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The Effect Of Organizational Climate On Presenteeism As Moderated By Employee Personality, Iva Johan Pavlovic Jan 2022

The Effect Of Organizational Climate On Presenteeism As Moderated By Employee Personality, Iva Johan Pavlovic

Walden Dissertations and Doctoral Studies

This research study was an investigation of the relationship between the five dimensions of personality, organizational climate, and presenteeism - coming to work when ill. Presenteeism has significant, negative impact on employee’s long-term health, the overall organizational performance, and more broadly on national health systems. Researchers have found that in addition to financial impacts of not working while ill, antecedents of presenteeism include both personal, situational (e.g., the severity of the illness), and organizational circumstances. A systematic exploration into all five dimensions of personality and organizational climate has not been conducted to date. The purpose of this quantitative study was …

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Impact Of 9/11 Attacks And Federal Funding On The National Guard’S Organizational And Operational Focus, Michael Christopher Mcmahon Jan 2022

Impact Of 9/11 Attacks And Federal Funding On The National Guard’S Organizational And Operational Focus, Michael Christopher Mcmahon

Walden Dissertations and Doctoral Studies

There is a problem in the United States national security enterprise related to the National Guard’s organizational responsibilities to state and federal governments, and it was unknown whether this hybrid structure caused capabilities to diverge between pre-9/11 and post-9/11 national security priorities. This quantitative study’s purpose was to investigate the use of Congressional funding to determine how and to what degree the National Guard’s capabilities diverged from the United States national security priorities from pre-9/11 to post-9/11 periods. Organizational change and stream analysis conceptual frameworks identified organizational challenges in overcoming inertia and resistance to change. The statistical analysis included public …

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Strategies To Improve Quality Of Care And Increase Medicare Payments In Hospitals, Emmanuel Mendoza Jan 2022

Strategies To Improve Quality Of Care And Increase Medicare Payments In Hospitals, Emmanuel Mendoza

Walden Dissertations and Doctoral Studies

The difficulty that nurse leaders experience in administrating quality of care while increasing Medicare payments threatens the hospital's patient well-being and financial stability. Health care administrators should be concerned about these issues to ensure their hospitals meet patient and community needs. Grounded in the performance improvement model, the purpose of this qualitative single case study was to explore strategies that hospital managers use to improve the quality of care and increase Medicare payments. The participants were six nurse leaders of a medium size hospital based in Houston, Texas. Data were collected using semistructured virtual interviews and a review of company …

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Manufacturing Managers’ Strategies To Implement Successful Change, Simon Mendy Jan 2022

Manufacturing Managers’ Strategies To Implement Successful Change, Simon Mendy

Walden Dissertations and Doctoral Studies

Approximately 70% of successful reengineering implementations and process design change initiatives within organizations fail to achieve expected results. Business leaders in manufacturing organizations are concerned that the low success rate hurts process improvement, business growth, and survival. Grounded in Lewin’s three-step model of change, the purpose of this qualitative multiple case study was to explore strategies manufacturing managers use to implement and maintain reengineering and design change initiatives. Participants were four managers who successfully implemented and maintained reengineering and process design change initiatives in the south region of the United States. Data were collected from face-to-face semistructured interviews and various …

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Strategic Management Practices For Responsible Mining In Artisanal And Small-Scale Mining Projects, Cornelius Mireku-Antwi Jan 2022

Strategic Management Practices For Responsible Mining In Artisanal And Small-Scale Mining Projects, Cornelius Mireku-Antwi

Walden Dissertations and Doctoral Studies

Irresponsible management practices in the Artisanal and small-scale mining (ASM) industry result in wasteful mineral resource recovery and utilization. The lack of ASM managers' ability to implement responsible mining inhibits the ability to grow revenues and profits. Grounded in Mckinsey’s 7S framework, the purpose of this qualitative multiple case study was to explore strategies ASM managers use to establish responsible mining while also improving revenues and profits. The participants were five ASM managers from five ASM companies in Ghana. Data were collected using semistructured interviews and company public documents such as published annual reports. The four themes from the thematic …

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Financial Recordkeeping Strategies For Small Businesses, Dominique Latrice Moore Jan 2022

Financial Recordkeeping Strategies For Small Businesses, Dominique Latrice Moore

Walden Dissertations and Doctoral Studies

Small retail business owners with inadequate record-keeping strategies struggle with the success of their businesses. Business owners who do not have the requisite financial knowledge may not have the skills required to manage the financial affairs of their business. Grounded in the theory of planned behavior, the purpose of this qualitative multiple case study was to investigate strategies small retail business owners use to adopt financial record-keeping strategies to sustain a small retail business beyond 5 years. Data were collected from a review of organizational artifacts and semistructured interviews with three retail small business owners who successfully adopted financial record-keeping …

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Successful African American Women Leaders On Ascending The Corporate Ladder In Stem: A Single Case Study, Malika Nelson-Wicks Jan 2022

Successful African American Women Leaders On Ascending The Corporate Ladder In Stem: A Single Case Study, Malika Nelson-Wicks

Walden Dissertations and Doctoral Studies

A literature gap exists on the experiences of African American women in the United States who successfully ascended the corporate ladder in science, technology, engineering, and mathematics (STEM) fields. The purpose of this qualitative, single case study with embedded units was to explore the opportunities and challenges African American women faced while having successfully ascended the corporate ladder in STEM fields. Qualitative data from six semi-structured interviews, reflective journaling, and archival data on career trajectories and labor statistics of African American women in the STEM industry were collected and triangulated to answer the central research question. This study was grounded …

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Improving Employee Productivity Using Effective Leadership Strategies, Candice Nicole Rodgers Jan 2022

Improving Employee Productivity Using Effective Leadership Strategies, Candice Nicole Rodgers

Walden Dissertations and Doctoral Studies

Low employee productivity has the potential to impact small business outcomes negatively. Small business leaders who can develop and use strategies to increase employee productivity, improve employee morale, and lower employee turnover rates can help a business succeed and grow. Grounded in the decision-making model of leadership theory, the purpose of this qualitative, multiple case study was to identify strategies some small business leaders use to increase employee productivity. The participants consisted of one leader from five different small businesses who had experience implementing leadership strategies to improve employee productivity. Data were collected using semistructured interviews, a review of documents, …

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Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner Jan 2022

Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner

Walden Dissertations and Doctoral Studies

AbstractDecreased employee productivity can result in reduced organizational profitability. Call center leaders are concerned with decreased productivity as it cost call center leaders millions of dollars each year in profit loss. Grounded in leader-member exchange theory, the purpose of this basic qualitative study was to learn the employee engagement strategies nine call center managers in five different industries used to improve productivity in call centers. Data were collected using semi-structured interviews and review of company documents that included process improvement guides and publicly posted annual reports. The three themes that emerged from the thematic analysis were developing relationships, effective communication, …

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Strategies For Success In Servitization Initiatives, Ralph F. Stauffer Jan 2022

Strategies For Success In Servitization Initiatives, Ralph F. Stauffer

Walden Dissertations and Doctoral Studies

Some software business leaders lack strategies for implementing servitization (Software-as-a-Service, or SaaS) initiatives, which has the potential for adverse business outcomes. Software business leaders are concerned with implementing service initiatives to remain competitive and foster sustainability. Grounded in the resource-based view theory, the purpose of this qualitative multiple case study was to explore strategies business leaders in the software industry use for implementing servitization SaaS initiatives. The data were collected using interviews with eight leaders from four software firms who successfully implemented servitization initiatives within at least the past 20 years. Interview data were confirmed with secondary data sources, including …

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Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas Jan 2022

Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas

Walden Dissertations and Doctoral Studies

Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …

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Exploring Business Strategies For Assuring Compliance To Changes In Employment Law, Kyla M. Vanchieri Jan 2022

Exploring Business Strategies For Assuring Compliance To Changes In Employment Law, Kyla M. Vanchieri

Walden Dissertations and Doctoral Studies

Noncompliance with employment and labor laws can result in compensatory and punitive damages, adversely impacting business profitability. Human Resources (HR) personnel who lack strategies to anticipate and react to changes in employment laws risk penalties for noncompliance, resulting in reduced profitability. Grounded in the top-down model of adaptation and political risk management, the purpose of this qualitative multiple case study was to explore strategies some HR personnel use to anticipate and react to changes in employment laws to avoid compensatory and punitive damages. The participants included nine HR personnel from nine organizations in the District of Columbia, Maryland, and Virginia …

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Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams Jan 2022

Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams

Walden Dissertations and Doctoral Studies

Information technology infrastructure library (ITIL) business leaders lack strategies for implementing critical success factors (CSFs) to promote organizational effectiveness and project success. As a result, ITIL leaders may experience less project success if CSF strategies are not effectively implemented. Grounded in the balanced scorecard (BSC) theory, this qualitative multiple case study aimed to explore strategies ITIL business leaders use to implement CSFs successfully to improve organizational efficiency for project success. The participants comprised five ITIL business leaders in the financial industry located in the southwestern region of the United States who successfully implemented strategies to implement CSFs to improve organizational …

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Leadership Strategies For Improving Employee Engagement, Stacy Wright Jan 2022

Leadership Strategies For Improving Employee Engagement, Stacy Wright

Walden Dissertations and Doctoral Studies

Small business leaders who lack effective strategies to improve employee engagement may be unable to retain employees, keep employees motivated, or improve employee performance, adversely affecting company productivity and profitability. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders use to improve employee engagement. Data were collected from three small business leaders in North Texas with 5 years of leadership experience who have successfully created and implemented employee engagement strategies. Data collection included semistructured interviews and publicly available organizational documents. Three key themes emerged from Yin’s five-step data …

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Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …

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Strategies To Sustain Road Freight Small And Medium Enterprises In South Africa, Sitsabo Kuhlase Jan 2022

Strategies To Sustain Road Freight Small And Medium Enterprises In South Africa, Sitsabo Kuhlase

Walden Dissertations and Doctoral Studies

In 2019, 2.65 million small and medium enterprises (SMEs) were registered in South Africa, of which 70% are estimated to fail within the first 5 years due to inadequate sustainability strategies during slow economic growth. Anchored on the resource-based view (RBV) theory, the purpose of this qualitative multiple case study was to explore strategies that owners of road freight SMEs use to sustain their businesses during slow economic growth. Data collection included six semistructured face-to-face and virtual interviews and a review of their company documents. The data were analyzed using thematic analysis, and four themes emerged: marketing and customer relationship, …

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Exploring Leadership Strategies To Enhance Worker Performance, Charles J. Oloo Kodi Jan 2022

Exploring Leadership Strategies To Enhance Worker Performance, Charles J. Oloo Kodi

Walden Dissertations and Doctoral Studies

AbstractMultiple leadership strategies have been used by some organizations in the US to improve worker performance. A literature gap still exists regarding how transformational leadership style may enhance worker performance in Connecticut state manufacturing industries. The purpose of this qualitative study was to explore the perceptions of organizational leaders about how best to improve the knowledge and the effectiveness of transformational leadership styles. Transformational theory and contingency theories were chosen to serve as the theoretical foundation for the conceptual framework of this study. The research question examined the perceptions of employees of a manufacturing organization located in Connecticut about how …

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Knowledge Management Strategies In Support Of Succession Planning, Jared Kunath Jan 2022

Knowledge Management Strategies In Support Of Succession Planning, Jared Kunath

Walden Dissertations and Doctoral Studies

Leader succession is a persistent strategic concern for U.S. federal agencies. The resultant loss of institutional knowledge as members retire, are replaced or are promoted significantly impacts the organization’s performance. Grounded in knowledge management theory, the purpose of this qualitative single case study was to explore strategies federal leaders use to emplace effective knowledge management programs to support succession planning. The six participants were middle and senior-level leaders of a U.S. federal agency located in Texas who had at least 5 years of experience managing their organization’s knowledge systems during succession planning and succession events. Data were collected using semistructured …

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Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke Jan 2022

Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke

Walden Dissertations and Doctoral Studies

Manufacturing small and medium enterprise (SME) leaders have sparse information on using design thinking to support their firm’s business sustainability and competitive advantage. The purpose of this qualitative multiple case study was to describe design thinking experts’ views on how manufacturing SME leaders may successfully drive design thinking within their firm as an innovation strategy to support business sustainability and competitive advantage. A multiple case study design was used to collect data from a purposeful sample of seven design thinking experts. Semistructured interviews, archival data, and reflective field notes drove credibility of the findings through data triangulation. This study was …

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Implementation Strategies For Organizational Change Initiatives, Laura Massie Jan 2022

Implementation Strategies For Organizational Change Initiatives, Laura Massie

Walden Dissertations and Doctoral Studies

Change initiatives within the higher education industry often fail because leaders are not successful in implementing change strategies. Higher education leaders who lack successful implementation strategies decrease employee productivity and increase educational costs for students. Grounded in Kotter’s (1995) eight-step model of change, the purpose of this qualitative multiple case study was to explore strategies senior-level executives in higher education use to implement organizational change initiatives. The participants were four leaders of two higher education organizations in West Virginia who successfully implemented change initiatives in finance operations. Data were collected from virtual semistructured interviews and organization documents. Yin’s 5 step …

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Leadership Strategies For Sustainability Of Small And Medium Enterprises In Swaziland, Lizzy Oluwatoyin Taiwo Jan 2022

Leadership Strategies For Sustainability Of Small And Medium Enterprises In Swaziland, Lizzy Oluwatoyin Taiwo

Walden Dissertations and Doctoral Studies

AbstractSmall and medium-sized enterprises (SMEs) play an essential role in national and global economic growth. Lack of leadership strategies can negatively impact the sustainability and growth of SMEs. Business owners who implement appropriate leadership strategies can ensure the sustainability of their SMEs. Grounded in transformational leadership theory and sustainability development theory, the purpose of this qualitative multiple case study was to explore leadership strategies owners of SMEs use to ensure the sustainability of their organizations. The participants were four owners of SMEs within the four regions in Swaziland who successfully used leadership strategies to enhance the sustainability of their organizations. …

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Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham Jan 2022

Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham

Walden Dissertations and Doctoral Studies

Disengaged employees harm organizational performance. Lack of employee engagement costs manufacturing leaders in the United States billions of dollars annually in productivity. Guided by the personal engagement theory, the purpose of this single case study was to identify strategies manufacturing leaders use to improve employee engagement. The participants were manufacturing leaders in the aerospace industry in southern California. Data were collected from face-to-face semistructured interviews with three participants and a review of company engagement strategies available on the company website. Data were analyzed using thematic analysis and methodological triangulation. Four themes emerged: (a) leadership competency, (b) intrinsic and extrinsic motivation, …

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Strategies To Reverse Profit Declines At Exchanges, David L. Johnson Jan 2022

Strategies To Reverse Profit Declines At Exchanges, David L. Johnson

Walden Dissertations and Doctoral Studies

Military exchange business leaders recognize declines in profit have the potential for a loss of revenue and possible closings of the military exchange business in some locations. Grounded in Porter’s five forces model, the purpose of this qualitative single case study was to explore strategies military exchange business leaders use to reverse profit declines to remain sustainable. The participants were four military exchange managers who reversed the decline in profits and remained sustainable. Data were collected using semistructured interviews and a review of organizational documents. Through thematic analysis, three themes were identified: rivalry among existing competitors, potential development of substitutes, …

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Workforce Management Strategies In The International Airline Alliance Ground Staff Operations, Francis K. Kumaka Jan 2022

Workforce Management Strategies In The International Airline Alliance Ground Staff Operations, Francis K. Kumaka

Walden Dissertations and Doctoral Studies

In the 21st-century international airlines' alliance ground staff operations environment, a lack of effective strategies to ensure a diverse and inclusive workforce has the potential to affect an organization adversely. Some U.S.-based international airline alliance leaders are concerned with the lack of effective strategies to ensure an inclusive and diverse workforce, as it may negatively affect corporate sustainability and profitability. Grounded in the transformational leadership theory, the purpose of this single case study was to explore strategies U.S.-based international airline alliance leaders in ground staff operations use to successfully manage a diverse workforce to ensure organizational sustainability and profitability. Data …

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External Stakeholder Relationship Strategies For Increasing Nonprofit Organizations' Financial Viability, Henry Ayoola Olofinmoyin Jan 2022

External Stakeholder Relationship Strategies For Increasing Nonprofit Organizations' Financial Viability, Henry Ayoola Olofinmoyin

Walden Dissertations and Doctoral Studies

AbstractA business leader’s ability to establish and sustain effective relationships with organizational stakeholders affects business competitiveness and sustainability. Some executives of nonprofit organizations (NPOs) lack strategies to build relationships with external stakeholders to achieve financial viability for their organizations. Grounded in stakeholder theory, the purpose of this qualitative single case study was to explore strategies NPO executives use to build relationships with their organization's external stakeholders to achieve their organization's financial viability objectives. The participants were three senior executives of an NPO in Mississippi, United States, who have successfully managed financial viability objectives using external stakeholder relationship strategies for 3 …

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Millennial Leadership In The Retail Industry, Phyllis Atwood Jan 2022

Millennial Leadership In The Retail Industry, Phyllis Atwood

Walden Dissertations and Doctoral Studies

The retail industry contributes to the United States economy, and high turnover rates reduce the profitability of businesses, which affects their sustainability. The general problem is millennials employed in retail are not finding adequate leadership support and alignment with their career expectations or social beliefs. This qualitative single case study involved an embedded group of millennials employed as retail managers with at least three years of supervisory experience. The purpose of this study was to explore experiences and expectations involving effective leadership. The study involved using the generational theory, cognitive model of behavior, and servant leadership theory to address how …

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Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown Jan 2022

Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown

Walden Dissertations and Doctoral Studies

Workplace bullying is a growing problem that costs companies billions of dollars each year. Human resource leaders who do not employ strategies to reduce workplace bullying may experience poor organizational performance and high turnover rates. Grounded in the organizational culture workplace bullying model, the purpose of this multiple case study was to explore strategies human resource and line managers (HRLM) use to reduce workplace bullying. Participants were five HRLM who managed programs that successfully reduced workplace bullying in Michigan. Data were collected from semistructured interviews and a review of archival documents. Yin’s five-phase analytic cycle was used to guide the …

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Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard Jan 2022

Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard

Walden Dissertations and Doctoral Studies

Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …

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Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr Jan 2022

Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr

Walden Dissertations and Doctoral Studies

The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …

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Strategies To Recruit Underrepresented Groups' To Middle And Senior Management Positions In Financial Services, Natalie Tavale Jan 2022

Strategies To Recruit Underrepresented Groups' To Middle And Senior Management Positions In Financial Services, Natalie Tavale

Walden Dissertations and Doctoral Studies

Consumers may avoid financial institutions that lack representation of underrepresented groups, severely impacting profitability. Grounded in the human motivation theory, the purpose of this qualitative descriptive study was to explore strategies to recruit underrepresented groups to middle and senior-level positions in the financial industry. The participants included six senior executives from the Eastern U.S. region financial institutions who implemented successful recruiting strategies for underrepresented groups to middle and senior-level positions. The data sources were semistructured interviews and a review of public organization documents. The three emerging themes from the thematic analysis were: mentoring programs, recruiting firms, and diversifying the pipeline. …

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