Digital Commons Network^™

Mentorship As A Catalyst For Change Readiness: A Qualitative Study Of How Effective Mentoring Mitigates Burnout And Turnover During Organizational Transformation, Jeffery M. Camp

Journal of Online Mentoring

This qualitative study examined how effective mentorship mitigates burnout and attenuates turnover intention during organizational change, foregrounding the perspectives of experienced mentors. Drawing on Biggs’s presage–process–product (PPP) model, data were collected through semi-structured interviews (n = 12) and two focus group discussions (n = 6 each), engaging 18 unique mentors employed in organizations with 1,000 or more employees. Thematic analysis following Braun and Clarke’s six-phase protocol yielded four themes: (1) mentorship as strategic facilitation of organizational change; (2) mentorship as provision of emotional and psychological support; (3) empowering mentees through relationship-building; and (4) applying adaptive and reflective strategies. …

Supporting Women On The Hospitality Career Ladder: Fixing The Leadership Pipeline Drop-Off, Samantha A. Baker, Susan E. Gordon

ICHRIE Research Reports

The hospitality industry has a large discrepancy when comparing the number of women working within higher management roles compared to the number of men. This is despite women making up a majority of the hospitality industry. The goal for this study was to bring attention to this discrepancy by investigating how companies can retain female employees and aid in their career advancement. Interviews of a diverse set of women who all carry relations to the hospitality industry, produced three main themes of flexibility, career support, and work-life balance. Some actions that can be taken by companies to help women advance …

Digital Mindset Efficacy For Human-Ai Career Readiness, Frank Lin, Conrad Shayo

Communications of the IIMA

This article develops digital mindset efficacy as a key capability for human-AI career readiness. It argues that success in AI-shaped workplaces requires not only technical tool use but also the confidence and capacity to learn with, evaluate, collaborate with, and responsibly govern digital and AI systems. Drawing on digital mindset, digital intelligence, AI proficiency, self-efficacy, and life-skills literature, the article proposes a theory-based model linking digital mindset efficacy to AI proficiency and life skills through mastery experience, vicarious learning, social persuasion, and affective regulation. It illustrates the model through a General Education course, Leadership for Global Challenges: Exploring the Digital …

Beyond Ai Literacy: Developing And Validating A Reflective Human–Ai Learning Scale In Higher Education, Alison Munsch Phd

Communications of the IIMA

Generative artificial intelligence (GenAI) is transforming higher education, yet current AI literacy frameworks primarily assess what students know about AI and how they use it rather than how they think while learning with AI. This paper introduces Reflective Human–AI Learning (RHAL), a complementary construct that captures the quality of students' reflective cognition while collaborating with AI. Drawing upon AI literacy, metacognition, significant learning, critical thinking, and self-regulated learning, the study proposes a multidimensional instrument and outlines a rigorous psychometric validation process. The resulting scale is intended to complement—not replace—existing AI literacy measures by assessing reflective judgment, intentional inquiry, and ethical …

Mission Over Bureaucracy: Special Operations Command’S Warrior-Driven Model For Defense Innovation, Robert D. Seader

Joint Force Quarterly

In an era of accelerating technological change, military organizations must rapidly develop and field new capabilities to maintain battlefield superiority. Traditional defense acquisition processes, optimized for peacetime oversight and risk avoidance, now take four times longer than in the 1950s, threatening to undermine military effectiveness against rapidly modernizing adversaries. This paper examines how the United States Special Operations Command (USSOCOM) has pioneered a fundamentally different acquisition approach that delivers new capabilities in months rather than the decades typical of conventional programs.

Through extensive interviews with senior acquisition leaders, this analysis identifies three core elements of USSOCOM’s success: a mission-centric culture …

The Nine-Block Pyramid: A Structural Framework For Cultivating An Ai Adoption Mindset Culture At Enterprise Scale, Ahmad Masri

Communications of the IIMA

Enterprise artificial intelligence (AI) adoption is nearly universal in name but shallow in practice: a large majority of organizations now use AI in at least one business function, yet only a small minority have scaled it enterprise-wide, and leadership commitment rather than technology is repeatedly cited as the binding constraint. This conceptual paper argues that AI adoption is fundamentally a mindset-culture problem, not a tooling problem, and proposes a nine-block pyramid as a practical framework describing a sequencing heuristic, anchored in established organizational-behavior theory, for the cultural conditions an enterprise should build to sustain an AI adoption mindset: (1) Enterprise …

Ai Slop In The Generative Ai Era: Uncovering Hidden Costs For Information Quality, Trust, And Human-Centered Systems, Blenda G. Mutuma

Communications of the IIMA

The rapid proliferation of generative AI tools has fundamentally altered the volume, velocity, and perceived quality of information produced across academic and professional settings (Bommasani et al., 2021; Stanford Institute for Human-Centered Artificial Intelligence [HAI], 2025). Yet this expansion has introduced a critical and underexamined threat to sustainable information ecosystems: what this paper formally terms AI slop ; defined as AI-generated content that achieves surface-level plausibility while offering limited substantive value, accuracy, or contextual depth. At scale, AI slop degrades information quality and erodes institutional trust (Bender et al., 2021; Weidinger et al., 2021). More critically, it generates what this …

People Orientation And Thing Orientation In Business Majors: Implications For Assessing The Impacts Of Cross-Functional Business Program Curricula, Todd J. Hostager, David A. Christopher, Kristy J. Lauver, Christopher Knowles

International Journal for Business Education

Background/Introduction/Purpose:  Prior research documented significant differences in people orientation and thing orientation (PTO) based on type of major and sex.  This study examines a set of measures for helping business programs to assess whether they are producing graduates equipped to consider both people and things when making decisions, regardless of their major or sex.

Methods/Design:  Students in a strategic management capstone course spent a single 75-minute session responding to a brief new venture pitch by identifying what types of additional information they would need to decide whether to invest in the business.  Three Likert-scaled options gauged the extent to participant …

Teaching Communication And Teamwork Under Pressure: An Experiential Activity Using Keep Talking And Nobody Explodes, Bryan L. Rogers, Cody Logan Chullen, Brian Waterwall

International Journal for Business Education

Background/Introduction/Purpose: The purpose of this paper is to present an experiential classroom activity designed to help students develop communication and teamwork skills under conditions of time pressure and information asymmetry.

Methods/Design: This paper presents a teaching activity rather than an empirical study; no research design, sample, instruments, or analytic procedures are reported. The paper describes and contextualizes an experiential learning activity using the cooperative video game Keep Talking and Nobody Explodes. Drawing on research in experiential learning, cooperative learning, and simulation-based instruction, the paper outlines learning objectives, materials, implementation procedures, observer roles, and structured debriefing strategies suitable for undergraduate and …

Hospitality And Tourism Students’ Perceptions Of Well-Being, Belonging, And Engagement In Their Academic Endeavors And Extracurricular Activities, Cynthia S. Deale, Seung Hyun Lee

International Journal for Business Education

Background/Introduction/Purpose: This study examined hospitality and tourism college/university students’ views of their engagement, well-being, and sense of belonging in academic and extracurricular activities, based on 130 responses from students in the United States.

Methods: Descriptive analysis, analysis of variance, confirmatory factor analysis, and structural equation modeling were used to analyze the responses. Qualitative comments were also obtained.

Results:  Respondents felt positive overall about their engagement, and many participated in extracurricular activities. The relationships between class engagement and sense of belonging, and between campus engagement and sense of belonging were significant, and the sense of belonging significantly influenced student subjective …

Determinants Of Success Among Chinese Female Entrepreneurs, Lei Zhu, Orhan Kara, Wei Du, Mustafa Celikten

Journal of Business & Entrepreneurship

This study explores the determinants of entrepreneurial success among women in China, based on data collected from 180 female small business owners. Using an ordered logit model, the analysis examines a range of factors ranked by respondents as critical to their business performance. The results highlight several key factors that drive success, including good general management skills, maintenance of accurate records of sales/expenses, hard work, charisma/friendliness to customers, satisfactory government support, and support of family and friends. These findings reveal the multifaceted nature of entrepreneurial success, emphasizing the importance of personal attributes, management practices, and external support systems in enhancing …

Teacher Mentoring As A National Imperative: A Multi-Paper Dissertation, Ramiro Pesina

Human Resource Development Theses and Dissertations

This multi-paper dissertation investigates teacher mentoring as a critical intervention in human resource development designed to address the complex challenges facing the teaching profession, including high attrition rates and the need for sustained professional support. The study is organized into three connected studies: an integrative literature review on technology enhanced mentoring, a longitudinal qualitative study that devises a comprehensive mentoring model covering cognitive, emotional, and behavioral aspects, and a phenomenological case study in which a formally structured mentoring program in a North Texas school district is analyzed in terms of execution and outcome. Critically important findings indicate that well-crafted mentoring …

The Role Of Financial Decision-Making Methods In Achieving Financial Performance, Kifah Sami Hussein

Muthanna Journal of Administrative and Economics Sciences

This research provides a comprehensive study of the role of financial decision-making methods in improving the financial performance of organizations, focusing on the strategic importance of various financial tools in supporting the process. The study aims to explore how the quality of financial decisions affects key performance indicators of organizations, highlighting the positive relationship between effective financial decision-making and achieving optimal financial results. The research also addresses the various factors that influence the effectiveness of financial decisions, including analytical tools, predictive models, and high-quality accounting information.
The research methodology relies on integrating quantitative and qualitative methods in a comprehensive manner, …

The Role Of Financial Inclusion In The Quality Of Financial Decisions: A Descriptive And Analytical Study Of A Sample Of Startups In Iraq, Inam Abass Hamidi

Muthanna Journal of Administrative and Economics Sciences

This research examines the role of financial inclusion in improving the quality of financial decisions for individuals and institutions in emerging and developing economies. The research focuses on how the availability of accessible formal financial services enhances the ability to make informed and rational financial decisions. The scope of the study includes examining the relationship between access to formal financial services and positive financial behavior, as the literature shows that individuals with higher levels of financial inclusion are more likely to engage in positive financial behaviors such as regular saving and responsible investing (Musa et al., 2025).  The research aims …

Religious Night Tourism During Ramadan In Mashhad, Iran: Lived Experiences Of Pilgrims, Neda Zarandian, Razieh Rabani, Daniel H. Olsen

International Journal of Religious Tourism and Pilgrimage

Mashhad, located in northeastern Iran, is one of the most significant pilgrimage destinations in the Islamic world, attracting millions of visitors annually to the Imam Reza Shrine (The eighth Imam of Shia Muslims). During Ramadan, the city transforms into a vibrant spiritual and social space where nocturnal religious practices and social gatherings shape distinctive emotional and temporal experiences for both pilgrims and tourists. Understanding these lived nighttime experiences is essential for developing culturally sensitive and spiritually meaningful tourism approaches. Despite the growing attention to religious tourism, the temporal, emotional, and sensory dimensions of night tourism in pilgrimage contexts remain unexplored. …

The Effect Of Religious Belief On Spiritual Tourism Intention: A Case Study Of Vietnamese Tourists To Thailand, Huong Thi Quynh Nguyen, Ngan Thi Huyen Nguyen

International Journal of Religious Tourism and Pilgrimage

In this paper, religious belief was integrated into the Goal-Directed Behaviour Model, to clarify the behaviour of tourists towards spiritual tourism. Data from 516 Vietnamese tourists visiting Thailand was used for PLS-SEM analysis. The research results indicated positive relationships of religious belief to the original elements of the MGB, including attitude, subjective norm, perceived behavioural control, emotion, and spiritual tourism intention. Desire was shown to be a key predictor of intention, mediating the effects of attitude, subjective norm, behavioural control, and emotion on the tourists’ intention to engage in spiritual tourism.

Lgbtq+ People On The Camino De Santiago, Xose Santos, . Wisulanbou

International Journal of Religious Tourism and Pilgrimage

In the many published works on the Camino de Santiago, LGBTQ+ people have never been considered as an subject of study. The widespread idea that the Camino is for everyone serves to invisibilise this group of people. The problems and accusations we have had to face in our fieldwork are proof of how uncomfortable it is for some persons to talk about gender, sexuality and non-heteronormative identities on the Camino. Regardless of the variety of motivations for pilgrimage to Santiago, religion continues to have a very strong presence on this itinerary which generates tensions with sexualities, especially those that are …

Possible Contestation Between Pilgrimage And Tourism: A Spatial Analysis Of The Shrine Of Shahjalal, Zarin Tasnim Rashid

International Journal of Religious Tourism and Pilgrimage

This paper aims to examine the contestation between pilgrimage and tourism by conducting a spatial analysis on the shrine of Shahjalal, a prominent pilgrimage site in Bangladesh. It analyses particular components of this site through the lens of Kim Knott’s (2009) concept of a spatial approach based on four essential characteristics that connect a location to the larger whole of space. This paper followed a qualitative research method and more specifically content analysis. Being a prominent pilgrimage site in Bangladesh, the Shrine of Shahjalal, turns into a centre of contestation due to the presence of tourists and other existing stakeholders. …

Religious Visitors’ Spiritual Values And Their Relative Importance: Evidence From Chinese Buddhist Tourism Contexts, Zhiqing Wang, Keji Huang, Jiankang Zhang, Yunyun Fan, Ge Zhang

International Journal of Religious Tourism and Pilgrimage

Spiritual values are affected by diverse factors with different roles and influence daily life in various ways. Using Mount Jiuhua and Mount Putuo, two mountains in Mainland China with great importance in Buddhism, as examples, this study explores the specific dimensions of religious visitors’ spiritual values. Through a survey study, five factors of these spiritual values were extracted and their relative importance was measured. The identified factors were transcendence, general connectedness, inner balance, positive life direction and special religious feelings. According to factor importance analysis, these spiritual values can be categorised into three levels: fundamental, reflective and surpassing. This study …

Hajj Pilgrimage And Spatial Behaviour In Sacred Space, Zuhriddin Juraev, Young-Jin Ahn, Ji-Yeong Gu

International Journal of Religious Tourism and Pilgrimage

This study examines the behavioural and spatial dynamics of the Hajj pilgrimage through the conceptual lens of behavioural geography, focusing on how sacred space, ritual choreography, and communal experiences shape religious engagement. Centred on the Kaaba and surrounding pilgrimage sites, this study explores how ritual practices such as Tawaf, Sa’i, and standing at Arafat construct immersive and affective experiences for pilgrims. Drawing on an interpretive analysis of visual and textual sources, the study argues that sacred space operates not only as a physical setting but also as a symbolic framework that mediates spiritual transformation and social cohesion. It also highlights …

Exploring Challenges For Relationship Marketing Based On Vertical Partnerships Among Smes For Developing Spiritual Tourism: A Case Of Kartarpu, Farooq Haq, Mohit Vij, Naveed Yasin, Amitabh Upadhya

International Journal of Religious Tourism and Pilgrimage

Spiritual tourism has evolved as a growing segment of special-interest tourism, attracting increasing attention from both public and private sectors. While government agencies are primarily responsible for infrastructure development at spiritual sites, the private sector plays a crucial role is delivering products and services that enhance the visitor experience. Although collaboration between these stakeholders is vital, the role of relationship marketing, particularly through vertical partnerships, remains underexplored in the context of spiritual tourism. This study addresses this gap by examining vertical partnerships as a relationship marketing strategy at Kartarpur, a prominent Sikh pilgrimage site. Employing a case-study approach, the research …

Shrine Tourism: Fiction And Fact Through An Islamic Lens, Md. Soleman Mollik, Muslima Akter, Mohammad Mominul Islam

International Journal of Religious Tourism and Pilgrimage

Shrine tourism is highly prevalent in developing countries. Despite this, the volume of research in this field is quite limited. This study makes a novel contribution to shrine tourism from an Islamic lens. It aims to explore the fiction (the beliefs of the pilgrims) held by shrine devotees and the facts (the religious doctrine of Islam) based on Islamic principles, including the noble Quran and the Sunnah (Prophetic tradition), to showcase the facts against the fiction.  The study conducted in-depth interviews with 30 devotees from Bangladesh’s most renowned shrines or mazars between January and November 2023. Later, the data were …

The Role Of Women In A Da’Wah: Mitigating The Bio-Psycho-Socio Problems Of Elderly Pilgrims Who Cancel Hajj, Hasyim Hasanah, Lukmanul Hakim

International Journal of Religious Tourism and Pilgrimage

The Hajj pilgrimage is the most sacred da’wah ritual and has resilience against global crises and the impact of COVID-19. The cancellation of the 2020-2021 Hajj pilgrimage has implications for the length of the waiting list and the bio-psycho-social conditions of elderly Hajj pilgrims. This study aims to identify the role of female Hajj pilgrims who failed to depart in overcoming bio-psycho-social problems. This study is a field study with a socio-psychological da’wah approach. Data were collected through a Google Form questionnaire, in-depth interviews, and documentation studies of 203 elderly Hajj pilgrims who failed to depart from the Semarang area. …

The Reasons And Motivations For Unsafe Pilgrimage During Covid-19: Analysis Of Shiite Experiences Of Pilgrimage In The Last Days Of Safar In Iran, Hamdollah Sojasi Qeidari, Fahimeh Jafari

International Journal of Religious Tourism and Pilgrimage

Unsafe pilgrimage is defined a religious journey that may have life risks. From the outbreak of COVID-19, for instance, many people were infected and died, but despite the severe conditions all over the world including Iran, one of the most famous and biggest pilgrimage events was held in Mashhad, Iran. This study tries to explore the causes and motivations of unsafe pilgrimage over the period when COVID-19 was a threat. To do the research, ethnographic method for collecting the data and Colaizzi’s interpretive phenomenological method for analysing the experience of 38 pilgrims doing foot-pilgrimage were used. The results show that …

Ai-Supported Analysis Of Jury Deliberation Impact Factors, Jennifer Siciliani Phd

Generative AI Teaching Activities

Students conduct a controlled, two-run generative AI jury simulation to examine how a single socio-legal variable affects simulated jury deliberation. They compare and manually code the AI-generated outcomes against peer-reviewed human jury research to evaluate the model’s accuracy, limitations, and potential biases.

The Influence Of Entrepreneurial Marketing On Sustainable Competitive Advantage In Tanzanian Smes: A Lower-Order Dimensional Analysis, Omari Khalifa Mbura

Business Management Review

Although entrepreneurial marketing is increasingly recognised as multidimensional, limited understanding remains of whether its individual behaviours exhibit equivalent relationships with competitive advantage, particularly when behaviours associated with the same broad dynamic-capability process are considered separately. This study examines the associations between five lower-order dimensions of entrepreneurial marketing (EM)—proactiveness, innovativeness, resource leveraging, customer intensity and value creation—and sustainable competitive advantage (SCA) among food-processing small and medium-sized enterprises (SMEs) in Dar es Salaam, Tanzania. Guided by Dynamic Capability Theory (DCT), cross-sectional survey data from 255 SMEs were analysed using partial least squares structural equation modelling (PLS-SEM) in the SEMinR package in R. …

From Kitchen To Canon: Women And Culinary Recognition Executive Summary, Eulanda A. Sanders, Andra Harris

ICHRIE Research Reports

Despite women comprising a majority of the U.S. restaurant workforce, they remain significantly underrepresented in culinary leadership and elite recognition. Using an exploratory, descriptive design that draws on secondary data from the ACS, NRA, U.S. Census Bureau, and the James Beard Foundation, this study maps gender disparities across the culinary career pipeline. Women represent approximately 54% of the restaurant workforce but only 24.8% of chefs and head cooks, with a substantial gender wage gap persisting across the occupation (NRA, 2026; U.S. Census Bureau, 2024). Of 402 James Beard Award winners analyzed, 71.6% were male and 28.1% female. Disparities intensify at …

How Philadelphia Markets Itself As A Fifa 2026 Host City: A Social Media Strategy Analysis, Taylor C. Mickley, Kelly G. Barr, Lali Odosashvili

ICHRIE Research Reports

With the 2026 FIFA World Cup around the corner, host cities are competing for global attention on social media. This study analyzed 543 Instagram posts from three host cities: Philadelphia and New York/New Jersey from the USA and Monterrey, Mexico. Posts were collected between August and December 2025 during the FIFA World Cup qualifying period for North and Central America and the Caribbean. Content was classified by category and format, and engagement was measured through reactions, comments, reposts, and shares. The findings challenge a common assumption: cities that posted the most did not generate the most engagement. Commercial content such …

The Use Of Job Design Optimization In The Hospitality Industry To Reduce Turnover, Emily Zirbes

ICHRIE Research Reports

Employee turnover remains one of the most persistent challenges in the hospitality industry, where high job demands, limited support, and chronic understaffing contribute to burnout and voluntary exits. This report examines how job design imbalances shaped the resignation of a long‑tenured front desk supervisor at a mid‑sized hotel. Using the Job Design Optimization Tool (JDOT), the analysis evaluates the alignment of job demands and resources across four dimensions: span of control, span of accountability, span of influence, and span of support. Findings reveal that disproportionate accountability expectations and insufficient support create a structurally unsustainable role. The report argues that turnover …

The Impact Of Social Expectations And Gender Norms On Women Leaders' Marital And Partner Relationships And Their Influence On Workplace Outcomes, Hedi Kovacs-Resnik

Economic and Business Review

Leadership sustainability among women remains insufficiently explained in leadership research, as dominant models prioritise workplace factors, neglecting the role of private-life demands. This research explored how social expectations and gender norms influence women's private lives and how the emotional impact spills over into their leadership style and performance, thereby influencing their career progression. Using a qualitative design and thematic analysis of 18 interviews with women in leadership roles, the research examined what it means to lead while also navigating family and relationships.
The findings revealed that the boundaries between women's private and professional lives are almost nonexistent. Professional success often …