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The Benefits Of Evidence Based Practices In Public Administration: Does Therapeutic Listening Training Increase Emotional Intelligence To Affect Change Management Outcomes In Public And Private Sector Organizations, John Sillup Jan 2021

The Benefits Of Evidence Based Practices In Public Administration: Does Therapeutic Listening Training Increase Emotional Intelligence To Affect Change Management Outcomes In Public And Private Sector Organizations, John Sillup

West Chester University Doctoral Projects

Abstract

This doctoral dissertation considers change management as it relates directly to evidence-based practices in public administration. The problem under study was the lack of scholarly research on the effect of an administrative leader’s emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the effect of therapeutic listening training as a means to increase emotional intelligence to potentially affect change management outcomes in public and private sector organizations. Change management is a systematic and structured process of developing and implementing strategies and interventions for organizations transitioning from current state to a desired state. The …


Auditing Algorithms: A Rational Counterfactual Framework, Seung C. Lee Jan 2021

Auditing Algorithms: A Rational Counterfactual Framework, Seung C. Lee

Journal of International Technology and Information Management

Artificial intelligence and machine learning algorithms are increasingly employed by the private and public sectors to automate simple and complex decision-making processes, but the hype has blinded people to the resulting discriminatory and biased decisions. To hold algorithms accountable for such decisions as well as to determine the underlying factors, researchers have turned to a methodological tool known as the audit study. Quite a few studies on algorithmic decision-making have made strong claims about the causality between algorithms and biased decisions. Multiple protective measures have also been enacted against the discriminatory and biased algorithmic decision-making practices. Nevertheless, they are persistent …


Life In Metropolitan Nebraskan Communities: 2021 Nebraska Metro Poll Results, Rebecca J. Vogt, Heather Akin, Cheryl A. Burkhart-Kriesel, Bradley Lubben, L. J. Mcelravy, Timothy Meyer, Steven A. Schulz Jan 2021

Life In Metropolitan Nebraskan Communities: 2021 Nebraska Metro Poll Results, Rebecca J. Vogt, Heather Akin, Cheryl A. Burkhart-Kriesel, Bradley Lubben, L. J. Mcelravy, Timothy Meyer, Steven A. Schulz

Rural Futures Institute: Publications

By many different measures, metropolitan Nebraskans are positive about their community. Most metropolitan Nebraskans rate their community favorably on its social dimensions. Overall, respondents rate their communities as friendly, trusting and supportive. Most metropolitan Nebraskans say it would be difficult to leave their community.

Most metropolitan Nebraskans have a positive attachment to their community. Most metropolitan Nebraskans agree that they can get what they need in their community, the community helps them fulfill their needs, they feel like a member of their community, they belong in their community, they have a good bond with others in their community and feel …


Effects Of States’ Laws On Youth Physical Activity Participation And Obesity Prevalence, Chae Young Chang Jan 2021

Effects Of States’ Laws On Youth Physical Activity Participation And Obesity Prevalence, Chae Young Chang

Midwest Social Sciences Journal

The alarming prevalence of obesity and lack of physical activity among adolescents led to immediate policy action to address these concerns. Accordingly, many states introduced and enacted their own legislation to encourage physical activity in schools. Few studies have explored the effectiveness of the new legislation, however, especially at the state level. To answer the fundamental question of whether policy is effective and to describe the varying effects of state obesity policies, this study analyzed the Youth Risk Behavior Surveillance System from 2007 to 2017. Using the difference-in-differences method, this study found that legislative efforts to encourage physical activity had …


Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja Jan 2021

Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja

Walden Dissertations and Doctoral Studies

Considering the speed at which information and knowledge can transverse nations and organizations, the importance of broadband Internet connectivity cannot be overstated. The general problem is that the Nigerian broadband Internet penetration is considerably low, at 33% compared to other parts of the world. The specific problem is that community members and leaders have the behavioral intention to allow broadband Internet infrastructure deployment (BIID) at the local community level in Lagos. The purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived benefits (PB), perceived ease of use (PEoU), and perceive security (PS), and …


Legal Marijuana Disperser Owners' Lived Experiences About Accessing Banking Services, Jonathan Travis James Jan 2021

Legal Marijuana Disperser Owners' Lived Experiences About Accessing Banking Services, Jonathan Travis James

Walden Dissertations and Doctoral Studies

Marijuana reform has created a question of the potential market size of the legal marijuana industry on a local, state, or national level. The problem is that having no banking services has forced legal marijuana dispensaries to be cash-only businesses and created an increased risk of theft. The lack of normal banking services has also affected the ability to manage money earned from operations. This hermeneutic phenomenological study was grounded by the conceptual framework of the motivations of humans and humans' need to feel safe. The participants of this study were owners and operators in the legal marijuana industry of …


African American Entrepreneurial Business- Sustaining Strategies, Charles C. Johnson, Iii Jan 2021

African American Entrepreneurial Business- Sustaining Strategies, Charles C. Johnson, Iii

Walden Dissertations and Doctoral Studies

More than 80% of small consulting businesses fail within the first five years of operation. Small consulting company owners are concerned with failing within the first five years because community economic development can be adversely impacted. Grounded in the resource-based view theory, the purpose of this qualitative multiple case study was to explore strategies African American consulting company owners use for longevity beyond five years. The participants comprised African American owners of three consulting businesses located in the northeast region of the United States, who successfully sustained their business beyond five years. Data collection included semistructured interviews with consulting company …


Homelessness In The West: Business Improvement Districts As The Strategic Weaponization Of Class Monopoly Rent, Zachary Roger Arms Jan 2021

Homelessness In The West: Business Improvement Districts As The Strategic Weaponization Of Class Monopoly Rent, Zachary Roger Arms

EWU Masters Thesis Collection

The objective of this study is to examine business improvement districts (BIDs) as a form of class monopoly rent (CMR) within the broader production and spatial management of the ongoing homeless crisis in Seattle Washington. The city of Seattle Washington is home to a plethora of successful and ever-expanding international corporations. Within and around the city the headquarters of tech giants Microsoft and Amazon can be found. The continued success of these companies has had a dramatic impact on the region, bringing in a multitude of high-wage jobs which in turn has created a volatile, cutthroat real estate market. The …


Two Studies Investigating Institutional Theory And Municipalities' Payments In Lieu Of Taxes Programs In Nonprofit Organizations, Gregory Stone Jan 2021

Two Studies Investigating Institutional Theory And Municipalities' Payments In Lieu Of Taxes Programs In Nonprofit Organizations, Gregory Stone

Electronic Theses and Dissertations, 2020-2023

Building on prior studies analyzing institutional logics within and among organizations, I first investigate large nonprofit organizations in Boston, Massachusetts, to determine the logics held by these organizations, how the logics drive organizational behavior when faced with payments-in-lieu-of-taxes (PILOTs), and the strategies they implement as they recompose their position in the field. Using nonprofit community benefit reports, news and trade publications, and data from the Boston PILOT Program, I explore the development of organizational activities and how they use a combination of market and community logics to construct themselves as charitable. Nonprofit pursuit of creating and maintaining a strong civil …


Icts For Surveillance And Suppression: The Case Of The Indian Emergency 1975-1977, Ramesh Subramanian Jan 2021

Icts For Surveillance And Suppression: The Case Of The Indian Emergency 1975-1977, Ramesh Subramanian

Journal of International Technology and Information Management

Information and Communications technologies (ICT) pervade society. The Internet, wireless communication, and social media are ubiquitous in and indispensable in society today. As they continue to grow and mushroom, there are new and increased calls from various segments of the society such as technologists, activists, sociologists, and legal experts, who issue warnings on the more nefarious and undesirable uses of ICTs, especially by governments. In fact, government control and surveillance using ICTs is not a new phenomenon. By looking at history, we are able to see several instances when ICTs have been used by governments to control, surveil, and infringe …


Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton Jan 2021

Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton

Walden Dissertations and Doctoral Studies

Public relations directors often lack crisis management strategies to maintain an organization's reputation following a crisis to ensure continued profitability. Public relations directors who better understand crisis management strategies may benefit their organizations by improving crisis prevention and recovery while maintaining organizational reputation and profitability. Grounded in situational crisis communication theory, the purpose of this qualitative multiple case study was to explore crisis management strategies that some public relations directors use to maintain an organization's reputation following a crisis to ensure continued profitability. Data were collected using semistructured interviews with three public relations directors from Upper Manhattan, New York, supporting …


Job Demands And Job Resources Among Western Airline Cabin Crews: A Comparative Study Of Canadian, German, And French Flight Attendants, Sarah Nogues, Diane-Gabrielle Tremblay, Sari Mansour Jan 2021

Job Demands And Job Resources Among Western Airline Cabin Crews: A Comparative Study Of Canadian, German, And French Flight Attendants, Sarah Nogues, Diane-Gabrielle Tremblay, Sari Mansour

Journal of Aviation/Aerospace Education & Research

Flight attendants are frontline workers in charge of onboard security, safety and customer service. They are required to perform a number of tasks requiring physical and psychological efforts associated with numerous health costs for this group of workers. In the aftermath of Covid-19, flight attendants employed at major airlines will likely be faced with increased job demands. However, little is known about how widespread job resources are among Western cabin crews. Based on recent findings in flight attendant job-demands literature along with the ability-motivation-opportunity (AMO) framework in strategic HRM, this paper questions airline leeway and choices in resource allocation to …


The Stressors Faced By Retail Workers During The Covid-19 Pandemic, Nada Elnahla, Leighann C. Neilson Jan 2021

The Stressors Faced By Retail Workers During The Covid-19 Pandemic, Nada Elnahla, Leighann C. Neilson

AMTP Proceedings 2021

Amidst the COVID-19 pandemic, brick-and-mortar retail workers have been hailed as heroic frontline employees. No matter where a retail store is located or the severity of the lockdown, retail workers have many new regulations and guidelines to follow and implement in order to protect both themselves and their customers. Using a qualitative research methodology, this exploratory research focuses on how the COVID-19 pandemic and its resulting drastic changes in the retail sector are affecting the workers in North America. Four main stressors are identified: fear of the unknown, fear of infection, mistreatment by consumers, and the role of the powerless …


Covid-19 Governance, Legitimacy, And Sustainability: Lessons From The Australian Experience, Michael Lester, Marie Dela Rama, Julie Crews Jan 2021

Covid-19 Governance, Legitimacy, And Sustainability: Lessons From The Australian Experience, Michael Lester, Marie Dela Rama, Julie Crews

Research outputs 2014 to 2021

During 2020, Australia managed the global and systemic COVID-19 crisis successfully as measured by health and economic indicators. It marshalled the government’s delivery capacity to control the health crisis and put in place measures to offset the induced economic and social costs. At the same time, the crisis revealed long-standing structural weaknesses in a small, democratic, wealthy, and economically successful country that raised questions about post COVID resilience and sustainability. This paper examines that experience by applying a “co-production” governance model that sees success in “crisis management” as the striking of a balance between government capacity and its legitimacy in …


Modernizing U.S. Tax Code Section 280e: How An Outdated “War On Drugs” Tax Law Is Failing The United States Legal Cannabis Industry And What Congress Can Do To Fix It, David Butter Jan 2021

Modernizing U.S. Tax Code Section 280e: How An Outdated “War On Drugs” Tax Law Is Failing The United States Legal Cannabis Industry And What Congress Can Do To Fix It, David Butter

FIU Law Review

No abstract provided.


Corrosion Of Coated And Uncoated Steel Reinforcement In Concrete, Jana Abou Shakra, Rouba Joumblat, Jamal Khatib, Adel Elkordi Dec 2020

Corrosion Of Coated And Uncoated Steel Reinforcement In Concrete, Jana Abou Shakra, Rouba Joumblat, Jamal Khatib, Adel Elkordi

BAU Journal - Science and Technology

Corrosion of reinforcing steel is the one of the main causes of deterioration in reinforced concrete structure. During the initial stage of corrosion, the steel volume increases. This creates tensile stresses in the concrete, which can eventually lead to cracking, delamination, and spalling. This potential risk of corrosion in a structure is quite unpredictable. Therefore, this paper examines the influence of accelerated corrosion on the bond between concrete and the coated and uncoated steel bars. The bar coating consisted of epoxy rich in zinc. Six concrete mixes were prepared. Three mixes had cement contents of 300, 400 and 500 Kg/m3 …


Corporations And The American Polity, Patrick Labossiere Dec 2020

Corporations And The American Polity, Patrick Labossiere

Student Theses and Dissertations

Research on corporate communications’ effects on politics presents an acknowledgement of a relationship between the two topics, leaving a void in the explanation and examination of this topic. The void presents an opening to introduce a conceptual process for how corporations are able to craft communications to influence the American Polity, the democratic social organization within the United States. This research begins with a historical review of how corporations gain prominence in American society, capturing the ability to participate in the democratic social organization of the polity. A qualitative analysis of several conceptual frameworks serves as data, to establish an …


Market Viability Of An Avoided Wildfire Ghg Emission Accounting Framework For California, Justine Bui Dec 2020

Market Viability Of An Avoided Wildfire Ghg Emission Accounting Framework For California, Justine Bui

Master's Projects and Capstones

Forests in California and elsewhere are under an increasing threat of uncharacteristically large and severe wildfires. Fuel treatments, such as tree density reduction or prescribed burns, can alter wildfire behavior and potentially reduce risk. An environmental consulting group is currently developing a probability-based greenhouse gas (GHG) emissions accounting framework that would provide tools to quantify GHG benefits of fuel treatments and help fund said treatments through carbon offset credits. This framework is being developed in collaboration with key stakeholders (such as public agencies, carbon offset registries, non-profit organizations, and the private sector) in the western United States. A market assessment …


Board Of Trustees Minutes, Dec. 11 2020, Indiana State University Board Of Trustees Dec 2020

Board Of Trustees Minutes, Dec. 11 2020, Indiana State University Board Of Trustees

Board of Trustees

No abstract provided.


The Killingly Mascot Case Study, Jordan Lumpkins Dec 2020

The Killingly Mascot Case Study, Jordan Lumpkins

School of Professional Studies

In the summer of 2019, in Killingly, Connecticut the local Board of Education voted to retire the "Redmen" mascot name it had used for nearly a century. This legislation was widely opposed and received extensive media coverage. Within a few months, the town experienced a massive political referendum where several local Board of Education members and Councilmen were replaced by single issue politicians promising to reinstate the "Redmen" name. Now holding a majority on the Board of Education, these Board members made Killingly the first school in U.S. history to reinstate a mascot after being deemed "derogatory."

It is the …


Teaching Applications And Implications Of Blockchain Via Project-Based Learning: A Case Study, Kevin Mentzer, Mark Frydenberg, David J. Yates Dec 2020

Teaching Applications And Implications Of Blockchain Via Project-Based Learning: A Case Study, Kevin Mentzer, Mark Frydenberg, David J. Yates

Information Systems and Analytics Department Faculty Journal Articles

This paper presents student projects analyzing or using blockchain technologies, created by students enrolled in courses dedicated to teaching blockchain, at two different universities during the 2018-2019 academic year. Students explored perceptions related to storing private healthcare information on a blockchain, managing the security of Internet of Things devices, maintaining public governmental records, and creating smart contracts. The course designs, which were centered around project-based learning, include self-regulated learning and peer feedback as ways to improve student learning. Students either wrote a research paper or worked in teams on a programming project to build and deploy a blockchain-based application using …


Economic Growth And Inclusive Growth: A Comparative Analysis In The Escwa Region, Malak Mohammad Ghandour Nov 2020

Economic Growth And Inclusive Growth: A Comparative Analysis In The Escwa Region, Malak Mohammad Ghandour

BAU Journal - Creative Sustainable Development

Despite the fact that the Economic and Social Commission in Western Asia (ESCWA) have experienced substantial economic growth, no one can guarantee that this is sufficient enough to reduce chronic unemployment, combat economic insecurity, alleviate poverty or reduce people's frustrations in regards to the increase in income and wealth inequality which has infiltrated many Arab countries. In fact, not all forms of growth are considered effective in promoting structural and social changes as well as enhancing people's standards of living. Consequently, the increasing concerns in regards to rapid and sustained economic growth has led world economies to discover alternative means …


The Covid-19 Pandemic And Religious Travel: Present And Future Trends, Daniel H. Olsen, Dallen Timothy Nov 2020

The Covid-19 Pandemic And Religious Travel: Present And Future Trends, Daniel H. Olsen, Dallen Timothy

International Journal of Religious Tourism and Pilgrimage

The COVID-19 pandemic of 2020 has had dramatic effects on both the health and economic stability of countries around the world. While several scholars and media commentators have suggested that the pandemic would be a good time to reset an unsustainable tourism system, left out of these discussions has been the impacts on religion and religious travel. The purpose of this paper is to review the impacts of the COVID-19 pandemic on religion and religious travel, including the tensions that have arisen between religious communities, governments and health officials. The paper then discusses potential futures regarding religious travel in a …


Covid-19 Pandemic: Risks Facing Hajj And Umrah, Razaq Raj, Dino Bozonelos Nov 2020

Covid-19 Pandemic: Risks Facing Hajj And Umrah, Razaq Raj, Dino Bozonelos

International Journal of Religious Tourism and Pilgrimage

The two major gatherings of Muslims which take place in Makkah and Madinah, the two holiest cities of Saudi Arabia, are umrah during Ramadan the 9th month and Hajj Dhul-Hajjah in the 12th month of the Islamic year. The COVID-19 outbreak has had a massive economic and social impact on pilgrimages for Muslims - because these gatherings could lead to widespread exposures and possible spread of COVID-19 to every corner of the world, it forced the Kingdom of Saudi Arabia to cancel Umrah in March 2020. The pandemic has also prompted the Saudi government to limit Hajj, with some exceptions, …


People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch Nov 2020

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch

Journal of Sustainable Social Impact

The Greek philosopher Heraclitus once said πάντα ῥεῖ (Panta rhei, for everything flows, in contemporary English), and people have expanded upon this philosophy to mean the only constant in life is change. In this article, we will discuss organizational change through change management implementation (CMI) to improve organizational performance as well as a leadership response to social distancing and the global COVID-19 coronavirus pandemic. We will discuss research exploring leadership communication, the importance of communication in minimizing or addressing change, and CMI roadblocks including employee resistance.


Health Have, Health Have Nots In A Time Of Covid-19, Sandro Galea Nov 2020

Health Have, Health Have Nots In A Time Of Covid-19, Sandro Galea

Center for Policy Research

In this brief, my goal is to talk about something which has animated a lot of my thinking and writing in the past decade. It is how our health is fundamentally socially patterned and reflects the world around us. This has been true for decades in this country, and one could also argue, globally, however this brief will focus on this topic at the national level. As you will see, I will talk mostly of health haves and health have nots in general, but as we progress, show how COVID-19 has made this evermore apparent.


2020-October-30-Enjoy Retirement.Pdf, University Marketing And Communication, East Tennessee State University Oct 2020

2020-October-30-Enjoy Retirement.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

Congratulations to the following members of the East Tennessee State University family who retired in October.  Thank you for your service!

Constance Marie Alexander – Office Coordinator, College of Arts and Sciences Dean’s Office

Gordon K. Anderson – Dean, College of Arts and Sciences

Kirk A. Babcock – Custodian, Custodial Services

Sandra K. Benincasa – Coordinator, Allied Health Sciences

Carolyn A. Bond – Library Assistant, Library Administration

Sarah E. Brennan – Operations Manager, Family Medicine

Delores A. Britt – Custodian, Custodial Services

Margaret S. Carr – Office Coordinator, Clemmer College Dean’s Office

Cathy Ann Carty – Custodian, Custodial Services

Robert …


2020-October-30-New Etsu Chief Of Police.Pdf, University Marketing And Communication, East Tennessee State University Oct 2020

2020-October-30-New Etsu Chief Of Police.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – (Oct. 30, 2020) East Tennessee State University has named Cesar Gracia as chief of police and director of Public Safety.  He assumes this new role on Nov.9.

For the past five years, Gracia has served as dean of campus safety and chief of police at Lincoln Memorial University (LMU) in Harrogate where he provided leadership, direction and management for the police and security department and its programs, services and activities.  In 2019, the university was ranked the No. 1 safest campus out of 500 colleges and universities in the nation by the National Council for Home Safety …


2020-October-29-Etsu Hosts Drug Take Back Events.Pdf, University Marketing And Communication, East Tennessee State University Oct 2020

2020-October-29-Etsu Hosts Drug Take Back Events.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (Oct. 29, 2020) – Misused controlled prescription drugs are considered a critical public safety and public health issue by the Drug Enforcement Agency (DEA). That’s why East Tennessee State University Bill Gatton College of Pharmacy participated in the DEA’s National Prescription Drug Take Back Day on Saturday, Oct. 24, helping remove over 730 pounds of unused prescription drugs from the region’s homes, providing an opportunity for Americans to prevent drug addiction and overdose deaths.

The event is typically held twice a year, though the spring event was canceled due to COVID-19.

In partnership with law enforcement, the college …


2020-October-29-Etsu Hosts Drug Take Back Events, Bill Gatton College Of Pharmacy, East Tennessee State University, University Marketing And Communication, East Tennessee State University Oct 2020

2020-October-29-Etsu Hosts Drug Take Back Events, Bill Gatton College Of Pharmacy, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (Oct. 29, 2020) – Misused controlled prescription drugs are considered acritical public safety and public health issue by the Drug Enforcement Agency (DEA). That’s why East Tennessee State University Bill Gatton College of Pharmacyparticipated in the DEA’s National Prescription Drug Take Back Day on Saturday, Oct. 24, helping remove over 730 pounds of unused prescription drugs from the region’s homes, providing an opportunity for Americans to prevent drug addiction and overdose deaths. 

The event is typically held twice a year, though the spring event was canceled due to COVID-19.

In partnership with law enforcement, the college set up …