Spanish newspapers, reveals three frames that underscore the media’s "rhetorics of inclusion," which argue for the extension of free medical services to irregular immigrants a topic traditionally underestimated by the literature. The moralist frame, supported …

Uses Unaddressed: How Social Technologies Tacitly Allow Gender-Based Violence, Brooke J. Marston

Honors Theses and Capstones

Growing technological capabilities have enhanced and intensified the potential for surveillance in many areas of life. Particularly, the placement of advanced technology in the hands of everyday people has produced ample opportunities for interpersonal monitoring. This growing capacity to surveil others we know without sophisticated techniques has concerning implications for acts of gender-based violence and intimate partner violence, which often hinge on surveillance, isolation, and control. Often, technology is used to the advantage of abusers in achieving such ends, and the wealth of personal information that is often available online leaves users vulnerable to acts of gender-based violence such as …

Crossfit, Instagram, And The Mediating Effects Of Social Comparison On Self-Esteem, Michael A. Contreras

University of the Pacific Theses and Dissertations

Over the last 15 years there has been a dynamic shift within the fitness industry, particularly for women. For decades, women were expected to participate in aerobic-based workouts and maintain a thin figure. This thin ideal has been harmful to women and contributed to low levels of self-esteem. CrossFit diverges from aerobics by encouraging strength training and teaching women that workouts can be functional, and beauty does not only lie in one’s aesthetics. The emergence and growth of CrossFit is shifting fitness-related gender norms and expectations, and possibly contributing to higher levels of self-esteem in women. This shift has become …