Digital Commons Network^™

Leveraging Esg Investment To Enhance Labor Employment In Hospitality And Tourism Firms: An Signaling Theory Perspective, Bing Hu, Tianyu Zheng, Songshan Huang, Ke Zhang

Research outputs 2022 to 2026

Despite the growing focus in hospitality and tourism literature on the impact of environmental, social and governance (ESG) investment on corporate performance, empirical research has yet to explore its effects on labor employment, which are critical to economic vitality and social cohesion. Drawing on signaling theory, this study explores the effect of ESG investment on hospitality and tourism firm’ labor employment. The results of a fixed effects panel model suggest that ESG investment positively influences the labor employment of hospitality and tourism firms. Moreover, this positive effect is stronger for hospitality and tourism firms with fewer financing constraints and less …

Tour Guide Research Revisited: A Thematic Synthesis And Future Directions, Zhicheng Yu, Songshan (Sam) Huang, Jiqing Deng, Wenling Zhou, Zhiyong Li

Research outputs 2022 to 2026

Purpose: Existing knowledge on tour guiding is fragmented, which limits the understanding of this important profession. This paper aims to critically examine the progress of tour guide research, identify key theoretical tensions and propose future research directions based on a systematic synthesis of existing knowledge. Design/methodology/approach: A thematic analysis was conducted on 267 papers retrieved from the Web of Science Core Collection, Scopus and Google Scholar databases. Papers were systematically coded, categorized into themes and integrated into a framework that represents relationships among key themes in tour guide research. Findings: The analysis generated an integrated framework consisting of nine interrelated …

Fostering Sustainable Business Performance: The Synergistic Role Of Entrepreneurial Leadership And Green Organizational Support In The Hotel Industry, Kwame Owusu Boakye, Michael Kyei-Frimpong, Aaron Makafui Ametorwo, Linda Quagraine, Richard Sam-Mensah

Research outputs 2022 to 2026

This study investigated the moderating role of green organizational support in the nexus between entrepreneurial leadership and sustainable business performance. The study adopted the explanatory research design, where data were collected from 208 employees working in star-rated hotels in Ghana and analyzed using descriptive and inferential statistics. The result revealed that entrepreneurial leadership significantly relates to sustainable social and environmental performance but not to sustainable economic performance. More so, green organizational support moderated the relationship between entrepreneurial leadership and sustainable economic and social performance but did not moderate the relationship between entrepreneurial leadership and sustainable environmental performance. Theoretical and practical …

A Critical Review Of The Theory Of Planned Behaviour In Tourism Research, Kourosh Esfandiar, Arghavan Hadinejad

Research outputs 2022 to 2026

The Theory of Planned Behaviour (TPB) has received considerable attention across various academic disciplines and remains one of the most widely applied–yet increasingly critiqued–theoretical frameworks in tourism research. Despite its widespread use, there is a notable lack of critical reflection on its adequacy in capturing the complexity of tourist behaviour and a limited exploration of alternative theoretical pathways. This paper addresses this gap by critically evaluating the appropriateness and limitations of the TPB in tourism research. Special attention is given to the Theory of Reasoned Goal Pursuit (TRGP), a recent extension of the TPB, alongside complementary frameworks from parent disciplines …

Exploring The Las-Vict Principle Of Cryptocurrency Exchanges: A Belief–Action–Outcome Perspective, Cheuk Hang Au, Kevin K.W. Ho, Po Hsu Shieh, Kris M.Y. Law

Research outputs 2022 to 2026

Purpose – Cryptocurrency exchanges operate in a hyper-volatile, “wild west” environment, fundamentally challenging existing theories of FinTech success that were built for stable markets. The literature lacks a framework to explain how firms thrive amidst such extreme regulatory ambiguity and institutional distrust. This study resolves this theoretical puzzle by developing a new principle for success in nascent, high-stakes digital ecosystems. Design/methodology/approach – We conduct a multiple-case study of 14 leading cryptocurrency exchanges. Using the belief–action–outcome (BAO) logic as an analytical guide, we deconstruct the strategic actions that separate successful exchanges from failures, synthesising them into a new, empirically grounded framework. …

The Factors Influencing Organisational Responsiveness For Sustainable Projects, Richard Hughes, Bradley Baker

Research outputs 2022 to 2026

Purpose: This study investigates how organisations respond to sustainability when it becomes a central strategic priority, particularly through project environments. The research seeks to understand the factors influencing organisational responsiveness to sustainability imperatives in projects, addressing a key gap in sustainable project management literature. Design/methodology/approach: The study employed a thematic meta-synthesis of qualitative case studies from multiple countries and different economic sectors. Using grounded theory, data were coded to identify first-order concepts, second-order themes and aggregate dimensions, culminating in the development of a conceptual model of dynamic adaptation. Findings: The analysis revealed three interrelated dimensions that shape organisational responsiveness: strategic …

Optimizing Subgroup Selection In Petrochemical Industries: A Robust Data Envelopment Analysis Approach For Uncertainty Management, Sadegh Niroomand, Hilda Saleh, Morteza Shafiee, Dragan Pamucar, Ali Mahmoodirad

Research outputs 2022 to 2026

This study addresses the critical challenge faced by organizations in selecting an optimal subgroup of decision-making units (DMUs). Such a selection procedure can significantly influence efficiency, profitability, and strategic development. Recognizing the limitations of existing methods in handling inexact data and incorporating managerial preferences, this study proposes a novel framework that integrates data envelopment analysis (DEA) with binary linear programming models. The model applies belief-degree–based representations of uncertainty to capture imprecise inputs and outputs. For this model, two solution approaches—namely, chance-constrained programming and expected value approaches—were developed. These approaches are suitable for real-world applications using standard optimization software. The effectiveness …

Tourism Low-Carbon Decision-Making Through The Avoid–Shift–Improve Framework, Pezhman Hatamifar, Arghavan Hadinejad, Jalayer Khalilzadeh, Kourosh Esfandiar, S. Mostafa Rasoolimanesh

Research outputs 2022 to 2026

Using the Avoid–Shift–Improve framework, this study examines how demographic factors and psychological, behavioral, and attitudinal drivers are associated with tourists’ low-carbon decision-making across mobility, consumption, and accommodation. Survey data were collected from 416 young Finnish travelers, and analyzed using correlation tests, repeated-measures ANOVA, and cluster segmentation to examine cross-domain and cross-strategy variation. Findings show that demographic factors have limited influence, whereas psychological, behavioral, and attitudinal drivers motivate sustainable choices. Shift dominant mobility decision-making, Avoid emergence in consumption, and Improve are most common in accommodation. Three adopter groups are identified as strong, moderate, and weak, reflecting different levels of engagement. Theoretically, …

Leveraging Collective Resources For Digital Transformation: The Role Of Tourism Trade Associations Under The Resource-Based View, Tianyu Zheng, Ke Zhang, Songshan (Sam) Huang, Bing Hu

Research outputs 2022 to 2026

In the digital age, while hospitality and tourism (H&T) firms accelerate digital transformation to stay competitive, the role of tourism trade associations as external resource providers in these firms’ digital transformation process remains underexplored. Drawing on resource-based theory (RBT), this study examines how tourism trade associations influence H&T firms’ digital transformation and explores the moderating effects of marketization and business climate. Using 2,049 firm-year observations of 144 publicly listed H&T firms (2009–2022), this study finds evidence suggesting that tourism trade associations facilitate digital transformation. Crucially, we find that marketization and business climate negatively moderate this relationship, indicating a substitution effect …

Tour Guide Sincerity In The Context Of Short Videos, Yangdie Ou, Chaowu Xie, Jiangchi Zhang, Songshan (Sam) Huang

Research outputs 2022 to 2026

In short videos, tour guides’ demonstration of sincerity is key to enhancing visitor interaction, though its underlying mechanisms remain underexplored. This study employed a mixed research design to uncover the dimensions of tour guide sincerity and its impact on tourist behaviors. Study 1 analyzed 28,717 reviews using grounded theory, identifying two core dimensions of tour guide sincerity: “sincere atmosphere” and “sincere quality”; it further constructed the “tour guide sincerity → sincerity experience → sincerity response” model. Study 2 validated this model using structural equation modeling through an online questionnaire survey. Results indicate that tour guide sincerity enhances word-of-mouth recommendations via …

Crisis, Credit Risk, And Productivity: Lessons From The Vietnamese Banking Sector During Covid-19, Van Nguyen, Phuong Thanh Le, Reza Kiani Mavi, Amir Arjomandi

Research outputs 2022 to 2026

This study investigates how an unprecedented systemic shock, the COVID-19 pandemic, reshaped bank productivity and intermediation efficiency in Vietnam, one of the fastest-growing emerging economies. We develop a novel risk-adjusted total factor productivity (TFP) measure based on the by-production Luenberger–Hicks–Moorsteen (LHM) indicator, which incorporates non-performing loans as undesirable outputs to better capture credit-risk dynamics. Using a balanced panel covering both the pre-pandemic and pandemic periods (2016–2022), our results show that Vietnamese banks experienced a general decline in productivity before and during COVID-19, driven largely by reductions in technical and scale efficiency. However, foreign and state-owned banks recorded stronger technological progress …

Living On Display: Reciprocal Gazes, Everyday Encounters, And The Politics Of Visibility In The Sunshine Coast Tourism Community, Madura Thiwanka Pathirana, Noel Scott

Research outputs 2022 to 2026

This community case study analyses the production, negotiation, and contestation of reciprocal gazes within everyday settings, particularly focusing on contemporary lifestyle tourism destinations, and the examination of the Sunshine Coast, Australia. Based on 48 in-depth interviews with tourists and locals, this case study looks at the politics of visibility that are part of host-guest relations in everyday encounters at the beach, cafe, marketplace, and online-mediated market. Intersecting with critical tourism studies, and tourism studies on the traveler, host, and reciprocal gaze, this study focuses on residents' experiences of being observed, judged, and photographed and the impacts of their experiences on …

Algorithm Envelopment In Platform Markets, Liang Chen, Zhou Zhou, Lester Chan

Research Collection Lee Kong Chian School Of Business

The theory of platform envelopment rests on network effects as the key mechanism for value creation, which nonetheless receives mixed support for its efficacy in determining competitive outcomes. We argue that the value of network effects depends on matching quality, which is a function of platform-specific algorithm technology and market-level data-driven learning. In formalizing these conceptualizations, we analyze a model that demonstrates how an entrant with a superior algorithm technology may outcompete an incumbent possessing a user base advantage, a strategy we call “algorithm envelopment.” By considering specific characteristics of data-driven learning, our analysis leads to propositions regarding the entry …

Trophy Assets, Aneil Kovvali

Articles

Rich people like to own things that make them look cool. When the thing in question is a car, house, or boat, the implications are limited. But sometimes very rich people own assets that are more important. Within media, Elon Musk acquired Twitter, Jeff Bezos ac-quired the Washington Post, and Patrick Soon-Shiong acquired the Los Angeles Times. There has also been a craze for aerospace: Musk with Space X, Bezos with Blue Origin, Richard Branson with Virgin Galactic, and going back further, Howard Hughes with Hughes Aircraft Company. It is often difficult to understand the behavior in purely finan-cial terms, …

The Effects Of Financing Green And Brown Sectors: What Do Theories And Evidence Say?, Hao Liang, Maria Teresa Punzi

Research Collection Lee Kong Chian School Of Business

This paper critically examines the economic and welfare implications of financing green and brown sectors. Drawing on a comprehensive review of recent theoretical and empirical literature, we highlight that while conventional green finance—allocating capital toward environmentally friendly (“green”) sectors and away from carbon-intensive (“brown”) sectors—can promote decarbonization, it may also produce unintended externalities. In particular, it can inadvertently incentivize higher emissions from brown firms and contribute to economic disruption. Using a dynamic stochastic general equilibrium (DSGE) model, we demonstrate that lowering the cost of capital for green sectors leads to only modest reductions in emissions, whereas raising it for brown …

Practising Digital Product Passport For Circular Supply Chain: Ecosystem Orchestration Perspective, Martin Agyemang, Daniel Faibil, Richard Asante, Cristina Iodice

Research outputs 2022 to 2026

Digital product passports (DPP) are emerging as an important tool to support industries in realising circular supply chain (CSC) practices. However, small and medium-sized enterprises (SMEs) remain constrained by various challenges in implementing DPP. Therefore, using social practice theory and ecosystem orchestration perspective, the study identifies factors essential for DPP-enabled CSC implementation by SMEs. The study proposes an actionable framework to classify and operationalise these factors. We collected data from managers and analysed it using the Best–Worst Method and Fuzzy-DEMATEL to understand the interdependence, coordination and temporal adaptation of the factors. The findings show that material factors are particularly salient …

Diffusion Of The Internet And Digital Divide In Post-Soviet Countries, Behrooz Asgari, Cosmos Amoah, Sudipa Majumdar

DLSU Business & Economics Review

This study explores the diffusion process of the internet in countries that were previously known as the U.S.S.R. and are currently divided into 15 countries. Utilizing the S-shaped logistic curves, this paper forecasts future trends in internet diffusion in these economies. Data varied in range, with each country having different time frames for similar variables. The logistic curves for each country determined the length of time of internet diffusion, maximum carrying capacity, and different stages of the diffusion process, namely, emerging, growth, maturity, and saturation. The results show that all countries have exceeded the emerging and growth phases, with 13 …

Proof Of Recovery: A Model To Enhance Data Integrity In Data Management Systems, Gustaf Barkstrom

Theses and Dissertations

Businesses lose millions of dollars every year when they can’t restore data from backups. Research shows that Disaster Recovery Plan (DRP) testing is not conducted frequently enough, nor are records maintained that demonstrate full data recovery from backups. This work introduces a design science artifact called PRTOK that aims to increase DRP testing. The design science artifact is a software solution that integrates with Data Management Systems (DMS)

such as iRODS and DSpace, and can work with formats such as HDF5 and BagIt. Proof-of- recovery records, or tokens, are recorded in a replicated, resilient, and indelible proof-of- authority blockchain data …

Design Principles For Customer-Engaging Digital Service Systems: An Action Research Study, Keng Leng Siau, Xiaofeng Chen, Xin Tan

Research Collection School Of Computing and Information Systems

Digital services represent a business approach employed by organizations to operate in the digital environment. However, systematic development guidelines for developing quality digital service systems are lacking in the literature. The authors identified four general challenges for developing and implementing customer-engaging digital service systems (CEDSS). By employing the method of canonical action research in a digital service system project, they derived 10 design principles for developing high-quality CEDSS. They empirically evaluated the design principles in the development project and through follow-up focus group sessions. The design principles provide applicable and actionable guidelines for the development of CEDSS.

Freedom Of Expression Protection And Corporate Concealment Of Bad News: Evidence From State Anti-Slapp Laws, Jimmy Lee, Shaphan Ng, Il Sun Yoo, Liandong Zhang

Research Collection School Of Accountancy

The protection of free speech enhances the ability of various public stakeholders to disseminate privately observed adverse information about public firms, making it difficult for corporate managers to conceal negative information about their companies. Using the staggered enactment of anti strategic lawsuit against public participation (anti-SLAPP) laws across U.S. states as a shock that strengthens free speech protection, we show that stronger protection is associated with less concealment of bad news. This is evidenced by a lower likelihood of stock price crashes, a decreased probability of accounting fraud, and an increased frequency of firm-initiated negative press releases. These results are …

Does Auditor Quality Enhance Csr Disclosure?, Jimmy Lee, Chee Yeow Lim, Gerald J. Lobo, Yanping Xu

Research Collection School Of Accountancy

We investigate the relation between auditor quality and client firms’ corporate social responsibility (CSR) disclosure. Using an international sample of firms from 36 countries over the period 2009–2018 and a measure of the extent of CSR disclosure from Bloomberg, we find strong evidence that client firms with higher quality auditors provide more CSR disclosure. In cross-sectional analyses, we show that the relation between auditor quality and CSR disclosure is accentuated when the information environment is poorer and when the financial reporting environment and the legal institutions are weaker. Lastly, we document that firms with higher quality auditors also exhibit better …

Sociocultural Outsidership In Entrepreneurship: Rethinking The Double-Edged Role In Marginalisation, Robert J. Pidduck, Susana C. Santos, Eric W. Liguori, Reginald Tucker, Alexander Newman

Management Faculty Publications

This editorial introduces the special issue on marginalisation and entrepreneurship. While entrepreneurship research has long examined the impact of economic deprivation and structural barriers, far less attention has been given to sociocultural elements of outsidership – such as status incongruence, class-based identity conflict or cultural misalignment, among other related facets. We bring these dynamics to the fore, offering a conceptually rich yet ideologically neutral lens through which to understand how outsider dynamics can shape entrepreneurial cognition, legitimacy and venture development. Further, by synthesising emerging work across fragmented literatures, we propose a research agenda that explores sociocultural outsidership not only as …

Heritage In Digital Literary Discourse: An Analytical Approach To Fawaz Al-Laboun's Tweets, Zuhir Hassan Saeed Alamri

University of Tabuk Journal for Humanities and Social Sciences

This study examines heritage in digital literary discourse through an analytical approach to the tweets of Fawaz Al-Laboun, within a contemporary narrative context shaped by the digital sphere, where narrative forms intersect with creative expression. The study traces transformations in the presence of heritage within the digital environment and explores the potential of short-form narration when employed to generate poetic, cultural, and rhetorical meanings on social media platforms, particularly X. The study relies on the analysis of six selected digital news texts drawn from Al-Laboun's posts. These texts were chosen based on their connection to cultural memory and narrative structure, …

Measuring Effective Labour Regulation In The Less Developed World: Recent Advances And Challenges Ahead, Lucas Ronconi, Steven Raphael

Comparative Labor Law & Policy Journal

This article critically reviews the literature on labour enforcement with a focus on less developed countries. Despite measurement limitations, the evidence indicates that enforcement is quite low in poorer countries; there are fewer inspectors and inspections, lower penalties, and less trust in the judiciary compared to richer countries. The lower level of enforcement contributes to higher rates of violations of workers’ rights. More controversial are the effects of enforcement on employment. Moreover, it is unclear how to prompt less developed countries to increase enforcement. This article discusses the scant evidence about the role of trade agreements, labour unions, international organizations, …

Collective Labour Dispute Resolution In Vietnam: The Evolution Of Rules And Institutions And Workers’ Strategic Deployment Of State Regulation, Trang T.K. Tran

Comparative Labor Law & Policy Journal

While Vietnam has established a legal system for labour disputes that largely mirrors those in developed countries, empirical evidence reveals these formal mechanisms are rarely, if ever, used to resolve collective disputes. The persistent failures of the formal mechanisms have, paradoxically, created an environment where workers and trade unions have developed innovative, informal strategies to leverage the state’s legal framework. Workers in Vietnam mobilize around the very existence of labour laws to exert pressure on employers and state institutions to intervene on their behalf, even if not directly following each labour laws’ procedure. This strategic deployment of state regulation, often …

Transnational Labour Law And Governance: Advancing Workers’ Rights In Global Value Chains, Judy Fudge, Guy Mundlak

Comparative Labor Law & Policy Journal

TRANSNATIONAL LABOUR GOVERNANCE is a multiscalar assemblage of agents, institutions, instruments, and legal concepts that has emerged to address the governance gap caused by the mismatch between the global nature of production and the territorial format of labour law (Blackett & Trebilcock, 2015; Hepple, 2005; Kolben, 2011; Mundlak, 2024). This special issue investigates some of the key components in this assemblage and identifies features that make a transnational labour law approach distinctive. In this introduction to the special issue, we begin in Section II by describing the governance gap and its impact on the wages and working conditions of supply …

The Problem Of Digital Trade Regulation: Silences Regarding Labour And Their Potential Disruption By A Sustainability Agenda, Tonia Novitz

Comparative Labor Law & Policy Journal

The growing impact of digital trade on work in global supply chains is readily detectable but there are curious regulatory silences on labour-related issues. The key problem identified in digital trade law is national obstruction to the free flow of data needed to promote online ordering and delivery of goods and services. In comparison, the concerns of those whose work is constitutive of digital trade, such as platform workers, are largely overlooked. Arguably, provisions often found in trade agreements relating to digital privacy and the effects of algorithmic management could be utilised by those at work. However, there remain uncertainties …

Collective Bargaining Agreements As Non-Judicial Grievance Mechanisms, Sahiba Gill

Comparative Labor Law & Policy Journal

Do collective bargaining agreements (CBAs) in global value chains meet the United Nations Guiding Principles on Business and Human Rights’ (UN Guiding Principles, or Guiding Principles) benchmark for effective access to remedy through non-judicial grievance mechanisms? The literature on access to remedy in the business and human rights framework has not considered whether they do, despite growing attention to contestation between rightsholders and companies via these mechanisms. This article contributes to filling this gap through empirical analysis of a dataset of 216 CBAs in manufacturing sectors in the Global South with grievance mechanisms. Findings indicate that grievance mechanisms in CBAs …

Supply Chain Bargaining And Worker Voice: Reflections On The Bangladesh Accord And The Dindigul Agreement, Marlese Von Broembsen

Comparative Labor Law & Policy Journal

Both private governance and transnational labour law scholars are concerned with the participation of supply chain workers in “enforceable brand agreements.” Much of the private governance literature is concerned with improving workers’ participation in the negotiation and implementation of enforceable brand agreements. Some transnational labour law scholars are concerned with whether transnational labour law should depart from prescripts typical of national labour law — which generally recognises trade unions as the only legitimate representatives of workers — to recognise civil society organisations as bargaining agents. This article analyses the Bangladesh Accord on Fire and Building Safety and the Dindigul Agreement …

Corporatism For The Informal Economy: Democratising The Potential Of The Mathadi Tripartite Board Model, Shelley Marshall, Hila Shamir, Babu P. Remesh, Anjali Sharma

Comparative Labor Law & Policy Journal

This article examines the Mathadi Boards in Pune, India, as a pioneering example of corporatist regulation adapted to the informal economy. These tripartite institutions — comprising workers, employers, and the state — negotiate legally binding agreements on wages and working conditions for informal labourers, offering social protections and formalization without relying on traditional employment contracts. Drawing on extensive fieldwork and interviews, the study explores the Boards’ structure, governance, and impact, highlighting their potential as scalable models for informal labour regulation globally. It also identifies challenges related to representation, enforcement, and social exclusion, offering insights into how corporatist frameworks can be …