Digital Commons Network^™

Effects Of Applicants' Use Of Generative Ai In Personnel Selection: Towards A More Nuanced View?, Filip Lievens, Patrick D. Dunlop

Research Collection Lee Kong Chian School Of Business

Generative AI (GenAI) has made rapid inroads in assessment, as a growing number of applicants rely on it as a coach in unproctored assessments of various selection procedures. This had led to assertions that applicants' GenAI use undermines key assumptions of the predictive model underlying selection and is thus disruptive for organizations' current unproctored assessments, thereby invoking various strategies of organizations to deter and detect its use. In this provocation article, we present a more nuanced view. To this end, we start by reviewing the recent research related to the effects of applicants' use of GenAI in assessment and discuss …

Does Felt Obligation Or Gratitude Better Explain The Relationship Between Perceived Organizational Support And Outcomes?, Robert Eisenberger, Xueqi Wen, Dianhan Zheng, Jia Yu, Zihan Liu, Jing Zhang, Lei Wang, Tae-Yeol Kim, Sara Krivacek, Thomas J. Zagenczyk, Min-Kyu Joo, Salar Mesdaghinia, Deog-Ro Lee, Tae-Hyun Kim

Research Collection Lee Kong Chian School Of Business

The employee-organization relationship (EOR) is a key component of organizational behavior. Researchers have consistently shown that employees who perceive that they are supported by their organizations (favorable EORs) tend to have positive attitudes and behave in a manner that helps the organization to reach its goals. For many years, the reciprocity norm (e.g. felt obligation) has been a widely accepted explanation for the EOR. Yet, despite calls to explore additional pathways, little work has examined other mediating mechanisms between favorable EORs and outcomes. We draw on the affect theory of social exchange to argue for the mediating effects of gratitude, …

Technology-Enhanced Personalized Learning: Lessons From Online Teaching At Three South-East Asian Universities, Kiran Kaur, Rohaida Mohd Saat, Lieven Demeester, Magdeleine Lew, Wei Leng Neo, Nopphol Pausawasdi, Thasaneeya Ratanaroutai Nopparatjamjomras

Research Collection Lee Kong Chian School Of Business

Online teaching during the COVID-19 pandemic compelled many instructors to seek efficient and effective ways to stay connected with their students and improve the learning experience by using a wide range of available technologies. This multiple-case study, in three South-East Asian universities, investigated whether the use of technology in university teaching and learning during that period influenced personalized learning, and if so, how. The study also explored the kinds of institutional support for teachers and learners that led to increased technology-enhanced personalized learning (TEPL). Using a qualitative approach, the study analyzed 23 individual interviews and 3 document analyses (circulars, announcements, …

When Leaders Self-Sacrifice In Times Of Crisis: The Roles Of Employee Emotional Suppression And Leader Coping Strategies, Xingyu Wang, Xueqi Wen, Zihan Liu, Yixing Lisa Gao, Juan M. Madera

Research Collection Lee Kong Chian School Of Business

While literature articulates the relevance of self-sacrificial leadership to crisis situations, little attention has been paid to employees’ attitudinal and behavioral responses to self-sacrificial leadership. This is a particularly salient gap in the scholarship, given the decisions leaders must make to address challenges in the hospitality industry (e.g., the COVID-19 pandemic). Drawing on conservation of resources theory, this pair of field and experimental studies examines how individual differences in employee emotional suppression and leader coping strategy moderate the impacts of self-sacrificial leadership on employee perceptions of leader effectiveness. By sampling U.S. hospitality employees, the studies reveal that leaders who display …

From The Accounting Graduate’S And The Employer’S Perspectives: Exploring The Key Roles In Making Skill Acquisition And Transfer Happen, Gary Pan, Poh Sun Seow, Clarence Goh, Duan Ning, Magdeleine Lew

Research Collection School Of Accountancy

While extant research has discussed how a teacher’s role may have to change when facilitating accounting students’ learning in today’s fast-moving accounting landscape, nevertheless, little is known about the roles played by the accounting graduate and the employer in a similar process. To plug this knowledge gap in the accounting education literature, this study aims to address the following research question: What are the key roles played by the accounting graduate and the employer in the process of skill acquisition and transfer from the university to the workplace? By applying Fitts and Posner’s (1967) three stages of learning and adopting …

Cultivating Consumption Of Biobased Product, Nima Nejadrezaei

Doctoral

Consumers play a critical role in transitioning towards bioeconomy. However, their positive attitudes and interest in biobased products often do not lead to actual usage because of the complexity of the decision-making process. Despite the bioeconomy’s importance, research on consumer behaviour regarding biobased products remains limited. This study bridged gaps by examining consumer perspectives on biobased products. It sought to identify factors influencing consumer perspectives and develop an integrative model where acceptance preceded actual use. Focusing on consumers from the Republic of Ireland, a test market with strong government commitment to the bioeconomy, private sector and research centre investments and …

Fast Or Slow? A Meta-Analysis On The Performance Implications Of Decision, Implementation, And Response Speed, Kalin Kolev, Bernadine J. Dykes, Saehee Kang, Margaret Hughes-Morgan, Walter J. Ferrier

Management Faculty Research and Publications

Speed across various organizational processes, such as decision-making, executing operational activities, and responding to competitive challenges, represents an essential component of firms’ ability to achieve a competitive advantage. However, a theoretical and empirical consensus has yet to form whether decision speed (DS), implementation speed (IS), and response speed (RS) are beneficial or detrimental to firm performance. To help reconcile these inconclusive findings, we meta-analyze 127 studies (representing 239 effect sizes) and report overall direct effects for DS (0.21), IS (0.22), and RS (0.10) on firm performance. In addition, we examine contingencies which reveal that the performance consequences of DS, IS, …

Unveiling The Nature Of Peer Development Groups: A Systematic Review, Conceptual Framework, And Research Pathways, Roman Terekhin, S. R. Aurora

Management Faculty Publications

This research provides a systematic review of the literature on peer development groups (PDGs), a promising yet underexplored tool for individual and leadership development. Despite the growing interest in PDGs from both scholars and practitioners, the field remains fragmented, with inconsistent terminologies and limited theoretical grounding. This review seeks to clarify the core components, boundary conditions, inputs, processes, and outcomes of effective PDGs in professional settings, addressing the confusion and gaps in existing research. By adopting an adjudication approach, we provide a comprehensive synthesis of the evidence regarding the defining characteristics of PDGs and their impacts on individual development. We …

The Future For Sport Officiating Research: An Expert Statement, T. Webb, D. J. Hancock, M. Weston, S. Warner, W. F. Helsen, C. Macmahon, N. Brick, R. D. Samuel, Jacob K. Tingle

School of Business Faculty Research

Research, coverage, and understanding in sport officiating related scholarly activity have increased markedly in the last decade. Sport officials (referees, judges, umpires) have been historically underrepresented in the sport management, psychology, and physiology literature, but this collection of experts provides avenues for collaboration and exploration that can contribute to understanding systems, individuals, and initiate real-world changes for sporting organisations, policy makers, and officials themselves. Focused and organised around the key research areas and priorities of physiology, decision making, psychology, mental health, management, and training and development, this statement offers detail on the development of the research and associated literature and …

Curriculum Preferences And Engagement Of Online Entrepreneurship Students: The Influence Of Age And Gender, S. Andrew Starbird, Jill M. Martin, Trish A. Kalbas-Schmidt

Information Systems and Analytics

It is important for instructors and institutions to create learning experiences that are engaging, effective, and meaningful for students. To achieve these goals, instructors must understand the preferences and interests of their students, build engaging lessons based on those interests, and mitigate content that might make students feel excluded. In-person learning allows instructors to gather information about interests and engagement through direct interaction with students. Gathering information about student interests and engagement is more difficult for asynchronous, self-paced, online training programs. In this paper, we assess the interests, engagement, and disengagement of learners accessing online content focused on entrepreneurship. We …

Comparison Between The Partial Least Squares Method And Principal Components Using Genetic Algorithm With An Application, Hayder Osman Hussein, Rabab Abdul Rida Al-Bakri

Journal of Economics and Administrative Sciences

The problem of multicollinearity among independent variables in a regression model was addressed in this study using Partial Least Squares (PLS) and Principal Component Analysis (PCA). The influence exerted by multicollinearity can deteriorate the results of regression modeling; that is, it makes the traditional technique OLS less reliable. The research is centered on applying advanced algorithms for Partial Least Squares (SIMPL and O-PLS) as well as for PCA (NIPALS and SVD) on real-life data scenarios, as well as integrating genetic algorithm (GAs) with these algorithms to optimize predictive performance. The relative efficiency of these methods is evaluated primarily through the …

Strategic Leadership And Their Impact On The Quality Of Work Life: An Analytical Study In The Directorate Of Intelligence And Counter-Terrorism, Omar Abdul Rasool Abdul Karim, Tala Asim Faiq

Journal of Economics and Administrative Sciences

The present study investigates the linkage between strategic leadership practices and quality of work life (QWL) within the Intelligence and Counter-Terrorism Directorate. Data was drawn from 115 freshly acquired respondents from senior and middle management by means of a multi-item questionnaire. The analysis that follows - SPSS, AMOS and SMART PLS V.4 - shows that the Directorate's clear defining of strategic direction and decisive decision making largely affects QWL. The study deduces critical issues pertaining to strategic leadership towards the improvement of work conditions and job security and human capital development where all will lead to better performance by the …

Fostering Value Cocreation Using An Agency-Style Client Project In Marketing Education, Chiharu Ishida, Peter Kaufman, Mark Gibson, Gary Hunter

Faculty Publications – Marketing

Experiential learning is key to any discipline, and in marketing it is of particular interest to foster mastery and a sense of professionalism through a client project in the classroom. In the marketing education literature, the value of client projects is well documented. Building on the value cocreation (VCC) stream of research and project-based learning, we propose that a multicourse, full-service “agency-style” structure allows classes to realize VCC beyond the traditional client-based project. We define agency-style projects as those in which teams from different courses are assigned unique, interrelated tasks and ultimately offer a comprehensive recommendation for the client’s multidimensional …

Exploring The Dynamics Of Volitional Personality Change: A Psychoeducational Intervention Study With Young Adults Transitioning To The Workforce, Erica Baranski, Ramona L. Martinez, Zihan Liu, Kevin Hoff

Research Collection Lee Kong Chian School Of Business

College graduates transitioning to the workforce completed a 13-week, light, psychoeducation intervention designed to increase volitional personality change motivation via weekly email newsletters. Contrary to expectations, the intervention did not significantly enhance overall change motivation or consistently inspire desired trait change goals following the study period or after 6 or 10 months. However, participants in the intervention group did report increased desire to change emotional stability at specific points during the study. These findings underscore the limitations of this particular psychoeducational intervention approach and help to fill in the boundary conditions of when and how personality change is possible. Additionally, …

Coevolution Of Soes And The Chinese Economy: The Roles Of Soe Heterogeneity From The Institutional, Strategic, And Organizational Perspectives, Kenneth G. Huang, Runtian Jing, Jun Xia, Man Zhang, Weiguo Zhong, David Zhu

Research Collection Lee Kong Chian School Of Business

State-owned enterprises (SOEs) in China play a critical role in national economic development and the country's positioning on the global stage. Chinese SOEs have undergone substantial transformations from traditional government-run entities to a variety of corporate forms exhibiting different levels of state involvement. Despite their substantial influence, the internal diversity of SOEs – from wholly state-owned to mixed-ownership – has not been thoroughly examined. This paper provides an overview of SOEs' critical roles in the Chinese economy, the relationship between SOEs and privately owned enterprises (POEs), and the challenges of SOEs in different stages of Chinese economic development. It then …

The Future For Sport Officiating Research: An Expert Statement, Tom Webb, David J. Hancock, Matthew Weston, Stacy M. Warner, Werner F. Helsen, Clare Macmahon, Noel Brick, Roy D. Samuel, Jacob K. Tingle

School of Business Faculty Research

Research, coverage, and understanding in sport officiating related scholarly activity have increased markedly in the last decade. Sport officials (referees, judges, umpires) have been historically underrepresented in the sport management, psychology, and physiology literature, but this collection of experts provides avenues for collaboration and exploration that can contribute to understanding systems, individuals, and initiate real-world changes for sporting organisations, policy makers, and officials themselves. Focused and organised around the key research areas and priorities of physiology, decision making, psychology, mental health, management, and training and development, this statement offers detail on the development of the research and associated literature and …

A Head-To-Head Comparison Of Situational Judgment Tests And Assessment Centers For Measuring And Predicting The Same Performance Dimensions, Iman Shakeri, Filip Lievens

Research Collection Lee Kong Chian School Of Business

To date, a limited set of studies have compared the criterion-related validity of low-fidelity (SJT) versus high-fidelity (AC) simulations for predicting job performance. Unfortunately, these studies validated these simulations through the overall assessment rating (OAR) instead of on the basis of specific dimensions. Given SJTs and ACs were compared that measured different dimensions, our understanding of the relative and comparative validity of these assessment approaches in measuring the same set of dimensions is still limited. Therefore, this study aims to conduct a head-to-head comparison of the criterion-related validity of the AC and the SJT (and their incremental validity) while keeping …

Beauty Comes With A Price: But How Much Is It Worth It, Fabliha Afia

Dissertations, Theses, and Capstone Projects

The global skincare market, valued at 104.24 billion dollars in the year 2022, is very heterogeneous, ranging from prestige brands to more drugstore types. Even when the same key ingredients are present, the latter often sells for much higher due to branding and packaging and the aura of prestige created. This capstone project entitled "Beauty comes with a price: but how much is it worth?" investigates if such higher costs are justified due to superior quality or are driven by non-functional factors. It systematically compared the high-end versus drugstore skincare products in categories like sunscreens, serums, and exfoliants with respect …

The Elephant (And Donkey) In The Room: The Effects Of Political Ideology On Diversity Training Effectiveness, Luke P. Kayga

Dissertations, Theses, and Capstone Projects

In recent years, the prevalence of Diversity, Equity, and Inclusion (DEI) trainings in organizations has grown significantly (Wang et al., 2024). DEI trainings are typically designed with the purpose of educating organizational members on DEI-related content and promoting feelings of inclusion in the workplace (Devine & Ash, 2022). Much like many other types of organizational training efforts, the effectiveness of DEI trainings is contingent on a variety of input factors. One such factor that has been extensively covered in the broader training literature but relatively understudied in DEI training research is trainee characteristics. Since DEI trainings are values-based, ethically prescriptive …

Synchronizing Work And Teaching Practices With The Spatial Dna Of Distributed Work And Learning, Manju Aishwarya Adikesavan

Dissertations, Theses, and Capstone Projects

Phygitality, the seamless and synergistic integration of physical and digital realms, is an indispensable and irrevocable part of contemporary office-based work. Phygitality facilitates spatially and temporally distributed or multi-local working where employees work from diverse locations such as their home, office, and third places at any time of day or night. It also makes nonterritorial working at temporary workspaces accessed on a session-by-session basis possible.

This dissertation examines how phygital, multi-local, and nonterritorial working reshape individual and group work behaviors, organizational spatial practices, work-centric settings, non-work-centric settings, neighborhoods, cities, and regions. The Spatial DNA of Distributed Work encapsulates a conceptual …

Leadership Practices For High-Performing Teams: Insights From Senior Military General Officers And Flag Officers, Kimberly Mitchell

Dissertations

Purpose: The purpose of this mixed methods study was to identify and describe how senior military general officers and flag officers (GOFOs) used the three competencies of high-performance teams (HPTs; clarity, connection, and communication) to achieve objectives in their organizations. The second purpose of this study was to determine the degree of importance that senior military GOFOs perceived the three high-performance team effect (HPTE) core competencies impacted their leadership for creating HPTs.

Methodology: This mixed methods study identified and described nine senior military officers’ perceptions of strategies to lead HPTs while focusing on the three core competencies: clarity, connection, and …

The History And Manifestations Of The Metaverse In Contemporary Literature, Marlon Semuel Contantin Kansil, Wanting Sun

Journal of Strategic and Global Studies

The metaverse, an interactive and immersive virtual world, has emerged as a critical theme in contemporary literature, significantly impacting narratives and character development. This paper explores the history and literary manifestations of the metaverse, investigating its influence on identity, space, and social interactions. We find that the metaverse supports flexible and individualistic identities, reshaping how characters and readers understand themselves. The digital space of the metaverse provides a dynamic setting for moral and emotional conflicts, enriching the literary aesthetics of space. Furthermore, literature plays a crucial role in both shaping and reflecting the concept of the metaverse, employing symbolism and …

Leadership Coaching And The “Mad Major”, Ray Forbes

All Faculty and Staff Scholarship

Interested in gaining some valuable lessons for leaders and leadership coaches to add to your repertoire? Want to further express your curiosity and explore the opportunity to learn more about leadership and leadership coaching from a very unusual, non-academic and very iconoclastic source? If so, this article may be for you. This commentary is essentially the abbreviated story of a single-minded, highly dedicated leader’s lifelong quest to bring needed change to a very large narrow-minded bureaucratic organization. It will briefly explore the strategy-infused approach of one of the most controversial and little known figures in modern military history. This individual …

Expectations Versus Reality In New Cairo's Gated Communities: An Interdisciplinary Analysis Of Socio-Spatial Features, Ala'a Marwan

Theses and Dissertations

This research aims to introduce a new framework to identify the disparities between gated community residents’ experiences and real estate developers' visions towards the development. As New Cairo experiences significant growth, many residents are increasingly relocating to gated communities. It has become crucial to assess users’ expectations before moving and their lived experience post-moving to allocate the gaps between their expectations and reality, otherwise, the GC developments will grow apart from users’ updated preferences. The research focuses on the socio-spatial qualities such as accessibility to services and facilities, community interaction, and vast green areas between buildings for privacy, all of …

Synergizing Tqm, Jit, And Green Supply Chain Practices: Strategic Insights For Enhanced Environmental Performance, Aamir Rashid, Rizwana Rasheed, Noor Aina Amirah

Publications and Research

Background: This study examined the role of total quality management, just-in-time, and green supply chain management practices to improve environmental performance. Methods: Data from 207 manufacturing industry respondents from a developing economy were tested through a quantitative method using PLS-SEM with the help of SmartPLS to validate the measurement model. Results: The results show that just-in-time significantly impacts total quality management and green supply chain management practices. Similarly, total quality management significantly affects environmental performance. However, just-in-time insignificantly affects the environment. Likewise, total quality management is insignificant and negatively affects green supply chain practices. Conclusion: This research provides practical insight …

Exploring School Teachers' Cyber Security Awareness, Experiences, And Practices In The Digital Age, R Ravichandran, Sonam Singh, P Sasikala

Journal of Cybersecurity Education, Research and Practice

This study investigates the awareness and practices of cyber security among school teachers, exploring their understanding of cyber threats, online behaviours, and response mechanisms to cyber incidents. A structured questionnaire was administered to gather data on demographic information, cyber security training, online practices, and experiences with cybercrime. The findings reveal varying levels of awareness among teachers, with many reporting limited knowledge of prevalent cyber threats such as phishing and identity theft. Despite the increasing reliance on digital tools for teaching, a significant number of respondents indicated a lack of formal training in cyber security. The study highlights the necessity for …

A Critical Challenge: Understanding And Addressing Insider Threats, Alan Saquella

Publications

In today’s hyper-connected world, insider threats have become one of the most pressing challenges for organizations. While external attacks like ransomware and hacking often dominate the headlines, insider threats posed by employees, contractors, or others with internal access are equally, if not more, dangerous. Whether arising from malice, negligence or coercion, insiders have unparalleled access to sensitive systems and data, making their actions potentially catastrophic. The critical insider security issues organizations face and the actionable strategies for mitigation are actions that organizations must take.

Augmenting Legal Expertise: The Role Of Ai In Enhancing Human Capabilities In Legal Services

Communications of the IIMA

This study explores the dynamics of digital transformation within the legal services

industry, focusing on the integration of artificial intelligence (AI) to augment

human capabilities. By examining the interplay between institutional norms and

technological innovations, this research aims to understand how AI disrupts

traditional legal practices while maintaining ethical standards and promoting

equitable access to justice. Employing a qualitative content analysis, this research

analyzes data from international news sources spanning April 2011 to March 2021.

The study examines the roles of key industry actors, identifies barriers to digital

adoption, and explores the implications of digitalization for competition within the

legal …

The Intricate Dance Between Stars And Words: A Review Of Customer Reviews In Tourism

Communications of the IIMA

Travel and tourism industries rely heavily on customer reviews from past travelers as an invaluable source for informing potential travelers’ decisions. Thanks to the internet, reviews are an invaluable source for both quantitative star ratings as well as qualitative text comments that evaluate travel experiences. In this paper we analyse this complex relationship between text comments and their associated star ratings; using existing literature we highlight their interplay to give an overall picture of customer satisfaction. Factors that influence ratings and comments include both intrinsic (service quality, staff behavior) and extrinsic aspects such as location or price. Sentiment analysis through …

Fresh Looks, Familiar Voices: Balancing Conformity And Differentiation In Young Adult Literature Market, Nami Kim, Jiyoon An

AMTP Proceedings 2025

This study examines optimal distinctiveness strategies in the Young Adult (YA) literature market, analyzing bestseller data across visual representation, author concentration, content diversification, and linguistic evolution. Results reveal increasing visual differentiation in book covers, growing reliance on established authors, gradual expansion of content diversity, and linguistic convergence in book descriptions. These findings demonstrate how publishers dynamically adjust various product aspects to achieve optimal distinctiveness, extending optimal distinctiveness theory to brand-level strategies in cultural industries.