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Organisational Culture In Public Institutions And Its Effect Over The Implementation Of Total Quality Management Process – Kosovo Case, Ilir Rexhepi, Ermira Qosja

UBT International Conference

Total Quality management (TQM) is a philosophy management method, the importance of which continuously has been growing after '90. There is relatively short time since Kosovo Public Institutions are practically doing their activity as a part of an independent Country, and as such day by day they are facing with different management challenges which continuously are becoming more rough and tough towards the EU integration process. Total Quality Management within Public Institutions, is leaded by the phase of establishment and implementation of Quality management Systems based on ISO 9001. In this process, through an deep empiric study in three Kosovo …

New Perspectives On Human Resource Management In Public Organization, Arsim Gjinovci

UBT International Conference

The changing nature work of human resources, creates new challenges and requires increased commitment to maximize the results in the organization, which are achieved through knowledge, learning or continuing education respectively continuously study requirements and necessity of economynew. One of the main roles of human resources is their action as a factor of change, transformation and cultural organizational change. Development of new technology in the economy and business, separated man enough from the manufacturing process, changing its role in the replacement of physical labor with technology. But, despite this increase in the level of technology, informatics, human factor again placed …

Change Required: Chinese Businesses In Singapore, Singapore Management University

Perspectives@SMU

Today, Chinese businesses play an important role in Singapore’s economy. They make up 99.3 per cent of all small and medium enterprises (SMEs) and employ 51 per cent of workers in the country, contributing 40 per cent of value add to the economy. However, the world economy has become more competitive and Chinese businesses in Singapore have been forced to look at modernizing and changing the way they do business.

Organizational-Level Rfid Technology Adoption In The Hospitality Industry, Ahmet Ozturk, Radesh Palakurthi, Murat Hancer

Rosen Faculty Scholarship and Creative Works

The purpose of this study was to explore the influence of technological, organizational, and environmental factors on the hospitality operators' adoption of radio frequency identification (RFID) technology. Based on a sample of 125 technology decision makers at major hospitality corporations in the US, the results of the study indicated that except stakeholder pressure, all of the technological, organizational, and environmental factors had significant impact on hospitality operators' intention to adopt RFID technology. By identifying the factors affecting hospitality operators' RFID technology adoption decisions, technology vendors could design appropriate marketing strategies to reach potential adopters and they could educate these adopters …

The Implementation Of G2b Inter-Organizational Information Systems: A Dialectical Design Perspective, Gamel O. Wiredu

The African Journal of Information Systems

Although the interactions between information technology and the context of government-to-business relations challenge the implementation of information systems, the challenges are currently under-researched. Therefore, this paper analyzes the mutual shaping between technology integration and the context. Based on an empirical study of the deployment of electronic cash registers for value-added tax administration, the analysis explains how government-business dialectics inform the design of relations between institutional, technological and organizational factors. The explanations lead to the argument for a dialectical design perspective on implementation that facilitates a systematic comprehension of (1) the inducements of design; (2) the relationships between the factors as …

A Survey Of The Intention To Pursue Graduate Studies In Information Technology, Myungjae Kwak, Kirill Yurov, Kevin Floyd, Neil Rigole, Yuliya V. Yurova

HCBE Faculty Presentations

Proposed/completed study The mission of the School of Information Technology at Macon State College is to educate students in information technology in ways that lead to fulfilling managerial careers and enhance the economic vitality of Central Georgia. To accomplish the mission, the School of Information Technology is preparing a Master’s degree program that can be offered within the next few years. To use limited resources efficiently, the school needs to focus on a few concentrations that are in demand by students and meet the workforce needs of the local area (Calhoun et al. 2008). Therefore, two IT concentrations were chosen …

The Dual Basis For Subordinate's Perception Of Change, Anthony Senger

Professional Projects

Psychological research has shown that perception often works in a dual-basis in which a person examines a subject and weighs the subject against an ideal and non-ideal scale, independently. There have been few studies though, that have tried to apply this mechanism as a component of the dynamics involved in Leadership Studies, Organizational Behavior, or Change Management. If the mechanism is active in subordinates, then leaders can make better-informed decisions regarding their organizations, based on an understanding that reaction to both their actions and to changes that they enact are based not only on perceived ideal characteristics, but also non-ideal …

The Importance Of Culture Change And Change Management In Successful Implementation Of Sap Enterprise Resource Planning Systems, William S. Thomas, Danielle Babb, John E. Spillan

Mountain Plains Journal of Business and Technology

"Enterprise Resource Planning (ERP) has enabled organizations to connect vendors, the organization, and customers in an almost seamless manner with real-time accurate communication and information. In an increasingly competitive environment, businesses are looking for ways to become more competitive within their marketplace. Many are turning to ERP solutions to facilitate multiple competitive priorities to stand above competing businesses or to create a new competitive advantage. Critical success factors and change management are the primary vehicles for the achievement of success in the adoption of these systems. This research studies how change management becomes a significant link to successful ERP implementation. …

Positive Global Leadership, Carolyn M. Youssef, Fred Luthans

Department of Management: Faculty Publications

In the wake of increasing globalization, today’s organizational leaders are faced with unprecedented complexity. To help meeting the challenge, this article proposes a new positive approach to global leadership. After first providing the background on positivity, positive global leadership is carefully defined and its similarities and differences with both the established and contemporary leadership theories are noted. The discussion then turns to how positive global leadership addresses three major challenges in the global context of distance, cultural differences and cross-cultural barriers. The article concludes that this new positive approach can help global leaders to leverage diverse strengths in themselves and …

Sgx Listing Rule 1207(10): Challenges And Opportunities For Caes, See Liang Foo

Research Collection School Of Accountancy

No abstract provided.

Individual Resistance To Change, Jeffrey C. Sandusky

Theses and Dissertations

This thesis examines individual resistance to change and concludes that it is a constantly evolving process with many contributing factors. Defining resistance to change is a challenge within its own right. To account for the actions involved in change resistance is an even more complex undertaking. In this research, resistance to change is examined and explained using the influences of goals, participation, leadership effectiveness, and communication. These factors are expressed as the composition of what makes an individual resist or accept a change. Each of the four elements of resistance to change are examined independently and then synthesized into a …

Communicating Analytic Results: A Tutorial For Decision Consultants, Jeffrey Keisler, Patrick Noonan

Management Science and Information Systems Faculty Publication Series

Good analysis alone may not achieve the goals of decision analysis (DA) engagements. Good communication of the results of that analysis can help stakeholders understand, accept, and implement the recommended course of action. Practitioners can use decision analytic principles when considering the decision of how to communicate results themselves. From this perspective, we consider a range of questions to ask in preparing for communication with the client and other stakeholders. We review standard communication practices in DA engagements. The standard practice can be improved by drawing on insights from other areas of management practice. Decision analysis has both technical and …

Design And Implementation Of Erp Software In Material Supply Chain Management For Siix Corp., Xing'er Chen

World Maritime University Dissertations

No abstract provided.

An Investigation Of Employee Engagement And Business Outcomes At An Engineering Services Firm, Preetinder Singh Gill

Master's Theses and Doctoral Dissertations

This research study investigated the constructs and dimensions of employee engagement and their relationship with business outcome data from 2009 to 2011 at a mid-sized engineering services firm and two of its business units. Employee engagement ratios, as defined by Crabtree (2004), for all entities studied were below that associated with world-class organizations. Survey items related to salary and compensation received low scores from both engaged and disengaged employees. Kruskal-Wallis’s median comparison tests revealed that many survey items varied over the period of three years for each entity studied. A factor analysis of companywide survey data yielded 5 dimensions of …

Bridging The Gap: An Exploratory Study Of Corporate Social Responsibility Among Smes In Singapore, Mui Hean Lee, Angela Ka Mak, A. Pang

Research Collection Lee Kong Chian School Of Business

Corporate social responsibility (CSR) among small-medium enterprises (SME) is an overlookedarea, despite the latter’s emerging prominence as an economic player. To provide a comprehensiveanalysis of the CSR landscape among Singapore SMEs, a triangulation of 15 in-depth interviews anda self-administered Web survey was conducted among 113 senior executives from top 500 SingaporeSMEs (27.2% response). Key findings include (a) moderate awareness but low comprehension ofCSR; (b) engagement relevance to immediate stakeholders; (c) individual values, stakeholderrelationships, and governmental influences as main drivers; and (d) lack of various resources askey barriers. Implications and future research directions are discussed.

Examining Collegiality And Social Justice In Academia And The Private Sector: An Exploratory Symlog Analysis, D. L. Ford, George L. Whaley

Faculty Publications, School of Management

This research compares the perceptions of the private sector, high-technology employees to the perceptions of university faculty members regarding organizational culture, social justice and collegiality concepts. The SYMLOG assessment technique was used to record the perceptions of respondents to four different concepts of organizational culture, two different aspects of social justice and two measures of collegiality. Comparative findings of gender differences across the eight concepts raise key organizational culture, legal, measurement, governance, and social policy issues for academia and high tech organizations. The development of a conceptual framework to guide future research and a blueprint to discuss desired organizational change …

Implementing Changes In Marketing Strategy: The Role Of Perceived Outcome- And Process-Oriented Supervisory Actions, Shikhar Sarin, Goutam Challagalla, Ajay K. Kohli

Marketing Faculty Publications and Presentations

This study investigates the role of supervisors in implementing changes in marketing strategy. The authors propose that perceptions of outcome-oriented supervisory actions influence salespeople's primary appraisals of a strategic change (i.e., whether the change will affect them) and that perceptions of process-oriented supervisory actions influence salespeople’s secondary appraisals (i.e., whether they can cope with the impact of the change on them). The results from a study of 828 salespeople in 204 branches of a large distributor of industrial goods provide evidence that perceived outcome risk containment and outcome reward emphasis enhance primary appraisals, whereas perceived process risk containment and process …

دور أساليب المحاسبة الادارية الاستراتيجية في خدمة الادارات الاستراتيجية للمنظمات المعاصرة في العراق, حمزة صادق حسوني

Muthanna Journal of Administrative and Economics Sciences

تطبيق الإدارة الاستراتيجية للمؤسسات العراقية، من خلال دراسة هذه الأساليب والتقنيات، ومن ثم هذا الموضوع في الميدان من خلال توزيع – هذه الدراسة تهدف إلى إدخال أساليب وتقنيات المحاسبة الإدارية الاستراتيجية ودورها في خدمة أهداف إدارة المعاصرة الاستبيان في بعض الشركات. استخدمنا المنهج الوصفي التحليلي في الجزء النظري من الدراسة، حيث حاولنا أن تبين أهم الأفكار حول موضوع المحاسبة الإدارية الاستراتيجية وأساليب وتقنيات، واستخدمنا نهج تطبيق، حيث كنا استبيان المسح إلى جمع البيانات من تطبيق الشركات (7) الصناعية العراقية مع (45) الأفراد. وخلصت الدراسة إلى العديد من الحقائق مع مثل هذا الاتجاه من الشركات نحو استخدام وتطبيق المفاهيم الاستراتيجية في …

Change Management: The People Dimension, Gary Pan

Research Collection School Of Accountancy

Many accounting professionals believe it is important to raise productivity in the accounting sector. A recent survey conducted by the Institute of Management Accountants (2011), however, highlighted that raising productivity, while a very important topic, can be a daunting challenge. Therefore, the urgent issue facing the accounting sector is to address the critical concern of how accounting professionals can be more productive?

Development And Implementation Of It-Enabled Business Processes: A Knowledge Structure View, Rick Brattin

Graduate Theses and Dissertations

As competitive pressures mount, organizations must continue to evolve their business processes in order to survive. Increasingly, firms are developing new IT-enabled business processes in response to rising competition, greater customer expectations, and challenging economic conditions. The success rate of these projects remains low despite much industry experience and extensive academic study. Managerial and organizational cognition represents a potentially fruitful lens for studying the design and implementation of IT-enabled business processes. This view assumes that individuals are information workers who spend their days absorbing, processing, and disseminating information as they pursue their goals and objectives. Individuals develop cognitive representations, called …

Organizational Identity And Capability Development In Internationalization: Transference, Splicing, And Enhanced Imitation In Tesco’S Us Market Entry, Michelle Lowe, Gerard George, Oliver Alexy

Research Collection Lee Kong Chian School Of Business

Entry into international markets is a challenging process that fundamentally tests existing capabilities. During this entry process, capability gaps arise that need to be bridged to exploit the commercial opportunity and grow the business. Using a global retailer, Tesco plc, as a case study and employing grounded theory development techniques, we find that to achieve growth, two organizational attributes become critical—structural coherence of the firm’s capabilities and organizational identity. We identify three processes of capability development during market entry—transference, splicing and enhanced imitation. Further, actions and processes that maintain or adapt organizational identity serve as moderators of the relationship between …

An Empirical Understanding Of The Dialectic Relationship Between A Central Governing Body And The Individual Sites In A Multisite Enterprise Resource Planning (Erp) System Implementation, Tedde J. Taege

College of Business: Dissertations, Theses, and Student Research

Multisite enterprise resource planning (ERP) system implementations are a challenge faced by organizations. One of the facets of this challenge is to balance the central control of the multisite implementation with the unique requirements desired by each of the sites. The competing interests of the individual sites against the other sites as well as the total organization are forces at work with respect to the collective interest of the organization’s ERP. The study seeks to gain insights into the dynamics of a multisite organizational ERP implementation by analyzing the motivations and challenges in the interactive relationship. The grounded theory approach …

Technology Roadmap For Tesla Motors Sedan Ev, Abrahim Abdulsater, Aparna Balasubramanian, Bing Wang, Farshad Madani, Mohammad Mansour, Rajasree Talla

Engineering and Technology Management Student Projects

In order for the United States, as well as other nations, to decrease their dependency and reliance on imported fossil fuel, to control and reduce the largest source of their carbon emission, and to secure their national transportation system, a faster transition from the Internal Combustion Engine to the Electric Vehicle has to be promoted. The public and private sectors will have to work hand in hand to ensure reaching such a national goal.

This paper lays out a technology roadmap for a private company ‘Tesla Motors’, proposing a balanced mixed basket of Technology Push and market Pull strategy in …

A Study Of Risk-Taking Behavior In Investment Banking, Elzotbek Rustambekov

Theses and Dissertations in Business Administration

This dissertation examines corporate risk-taking behavior by investment banks in the United States. This study was sparked by the collapse of Lehman Brothers, one of the largest bankruptcy filings in U.S. history. This dissertation examines the specific factors that drove investment banks such as Lehman Brothers to take excessive risks, and how the deregulation of the US financial services industry towards the end of the 1990s contributed to risk-taking behavior.

I use four theoretical perspectives to examine corporate risk-taking behavior among investment banks. These perspectives include: institutional theory, behavioral theory of the firm, knowledge based view (KBV) of the firm, …

Global Entrepreneurship Monitor 2011 Singapore Report, Olexander S. Chernyshenko, David Gomulya, Wei Ming J. Phan, Yoke Yong Lai, Moon-Ho R. Ho, Marilyn A. Uy, Kim Yan Chan, Olwen Bedford

Research Collection Lee Kong Chian School Of Business

Independent of the stage of economic development, entrepreneurship plays a significant role for the expansion, job creation and overall economic health within a country. As a leading international indicator of entrepreneurial activity around the world, the Global Entrepreneurship Monitor (GEM) provides valuable insight into the state of entrepreneurship within and across developed and developing economies. Knowing the entrepreneurial aspirations of country’s residents is particularly relevant in Singapore’s innovation-driven economy given that the country’s prosperity depends largely on the economic activities of its citizens. We describe the key definitions and terms used in the GEM as well as the stages of …

A Study Of Failures In The Us Banking Industry, Joseph Trendowski

Theses and Dissertations in Business Administration

This dissertation studies failures in the U.S. banking industry following the 2008 financial crisis. The dissertation offers an exhaustive review of the organizational failure literature, and changes in the banking industry environment over the past century. It takes three theoretical perspectives - institutional, industrial organization and resource-based view- to analyze failures in the banking industry.

The review and analysis allows me to trace the roots of recent bank failures to external (institutional, competitive) and internal (resource structure, strategy, risk) factors, and propose several hypotheses linking such factors with failures. The hypotheses are tested using a data-set that included all bank …

Mobilizing Human Resources To Enhance Business Innovation, Case Study: Strategy & Innovation Department In Vodafone Egypt, Zeinab Shawky Younis, Randa Elbedawy

Business Administration

The uprising Egyptian revolution January 2011 triggered most organizations in the Egyptian society to revise strategies to invade markets vigorously with innovative plans in order to survive in such unforeseen economic conditions. As change is the process by which the future invades our life, most organizations in Egypt nowadays are trying to pave the way for this change allowing for more innovative patterns that cannot be guided without the support of the human resources policies and practices. The importance of this study arises from its contribution at both the academic and the practical levels as it reflects not only the …

A Meta-Analysis Of Workaholism, Jennifer L. Bowler, Avani S. Patel, Mark C. Bowler, Scott A. Methe

Counseling, School Psychology & Sport Faculty Publication Series

This meta-analysis examines the relationship between workaholism and numerous work behaviors and outcomes in an attempt to a) derive a consensus regarding the current state of our understanding of this construct, and b) clarify the impact that the compulsion to work may have on an individual's life. Overall, based on data from 44 studies, results indicate that there is a considerable amount of variability between workaholism and work-related outcomes. Specifically, the two most established and reputable measures of workaholism, the Work Addiction Risk Test (WART) and the Workaholism Battery (WorkBat), appear to focus on uniquely different aspects of workaholism and …

Workplace Spirituality, Meditation, And Work Performance, Pawinee Petchsawanga, Dennis Duchon

Department of Management: Faculty Publications

This paper reports two studies that examine how an organization might enable more productive work practices by encouraging the expression of its employees’ spiritual selves in an eastern context. Study 1 shows that people who regularly practice meditation have higher workplace spirituality scores than people who do not regularly practice meditation. Study 2 reports a quasi-experimental study in which people practiced insight meditation. The data did not reveal a direct effect for the meditation, however spirituality does relate to work performance. Moreover, the practice of meditation is also found to partially mediate the relationship between workplace spirituality and work performance.

Disciplinary Effect Of Internal Control Provisions Of Sox On Corporate Governance Structures, Beng Wee Goh

Research Collection School Of Accountancy

This study examines whether the internal control provisions under the Sarbanes–Oxley Act (SOX) have a disciplining effect on the governance structures of firms. We find that audit committee members and outside directors of firms that disclose material weaknesses (MWs) under Section 302 of SOX are more likely to leave the firms compared to their counterparts in a matched sample of control firms without such weaknesses, and they lose more outside directorships than their counterparts in the control firms. These results are consistent with the notion that the labor market imposes reputational penalties for internal control failures. Although the MW firms …