Digital Commons Network^™

Advising With Heart: How Institutional Selectivity And Size Shape Emotional Labor In Higher Education Academic Advising, Dallas W. Maddox

Theses and Dissertations

Academic advising serves as a vital bridge between students and their educational experiences and success, yet the emotional complexities of this meaningful work remain underexplored. This mixed-methods study examined how institutional selectivity and size influence emotional labor awareness and application among academic advisors, addressing a critical gap in understanding the human dimensions of advising relationships. The research explored whether advisors at smaller, selective institutions demonstrate enhanced emotional labor competencies compared to colleagues at larger, more inclusive institutions. Eleven dedicated academic advisors participated in this study, representing experienced professionals with 5-17 years of advising experience across four institutional categories defined by …

Deconstructing Shifting Narratives: Critical Discourse Analysis Of Terminology Trends In Unfpa’S State Of World Population Reports (1978-2024), Naqib A. Noory

Theses and Dissertations

Rooted in both scholarly inquiry and lived experience in global development, this study explored how language shapes power, inclusion, and representation. It analyzed the evolution of population and development discourse in UNFPA’s State of World Population reports (1978–2024) using Fairclough’s Level 1 Critical Discourse Analysis framework. Giddens’ Structuration Theory provided a broader lens linking linguistic change to the interaction between institutional structures and human agency. A theory-based coding framework, drawing on Malthusian, Senian, Spivakian, and MDG/SDG paradigms, guided the analysis of evolving discourse. Findings revealed a layered narrative: earlier scarcity framings persisted beneath newer development language; rights and empowerment rhetoric …

Domestic Worker Abuse Among Diplomatic Force: The Need To Enhance Communication For Domestic Worker Safety, Martyne A. Volcy

Theses and Dissertations

This study investigates patterns of domestic worker abuse in the working relationship between a foreign migrant domestic worker and their diplomat employer. This study focuses on the role of communication as a protection for domestic worker safety. The aim of this research is to explore the unique employer-employee relationship between a domestic worker and diplomat, and whether there are safeguards in place that allow for the domestic worker to perform their duties, without circumstances of domestic worker abuse. This study examines the relationships between communication, knowledge, and power within the system of Diplomacy through the lens of domestic employees alleging …

Understanding Parents’ Information Seeking About Adolescents’ Use Of Social Apps Using Theory Of Motivated Information Management, Aimee E. Miller-Ott, Lynne Kelly, Caleb T. Carr

Faculty Publications - Communications

Many parents have concerns about what their adolescent children are doing online, including potential risks of their tweens and teens encountering people who may want to harm them. Some fear they do not know what their children are doing online and may be motivated to seek information to alleviate their uncertainty. This study applied the theory of motivated information management (TMIM) to examine parents’ information management process amid feelings of uncertainty surrounding their adolescent children’s use of social apps. Respondents (N =146) were parents/caregivers of adolescent children recruited using Prolific to complete a survey measuring the components of TMIM …

Managing The Mood: How Managerial Communication Shapes The Experience Of Emotional Labor Among Restaurant Employees, Brynn Olverson

Electronic Theses and Dissertations

Restaurant work is emotionally demanding work for servers and bartenders. Organizational Support Theory (Eisenberger et al., 1986) suggests that employees’ perceptions of their organizations’ support can bolster the negative side effects of such work. However, past instruments used to measure these perceptions do not distinguish between types of emotional experience, nor separate perceptions of emotional support from other forms of support. Likewise, OST notes that supervisors play a key role in influencing perceptions of organizational support, but more work is needed to determine specific communicative behaviors that can increase perceptions of organizational support. The study at hand proposes that managers' …

The Fertilization President: A Rhetorical Analysis Of The United States’ Rebirth Of Pronatalism, Kara Vetch

Electronic Theses and Dissertations

The United States experienced one of the lowest birth rates in decades in 2024 and has been blamed by policymakers for poor economic and societal outcomes. To combat this, President Donald Trump signed an executive order to encourage healthcare insurances to lower the cost of fertility treatments. Policies encouraging more births align with pronatalist ideologies, the belief that higher national birth rates are better for society. Furthermore, Vice President JD Vance and social media influencers, Malcolm and Simone Collins, have built a strong resurgence of pronatalist ideologies through public addresses and interviews long before Trump’s executive order. For an in-depth …

Large Language Model Communication And Data Transfer Across A Simulated Telephone Line, Jared Reyes

Dissertations and Theses

This thesis presents a proof-of-concept communication system in which two local large language model endpoints communicate across a simulated analog telephone line using legacy USB modems. The project combines modem voice mode, modem data mode, local speech processing, and structured machine messaging into a single staged session. During the voice phase, one endpoint places a call, the other answers, speech generated by a locally hosted LLaMA-family model is synthesized with Piper, transmitted through the modem voice path, captured on the remote side, and transcribed with Faster-Whisper to drive the next response. After the voice exchange, the system transitions to a …

The Rhetoric And Memory Of Kumeprɛko, Benedicta Harford

Dissertations and Theses

This thesis examines the rhetoric of Kume Prɛko and asks what its major rhetorical appeals were both during 1994 and afterwards. First, I analyze major images and a speech from the protest and identify how it framed the VAT tax as an embodied, urgent issue for all citizens to resist. Then, I consider how Akufo-Addo silenced this "vernacular" memory in favor of his "official" narrative, drawing off the work of John Bodnar. Ultimately, this thesis shows how difficult it is for those in power to remember grassroots dissent in all their complexity but also how hard it is to completely …

Confessions From The Barre: Embodying The Impossible Ideal Body Worker, Jessica M. Rick

Faculty Publications - Communications

This autoethnographic manuscript examines how ideal worker norms operate through embodied discipline within commercial fitness culture by tracing my experiences as a plus-size barre instructor. Drawing on feminist autoethnography and organizational communication scholarship, I introduce the concept of the impossible ideal body worker to describe how instructors are simultaneously required as labor yet persistently misaligned with aspirational aesthetics. I analyze how fitness labor demands not only physical competence but aesthetic compliance, emotional regulation, and continual bodily self-surveillance. Structured to mirror the arc of a barre class – from Warmup to Cool Down – the manuscript reveals how organizational power circulates …

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

Headset Chatter, Lynn G. Lower

Senior Honors Theses and Projects

No abstract provided.

Nbc Peacock North Winter 2026 Newsletter, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: Al Roker is our Guest Speaker, NBC Turns 100! --Tom Wolzien interviewed by Karen Curry and Marilyn Altman -- When Vinnie Novak Met Fidel Castro -- Silent Microphones -- The Oscars will be Streamed in 2029

Image Repair Differences Between Human And Ai-Generated Messaging: The Case Of The Chicago White Sox, Joseph R. Blaney, Kevin R. Meyer, Peter M. Smudde, Stephen K. Hunt, Lance R. Lippert, K. Megan Hopper, Roy D. Magnuson

Faculty Publications - Communications

With 121 losses in 2024, the Chicago White Sox set an unwanted record for the most losses in a single Major League Baseball season. Team owner Jerry Reinsdorf wrote a letter apologizing to fans following the season, including additional attempts at image repair. The increasing availability of artificial intelligence (AI) raises unique questions concerning how apology messages ought to be generated and how effective such messages are with disgruntled fans. To determine if the real message from Reinsdorf was effective, we generated a similar apology using AI. Fans were randomly assigned to read the real message from Reinsdorf, one generated …

A Meaningful Theory: 25 Years Of Relational Dialectics Theory In The Journal Of Family Communication, Lindsey J. Thomas, Kristina M. Scharp

Faculty Publications - Communications

In commemoration of the 25th anniversary of the Journal of Family Communication (JFC), the present essay celebrates two and a half decades of relational dialectics theory (RDT) in JFC, highlighting the reciprocal relationship between theory and journal. The authors, both of whom have a breadth of experience in conducting RDT research, first provide a history of RDT and an overview of key terms and assumptions. The essay then traces the history of RDT through the first 25 volumes of JFC. A review of the RDT-based original research articles in JFC turns an eye toward the family …

Bodies, Bottles, And Emotions: Emotional–Material Tensions In Exclusive Pumping, Jessica M. Rick

Faculty Publications - Communications

Exclusive pumping (i.e., providing breast milk solely via pumping) is increasingly common in the United States, yet remains largely invisible in public discourse. This study uses photo-elicitation interviews to examine how exclusive pumping mothers narrate the emotional and material tensions of their feeding journeys. Participants’ photographs revealed profound pride in sustaining breast milk for their children, alongside frustration at not nursing “naturally.” Participants also documented the substantial responsibilities, financial costs, and emotional labor inherent in exclusive pumping. Despite these challenges, mothers framed their experiences through cultural narratives of intensive and total motherhood, positioning exclusive pumping as a morally and socially …

Talking Black: The Construction Of Blackness In Film, D'Andre M. Person

Undergraduate Honors Thesis Projects

Media, such as film, plays a pivotal role in representing marginalized groups to general audiences. The portrayal of Black people in advertisements, novels, art, and film has perpetuated harmful stereotypes which associate Black men and women with negative traits that justify their marginalization, such as the "Coon" stereotype that frames Black men as lazy or the "Mammy" stereotype that positions Black women as subservient. Stereotypes in film are produced through images, but language plays a vital role in constructing general audiences' understanding of Black people as well. Through a rhetorical analysis of seven films released between 2016 and 2026, I …

Digital Diplomacy And Activism: Sustaining Institutional Legacy Through State-Proxy Discursive Competition In The Aftermath Of The Usaid 2025 Suspension, Maryam Alaa Elprince

Capstone and Graduation Projects

This study examines how the 2025 suspension of the United States Agency for International Development (USAID) transformed the arena of U.S. foreign-aid diplomacy by eliminating the agency’s operational capacity and erasing its digital presence, thereby redistributing discursive authority across a fragmented communicative field. The research aims to determine how diplomacy adapts when a bilateral institution central to American soft power is dismantled through top-down decision, and whether discursive power exercised online can extend institutional relevance and legitimacy beyond structural collapse. Using an interpretivist qualitative design that combines digital-forensic reconstruction, document-based content analysis, and elite interviews  with top ranking officials, the …

What Is Hate Speech? A Proposal For An Ordinary And Legal Definition, Hannah Van Dijcke

SJD Dissertations

The term “hate speech” has been stretched in legal and public debates to cover speech ranging from insults to Holocaust denial. This definitional stretching has consequences beyond mere conceptual confusion: it risks obscuring the profound harm that hate speech does, and it facilitates the term’s misuse.

In this dissertation, I aim to precisely define hate speech and its harm, both in an ordinary (colloquial or non-legal) sense and in a legal sense. To do so, I examine real-world examples of speech widely understood to express hate, including texts from the context of the Holocaust and the Rwandan genocide, and conduct …

Reward Deficits In Co-Occurring Social Anxiety And Depression: The Roles Of Anhedonia, Boredom, Loneliness, And Covid-19 Social Restriction, Nathan M. Hager, Alicia L. Milam, Hannah C. Hamrick, Benjamin Swanson, Matt R. Judah

Psychology Faculty Publications

Prior research points toward reward deficits as crucial to the link between social anxiety disorder and major depressive disorder. However, studies have not explored specific types of reward deficits or how social-environmental factors may impact them. The current study examined whether the indirect effects of three reward deficits (anhedonia, boredom, and loneliness) accounted for the connection between social anxiety and depression. Questionnaires were collected in a sample of college students (N = 523) during the first year of the COVID-19 pandemic, allowing examination of environmental stressors (i.e., remote learning and current friend network size) on reward deficits. Indirect effect models …

Formation-Based Ai Ethics: Ethical Formation, Responsibility, And Opportunity Cost In Ai Ecosystems, Maurice Emelu

2026 Faculty Bibliography

Recent efforts in AI ethics have been dominated by the proliferation of high-level principles intended to guide responsible development and deployment. Yet persistent implementation failures suggest that principlism and tool-based approaches alone do not cultivate the moral capacity required to govern sociotechnical systems. This article advances a formation based framework for AI ethics that situates moral agency throughout the developmental conditions of design, use, and the AI lifecycle. Drawing on Aristotelian-MacIntyrean virtue ethics applied to media ecology, and sociotechnical responsibility, the argument reframes AI as a formative environment that shapes patterns of attention, judgment, delegation, and accountability over time. Against …

The Effects Of Inadequate Training On Knowledge Management Systems: Retention Crisis Of Captains In The United States Army, Lexis R. Grudzinski

Theses and Dissertations

This research explores the relationship between the United States Army’s communication strategy in knowledge management for officers and the desires of captains to continue serving beyond their service obligation. Amidst the current retention crisis (Winkie, 2023) at the captain rank, blame often falls on factors outside of the Army’s control. This research, however, seeks to investigate a factor within the Army’s control and offer workable solutions.

For this research, we will use the common definition of knowledge management (KM): the process of creating, capturing, and organizing knowledge within an organization in a way that improves efficiency. KM includes both explicit …

Crisis Communication Guidebook For Small And Medium-Sized Food Business: From Theory To Practice, Yixin Li

Masters Theses

This creative thesis aims to develop a practical crisis communication guidebook for small and medium-sized food businesses. Compared with larger businesses that have greater human and financial resources, small and medium-sized food businesses are often more vulnerable to the influences of crises on revenue and reputation. For this reason, they have a bigger need for practical and systematic crisis guidance. This project is grounded in crisis communication theory and analyzes existing literature in order to translate academic research and theoretical knowledge into an applied guidebook.

The guidebook is organized into three sections based on the timeline of crisis development: before …

Legal Professional Identity Development: An Exploration Of The Social And Emotional Processes By Which Law Students Transition From Novices To Professionals, David Hall Abney Ii

Theses and Dissertations--Communication

This dissertation seeks to heed the call for expansion of instructional communication research (ICR) beyond the undergraduate classroom and undergraduate learning objectives by exploring older learners and higher-order affective learning objectives. Legal professional identity development (LPID) is a discipline-specific type of higher-order affective learning that is conceptualized as a continuous nonlinear process that begins in law school and extends throughout a lawyer’s career, involving the internalization of the legal profession’s core values and norms and their integration with an evolving identity. Using a pragmatic ICR approach and a mixed-methods design, Phase 1 employed individual interviews and focus groups to investigate …

“We Do Things A Little Different Exactly As You'd Expect Here...": Egocentric Network Structures As Predictors Of Organizational Culture Type, Ray Celeste S. Tanner

Theses and Dissertations--Communication

This dissertation examines organizational culture as an outcome of communication structures by integrating the Competing Values Framework (CVF) with egocentric network analysis. Although CVF is one of the most widely used frameworks for diagnosing organizational culture and predicting organizational effectiveness, prior research has overwhelmingly treated culture as an independent variable. Responding to calls for greater attention to the antecedents of culture, this study reconceptualizes organizational culture as a dependent variable and investigates how individuals’ perceived communication networks predict perceptions of CVF culture types. Using egocentric network data collected from employees across a diverse range of organizations and industries, this study …

Can Love Bloom On A Battlefield: An Analysis Of Queer Militaristic Fanfiction, Brandon Bost

Theses and Dissertations--Communication

It is noted that readers and fans hold unique and valid interpretations of texts, interpretations that become expressed in fan works like fan art, memes, or the subject of this study, fanfiction. This study performs textual analysis on queer fanfiction in Metal Gear Solid and Code Geass fandoms. It examines the unique relationship militarism holds with intimacy, and how intimacy intersects with violence and control in unique ways in these fan texts. Within these fanfics, militarism can serve as a barrier to intimacy, forcing relationships to adapt to militaristic structures within these fan interpretations.

Exploring The Relationship Between Self-Esteem And Communication Among Equestrians In Facebook Groups, Jenna Young

Theses and Dissertations--Communication

People’s interpersonal relationships and social groups are connected to their self-esteem. Equestrians, a social group unified around riding or working with horses, form identities based on their involvement in the equine industry, whether that be recreationally or professionally. Equestrians’ subjective views of self-esteem may be related to their overall well-being. Theories related to self-esteem and identity indicate that communication within social relationships, like within the equine industry, may impact an individuals’ sense of self-worth. Facebook groups have increased in popularity in the equine industry due to the ease of communication between equestrians. Therefore, this study investigated the relationship between self-esteem …

Conflict Management In Heterosexual Romantic Relationships: A Cognitive Dissonance Perspective, Benjamin Grissom

Theses and Dissertations--Communication

This paper examines how cognitive dissonance corresponds with conflict management strategies in heterosexual romantic relationships from the perspective of romantic partners. The paper synthesizes current findings on how conflicting beliefs and attitudes impact partners' approaches to handling disagreements. Patterns are identified in how cognitive dissonance co-occurs with competition, avoidance, accommodation, compromise, and collaboration. Findings suggest that the discomfort arising from holding conflicting cognitions corresponds to their conflict management approaches depending on the degree of discomfort. Additionally, relationship length is examined as a moderator of the connection between cognitive dissonance and conflict management. Understanding these perceptions can provide insights into enhancing …

Students As Information Responders – Extending Our Understanding Of Students At A Pwi, Anyiah S. Chambers

Theses and Dissertations--Communication

As school shootings continue to rise across the United States, understanding how students respond to and share information during crises has become a critical concern for higher education institutions. While prior research has examined the role of students as first information responders (FIRs) during emergencies, few studies have investigated how these processes unfold among Black and non-Black students at predominantly white institutions (PWIs). This mixed methods study is a replication and extension of Omilion-Hodges and Edwards (2021), examining how undergraduate Black and non-Black students at PWIs evaluate, construct, and disseminate crisis-related messages, particularly during active-shooter events. Grounded in channel specification …

A Delphi Study: Communication Practices For Expert Elementary Administrators During Day-To-Day Crises On Elementary School Campuses, Anthony Michael Langford

Dissertations

Purpose: The purpose of this Delphi study was to identify the communication practices expert elementary school administrators consider the most effective for informing their district office, staff, students, parents, and the community during day-to-day crises. The study also evaluated the effectiveness of these identified practices and determined the best methods for implementing the top three practices in each area. Methodology: This Delphi study focused on three areas of research: (a) the practices expert elementary administrators use to communicate during day-to-day crises, (b) the way expert elementary administrators rate the effectiveness of those practices, and (c) the methods expert elementary administrators …

Know Fear: The Culture Of Fear In Community Conversations, Penelope Meredyk, Lotus Porte-Moyel, Fiona Carson, Cosley Bruno, Barrett Clement, Sophia Sproull, Morgan Davis

Undergraduate Theses, Professional Papers, and Capstone Artifacts

“K(no)w Fear” is an award winning piece of verbatim theater based on word-for-word interviews and collected research that's goal was to cultivate a connective and thoughtful community open to exploring what shapes us all: fear. Our GLI Capstone team gathered the resources for this theater piece by conducting interviews with a mixed demographic of people we know as well as strangers on the street, asking questions like: “How do you feel about death?” and “If fear were a place for you, where would it be?” With consent, their answers were used to build an immersive, verbatim theatre piece where actors …