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Righteous Defenders And Evil Challengers: The Morally Polarized Battle For Books On Reddit, Erika Casburn
Righteous Defenders And Evil Challengers: The Morally Polarized Battle For Books On Reddit, Erika Casburn
Antioch University Dissertations & Theses
The issue of book bans has moved to the forefront of public and political debate over the past few years. Anti-censorship advocates who defend against these challenges have yet to be studied. The purpose of this study was to examine the beliefs and worldviews as expressed by those defenders in a public forum—Reddit. Data in the form of Reddit threads was collected from subreddits belonging to states that have seen the greatest number of book challenges. This data was subjected to discourse analysis, first manually, then by qualitative analysis software (MAXQDA). Analysis revealed that defenders spent a majority of discursive …
Feeling Seen By Being Heard: A Constructivist Critical Incident Study Of The Listening Experiences Of Ciswomen Of Color For The Development Of An Inclusive Listening Praxis For Leaders, Christina Zhong-Wen Chang
Feeling Seen By Being Heard: A Constructivist Critical Incident Study Of The Listening Experiences Of Ciswomen Of Color For The Development Of An Inclusive Listening Praxis For Leaders, Christina Zhong-Wen Chang
Antioch University Dissertations & Theses
This study examines how listening shapes inclusive workplaces by exploring the listening experiences of 23 professional cisgender women of color working in predominantly white institutional spaces. Although listening is a fundamental part of communication, it is frequently undervalued and overlooked in leadership literature. Using the constructivist critical incident technique (CCIT) methodology, the research analyzed 88 significant moments when participants felt distinctly heard or unheard by leaders. Findings reveal that listening operated as a relational practice signaling respect, affirmation of voice, and anchoring leadership in accountability, while enabling leaders to engage perspectives beyond their own. Four listening types emerged: Listening Withheld, …
Do You See What I Hear?: The Effects Of Musical Harmony On Cultural Perception And Recognition, Marvin Martin Williams
Do You See What I Hear?: The Effects Of Musical Harmony On Cultural Perception And Recognition, Marvin Martin Williams
Antioch University Dissertations & Theses
This study explores whether listeners can identify the differences in harmonic progressions in a musical composition, and, if so, whether those differences can elicit a cultural or social perception of the origins of the music. By investigating how audiences respond to variations in harmony, specifically traditional versus altered harmonic treatments, the research offers a framework for music producers, educators, healthcare providers, and other cultural gatekeepers to better understand and engage with audiences on an empathetic and meaningful level. The underlying hypothesis posits that harmony in music does more than evoke emotion but may inform a cultural interpretation, thus presenting an …
Navigating An Uncharted Path: Chief Diversity Officer Challenges In Creating And Implementing A Dei Strategy Plan Within Major Hospital Systems, Diane Shines Mcdaniel
Navigating An Uncharted Path: Chief Diversity Officer Challenges In Creating And Implementing A Dei Strategy Plan Within Major Hospital Systems, Diane Shines Mcdaniel
Antioch University Dissertations & Theses
This qualitative phenomenological study investigated the major challenges Chief Diversity Officers (CDOs) face when creating and implementing DEI strategy plans within major hospital systems in the United States. The study was guided by one research question: What are the major challenges that Chief Diversity Officers face in creating and implementing a DEI strategy plan within major U.S. hospital systems? A phenomenological design was used to examine the challenges of six Chief Diversity Officers serving in major U.S. hospitals as they led DEI strategy planning and implementation. Data were generated through semi-structured interviews consisting of eight open-ended questions designed to elicit …
Impact Of Therapeutically Applied Role-Playing Games (Ta-Rpg) For Individuals At The Intersection Of Sexual And Gender Minorities (Sgm) And Autism Spectrum Disorder (Asd), Alexander S. Gelernter
Impact Of Therapeutically Applied Role-Playing Games (Ta-Rpg) For Individuals At The Intersection Of Sexual And Gender Minorities (Sgm) And Autism Spectrum Disorder (Asd), Alexander S. Gelernter
Antioch University Dissertations & Theses
Individuals with Autism Spectrum Disorder (ASD) who also identify as sexual and gender minorities (SGM) may experience intersecting challenges related to communication, social belonging, masking, identity development, and access to affirming clinical spaces. Although role-play and therapeutically applied role-playing games (TA-RPGs) have been described as promising experiential approaches, limited research has examined how ASD/SGM individuals themselves understand role-playing games (RPGs) or evaluate their possible therapeutic use. This qualitative study explored how young adults with ASD level 1 who identify as SGM describe their experiences with RPGs and how they appraise the potential usefulness, risks, and conditions of TA-RPG. Five participants …
Technology-Facilitated Violence And Abuse: Portrayals And Perceptions, Christina S. Walker
Technology-Facilitated Violence And Abuse: Portrayals And Perceptions, Christina S. Walker
University of Kentucky Doctoral Dissertations
In the past, intimate partner violence (IPV) was primarily perpetrated in person. However, due to new mediated communication technologies and capabilities like social media and artificial intelligence (AI), perpetrators can use this technology for various purposes including subjecting others to violence, harassment, and abuse. Such violence can be a form of IPV and is referred to as technology-facilitated violence and abuse (TFVA). TFVA is becoming increasingly prevalent and is encountered by a staggering percent of women. Furthermore, unlike traditional forms of IPV, even men are subjected to TFVA at increasing and disproportionate rates, particularly male teens.
In the current state …
The Power Of A Picture: Building Visual Depictions Of The Eppm Bolstering Sunscreen Application Motivation, Ansley M. George
The Power Of A Picture: Building Visual Depictions Of The Eppm Bolstering Sunscreen Application Motivation, Ansley M. George
University of Kentucky Doctoral Dissertations
This study investigates visual depictions of efficacy skin cancer health risk messages. Using Witte's Extended Parallel Processing Model (EPPM) and existing literature on fear appeals and visual persuasion as a theoretical framework, the study aims to explore how self and response efficacy imagery impacts individuals' perceptions of health risk messages in the context of skin cancer prevention when emphasizing specific principles of design. Formative research was employed via qualitative photo sorts and participants were exposed to an assortment of images depicting efficacy in the context of skin cancer prevention where they discussed why they felt they were or were not …
Children's Peer Selection In Stem: The Influence Of Gender, Ethnicity, And Disability, Meagan Girard, Kim P. Roberts
Children's Peer Selection In Stem: The Influence Of Gender, Ethnicity, And Disability, Meagan Girard, Kim P. Roberts
Theses and Dissertations (Comprehensive)
The present study examined how children’s peer selection in STEM (science, technology, engineering, and mathematics) may be influenced by gender, ethnicity, and physical disability. Sixty-four children (ages 6-12) from elementary schools in Southwestern Ontario completed three tasks: a simulated peer selection task, an attribution of ability task, and a stereotype belief questionnaire. In the peer selection task, participants were repeatedly asked to select one peer from a set of AI-generated photographs showing children who differed by gender (male, female), ethnicity (White, Black, East Asian), and physical disability status (able-bodied user vs. nondisabled). The Peer Selection Task was based on the …
The Impact Of True Crime Podcasts On Cold Case Investigations And Victims' Advocacy, Kyle Gamache, Karlie Rice, Ashley Allen, Willem Pontbriand
The Impact Of True Crime Podcasts On Cold Case Investigations And Victims' Advocacy, Kyle Gamache, Karlie Rice, Ashley Allen, Willem Pontbriand
Arts & Sciences Faculty Publications
True crime has long captivated public interest, evolving from sensationalized accounts in the Middle Ages to the widespread popularity of modern podcasts. This qualitative study explores the ethical complexities of true crime media by examining how it intersects with criminal investigations, public perception, and victim advocacy. Through in-depth interviews with law enforcement officers, victim advocates, and true crime content creators, the study investigates differing attitudes toward the role of podcasts in active and cold cases. Using Colaizzi’s (1978) phenomenological method, data were analyzed to uncover shared and divergent themes across professional roles. Law enforcement participants voiced concerns over web- sleuthing …
#Shoutyourabortion And Being Heard: The Affordances Of Hashtags For Feminist Counterpublics In Hostile Digital Atmospheres, Claire Fitzpatrick
#Shoutyourabortion And Being Heard: The Affordances Of Hashtags For Feminist Counterpublics In Hostile Digital Atmospheres, Claire Fitzpatrick
Research outputs 2022 to 2026
This article critically explores counterpublic responses to the overturning of Roe v Wade and the intense contestation on Twitter (now X) between pro-abortion and anti-abortion advocates. Focusing on networked acts of deliberation, this study shows how #ShoutYourAbortion and #RoevWade facilitated the formation of defensive publics and Counterpublics. Hashtag feminism can enable affected groups to share experiences that are often marginalised by traditional media outlets, while witnessing and affirming similar experiences shared by others within their community. In this article, I examine the extent to which the collectivising hashtag #ShoutYourAbortion facilitates deliberation and listening in the context of polarising abortion debates …
Artificial Intelligence Adoption Among Future Journalism And Mass Communications Professionals: A Tam-Based Approach To Students’ Generative Ai Adoption Intent, Chinwendu P. Akalonu
Artificial Intelligence Adoption Among Future Journalism And Mass Communications Professionals: A Tam-Based Approach To Students’ Generative Ai Adoption Intent, Chinwendu P. Akalonu
Journal of Communication Pedagogy
As artificial intelligence (AI) reshapes industries, journalism and mass communications professions are slowly adapting to these technologies. This study employs the Technology Acceptance Model (TAM) and AI-TAM frameworks to examine predictors of AI adoption intent among college students preparing for careers in the field. Survey results reveal that perceived usefulness, trust in AI output quality, organizational requirement, ethical awareness, and certain sociodemographic factors such as race predict AI adoption intent. Additionally, the study highlights differences in adoption intent among students in different subfields of mass communication, including journalism, advertising, and public relations. It underscores the importance of expanding traditional TAM-based …
Swimming In Uncertainty: Filling Data Gaps And Providing An Educational Platform For Beach Water Quality At Tybee Island, Georgia, Lukas Roberson
Swimming In Uncertainty: Filling Data Gaps And Providing An Educational Platform For Beach Water Quality At Tybee Island, Georgia, Lukas Roberson
College of Graduate Studies: Theses & Dissertations
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Swimming in beaches water contaminated with high levels of bacteria can make you sick. Current monitoring at the public beaches on Tybee Island consists of weekly monitoring and enumeration of fecal indicator bacteria that takes 24 hours for results. If the number of bacteria exceed regulatory limits, a public health advisory is issued, and affected waters are retested until …
Community Care During Austerity: Mutual Aid And Online Connection Among Disabled Americans, Maeve J. King
Community Care During Austerity: Mutual Aid And Online Connection Among Disabled Americans, Maeve J. King
College of Graduate Studies: Theses & Dissertations
Amidst a mental health epidemic and rising inequality, online communities offer a medium for peer support networks for disabled Americans. Community care, especially in the form of mutual aid, has increased in popularity since the beginning of the COVID-19 pandemic. Considering troubling increases in eugenics-based messaging and disproportionate economic inequality, disabled Americans in particular have leaned into community care. Previous research establishes social media as a hub for resource mobilization and safe space for members of marginalized communities to connect. This research aims to explore the impacts of social, political, and economic unrest on the development of community care and …
Food Access Disparities In Fulton County, Georgia: Examining Structural Barriers And Community-Level Determinants, Paige J. Perry
Food Access Disparities In Fulton County, Georgia: Examining Structural Barriers And Community-Level Determinants, Paige J. Perry
College of Graduate Studies: Theses & Dissertations
Food insecurity remains a significant public health issue affecting communities at global, national, and local levels, including Atlanta, GA. Despite being an affluent and rapidly growing urban area, disparities in food access persist across Fulton County. This study examines the structural, demographic, and socioeconomic factors associated with food access at the census tract level. Using quantitative analysis, the study evaluates how geographic location, population characteristics, transportation access, and economic conditions influence the likelihood of low food access. Findings highlight significant disparities linked to transportation availability, demographic composition, and geographic variation within the county. These results underscore the importance of addressing …
The Complex And Multifaceted Nature Of Social Media: Perspectives From Young Adolescents, Parents And Experts, Cindy Branch-Smith, Diarmuid Hurley, Nasim Salehi
The Complex And Multifaceted Nature Of Social Media: Perspectives From Young Adolescents, Parents And Experts, Cindy Branch-Smith, Diarmuid Hurley, Nasim Salehi
Research outputs 2022 to 2026
Purpose: This study explores the complex and multifaceted nature of social media use among young adolescents, drawing on the perspectives of young adolescents, parents and experts. It examines both the benefits and risks of social media and associated implications for adolescent mental health, self-development and social relationships. Methodology: A qualitative, interpretive design was utilised, using interviews across three stakeholder groups, with data analysed using reflexive thematic analysis. Findings: The analysis identified a range of perceived opportunities, benefits and challenges associated with adolescent social media engagement. Participants highlighted its role in fostering connection, education and self-expression, alongside significant risks, including cyberbullying, …
No Screens Before Two: How First-Time Australian Parents Negotiate Enduring Digital Media Guidelines, Stephanie C. Milford, Emma Jayakumar, Harrison W. See, Lelia Green
No Screens Before Two: How First-Time Australian Parents Negotiate Enduring Digital Media Guidelines, Stephanie C. Milford, Emma Jayakumar, Harrison W. See, Lelia Green
Research outputs 2022 to 2026
Digital parenting guidance often fails to reflect early caregiving realities, particularly for first-time parents navigating screentime. Although professional guidelines have shifted from rigid time limits toward co-engagement and content quality, these shifts are inconsistently communicated and poorly absorbed into public discourse. Meanwhile, technopanic narratives fuel confusion, guilt, and social judgement. While some studies link extended screen use with adverse outcomes, we examine how correlational findings become blanket prescriptions in early caregiving. Drawing on two interview rounds and three focus groups with 23 Australian first-time parents of children aged birth-to-four, and informed by a socio-ecological approach, we explore how parents interpret …
Exploring The Use Of Strategic Influencer Leadership (Sil) In Health Communication: A Cross-Cultural, Multi-Case Study, Katharina Wolf, Catherine Archer, Syafiq B. Assegaff, Joseph Nalloor
Exploring The Use Of Strategic Influencer Leadership (Sil) In Health Communication: A Cross-Cultural, Multi-Case Study, Katharina Wolf, Catherine Archer, Syafiq B. Assegaff, Joseph Nalloor
Research outputs 2022 to 2026
Purpose This study challenges the social media-centric view of influencers, arguing that health communication benefits from diverse strategic influencers beyond commercial figures. Trust, credibility and cultural resonance are essential for effective public health messaging, yet contemporary approaches often prioritise engagement metrics over strategic influence. Design/methodology/approach This paper employs a multi-case study approach to examine the strategic use of influencers in health communication across Indonesia, the United Arab Emirates and Australia during the COVID-19 pandemic. It explores how health professionals, royal representatives and a politician shaped public health messaging within culturally specific contexts. A mixed-methods approach, incorporating ethnographic research and thematic …
Participation, Danielle M. Pillet-Shore
Participation, Danielle M. Pillet-Shore
Faculty Publications
What does it take to participate in direct, naturally occurring social interaction? Conversation analytic (CA) studies reveal that “participation”—who participates, when, and how—is dynamic and locally, multimodally achieved by the people involved. Particularly in social situations when people are concurrently accessible to one another’s naked senses (Goffman, 1964), co-participation is enabled and performed through embodied and vocal resources including talk, gaze, facial displays, body orientation/posture, proximity, and gestures (e.g., M. H. Goodwin, 1999; C. Goodwin & M. H. Goodwin, 2005; Pillet-Shore, 2010; Sidnell, 2009). Using a multimodal CA lens, this chapter illuminates how “participation” is achieved in real-time, naturally occurring …
Covering The Coast: Local News Frames And Journalist Perspectives On Sea Level Rise In Rhode Island, Mackensie Dupont Crowley
Covering The Coast: Local News Frames And Journalist Perspectives On Sea Level Rise In Rhode Island, Mackensie Dupont Crowley
Open Access Master's Theses
Local news outlets are well positioned to communicate and localize sea level rise for communities facing significant risk, yet coverage of the issue remains understudied. This thesis examines coverage of sea level rise in local Rhode Island news and the factors shaping it. A mixed-methods approach was used following the collection of nearly 1,000 articles published between 2014 and 2024, including a content analysis of issue-level frames and semi-structured interviews with local journalists to contextualize coverage patterns. The analysis revealed that stories focusing on infrastructure and property, politics, governance, and law, and natural hazards dominated coverage, while stories about recreation …
Establishing Hierarchical Classification Responding: Directly Trained And Emergent Responses, George H. Noell, Kristin A. Gansle, Hannah M. Sliman, Danielle M. De Lucia
Establishing Hierarchical Classification Responding: Directly Trained And Emergent Responses, George H. Noell, Kristin A. Gansle, Hannah M. Sliman, Danielle M. De Lucia
Psychology Faculty Publications
Hierarchical classification responding (HCR) describes a collection of responses that require discrimination of logical relationships between stimuli based on their position in a categorical hierarchy. This study established HCR for a new hierarchy in young children through discrete trial instruction. Participants selected pictures corresponding to different hierarchical levels of categorization. We tested for the emergence of naming that matched the level of hierarchy presented, transformation of function, and class inclusion responding for the trained and novel stimuli. Correct responding to the target hierarchy was established and resulted in the emergence of class naming and transformation of function without direct instruction. …
Increasing Honest Statements In Young Children Through Presentation Of Social Contingencies And Emotionally Evocative Stimuli, George Noell, Kristin Gansle, Ella Wheelbarger, Hannah Sliman, Danielle De Lucia
Increasing Honest Statements In Young Children Through Presentation Of Social Contingencies And Emotionally Evocative Stimuli, George Noell, Kristin Gansle, Ella Wheelbarger, Hannah Sliman, Danielle De Lucia
Psychology Faculty Publications
Honesty is fundamental to interpersonal relationships and civil society. Although immediate contingencies often favor lying, many individuals respond honestly even when lying would be more efficient for contacting reinforcement. Across two experiments, we evaluated strategies for increasing honest responding by young children through exposure to social contingencies and emotionally evocative stimuli when material contingencies continued to reinforce lying. The stimuli were pictures of faces of children displaying happiness and sadness. The first experiment found that presession pairing of happy faces with honesty and sad faces with lying did not affect behavior; however, pairings combining verbal rule statements and faces contingent …
Motivational Interviewing Impact On Provider Burnout, Julie Cook
Motivational Interviewing Impact On Provider Burnout, Julie Cook
Graduate Studies Theses and Dissertations 2026
The study of patient–provider communication rarely considers the impact of provider–patient dialogue on providers themselves. This dissertation explores why motivational interviewing (MI) has been shown to reduce burnout among health care providers who use it. Using the empathic communication model (ECM) as a lens, it examines possible explanations for how MI contributes to lower burnout in providers. A mixed‑methods approach was used, consisting of a survey‑based quantitative study and a qualitative study using semi‑structured interviews. The quantitative study surveyed physicians, nurse practitioners, and physician assistants. Participants were asked questions assessing their knowledge of MI, the types of empathy they experience …
Vaccine Hesitancy In Arabic Discourse: A Multi-Method Social Media Study, Nada Dimashkieh Chehab
Vaccine Hesitancy In Arabic Discourse: A Multi-Method Social Media Study, Nada Dimashkieh Chehab
Graduate Studies Theses and Dissertations 2026
Vaccine hesitancy — the state of uncertainty about vaccination — poses global public health challenges, undermining efforts to prevent infectious diseases. It is also a contextual phenomenon, shaped by social and political forces. While survey-based research on vaccine hesitancy is abundant both globally and in the Arab world, humanities-oriented approaches using discourse analysis remain limited especially in Arabic on social media: some have tracked trends on Twitter, but virtually none have done so on Facebook. This dissertation addresses these gaps through a multimethod design combining Textual and Trend Analyses and Critical Discourse Study. It examines vaccine-related trends and discourses among …
An Exploration Of The Professionalization Of Graduate Students Using Rhetorical Theory, Jennifer M. Crowell
An Exploration Of The Professionalization Of Graduate Students Using Rhetorical Theory, Jennifer M. Crowell
Graduate Studies Theses and Dissertations 2026
This qualitative study examines the professionalization of graduate students as a rhetorically mediated and relational process of identity development within an interdisciplinary doctoral program. While existing scholarship emphasizes institutional structures and formal mechanisms of professional preparation, less attention has been given to how graduate students experience professionalization at the individual level. This study addresses that gap by exploring how students interpret expectations, use rhetorical strategies, and construct professional identities across multiple disciplinary contexts.
Grounded in organizational rhetoric and community of practice theory, the study investigates how graduate students in the Texts & Technology Ph.D. Program at the University of Central …
Independent And Interacting Effects Of Co-Presence And Social Media 'Likes' On Online Disinhibition, Margaret M. Doheny
Independent And Interacting Effects Of Co-Presence And Social Media 'Likes' On Online Disinhibition, Margaret M. Doheny
Graduate Studies Theses and Dissertations 2026
Social media platforms have fundamentally transformed interpersonal communication by creating environments in which behaviors are publicly reinforced through visible social feedback systems such as “likes.” Although prior research has linked online environments with increased disinhibition and negative behavior, existing literature has primarily focused on anonymity and invisibility as the primary mechanisms underlying these effects. However, the mechanistic role of physical and psychological co-presence in driving online disinhibition has received little empirical investigation. The central aim of the present study was to determine whether reduced social presence and the selective reinforcement of negative content contribute to online disinhibition and anticipatory reward-seeking …
“How Far Do These Roots Go Down”: An Exploration Of Latinx And Latina Fans On Representation In Disney's Encanto, Noemi Nunez
“How Far Do These Roots Go Down”: An Exploration Of Latinx And Latina Fans On Representation In Disney's Encanto, Noemi Nunez
Graduate Studies Theses and Dissertations 2026
In this dissertation, I examine how Latinx and Latina audiences engaged with and interpreted Disney’s 2021 Encanto, an animated film celebrated for its representation of Colombian and broader Latinx culture. While scholarship on Latinx representation in media has expanded, less attention has been given to how Latinx audiences themselves respond to narratives that are meant to represent them, particularly within fan studies. Focusing on both a broader Latinx fan community and first-generation Latinas in the United States, this project explores how audiences negotiate representation and recognition using Encanto as a media text that centered a Latinx story. Drawing from …
Online Risk And Harm For Marginalized Users: How Social Influence Amplifies Or Mitigates Vulnerability, Tangila Islam Tanni
Online Risk And Harm For Marginalized Users: How Social Influence Amplifies Or Mitigates Vulnerability, Tangila Islam Tanni
Graduate Studies Theses and Dissertations 2026
Social media has reshaped how people connect, communicate, and influence one another, yet these environments also create harms that disproportionately affect marginalized users. Participation in online communities can expose users to identity-based harassment, emotional distress, and the normalization of harmful attitudes, shaping identity, well-being, and participation online and offline. Prior work has documented many forms of online harm, yet less is understood about how harmful norms and behaviors are reinforced across different forms of social media interaction, from private direct messages to online communities. Guided by the Social Ecological Model, this dissertation investigates how online harms toward marginalized users emerge …
From Screens To Stress: Public Health Implications Of Cancer Worry In A Digitally Connected World, Shreya Mathur, Ethan Burns, Michael Pokojovy, Tzu-Liang Bill Tseng, Sunil Mathur
From Screens To Stress: Public Health Implications Of Cancer Worry In A Digitally Connected World, Shreya Mathur, Ethan Burns, Michael Pokojovy, Tzu-Liang Bill Tseng, Sunil Mathur
Mathematics & Statistics Faculty Publications
Aims:
This study examines how digital information environments, genetic testing experiences, health behaviors, and psychological distress influence cancer-related worry among adults in the United States. It further considers the public health implications of elevated or reduced cancer worry for prevention and risk communication.
Methods:
Data were drawn from a nationally representative survey of 6,252 U.S. adults. Measures included reliance on social media for health decision-making, smoking status, history of genetic testing, and psychological distress. Multivariable analyses assessed associations between these factors and levels of cancer worry.
Results/Findings:
Reliance on social media for health decisions was associated with greater cancer worry, …
Performing The Digital Identity: A Media Discourse Analysis Of Online Identity Construction, Dalya Qasem
Performing The Digital Identity: A Media Discourse Analysis Of Online Identity Construction, Dalya Qasem
Graduate Studies Theses and Dissertations 2026
This dissertation investigates how news media construct narratives about TikTok and its role in shaping digital identity. While existing scholarship has examined issues such as privacy, marketing, and entertainment, less attention has been given to how identity is represented, negotiated, and understood within public discourse. Using Critical Discourse Analysis (CDA) combined with computational text analysis through Voyant Tools, this study analyzes a corpus of 111 news articles published between 2020 and 2025 that explicitly reference TikTok and identity. The analysis identifies prominent keywords, topics, and rhetorical patterns across media texts. Furthermore, the research demonstrates a critical analysis of popular understandings …
The Role Of Cultural Intelligence In Hotel Employee Engagement, Self-Efficacy, Job Satisfaction, Performance, And Intent To Stay, Meaad Eid F Almotairi
The Role Of Cultural Intelligence In Hotel Employee Engagement, Self-Efficacy, Job Satisfaction, Performance, And Intent To Stay, Meaad Eid F Almotairi
Graduate Studies Theses and Dissertations 2026
This research examined how Cultural Intelligence enhanced hotel employees’ engagement, self-efficacy, job satisfaction, performance, and intent to stay. CQ was defined as an individual’s capability to understand, adapt to, and work effectively in culturally diverse situations. This thesis utilized a quantitative methodology based on the Job Demands–Resources (JDR) model and self-efficacy theory. The study focused on the hospitality industry in Saudi Arabia, where increasing diversity has created a need for stronger cross-cultural skills among employees. Data were collected from hotel employees and managers to examine the relationships between CQ and key employee outcomes. The findings indicated that Cultural Intelligence significantly …