Digital Commons Network^™

Emboldened In The Rap “Game”: How Severely Stigmatized Video Models Navigate Disrespect And Vulnerability To Workplace Mistreatment., Payal Sharma, Kristie M. Rogers, Blake E. Ashforth

Management Faculty Research and Publications

Moral stigma attached to an occupation can scar workers through discrediting, shaming, and denying respect. It can also open the door to interpersonal mistreatment, but little is known about how morally stigmatized workers navigate anticipated disrespect to potentially avoid harm. We explore this issue in a study of an occupation carrying severe moral stigma and where disrespect and workplace mistreatment are pervasive: models in hip-hop and rap music videos. Through analyses of 71 interviews with 48 video models and 19 industry informants, field observations, and archival data, we show how severe moral stigma and industry constraints promote generalized disrespect of …

I To I (Insights Into Islamic) Financial Literacy Among Secondary School Students, Nur Syamilah Md Noor, Nor Hanim Elias, Mardziyah Mohd Isa Mohd Isa, Muhammad Abrar Bahaman, Razinda Tasnim Abdul Rahim

International Conference on Business and Management Research (ICBMR)

Financial literacy is a crucial life skill that enables individuals to manage resources responsibly and make informed economic decisions. In the context of secondary school students, early exposure to financial education provides a foundation for future financial stability and resilience. This study, Insights into Islamic (I to I) Financial Literacy Among Secondary School Students in Perlis, explores the level of awareness, understanding, and practice of financial literacy from an Islamic perspective. The research emphasizes core Islamic financial principles such as the balance between needs and wants, the significance of saving and investing through permissible means, and the prohibition of riba …

The Dying Swan: How To Predict And Evaluate The Survival Rate And Longevity Of Small Dance Companies In The United States, Evemarie N. Bessenbach

Theses and Dissertations--Arts Administration

Smaller dance organizations are an integral component of the arts and culture sector in the United States, making valuable artistic, economic, and social contributions despite limited resources. They provide employment for professional artists, contribute to a region’s economic vitality, and increase accessibility to quality arts-related programming. However, there are numerous professional dance companies that have permanently closed these past ten years alone, such as Dance Theatre of Tennessee, Ballet Theatre of Indiana, and Missouri Ballet Theatre, to just name a few—all of which can be considered smaller dance organizations.

The purpose of this interdisciplinary, exploratory study is to address the …

Come Hell Or High Water: A Constructed Grounded Theory Of Disaster Preparedness In Nonprofit Arts Management, Leah D. Hamilton

Theses and Dissertations--Arts Administration

This dissertation study constructs a grounded theory of disaster preparedness in nonprofit arts management, a research area that is underrepresented in broader disaster science research, and underrecognized by US government emergency management policy. Using the Constructivist Grounded Theory methodology, this qualitative study involves a systematic document review of more than 20 years of US practices and standards related to arts preparedness in combination with a two-year inquiry using a purposive sample of nonprofit arts managers who have recently been affected, directly or indirectly, by disasters in the state of Kentucky. The findings and the subsequent Theory of Performative Preparedness provide …

Industry 4.0 Digital Transformation And Opportunities For Supply Chain Resilience: A Comprehensive Review And A Strategic Roadmap, Morteza Ghobakhloo, Mohammad Iranmanesh, Behzad Foroughi, Ming Lang Tseng, Davoud Nikbin, Ahmad A.A. Khanfar

Research outputs 2022 to 2026

Despite interest in opportunities that Industry 4.0 offers for Supply Chain Resilience (SCR), little is known about the underlying mechanisms for such contributions. The study develops a roadmap that explains how supply chains can capitalize on Industry 4.0 SCR functions. The study conducted a content-centric literature review and identified 16 functions through which Industry 4.0 enhances SCR. Results reveal that the Industry 4.0 SCR functions identified are highly interrelated, and supply chain members should align their digitalization strategies with the sequence in which Industry 4.0 delivers these functions. Industry 4.0 contribution to SCR first involves delivering data-centric functions such as …

Ai Agents And Agentic Systems: A Multi-Expert Analysis, Laurie Hughes, Yogesh K. Dwivedi, Tegwen Malik, Mazen Shawosh, Mousa Ahmed Albashrawi, Il Jeon, Vincent Dutot, Mandanna Appanderanda, Tom Crick, Rahul De’, Mark Fenwick, Senali Madugoda Gunaratnege, Paulius Jurcys, Arpan Kumar Kar, Nir Kshetri, Keyao Li, Sashah Mutasa, Spyridon Samothrakis, Michael Wade, Paul Walton

Research outputs 2022 to 2026

The emergence of AI agents and agentic systems represents a significant milestone in artificial intelligence, enabling autonomous systems to operate, learn, and collaborate in complex environments with minimal human intervention. This paper, drawing on multi-expert perspectives, examines the potential of AI agents and agentic systems to reshape industries by decentralizing decision-making, redefining organizational structures, and enhancing cross-functional collaboration. Specific applications include healthcare systems capable of creating adaptive treatment plans, supply chain agents that predict and address disruptions in real-time, and business process automation that reallocates tasks from humans to AI, improving efficiency and innovation. However, the integration of these systems …

Hot Management Trends, Vanessa Ratten, Marthin G. Nanere, Miguel Pina E Cunha, Yuka Fujimoto, Ali Intezari, Jerónimo García-Fernández, Subas Dhakal, Waleed Omri, Jose Ramon Saura, Andrei Lux, Aymen Sajjad, Ana Lisboa, Clare D’Souza

Research outputs 2022 to 2026

No abstract provided.

Unveiling The Charisma Of Artificial Intelligence: How Voice Assistants Captivate Users And Emotionally Influence User Experience, Bibaswan Basu, Sanjit K. Roy, Chrysostomos Apostolidis

Research outputs 2022 to 2026

Although studies have explored user experience (UX) with artificial intelligence (AI)-powered voice assistants (VAs), the cognitive, psychological, and emotional factors affecting user engagement and experience with VAs have yet to be investigated in depth. Drawing on cognitive absorption and broaden-and-build theories, this study investigates how VAs captivate users, enhance positive emotions, and influence the overall UX. To address these questions, we conduct three types of analyses—exploratory, confirmatory, and configurational—utilizing data from 125,600 user reviews on a popular VA platform (Google Assistant) from 2017 to 2024. First, we employ bidirectional encoder representations from the transformers (BERT)topic modeling to unearth relevant cognitive …

Live Streaming In Hospitality And Tourism: A Hybrid Systematic Review And Way Forward, Yuhong Shao, Songshan (Sam) Huang

Research outputs 2022 to 2026

Purpose: This study aims to provide a timely review of hospitality and tourism live streaming (HTLS) research, aiming to understand the intellectual foundation in the past and identify opportunities for future research. Design/methodology/approach: This study collected 56 papers from journals in the Social Science Citation Index database or the Australian Business Deans Council journal quality list and adopted a hybrid systematic literature review combining bibliometric analysis and the theory-context-characteristics-method framework-based approach. Additionally, a cross-tabulation analysis was conducted to compare the research on two specific forms of HTLS – tourism e-commerce live streaming (TEcLS) and travel live streaming. Findings: The study …

The Effect Of Climate Change On Different Types Of International Visitors In Western Australia, Ghialy Yap, Charbel Bassil

Research outputs 2022 to 2026

This paper examines the effects of climate change on tourist arrivals to Western Australia, which we classify according to the purpose of their visit (business, education, holiday, visitors of friends and relatives (VFR), and employment). We construct a temperature variability indicator that measures the deviation of extreme temperatures from the average temperature. Overall, the results reveal that temperature variabilities have long-term diminishing effects on tourist arrivals, specifically VFR, visitors for employment and education. Surprisingly, unusually low-temperature variability negatively affects tourist arrivals more than unusually high-temperature variability. This suggests that cooler temperatures than expected could lead to tourists’ dissatisfaction and reduce …

Work-Life Imbalance, Burning Out, Feeling Down, I Will Quit, But Quietly – The Case Of Hospitality Employees, Catherine Prentice, Sergio Dominique-Ferreira, Xuequn Wang, Jesse Tuominen, Márcia Duarte, Helena Rocha

Research outputs 2022 to 2026

Given the long and irregular working hours and low wages in the hospitality sector, employees often experience poor well-being and suffer from burnout. Instead of leaving their jobs, these employees engage in quiet quitting, which negatively impacts organizations. This study investigates the relationships between role conflicts, employee well-being, burnout, and quiet quitting among hospitality employees. The study was undertaken at hotels with different star ratings in Portugal. Data were collected from both frontline and backstage employees from different departments at the survey hotels, Structural equation modeling with Mplus was performed to analyze the data. The results indicate that role conflicts …

Innovation Through Conceptual Research: Tips For Stoking Curiosity, Jun Wen

Research outputs 2022 to 2026

Conceptual research represents a critical step in the theory-building process and contributes innovative ideas that inspire empirical studies. This feature article highlights the importance of such research in academia with examples drawn from the tourism literature. It also critically discusses issues related to publishing conceptual research in premier journals. By using a five-dimension framework of curiosity (i.e., deprivation sensitivity, joyous exploration, social curiosity, stress tolerance, and thrill seeking), scholars can assess researchers’ conceptual topics and readers’ responses when contemplating “what's new” to gauge a paper's publication potential. Several tips are offered to guide like-minded scholars in conducting sound conceptual research: …

Examining Love As A Central Ethic Of Leadership: A Kierkegaardian And Feminist Reading, Edward Wray-Bliss, Irene E. De Pater

Research outputs 2022 to 2026

This paper examines love as a concept for advancing our understanding of the ethics of leadership. We draw upon writings that consider love to be at the heart of modern subjects’ search for meaning and affective attachment to organisation – necessitating, we argue, an exploration of leadership too in these terms. Existing works on leaders’ supposed love for those they lead are considered. These serve as a springboard from which to undertake a philosophical examination of two dominant formulations of an ethics of love in Western culture: neighbour and agapeic love. Neither of these conceptualisations, we argue, suffice as an …

Value Co-Creation In Live Streaming Through Tourism Scenes: A Contextual Marketing Perspective, Jun Yu, Chaowu Xie, Songshan Huang

Research outputs 2022 to 2026

Purpose: This study aims to identify a value co-creation framework for live streaming through tourism scenes (LStTS). It also clarifies the value attributes of LStTS and makes an empirical test. Design/methodology/approach: The study used a mixed-method approach. In Study 1, a total of 12,216 pieces of viewers’ comments and ten web news reports were coded and analyzed employing a grounded theory approach. In Study 2, data were collected from 587 Douyin e-commerce users. Exploratory factor analysis and partial least squares structural equation modeling were used to test the value co-creation framework of LStTS. Findings: In Study 1, six value attributes …

Psychosocial Workplace Hazards And Industrial Relations: An Introduction, Alexis Vassiley, Tom Barratt, Kantha Dayaram, John Burgess

Research outputs 2022 to 2026

This article introduces the special issue, bringing together research on psychosocial workplace hazards (PSWH) which engages industrial relations (IR) perspectives. This is important as PSWH are increasingly studied and regulated, with new regulatory frameworks creating opportunity and necessity for IR perspectives to engage with PSWH. These hazards are intimately related to power relations between employers, workers and the broader society within which they interact, a topic of longstanding investigation within IR. To date, PSWH research has largely occurred in the work, health and safety (WHS) field, reflecting a broader historical separation between WHS and IR in scholarship and practice. While …

Assessing Environmental Performance Through Environmental Management Initiatives, Green Extrinsic And Intrinsic Motivation, And Resource Commitment In Malaysian Hotels, Ataul K. Patwary, S. Mostafa Rasoolimanesh, Roslizawati C. Aziz, Muhammad U. Ashraf, Md Mahmudul Alam, Shafique U. Rehman

Research outputs 2022 to 2026

The level of dedication that an organization has toward the preservation of the natural environment is reflected in its environmental performance. This study evaluates the role of green extrinsic and intrinsic motivation and resource commitment on Malaysian hotel employees’ environmental performance. It also examines the mediating roles of green extrinsic and intrinsic motivation and resource commitment in the relationship between green management initiatives and hotel environmental performance. Data was collected from the Four- and five-star hotel employees and tested the models and hypotheses of this study by employing partial least squares-structural equation modeling. Green extrinsic and intrinsic motivation significantly influence …

Antecedents Of Domestic Visitor’S Memorable Experiences And Gender Difference: A Heritage Tourism Context, Siamak Seyfi, S. M. Rasoolimanesh, Erose Sthapit, C. Michael Hall

Research outputs 2022 to 2026

This study explores the interplay between visitor engagement, authenticity, and destination image in shaping memorable tourism experiences (MTE) within the realm of domestic heritage tourism, as well as the potential moderating role of gender in these relationships. Data were collected in the historic city of Kashan, Iran through a self-administered questionnaire and a combination of Partial Least Squares Structural Equation Modeling (PLS-SEM) and multi-group analysis was employed to test the hypotheses. The results strongly support the influence of visitor engagement, authenticity, and destination image on various dimensions of MTE. Additionally, noteworthy gender differences emerged, revealing that authenticity has a more …

From Mindset To Practice: How Employees’ Attitudes Impact Tourism Businesses’ Sustainability Practices, S. Mostafa Rasoolimanesh, Shi Y. Chee, Neethiahnanthan A. Ragavan

Research outputs 2022 to 2026

Recognizing that attitudes can drive positive behavioral intentions, the study examines the effects of tourism business employees’ attitudes toward sustainable tourism on their involvement in economic, socio-cultural, environmental, political, and technological sustainability practices. The results of the 389 questionnaires completed by the employees revealed that employees’ attitudes toward sustainable tourism significantly affect the involvement of tourism businesses in sustainable practices. Importantly, these insights suggest that tourism businesses should prioritize cultivating a pro-sustainable mind-set among employees, enhancing training that links sustainability and business viability, and continuously aligning their sustainability strategies with changing societal standards. This study contributes to the literature on …

Accessible Tourism: Tourists With Physical Disability - Segmentation Based On Perceived Travel Barriers, Changjiang Tao, Songshan Huang, Jin Wang, Guanghui Qiao

Research outputs 2022 to 2026

Purpose: This study aims to explore the heterogeneity of the tourist market for people with a physical disability (PwPD) based on travel barriers, to serve them better, from a tourism marketing perspective. Design/methodology/approach: A market segmentation analysis was conducted on a sample of 480 PwPD in Sichuan Province, China, based on their perceived travel barriers. Data were obtained through three on-site and four online surveys. A four-step factor-item mixed segmentation, including factor analysis, cluster analysis, discriminant analysis and chi-square tests, was applied to examine the differences among PwPD tourist market segments in terms of various demographic characteristics, disability conditions (e.g. …

Boardroom Dissent: An Integrative Review And Future Research Agenda, Aira Eirola, Pieter Jan Bezemer, Stephan Reinhold

Research outputs 2022 to 2026

Research Question/Issue: Scholars and practitioners view boardroom dissent as central to the functioning of boards of directors. However, there is a lack of consensus on what dissent is, who is involved, when and where it happens, and whether it is a behavioral or cognitive phenomenon. This conceptual unclarity and related fragmentation of empirical results call for an integrative literature review to build a coherent agenda for future research. Research Findings/Results: A content-analysis of 73 articles published between 1997 and 2023 reveals three distinct research clusters that explore the empirical phenomenon: (1) dissent as expressed through voting, (2) dissent as diverging …

Covid-19'S Impact On Grocery Expenditure Amid The Rise Of Social Media's Unattainable Wellness Culture Within Beverage Products, Ava Hinz

Scripps Senior Theses

This paper explores post-pandemic consumption through two different lens: economics and media studies. First, I will focus on COVID-19’s impact on the expenditure of grocery goods. Then I will explore how today’s wellness culture is made unattainable through social media by examining an organic grocery store and two beverage products. By examining these two areas of consumption, it provides critical information on an individual’s consumption during the unique shocks of the pandemic and the cultural context behind those actions.

Individualized Deals For Overqualified Employees: An Investigation Of Supervisor Perceptions Of Employee Overqualification, Farid Jahantab, Berrin Erdogan, Prajya R. Vidyarthi, Smriti Anand

Business Faculty Publications and Presentations

In this study, we extend overqualification research by examining the indirect relationship between supervisor perceptions of employee overqualification and performance outcomes via task i-deals. We predict that employees are more likely to be granted task i-deals to the degree to which they are perceived as overqualified by their supervisors, which in turn indirectly and positively affects their task performance and citizenship behaviors. Further, we expect the relationship between supervisor-rated overqualification and task i-deals to be stronger when supervisor perceived peer overqualification and workgroup team orientation are lower. Analyses of multi-wave multi-source data from 682 employees nested in 115 workgroups in …

Globalization In Fashion: Organizational Strategies For Cultural Adaptation While Maintaining Core Identity, Karina Klein

Scripps Senior Theses

This thesis examines how fashion brands can effectively maintain their brand identity while expanding into international markets with diverse cultural landscapes. Addressing the fundamental tension between standardization and localization in global fashion marketing, this research investigates when brands should maintain consistent approaches versus adapting to local cultural contexts. Through a comprehensive literature review of global branding theory, historical patterns of fashion globalization, and cultural dimensions affecting fashion consumption, the study establishes foundational principles for strategic international expansion. The research presents Burberry's successful entry into the Chinese market as a case study, analyzing how the luxury brand effectively balanced standardization of …

The Effect Of Robot Anthropomorphism On Employee Recovery Of Robot Service Failures: The Mediation Of Employee Empathy, Jiangchi Zhang, Chaowu Xie, Songshan Huang

Research outputs 2022 to 2026

Purpose: This study aims to investigate employee responses to robot service failures. It examines how employees recover from such failures at varying levels of robot anthropomorphism, considering the mediating role of employee empathy and the moderating role of service failure type. Design/methodology/approach: Three scenario-based experiments were designed and implemented. The statistical analysis techniques adopted were independent samples t-test, multivariate analysis of variance and regression. Findings: Findings reveal: a curvilinear relationship exists between employee proactive/reactive recovery and robot anthropomorphism; employee empathy mediates this relationship; and physical affordance failures prompt low proactive and high reactive recovery for low-anthropomorphism robots, while cognitive affordance …

Governance And Innovation In Plastic Waste Management: The Case Of Japan, Minoo Tehrani, Yu Cui

Business Faculty Publications

This study investigates plastic waste management, focusing on Japan. The volume of plastic waste in Japan is more than eight million tons, and less than a quarter of the plastic waste is subjected to recycling. Considering that Japan is an archipelago consisting of a combination of four large islands and numerous smaller ones, plastic waste that enters the ocean poses significant threats to marine life, birds, other living beings, and beach pollution. This research explores the underlying factors that have made Japan one of the highest users of plastic. In addition, this study evaluates different strategies that are utilized in …

Confronting Indecision, Lane Allison Murray

ENGS 15.11: Design and Education

This course aims to increase students' understanding of indecision and how to confront it. The class provides insight into how the fear of the unknown holds people back from making decisions and about understanding one's values as a means to combat indecision. Students and teachers alike explore instances of indecision and evaluate their own impulses & thought processes by reflecting on the deeper reasons for their choices. Students will increase their comfort level of asking themselves and their peers questions about the values that guide them and, in doing so, strengthen their relationships with themselves and others.

Exploring Coworker Perceptions Of And Reactions To Quiet Quitting, Andrew A. Bennett, Rhett T. Epler, Veronica L. Thomas, Daroon Jalil

Management Faculty Publications

Quiet quitting is a relatively new phenomenon that has quickly caught the attention of both practitioners and academics. With the world of work becoming increasingly interconnected, we contribute to the discourse by approaching quiet quitting from the novel perspective of understanding how others in the workplace perceive those who engage in quiet quitting. To do so, we first provide a formalized definition of quiet quitting and differentiate coworkers' perceptions of quiet quitting from similar psychological constructs (Studies 1–3). We then examine employee responses to coworkers engaging in quiet quitting with a qualitative study (Study 4) and vignette design (Study 5), …

The Csr Authenticity Crossroads: A Comparative Analysis Of Greenwashing In The Cosmetics And Food Sectors, Magdalena Klimczuk-Kochańska

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

Purpose: The article aims to investigate the relationship between Corporate Social Responsibility (CSR) strategies, manifestations of greenwashing, and their underlying motivations in selected companies from the cosmetics and food sectors.

Methodology: The study employs a qualitative, comparative case study methodology. Six companies (L’Oréal, Natura & Co., Bielenda, Nestlé, Maspex, and Tony’s Chocolonely) were analysed based on publicly available secondary data, including corporate reports, NGO analyses, and media coverage.

Findings: The study identifies and defines two distinct sectoral logics: companies in the cosmetics sector follow a ‘brand-centric logic’, where greenwashing manifests as product-level marketing claims. In contrast, firms …

Ict Technologies: Origins, Development, And Applications In Selected Examples From The Economy And Society, Tomasz Parys

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

Purpose: The primary purpose of this paper is to present information and communication technologies, collectively referred to as ICT, as a determinant of the development and functioning of the modern world through the prism of tools, models, concepts and platforms that enable their application. This is accomplished in the article by presenting selected technologies along with illustrating the scope and possibilities of their use.

Methodology: The scope of the research included ICT technologies, their development and evolution, as well as their application in various fields. Extensive source material was collected, with a primary focus on academic publications, including …

Remote Education And Well-Being In Academia During (Post) Pandemic Times: Insights From Business Schools In V4 Countries, Agnieszka Brzozowska, Jana Kajanová, Michał Ludek, Kamila Matysová, Magdaléna Musilová, Norbert Sipos, Brigitta Szabó-Bálint, Aleksandra Wąsowska, Timea Venczel-Szakó, Jitka Volfová

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

Purpose: The study aims to explore the dynamics shaping online education processes in the Visegrad countries (Poland, Czech Republic, Slovakia, and Hungary) during the transition to remote learning.

Design/methodology/approach: A qualitative study was conducted among 40 university students and 40 academic teachers from the four countries. The data analysis focused on identifying recurring patterns and challenges in online teaching and learning experiences.

Findings: The research revealed two negative cycles influencing online education. The first, called the cycle of declining engagement, shows how decreasing student engagement led to lower lecturer involvement, which in turn further reduced students’ motivation. The …