Digital Commons Network^™

The Mediating Effect Of Nepotism On Subjective Well-Being And Employee Loyalty: A Case Study Of A Private Airline Company, Secil Ulufer Kansoy

Journal of Global Business Insights

This study examines the potential mediating effect of nepotism in the relationship between subjective well-being and employee loyalty among aviation employees of a private airline company in Türkiye. Drawing on data from 289 valid surveys completed by cabin crew members of a private airline company in Istanbul, Türkiye, the analysis focuses on how nepotism shapes the relationship between these key organizational constructs. The subjective well-being, employee loyalty, and nepotism scales were utilized to measure relevant constructs, and data analysis was conducted using SPSS 22 and the bootstrapping technique. The findings reveal that subjective well-being positively and significantly influences employee loyalty, …

A Bibliometric Analysis Of The Pygmalion Effect In Organization Studies, Perihan Senel Tekin, Fevziye Bekar, Duysal Askun Celik

Journal of Global Business Insights

This research aims to examine the literature on the Pygmalion effect, which is expressed as a self-fulfilling prophecy in the context of management organization from a bibliometric perspective. In this context, all relevant publications in the Web of Science database were scanned between 01-06.06.2024. In the first and second searches with the words Pygmalion, Pygmalion effect, Pygmalionism, management, and organization, a total of 27 research articles were subjected to content analysis within the scope of a systematic review. As a result of the content analysis, it was seen that although the Pygmalion effect has been found in …

The Effect Of White-Collar Employees’ Inclusive Leadership Perceptions On Their Innovative Behaviors: A Research In The Manufacturing Sector, Munure Oner, Huseyin T. Cagatay, Hulusi C. Sozen

Journal of Global Business Insights

This study examines the impact of managers’ inclusive leadership behaviors on the innovative behaviors of employees who play critical roles in organizations. Grounded in Bandura’s Social Cognitive Theory (1986), it positions inclusive leadership as a key social and cognitive factor shaping employees’ capacity for innovation. Addressing a gap in the literature, the study explores how inclusive leadership fosters an environment that encourages and sustains innovative behavior. A quantitative research design was adopted using the relational survey model. Data were collected through the inclusive leadership scale and the innovative behavior scale. The study population comprised 8845 employees from a manufacturing company …

Green Human Resource Management (Ghrm) And Sustainability: A Mini Review, Kevser B. Meric Atakan

Journal of Global Business Insights

This mini review explores the evolving role of Green Human Resource Management (GHRM) in advancing sustainability within organizational structures. As environmental concerns become increasingly central to global business agendas, organizations are compelled to expand their focus beyond profitability to incorporate ecological responsibility. Within this shift, GHRM emerges as a strategic approach that integrates environmental considerations into core human resource functions. The review synthesizes current literature to evaluate how HR practices such as recruitment, training, performance evaluation, and incentive systems are being adapted to support environmental goals. Evidence from qualitative analyses suggests that organizations are gradually embedding sustainability into their internal …

Human Paradox Research And Practice, Aysin Pasamehmetoglu

Journal of Global Business Insights

Editorial

As we embark on the 10^th issue of Volume 1 of the Journal of Global Business Insights (JGBI), we are presented with a rich and diverse collection of research investigating human paradox research and practice. This issue features a diverse range of studies that illuminate emerging trends, address critical issues, and offer practical insights for both industry practitioners and academics. This issue is special for the Journal as it is the first special issue. Turkish Academy of Management has organized an annual meeting between 2-5 September 2024 in İstanbul, Turkiye. This special issue is organized to support the …

Something’S Gotta Give: An Analysis Of Team Derogation And Deviant Behavior Surrounding Rivalry Games, Cody T. Havard, Timothy D. Ryan, Michael Hutchinson

Findings in Sport, Hospitality, Entertainment, and Event Management

This case analysis discusses the ever-growing concern over players and participants showing derogation and negative behavior toward competitors before, during, and after rival contests. We discuss examples taken from the 2024 Rivalry Week in college football, along with underlying literature addressing out-group derogation, in-group bias, and the impacts of competition and rivalry on participant and fan behavior. A call for additional research on the phenomenon of increasingly negative behavior is provided.

The Influence Of Service Marketing Mix On Customer Loyalty Towards Travel Agents Post Covid-19 Pandemic, Omar Abdulaziz Sultan Abdullah, Junainah Binti Mohd Mahdee, Nurazlin Binti Mohd Fauzi

International Journal of Management, Finance and Accounting

This study examines the impact of the service marketing mix on customer loyalty towards travel agents in Oman after the COVID-19 pandemic. The study seeks to comprehend the influence of the service marketing mix (7Ps: Product, Price, Place, Promotion, People, Process, and Physical Evidence) on customer loyalty to travel agents in Oman in the post-COVID-19 pandemic era in a swiftly changing market. The study uses a quantitative research methodology, sending a self-administered survey questionnaire to travel agencies in Oman. The data are examined using Partial Least Squares Structural Equation Modelling (PLS-SEM) to evaluate the presented hypotheses. The results are anticipated …

Antecedents Of Organisational Ethical Culture Towards Social Sustainability For Companies In Malaysia, Pei Xuan Tan, Kok Wai Chew

International Journal of Management, Finance and Accounting

The topic of sustainability development has remained crucial where Malaysian government is trying its best to strengthen sustainability commitment to achieve the sustainable development goals (SDGs). The lack of emphasis on sustainability awareness from leaders hinders the effort of sustainability commitment to be ingrained in organisational culture. Therefore, this study aims to investigate the role of ethical leadership and organisational ethic culture play in promoting social sustainability, with the support of the social exchange theory adopted as the theoretical framework. The target population of this research encompasses employees working in Malaysia companies. A total of 202 data respondents were analysed …

The Practices Of Work-Life Balance, Job Satisfaction, And Job Performance Among Female Employees In Banking Industry: A Conceptual Study, Yu Xian Tan, Ai Na Seow, Chi Hau Tan, Siew Yong Lam

International Journal of Management, Finance and Accounting

Malaysia has seen a significant increase in female employees in recent years. However, women often struggle to balance their professional responsibilities with family commitments. This paper examines the work-life balance practices among female employees, focusing on how these practices impact job satisfaction and performance. Drawing on existing literature, the conceptual framework considers factors such as flexible work arrangements and employee wellness programs as work-life balance practices with the mediating role of job satisfaction between work-life balance practices and job performance. The target respondents will be female banking industry employees in Kuala Lumpur and Selangor, Malaysia. Survey-based questionnaires and judgemental sampling …

A Conceptual Framework For University Teachers' Job Performance In Henan, China: Integrating A Competency Model And The Mediating Role Of Perceived Organizational Support, Xu Wen, Kyra Ley Sy Law, Leong-Mow Gooi

International Journal of Management, Finance and Accounting

This conceptual paper explores the theoretical framework surrounding the relationship between teacher competency and job performance in universities in Henan Province, China. Drawing on Spencer's competency model, the paper conceptualises teacher competency as comprising five key dimensions: skills, knowledge, self-concept, traits, and motives. It also introduces perceived organisational support as a mediating variable, offering a novel perspective on how it influences the link between competency and job performance. Theoretical discussions are advanced through a multidimensional approach, expanding the scope of competency and organisational support theories within the higher education context. This study proposes to employ a quantitative research design to …

Exploring The Experiences And Challenges Of Online Learning At A Private University In Malaysia, Harpaljit Kaur, Kyra Ley Sy Law

International Journal of Management, Finance and Accounting

This study explores online learning experiences, focusing on their advantages and disadvantages through a qualitative analysis of responses from 30 students at a private institution in Malaysia. The data was collected to gain insight into students' positive impacts and challenges during online learning. The study identified key positive impacts of online learning, including flexibility and accessibility, which allowed students to attend classes from any location and manage their schedules effectively. Students appreciated the opportunity to review recorded lectures and access various online resources. However, the research also highlighted significant negative impacts, such as feelings of isolation, technical issues like unstable …

Factors Affecting Vietnamese Young People’S Impulsive Purchasing Intention On Live-Streaming Commerce, Thien My Ngo, Thi Mai Le

International Journal of Management, Finance and Accounting

This paper examines the factors affecting Vietnamese young people’s impulsive purchasing intention in the live-streaming commerce environment. Adopting the S-O-R research model with influencing factors is the Streamer’s Attractiveness (AT), Streamer’s Trustworthiness (TR), Streamer’s Expertise (EP), Perceived Price (PP), Product Usefulness (PU), and Facility Condition (FC). The mediating variables, or the O elements, are Perceived Enjoyment (PCE) and Perceived Usefulness (PCU). Lastly, the response that buyers deliver is Impulsive Purchasing Intention (IPI). The research focused on young Vietnamese people, particularly Millennials and Generation Z, born from 1980 to 2006 (18 to 44 years old). The quantitative research used a snowball …

Unveiling The Pathways: Exploring Influential Factors Shaping The Intentions To Engage With Chatgpt, Nurul Izzah, Anusuyah Subbarao

International Journal of Management, Finance and Accounting

Artificial intelligence (AI), notably embodied in ChatGPT, has transformed various sectors, including education and content creation. Initially conceptualized in the 1950s, AI’s integration into education has facilitated personalized learning and dynamic evaluations. ChatGPT, an AI language model, exhibits advancements in natural language processing, aiding users in generating custom content. ChatGPT has rapidly gained popularity, reaching over 100 million monthly users. Its educational potential lies in providing tailored learning experiences and streamlining administrative tasks. However, there is a lack of research in the literature on factors influencing the use of ChatGPT among university students in Malaysia for educational purposes. Therefore, the …

أثر التسويق الخفي في تعزيز العوامل النفسية لسلوك السائح: دراسة استطلاعية لعينة من زبائن شركات السياحة والسفر في مدينة بغداد, محمد حسن عبد الله

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث الحالي إلى تقصي اثر تقنيات التسويق الخفي في تعزيز العوامل النفسية المؤثرة في سلوك السائح، وقد تم اختيار عينة عشوائية بسيطة من زبائن شركات السياحة والسفر في مدينة بغداد، بلغ حجمها (120) زبوناً ، وتم الاعتماد على مقاييس تجريبية معتمدة في دراسات سابقة من اجل التحقق من الفرضيات، وذلك عن طريق مجموعة من الأدوات والأساليب الإحصائية لتحليل ومعالجة البيانات والمعلومات باستخدام برنامج التحليل الاحصائي الجاهز (Spss,v25 ) ، وتوصل البحث إلى مجموعة من الاستنتاجات أهمها كانت (أظهرت نتائج التحليل الوصفي إلى وجود علاقة تأثير معنوي لتقنيات التسويق الخفي في العوامل النفسية المؤثرة في سلوك السواح) ، وفي ضوء …

Marketing Strategies To Engage Multicultural Consumers, Nazanin Weck

Walden Dissertations and Doctoral Studies

The lack of marketing strategies that engages multicultural consumers is a concern for marketing managers because it can adversely impact their business profitability and sustained market competitiveness. Grounded in identity management theory (IMT), this qualitative pragmatic inquiry was conducted to explore the marketing strategies that successful marketing managers use to engage multicultural consumers. The participants were six marketing managers from distinct companies in the southeastern United States who specialize in acquiring and engaging multicultural customers. Data were collected through semistructured interviews, analysis of public company documents, and a systematic review of secondary sources, including social media content and corporate websites. …

Exploring Rapport-Building In Coaching Relationships: Coach's Perspective, Tanya Devereaux

Doctoral Dissertations and Projects

This dissertation examines rapport-building strategies and challenges executive coaches face in their interactions with clients, with an emphasis on demographic influences. By employing a qualitative phenomenological approach, the study captures the subjective experiences of 14 active executive business coaches. These coaches discussed techniques for rapport-building, such as pre-meeting engagement, setting expectations, and creating safe environments during initial sessions. The findings reveal that demographic factors—such as race, gender, and cultural background—impact the coach-coachee dynamic, often necessitating adaptive strategies to align with the unique needs of each client. The themes that emerged from the research aligned with existing literature, and professional experience …

Retention Of Volunteer Firefighters In A Combination Department, Timothy J. Tieperman

Doctoral Dissertations and Projects

This researcher embarked on a doctoral journey to study an existential problem impacting the recruitment and retention of volunteer firefighters in suburban Philadelphia, where he serves as municipal manager. The purpose of the study was to gain insightful answers to the specific problem of volunteer firefighters declining at a seemingly precipitous rate, especially in combination departments where paid and volunteer firefighters must work together to respond to emergencies in a timely manner. Using a flexible design multiple case study approach, the researcher studied two combination units located within the suburban collar counties of metropolitan Philadelphia. They were Upper Providence Township …

الرفاهية عند العاملين من منظور الدور التأثيري للنرجسية التنظيمية: دراسة تحليلية في وزارة التعليم العالي والبحث العلمي في العراق, سنان فاضل حمد

Muthanna Journal of Administrative and Economics Sciences

البحث يهدف إلى تحقيق جملة من الاهداف أهمها بناء أطار نظري يربط بين (النرجسية التنظيمية ) بوصفة متغير رئيسا (رفاهية العاملين) بوصفه متغير تابعاً، فضلاً عن التعرف على طبيعة العلاقة والتأثير بين النرجسية التنظيمية ورفاهية العاملين في وزارة التعليم العالي والبحث العلمي العراقية، ولغرض جمع بيانات الجانب العملي، تم تصميم استبانة مكونة من محوين بالاعتماد على مقاييس جاهزة، وتم توزيع الاستبانة على عينة عشوائية مكونة من (75) فرداً ممن يعملون في مناصب قيادية عليا ووسطى ضمن الهيكل التنظيمي للوزارة، ولغرض تحليل الاستبانة واستخلاص النتائج منها تم استعمال برنامج (SPSS V.26)، وتم استعمال عدد من الوسائل الاحصائية منها الوسط الحسابي والوسيط …

التأثير المشترك للقيادة المتعاطفة والنزاهة السلوكية في الرسوخ التنظيمي: بحث تحليلي لآراء عينة من العاملين في هيئة السياحة العراقية, مصطفى عبدالعباس عصاد

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث الى اختبار التأثير المشترك للقيادة المتعاطفة والنزاهة السلوكية في الرسوخ التنظيمي، وقد مثلت هيئة السياحة العراقية ميداناً لتطبيق البحث وهي احدى التشكيلات المهمة المسؤولة عن السياحة وادارتها في البلد والمرتبطة بوزارة الثقافة والسياحة والآثار، وقد تم استخدام الاستبانة كأداة لجمع البيانات بعد ان تم تكييف فقراتها بما يتناسب مع المنظمة المبحوثة والبيئة العراقية، وشملت عينة البحث (109) من الافراد العاملين في دوائر هيئة السياحة العراقية، وتم معالجة البيانات بواسطة برنامج (Amos , SPSS V.25) وبأستخدام مجموعة من الأساليب الإحصائية المناسبة (الوسط الحسابي، الانحراف المعياري، معامل الاختلاف، الفاكرونباخ، التحليل العاملي التوكيدي، الانحدار البسيط، الانحدار المتعدد)، وقد توصلت الدراسة الى …

Building Trust At A Distance: Finding New Ways To Manage In The Remote Workplace, Peggy Kendall, David Horsager

Day of Scholarship

The remote workplace is filled with all sorts of opportunities. It also brings with it unique challenges that require a very different type of management style. This project is based on a 2023 Edgren Scholarship study, followed by work with David Horsager, the Trust Edge Institute, and interviews with CEOs across the country. We propose a 6-step strategy to build trust at a distance. They include Amplify Communication, Clarify Direction, Establish Predictability, Redefine Accountability, Create Connection, and Equip your Workforce.

Greening The Workplace: Can Sustainable Practices Reduce Anxiety And Enhance Meaningful Work Engagement?, Cyril Tom T. Sunny, Peter Muttungal, Benny G. Davidson

Northeast Journal of Complex Systems (NEJCS)

This academic research examines the relationship between job engagement, green work climate, job-related anxiety, meaningfulness at work within the organization. It draws attention to identify the significant relations among all these factors and highlights the role of a green work climate in promoting meaningful work and alleviating job-related anxiety. The research emphasizes a diverse sample of employees from various organisations using structural modelling to find the mediating roles of job engagement and work meaningfulness in the correlation between organizational practices, environmental sustainability, and employee satisfaction. The study finds that a green work climate significantly enhances meaningful work experiences and reduces …

The Ability Of Chatgpt To Aid In The Rapid Development Of Inoculation Message Treatments: A Case Study And Recommendations, Alicia Mason, Josh Compton, Griffin Cooper

Faculty Submissions

One of the most widely known types of AI technologies in recent years is ChatGPT. ChatGPT is a state-of-the-art language model that has revolutionized natural language processing by generating human-like text with context and coherence, enabling new possibilities for human-AI interaction (Brown et al., 2020). This case study reports on a 10-week conversational AI training initiative to assess whether ChatGPT4 can (a) identify the structural elements and features of conventional inoculation messages (i.e., forewarnings and preemptive refutations); (b) augment inoculation message design features (i.e., linguistic signatures, language, and length); (c) adapt messages for specific audiences (i.e., younger populations, experts); and …

Sweet Lies: Influence Of Food Marketing On Childrens’ Health And The Need For Reform, Mollie M. Warrington

Honors Theses

Markedly, there is heavy marketing of unhealthy food to children. This has become a significant public health concern because of escalating rates of child obesity, which have long-term consequences for physical health and severe mental health repercussions, such as body image concerns and low self-esteem. This thesis explores how food marketing strategies, historically rooted in television ads and evolving through digital platforms, are linked to children's dietary choices and broader public health implications. It analyzes various manipulative tactics, such as digital advertising, influencer endorsement, and gamification, showing how companies take advantage of the cognitive vulnerabilities of children to propagate unhealthy …

Educating Students On The Behavioral And Psychological Aspects Of Romance Scam Victimization Via A Social Engineering Competition, Rachel Bleiman, Hwanhee Park, Aunshul Rege

Journal of Cybersecurity Education, Research and Practice

The online dating industry generated 2.98 billion USD in 2023 and is estimated to reach 3.6 billion USD by 2025. Not surprisingly, online dating platforms are rife with romance scams that cause financial damages, with estimated losses of 1.3 billion USD in 2022 alone. Additionally, victims suffer emotional and psychological harms. This paper shares findings from a 2023 Romance Scam and Social Engineering Competition (RSSEC) that introduced students to the behavioral and psychological aspects of romance scams. Specifically, the competition aimed to expose students to (i) understanding how victims experience social engineering (SE) - the psychological manipulation of human behavior, …

Materiality In The Csr-Investor Reaction Relationship: A Replication And Extension Of Flammer (2013), Steven D. Kofford, Myles Melancon, Ben W. Lewis

Faculty Publications

We replicate and extend Flammer’s (2013) event study of investor reaction to environmental corporate social responsibility (CSR). Flammer found that investors reacted positively to eco-friendly events and negatively to eco-harmful events from 1980-2009 and that reaction to positive events decreased while reaction to negative events increased over time. We find similar results for Flamer’s original sample and an expanded sample including the same type of firms (U.S.-listed public firms) from 1980-2019. We then extend Flammer’s results by examining how materiality affects investor reaction over time. We find that investors only react to material events and that positive reaction to material …

Mentoring And Change Management: Integrating Organizational Mentorship With Change Initiatives, Ramiro Pesina, Danny Darden, David Silberman

Student Posters

Change is an inevitable and defining force in organizations. While structured change management frameworks provide critical guidance, they often overlook the human dimensions of change. We investigate mentoring and argue that it should not merely support change initiatives but serve as a strategic driver of successful transformations, serving as a multidimensional driver of cognitive alignment, emotional support, and behavioral adaptation, and introduce a mentoring framework that addresses these areas while bridging the gap between the procedural and human-centric change elements.

By interviewing participants who have been involved in mentoring programs yet experienced significant organizational change, we will identify their support …

Stop The Brain Drain: A Higher Education Collaborative Autoethnographic Change Study Using A Soft Systems Approach, Danny Darden, Angela Nunez, Stella Shen, Rob E. Carpenter, Ginger Vaughn, Tim Murphy

Student Posters

Knowledge loss is a common challenge within IHEs—highly educated and skilled individuals leave—often taking the knowledge to do their job well with them. Turnover in IHEs is currently at an all-time high. There is a strong correlation between knowledge management practices and organizational performance. This paper (in progress) explores this phenomenon using collaborative institutional ethnography, enabling a critical analysis of how power dynamics and uncertainty shape both individual experiences and broader workplace social structures. Participants include six IHE employees (in various IHE roles) from three separate universities in the eastern region of Texas. We aim to uncover the internal experiences …

Microsimulation: A Solution For Effective Client Engagement, Girish Balakrishnan

Harrisburg University Dissertations and Theses

A key challenge that product management professionals face is to convince their clients about the relevance of a product towards their business needs by aligning those with the product vision. To accomplish this need, new strategies to engage the clients with the product vision are extremely critical. Microsimulation is a wonderful way to not just communicate product vision but also to familiarize clients with unique functionalities offered by the product. Microsimulations avoid miscommunications by establishing interaction between provider and consumer. This research study primarily focuses on solving the problem of client disengagement in organizations involved in product development and operating …

Enhancing Stakeholder Collaboration In Indonesian-Owned Businesses In The United States, Renny Yulistia Adystiani

Harrisburg University Dissertations and Theses

This research examines stakeholder engagement strategies among Indonesian restaurant owners in the United States, focusing on their operational success and business sustainability. Using a qualitative methodology, the study conducted semi-structured interviews with five purposively selected restaurant owners to investigate how they integrate stakeholder interests into business strategies, leverage government support, and adapt engagement practices across different sectors. The findings reveal three key challenges: insufficient frameworks for integrating stakeholder interests with business strategies, inadequate government support mechanisms, and inconsistent stakeholder engagement practices. The study identified successful informal approaches to stakeholder management, particularly in balancing cultural authenticity with market demands. However, it …

Integrating Quantum Computing In High-Frequency Trading: A Project Management Approach, Dhwani Patel, Dhwani Patel

Harrisburg University Dissertations and Theses

This thesis explores the integration of quantum computing in high-frequency trading (HFT) from a project management perspective. As quantum computing emerges as a transformative technology, its potential to revolutionize financial markets, particularly HFT, necessitates structured approaches to manage the associated complexities and risks. Agile methodologies are examined as a solution to bridge the gap between the rapid development cycles of quantum software and the high-speed requirements of trading algorithms. The study employs a qualitative research approach, incorporating expert interviews and literature analysis to identify the challenges and opportunities of implementing quantum computing in HFT. The research reveals that while quantum …