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Media Literacy And Covid-19 Communication: Work And Home Sphere Differences, Donnalyn Pompper, Tugce Ertem-Eray Jul 2023

Media Literacy And Covid-19 Communication: Work And Home Sphere Differences, Donnalyn Pompper, Tugce Ertem-Eray

Journal of Media Literacy Education

As a learning process wherein we ask questions to enhance knowledge, media literacy offers a powerful lens for examining how people practice communication across diverse applied contexts such as professional communicators shaping messages about COVID-19. Borrowing a page from Renee Hobbs’ (1998, 1999, 2010, 2011, 2021) media literacy education research, we sought to compare/contrast media content creators’ (journalism, advertising, public relations, marketing communication) information-seeking behaviors during the 2020-2022 COVID-19 pandemic for both their paid work and unpaid volunteer work, as well as for their own and family edification. Blending the media literacy lens with social construction theory (Berger & Luckmann, …


Improving Indonesian Seniors’ Digital Resilience And Quality Of Life Through The Digital Academy For Seniors Program, Mite Setiansah, Nuryanti Nuryanti, Edi Santoso, Agus Ganjar Runtiko, Wiwik Novianti Jul 2023

Improving Indonesian Seniors’ Digital Resilience And Quality Of Life Through The Digital Academy For Seniors Program, Mite Setiansah, Nuryanti Nuryanti, Edi Santoso, Agus Ganjar Runtiko, Wiwik Novianti

Journal of Media Literacy Education

Digital literacy education is essential for everyone, including seniors to sustain their quality of life. The Digital Academy for Seniors aims to instill digital skills among seniors through a non-formal learning program. This qualitative research aimed to provide a comprehensive description of how the program can develop digital resilience and improve the quality of life of seniors. This study concluded that the program can improve the knowledge and attitudes of seniors in using digital media safely. Both of these are important assets for seniors to develop their digital resilience so that they can take advantage of digital media to support …


Filipino Students’ Competency In Evaluating Digital Media Content Credibility: ‘Beginning’ To ‘Emerging’ Levels, Margarita Felipe Fajardo Jul 2023

Filipino Students’ Competency In Evaluating Digital Media Content Credibility: ‘Beginning’ To ‘Emerging’ Levels, Margarita Felipe Fajardo

Journal of Media Literacy Education

This study investigates Filipino students’ reasoning competency levels in evaluating the credibility of digital media content and whether significant statistical differences exist in their competency by education status, sex, age group, Internet use, and geographical location. Four hundred twenty-four students representing the senior high school, undergraduate, and postgraduate levels responded to four modified versions of the Stanford History Education Group’s civic online reasoning tasks. The study found that most students have ‘beginning’ competency levels in author-checking, fact-checking, and bias-checking but ‘emerging’ competency levels for image-checking. Younger students and those who spend more hours online have higher mean competency levels for …


Social Media Literacy: Sociocultural Instruction And Community College Students, Angela Kohnen, Christine Wusylko, Max Sommer Jul 2023

Social Media Literacy: Sociocultural Instruction And Community College Students, Angela Kohnen, Christine Wusylko, Max Sommer

Journal of Media Literacy Education

Although literacy researchers have paid increasing attention to online information literacy, curricula are usually centered around webpages rather than social media, which is the more popular media platform for young adults. We developed and introduced a social media literacy curriculum to a summer bridge program for marginalized community college students. Our instruction was designed to center and build on students’ lived experiences, and we found that students purposes for using social media and their knowledge of credible sources was not aligned with traditional approaches to information literacy. Students perceived social media as a tool for fun and connectivity and their …


Elementary School Students’ Information Literacy: Instructional Design And Evaluation Of A Pilot Training Focused On Misinformation, Benedikt Artmann, Christian Scheibenzuber, Nicolae Nistor Jul 2023

Elementary School Students’ Information Literacy: Instructional Design And Evaluation Of A Pilot Training Focused On Misinformation, Benedikt Artmann, Christian Scheibenzuber, Nicolae Nistor

Journal of Media Literacy Education

Online news literacy training has been so far insufficiently conducted and evaluated, and even less so with younger news consumers. Against the backdrop of online news cognitive processing, interventions against misinformation, and inquiry-based learning, we designed, conducted, and evaluated a pilot online news literacy training with 36 elementary school students from Germany. In a causal comparison, quantitative data from N = 29 students attest high participant acceptance and substantial effects of the inquiry-based training on participants’ ability to correctly assess online news credibility, and on the corresponding cognitive processing route, moving this from intuitive to analytic processing. Despite the small …


Parental Education In Media Literacy, Social Media And Internet Safety For Children In Bosnia And Herzegovina, Dragana Trninić, Anđela Kuprešanin Vukelić, Jovana Mlinarević Jul 2023

Parental Education In Media Literacy, Social Media And Internet Safety For Children In Bosnia And Herzegovina, Dragana Trninić, Anđela Kuprešanin Vukelić, Jovana Mlinarević

Journal of Media Literacy Education

Parents have a great responsibility to protect their children while online, and to make sure that they are using digital technologies in a safe manner; at the same time, parents are not sufficiently educated and are unfamiliar with all regulatory mechanisms and possibilities of controlling and protecting their children online. Children need some help to take advantage of all positive aspects of digital trends and to protect themselves from those which are potentially negative. The international framework in the legal sense, which is in charge of standardizing the protection of the interests and rights of children on the Internet, is …


Lived Experiences Of Unequal Englishes Of Filipino Domestic Workers In Hong Kong, Nicanor L. Guinto Jul 2023

Lived Experiences Of Unequal Englishes Of Filipino Domestic Workers In Hong Kong, Nicanor L. Guinto

International Journal for Research in Education

In this paper, I investigate the lived experiences with English of Filipino domestic workers in Hong Kong from roughly 30 hours of recorded ethnographic interviews and fieldwork with 28 key participants talking about language in relation to their living and working experiences. Employing linguistic ethnographic approaches to analysis, I describe recurring accounts reflecting the tension between doing being an English-proficient and an English-deficient other: a tension that emanates from enabling and constraining sociolinguistic conditions in the workplace and the host society, and informed by participants’ experiences and education from their home country. I demonstrate how participants seem to discursively invoke …


Implementation Path And Strategic Planning Of Winning The Battle Of “Three-North” And Reconstructing “New Three-North”, Qi Lu, Chunlei Xiao, Yingshuang Bao, Mengchun Cui, Xiaoming Cao, Xiao Que, Liu Yang, Guipeng Cui Jul 2023

Implementation Path And Strategic Planning Of Winning The Battle Of “Three-North” And Reconstructing “New Three-North”, Qi Lu, Chunlei Xiao, Yingshuang Bao, Mengchun Cui, Xiaoming Cao, Xiao Que, Liu Yang, Guipeng Cui

Bulletin of Chinese Academy of Sciences (Chinese Version)

Over the past 45 years, China has accomplished great achievements in carrying out “Three-North” project. Through largescale vegetation construction, the trends of land desertification, soil salinization, soil erosion and the deterioration of people’s living environment in the “Three-North” areas have been effectively restrained. The people in the desert area are getting rid of poverty and living a healthy life. In the new era, the “Three-North” project has encountered new demands, new challenges and new opportunities, and it is urgent to achieve a significant transform and upgrade and to improve quality and efficiency. This paper summarizes the current situation of the …


Is There A “Nationwide System” In Field Of Science And Technology In Japan?—Survey Of Semiconductor Technology, Huimin Li, Rongping Mu, Yue Hao Jul 2023

Is There A “Nationwide System” In Field Of Science And Technology In Japan?—Survey Of Semiconductor Technology, Huimin Li, Rongping Mu, Yue Hao

Bulletin of Chinese Academy of Sciences (Chinese Version)

Different scholars interpret the connotations and characteristics of the “Nationwide System” in quite different ways and fail to reach a consensus about whether some measures that Japan implements to tackle key problems are attributed to a “Nationwide System”. On this basis, the work started with the connotations and characteristics of the “Nationwide System” in the field of science and technology, conducted a case study of measures taken by Japan to tackle key technical problems in the semiconductor technology, and analyzed whether these measures embody relevant characteristics of the “Nationwide System” from an empirical perspective, so as to demonstrate whether there …


Who Is (Communicatively More) Responsible Behind The Wheel? Applying The Theory Of Communicative Responsibility To Tam In The Context Of Using Navigation Technology, Sungbin Youk, Hee Sun Park Jul 2023

Who Is (Communicatively More) Responsible Behind The Wheel? Applying The Theory Of Communicative Responsibility To Tam In The Context Of Using Navigation Technology, Sungbin Youk, Hee Sun Park

Human-Machine Communication

By examining how perceived usefulness and ease of use relate to the user’s perception (i.e., communicative responsibility), the communicative behavior of the navigation system (i.e., the landmarks used to give directions), and the context of driving (i.e., familiarity of the driving location), this study applies the theory of communicative responsibility to the technology acceptance model to better understand why users are more likely to adopt certain navigation technologies while driving. We hypothesized that users’ perceived symmetry in communicative responsibility independently and interactively (with communicative behavior of the navigation system and the driving situation) affects perceived ease of use and usefulness …


Human-Machine Communication: Complete Volume. Volume 6 Jul 2023

Human-Machine Communication: Complete Volume. Volume 6

Human-Machine Communication

This is the complete volume of HMC Volume 6.


Valenced Media Effects On Robot-Related Attitudes And Mental Models: A Parasocial Contact Approach, Jan-Philipp Stein, Jaime Banks Jul 2023

Valenced Media Effects On Robot-Related Attitudes And Mental Models: A Parasocial Contact Approach, Jan-Philipp Stein, Jaime Banks

Human-Machine Communication

Despite rapid advancements in robotics, most people still only come into contact with robots via mass media. Consequently, robot-related attitudes are often discussed as the result of habituation and cultivation processes, as they unfold during repeated media exposure. In this paper, we introduce parasocial contact theory to this line of research— arguing that it better acknowledges interpersonal and intergroup dynamics found in modern human–robot interactions. Moreover, conceptualizing mediated robot encounters as parasocial contact integrates both qualitative and quantitative aspects into one comprehensive approach. A multi-method experiment offers empirical support for our arguments: Although many elements of participants’ beliefs and attitudes …


An Interactional Account Of Empathy In Human-Machine Communication, Shauna Concannon, Ian Roberts, Marcus Tomalin Jul 2023

An Interactional Account Of Empathy In Human-Machine Communication, Shauna Concannon, Ian Roberts, Marcus Tomalin

Human-Machine Communication

Efforts to develop empathetic agents, or systems capable of responding appropriately to emotional content, have increased as the deployment of such systems in socially complex scenarios becomes more commonplace. In the context of human-machine communication (HMC), the ability to create the perception of empathy is achieved in large part through linguistic behavior. However, studies of how language is used to display and respond to emotion in ways deemed empathetic are limited. This article aims to address this gap, demonstrating how an interactional linguistics informed methodological approach can be applied to the study of empathy in HMC. We present an analysis …


Human-Ai Teaming During An Ongoing Disaster: How Scripts Around Training And Feedback Reveal This Is A Form Of Human-Machine Communication, Keri K. Stephens, Anastazja G. Harris, Amanda L. Hughes, Carolyn E. Montagnolo, Karim Nader, S. Ashley Stevens, Tara Tasuji, Yifan Xu, Hemant Purohit, Christopher W. Zobel Jul 2023

Human-Ai Teaming During An Ongoing Disaster: How Scripts Around Training And Feedback Reveal This Is A Form Of Human-Machine Communication, Keri K. Stephens, Anastazja G. Harris, Amanda L. Hughes, Carolyn E. Montagnolo, Karim Nader, S. Ashley Stevens, Tara Tasuji, Yifan Xu, Hemant Purohit, Christopher W. Zobel

Human-Machine Communication

Humans play an integral role in identifying important information from social media during disasters. While human annotation of social media data to train machine learning models is often viewed as human-computer interaction, this study interrogates the ontological boundary between such interaction and human-machine communication. We conducted multiple interviews with participants who both labeled data to train machine learning models and corrected machine-inferred data labels. Findings reveal three themes: scripts invoked to manage decision-making, contextual scripts, and scripts around perceptions of machines. Humans use scripts around training the machine—a form of behavioral anthropomorphism—to develop social relationships with them. Correcting machine-inferred data …


Institutional Rhetoric And Campus Reactions: A Multi-Method Case Study Exploring University Communication And Social Responsibility In A Racial Crisis, Rockia K. Harris Jul 2023

Institutional Rhetoric And Campus Reactions: A Multi-Method Case Study Exploring University Communication And Social Responsibility In A Racial Crisis, Rockia K. Harris

LSU Doctoral Dissertations

This case study explores how an institution in the southeastern conference (SEC) responded to racial reckonings before and after the 2020 murder of George Floyd, how students came to perceive the institution's responses and commitment to diversity and inclusion. To understand this phenomenon beyond apologia and image repair theory, the discourse of renewal theoretical framework and university social responsibility guides this dissertation. This work fills a gap in the literature on crisis communication in response to racism in higher education spaces. Using critical discourse analysis and an open-ended survey, this dissertation further explores the idea of social responsibility of institutions …


How Do International Students In A University In The United States Relate Their Cultural Identity To Fashion Trends, Kharen Alejandra Martinez Murcia Jul 2023

How Do International Students In A University In The United States Relate Their Cultural Identity To Fashion Trends, Kharen Alejandra Martinez Murcia

Masters Theses

International students who move to the United States must endure the challenge of adapting to a new culture. Understanding different aspects of how the adaptation process works is essential to create better avenues to connect with these students as they go through the acculturation process. This research focuses on how international students communicate their cultural identity through clothing choices. This study followed a qualitative method through in-depth interviews with ten participants from eight countries. Participants answered questions regarding motivation, cultural adaptation, clothing adaptation, and cultural identity and expression. Findings show that participants consider clothing communicates something about themselves and their …


Can News Literacy Help Reduce Belief In Covid Misinformation?, Seth Ashley, Stephanie Craft, Adam Maksl, Melissa Tully, Emily K. Vraga Jul 2023

Can News Literacy Help Reduce Belief In Covid Misinformation?, Seth Ashley, Stephanie Craft, Adam Maksl, Melissa Tully, Emily K. Vraga

Communication Faculty Publications and Presentations

The rapid spread of misinformation during the COVID-19 pandemic has increased calls for news literacy to help mitigate endorsement of misinformation, conspiracy theories, and other falsehoods. In two cross-sectional online surveys conducted in October 2020 (N = 1,502) and July 2021 (N = 1,330), this study examines relationships between news literacy, COVID-19 misinformation, conspiratorial thinking, and political orientation in the United States. The results show that individuals with higher levels of news literacy were more likely to reject COVID-19 misinformation and conspiratorial thinking, but also that news literacy matters more for individuals with liberal political views than conservative …


Nbc Peacock North Summer 2023 Newsletter, Peacock North Staff Jul 2023

Nbc Peacock North Summer 2023 Newsletter, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: What's Now -- Peacock Family -- Grey Matters -- Silent Microphones


Words Evaporate, The Images Remain: Testing Visual Warnings In The Context Of Intentions To Vape Among U.S. Adults As An Expansion Of The Theory Of Planned Behavior (Tpb), Carl Arland Ciccarelli Jul 2023

Words Evaporate, The Images Remain: Testing Visual Warnings In The Context Of Intentions To Vape Among U.S. Adults As An Expansion Of The Theory Of Planned Behavior (Tpb), Carl Arland Ciccarelli

Theses and Dissertations

This dissertation applied the Theory of Planned Behavior (TPB) model variables of attitudes, subjective norms, and perceived behavioral control, along with the variable of fear to explain individuals’ behavioral intentions to vape. Previous studies have explored the social appeal, intrigue, and potential consequences of vaping among adolescent and college student populations. However, these past studies have largely relied upon focus groups and self-reported data conducted among samples of teen, adolescent, and college student populations. Thus, the aims and designs of these previous vaping studies may have been lacking in construct validity and a theoretical approach from which to explain behavioral …


Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint Jul 2023

Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint

Research Collection School Of Computing and Information Systems

Twitter has become an alternative information source during a crisis. However, the short, noisy nature of tweets hinders information extraction. While models trained with standard Twitter crisis datasets accomplished decent performance, it remained a challenge to generalize to unseen crisis events. Thus, we proposed adding “difficult” negative examples during training to improve model generalization for Twitter crisis detection. Although adding random noise is a common practice, the impact of difficult negatives, i.e., negative data semantically similar to true examples, was never examined in NLP. Most of existing research focuses on the classification task, without considering the primary information need of …


Framing Police Brutality: An Analysis Of Newspaper Coverage Of Walter Scott’S Murder, Shamira S. Mccray Jul 2023

Framing Police Brutality: An Analysis Of Newspaper Coverage Of Walter Scott’S Murder, Shamira S. Mccray

Theses and Dissertations

This research analyzes news articles about the killing of Walter Scott in 2015 to determine how frames changed over time and across platforms. Previous studies have found that news coverage of police violence against Black men has not always been fair. Instead, the narrative of official sources, like law enforcement, prove dominant. These same research articles typically focus on the way national news outlets frame incidents like Scott’s.

But this thesis takes a deeper look at how state newspapers framed Scott’s murder. I analyzed the frames and sources found in nearly 200 articles published by The Post and Courier and …


Netflix’S Role In Reshaping The Global Audience’S Perception Of Arabs And Muslims, Menatalla Abbas Jun 2023

Netflix’S Role In Reshaping The Global Audience’S Perception Of Arabs And Muslims, Menatalla Abbas

Theses and Dissertations

This research study investigates Netflix’s role in reshaping the global audience’s perceptions of Arabs and Muslims. The aim of this study is to understand how Netflix has positioned itself as a powerhouse in the streaming-service industry, and whether or not it has been able to use that power to promote authenticity, diversity, and inclusion. This study employed the triangulation method in order to develop a cohesive understanding of how, and to what extent, Netflix has reshaped the global audience’s perceptions of Arabs and Muslims. A content analysis of four Netflix Original Arabic productions were chosen, consisting of two series: Finding …


Architectural And Heritage Experience Through Playful Learning (An Interdisciplinary And Exploratory Action Research Focused On The Egyptian Context), Atheer Ahmed Salama Jun 2023

Architectural And Heritage Experience Through Playful Learning (An Interdisciplinary And Exploratory Action Research Focused On The Egyptian Context), Atheer Ahmed Salama

Theses and Dissertations

“The lack of awareness of the value of heritage and the lack of opportunities to engage in preserving and safeguarding heritage in the public sphere not only puts the heritage in risk of being irremediably lost. It also impoverishes the younger generation’s sense of identity and belonging within its respective socio-cultural continuum, and thus limits its ability to engage and contribute meaningfully to society at large” (UNESCO, 2021). With conducting this research, the researcher believes that heritage-themed analog games may carve the younger generation’s memory of heritage, allowing them to boost their sense of identity and belonging; thus, widening their …


Using Ai-Generated Suggestions From Chatgpt To Optimize Clinical Decision Support, Siru Liu, Aileen P Wright, Barron L Patterson, Jonathan P Wanderer, Robert W Turer, Scott D Nelson, Allison B Mccoy, Dean F Sittig, Adam Wright Jun 2023

Using Ai-Generated Suggestions From Chatgpt To Optimize Clinical Decision Support, Siru Liu, Aileen P Wright, Barron L Patterson, Jonathan P Wanderer, Robert W Turer, Scott D Nelson, Allison B Mccoy, Dean F Sittig, Adam Wright

Faculty, Staff and Student Publications

OBJECTIVE: To determine if ChatGPT can generate useful suggestions for improving clinical decision support (CDS) logic and to assess noninferiority compared to human-generated suggestions.

METHODS: We supplied summaries of CDS logic to ChatGPT, an artificial intelligence (AI) tool for question answering that uses a large language model, and asked it to generate suggestions. We asked human clinician reviewers to review the AI-generated suggestions as well as human-generated suggestions for improving the same CDS alerts, and rate the suggestions for their usefulness, acceptance, relevance, understanding, workflow, bias, inversion, and redundancy.

RESULTS: Five clinicians analyzed 36 AI-generated suggestions and 29 human-generated suggestions …


A Handmaid’S Tale: Amy Coney Barrett, Originalism, And The Specter Of Religion, Calvin R. Coker, Joel L. Reed Jun 2023

A Handmaid’S Tale: Amy Coney Barrett, Originalism, And The Specter Of Religion, Calvin R. Coker, Joel L. Reed

Faculty and Staff Scholarship

In this essay, we analyze the Supreme Court confirmation hearings of Amy Coney Barrett to identify and explain the interaction between religion and jurisprudential philosophy. By tracing rhetorical scholarship on religion, politics, and the Supreme Court, we highlight tension engendered by both the members of the Senate Judiciary Committee and Barrett herself in locating her Catholicism as a desirable attribute for a nominee while at the same time espousing the importance of judicial objectivity. We suggest Barrett and her supporters on the committee invoked the judicial philosophy of originalism to allay this tension while occluding conversations about Barrett’s prior ideological …


Exiles: Trauma, Art & Design, Edwin Lew-Højbak Paquette Jun 2023

Exiles: Trauma, Art & Design, Edwin Lew-Højbak Paquette

University Honors Theses

A BFA thesis about the researching, writing, illustrating, and printing of a graphic novel. The story, an auto-biographical exploration of trauma using magical realism, is based on the Jungian psychology concept of shadow work and Internal Family Systems (IFS).


Enrico Pea And The Awareness Of Never-Ending Detachment (Alexandria, Egypt 1896–1914), Stefano Giannini Jun 2023

Enrico Pea And The Awareness Of Never-Ending Detachment (Alexandria, Egypt 1896–1914), Stefano Giannini

Languages, Literatures, and Linguistics - All Scholarship

This chapter analyzes the postcolonial discourse in Italy, through the voice of the novelist and playwright Enrico Pea (1881–1958). Living outside of Italy, Pea gained a unique awareness of the notion of multi-ethnic societies, of the concepts of nationality, borders, and boundaries. Alexandria, Egypt, is Pea’s referential space. It is a center, and at the same time, a marginal place. Alexandrea ad Egyptum, that is, the door to Egypt, as it was known in antiquity, this city brought together Arab and European artistic experiences that converged on, and were triggered by, its multicultural profile. The history of political exile …


Understanding The Consumption Of Antimicrobial Resistance–Related Content On Social Media: Twitter Analysis, Hyunuk Kim, Chris R. Proctor, Dylan Walker, Ronan R. Mccarthy Jun 2023

Understanding The Consumption Of Antimicrobial Resistance–Related Content On Social Media: Twitter Analysis, Hyunuk Kim, Chris R. Proctor, Dylan Walker, Ronan R. Mccarthy

Business Faculty Articles and Research

Background: Antimicrobial resistance (AMR) is one of the most pressing concerns in our society. Today, social media can function as an important channel to disseminate information about AMR. The way in which this information is engaged with depends on a number of factors, including the target audience and the content of the social media post.

Objective: The aim of this study is to better understand how AMR-related content is consumed on the social media platform Twitter and to understand some of the drivers of engagement. This is essential to designing effective public health strategies, raising awareness about antimicrobial …


Improving Communication Access With Deaf People Through Nursing Simulation: A Cross-Disciplinary Collaboration, Jamie L. Mccartney Ph.D., Tracy Gidden, Jennifer Biggs, Kathy Geething, Karl Kosko Ph.D. Jun 2023

Improving Communication Access With Deaf People Through Nursing Simulation: A Cross-Disciplinary Collaboration, Jamie L. Mccartney Ph.D., Tracy Gidden, Jennifer Biggs, Kathy Geething, Karl Kosko Ph.D.

Journal of Gender, Ethnic, and Cross-Cultural Studies

Baccalaureate nursing and sign language interpreting students participated in a pediatric discharge simulation with a deaf person playing the role of the baby’s parent. At the conclusion of the simulation, participants were emailed a consent letter and a link to a 17-item questionnaire developed by the authors. Responses were analyzed both quantitatively and qualitatively, whereby nonparametric statistics were calculated to examine Likert-scale items. A Mann-Whitney test statistic was calculated, instead of an independent samples t-test, given the smaller sample in the current study (n = 26). A question was posed to participants that evaluated their self-perception of the effectiveness of …


Student Expectations From Faculty Based On Their Enneagram, Kate Clinton Ndikumagenge Jun 2023

Student Expectations From Faculty Based On Their Enneagram, Kate Clinton Ndikumagenge

Masters Theses

In this study, the researcher uses the Enneagram to examine whether students’ expectations of faculty change during a crisis. This mixed methods study used surveys to collect data from full-time students from higher education institutions. The data was collected during the COVID-19 pandemic. Therefore, the COVID-19 pandemic was used to predict students’ expectations of faculty during any crisis. The overall goal of this study is to understand whether students’ personality types affect how they expect faculty to act during a crisis and whether their expectations were met during a crisis. The results indicate that students’ Enneagram types affect their perception …