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Transformational Leadership And Fiscal Sustainability In African American Churches, James Munford Jan 2020

Transformational Leadership And Fiscal Sustainability In African American Churches, James Munford

Walden Dissertations and Doctoral Studies

African American church leaders often experience difficulty responding to financial crises, which ultimately increases their risk of organizational failure. Grounded in the transformational leadership theory, the purpose of this quantitative correlation study was to examine the relationship between transformational leadership and fiscal sustainability of African American churches in South Carolina, Pennsylvania, Delaware, New Jersey, Texas, North Carolina, Virginia, California, and the District of Columbia. Data were gathered from online surveys received from 92 adult church leaders who were responsible for the daily administration of their church’s duties and responsibilities. The results of the multiple regression analysis indicated the model significantly …


Public Service Employee Perceptions Of Leadership Behaviors That Engage Or Disengage, Beverlyn A. Banks Jan 2020

Public Service Employee Perceptions Of Leadership Behaviors That Engage Or Disengage, Beverlyn A. Banks

Walden Dissertations and Doctoral Studies

A high percentage of U.S. employees do not engage in their work, resulting in lower productivity. U.S. corporations are losing more than $400–$500 billion per year because of low productivity at work. This phenomenological study involved an examination of leadership behaviors that engage or disengage employees in public service organizations. Kahn’s conceptual frame of engagement and Maslow’s hierarchy of needs motivation theory guided this study. The purpose was to determine why disengagement behavior continues despite extensive literature on the benefits of engagement and what organizations can do to encourage leadership behaviors that engage employees and discourage leadership behaviors that disengage …


Strategies To Implement Organizational Changes In Middle East And North Africa, Ilham Hiyari Jan 2020

Strategies To Implement Organizational Changes In Middle East And North Africa, Ilham Hiyari

Walden Dissertations and Doctoral Studies

Organizational change initiatives often fail in the implementation phase resulting in decreased productivity affecting the net profitability of the organization. Grounded in Kotter’s 8-step change model, the purpose of this qualitative multiple case study was to explore strategies used by business leaders to implement organizational change initiatives successfully. A purposeful sample of 10 business leaders from 2 organizations located in the region of the Middle East and North Africa participated in the study. Data were collected from semistructured interviews and secondary sources including strategic business plan presentations, change tracking tools, meeting minutes, financial statements, and archival records. Data were analyzed …


Strategies For Retaining Life Insurance Sales Agents, Jose Pablo Pescador Jan 2020

Strategies For Retaining Life Insurance Sales Agents, Jose Pablo Pescador

Walden Dissertations and Doctoral Studies

The total number of life insurance sales agents has decreased from 535,000 in 1990 to 323,700 in 2014, averaging a total of 8,829 life insurance sales agents leaving the life insurance industry annually. Effective retention strategies of life insurance sales agents may provide a sustainable workforce in the life insurance industry. Guided by Ambler and Barrow’s employer branding theory, the purpose of this qualitative multiple case study was to explore strategies branch managers used to retain life insurance sales agents. The 6 participants in the study implemented effective retention strategies to retain life insurance sales agents within 2 life insurance …


Communication Of Fiduciary Risk For Workplace Retirement Plans, George Blount Jan 2020

Communication Of Fiduciary Risk For Workplace Retirement Plans, George Blount

Walden Dissertations and Doctoral Studies

More than 100 new 401(k) plan complaints were filed between 2016-2017, the highest two-year total since 2008-2009. Plan sponsors of retirement plans face personal financial liability for the risks associated with litigation focusing on their fiduciary responsibility. Grounded in the behavioral governance framework, the purpose of this qualitative case study was to explore the communication of risk for workplace retirement plans. The participants comprised 10 business leaders who are fiduciaries responsible for their company’s retirement plan with a national geographic footprint. Data were collected from semistructured interviews. Thematic analysis was used to analyze the data. Themes of benchmarking, the efficacy …


Organizational Support For Critical Incident Wellness And Crime Scene Investigators’ Perceived Effectiveness, Leggie Boone Jan 2020

Organizational Support For Critical Incident Wellness And Crime Scene Investigators’ Perceived Effectiveness, Leggie Boone

Walden Dissertations and Doctoral Studies

Law enforcement agencies are frequently studied for officer wellness, yet research is limited in the influence of organizational support for the psychological wellness of crime scene investigators exposed to tragic scenes. The purpose of this quantitative study was to examine the perceptions of job performance effectiveness of crime scene investigators based on organizational support through the provision of stress management resources. The theoretical framework of organizational support theory and management theory formed the basis of the investigation into the contributing elements of job performance. Data were collected through surveys from 92 crime scene investigators, of whom 77 were civilians and …


Consumer Credit Card Debt And Immigrants: A Cross-Sectional Study Of U.K. Immigrants’ Financial Capability, Paul Wesley Thompson Jan 2020

Consumer Credit Card Debt And Immigrants: A Cross-Sectional Study Of U.K. Immigrants’ Financial Capability, Paul Wesley Thompson

Walden Dissertations and Doctoral Studies

The problem addressed in this study is the ubiquitous nature and high level of consumer debt associated with certain demographics; however, research in the context of immigrants in the U.K. are limited. The problem is the lack of information about the association between credit card debt and immigrants, specifically on whether the income gap between U.K. immigrants and British citizens affects the level of consumer debt. The purpose of this quantitative cross-sectional correlational study is to examine whether there is an association between the income gap that exists between immigrants and British citizens and their respective levels of consumer debt, …


Healthcare Organizational Design Strategies To Improve Performance, Katherine Madonna Chubbs Jan 2020

Healthcare Organizational Design Strategies To Improve Performance, Katherine Madonna Chubbs

Walden Dissertations and Doctoral Studies

Business leaders are exploring ways to improve organizational performance through organizational design, including reviewing the structures of their organization. Grounded in McKinsey’s 7S framework, the purpose of this qualitative single case study was to explore organizational design strategies healthcare leaders used to improve organization performance. Participants were 6 leaders within a healthcare organization in Alberta, Canada, who successfully developed and implemented organizational design strategies to improve organizational performance. The data collection techniques included a review of internal and external documents, a reflective journal, and semistructured interviews. I used methodological triangulation and thematic analysis to complete the data analysis. The data …


A Phenomenological Study Of Millennials' Different Lived Perspectives Of Employee Engagement, Delores Grant Jan 2020

A Phenomenological Study Of Millennials' Different Lived Perspectives Of Employee Engagement, Delores Grant

Walden Dissertations and Doctoral Studies

Employee engagement is vital to the success of organizations. Employee disengagement continues to contribute to organizational failure. The purpose of this phenomenological study was to identify and report millennials different perspectives of employee engagement by exploring the research question. The central research question dealt with the lived experiences of millennials about employee engagement in the United States. The study sample consisted of 25 participants with at least 3 years of working experience in the United States. The data collection process consisted of semistructured interviews with participants of the millennial generation. Data analysis included coding of descriptive words by means of …


Strategies To Reduce Restaurant Employee Turnover Rates, Steven K. Dewey, Jr. Jan 2020

Strategies To Reduce Restaurant Employee Turnover Rates, Steven K. Dewey, Jr.

Walden Dissertations and Doctoral Studies

AbstractHigh employee turnover rates adversely affect profitability. Restaurant owners who fail to retain employees are at risk of increased employee turnover costs, reduced profit potential, and risk business failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative, single case study was to explore leadership strategies to reduce employee turnover. Participants comprised 6 restaurant leaders based out of the same New York restaurant. Leaders participated in semistructured interviews to provide information on strategies they used to reduce employee turnover. Thematic analysis was used to analyze the data. Three themes emerged: leadership, financial benefits, and contributing to a higher purpose. …


Relationship Between Transformational Leadership Style And Financial Sustainability, Tameika R. Campbell Jan 2020

Relationship Between Transformational Leadership Style And Financial Sustainability, Tameika R. Campbell

Walden Dissertations and Doctoral Studies

Only 50% of the U.S. small businesses opened in 2011 were able to maintain financial sustainability. Small business owners struggle with identifying the type of leadership style needed to increase financial sustainability. Grounded in the transformational leadership theory, the purpose of this correlational study was to examine the relationship between idealized influence, inspirational motivation, intellectual stimulation, individualized consideration, and financial sustainability. The participants consisted of 76 small business owners located in Arkansas, California, Louisiana, Maryland, Texas, and Virginia. The business owners completed a survey containing the Multifactor Leadership Questionnaire and the Financial Capability Scale. The data were analyzed using multiple …


راس المال الروحي: منظور معاصر لاستنهاض سلوك المواطنة التنظيمية: من خلال الدور الوسيط للملكية النفسية, كمال كاظم الحسيني Dec 2019

راس المال الروحي: منظور معاصر لاستنهاض سلوك المواطنة التنظيمية: من خلال الدور الوسيط للملكية النفسية, كمال كاظم الحسيني

Muthanna Journal of Administrative and Economics Sciences

No abstract provided.


Identifying The Leadership Skills Needed To Develop The Competencies To Lead In A Postcrisis Organization: A Delphi Study, Paul Turgeon Dec 2019

Identifying The Leadership Skills Needed To Develop The Competencies To Lead In A Postcrisis Organization: A Delphi Study, Paul Turgeon

Dissertations

Purpose: Organizational leaders play a pivotal role in postcrisis activities. There is abundant research in the actions of leaders in a crisis; however, there is limited research regarding the leadership competencies required postcrisis, and a gap remains in knowing which leadership skills are needed postcrisis. The purpose of this Delphi study was to identify the leadership skills needed to promote organizational resilience, to act with integrity, and to possess a learning orientation of organizational leaders in the postcrisis phase.

Methodology: This study used a 3-round Delphi technique to identify the leadership skills that support the possession of the competencies needed …


Cultures Of Servant Leadership And Their Impact, Robert Giambatista, Robert Mckeage, Jeremy Brees Dec 2019

Cultures Of Servant Leadership And Their Impact, Robert Giambatista, Robert Mckeage, Jeremy Brees

The Journal of Values-Based Leadership

Servant Leadership has primarily been studied at the level of individual leaders and their impact, yet Greenleaf, who first formally proposed the idea in 1970, also considered the construct as an important institutional element. Further, because it is values-based, and culture is the organizational mechanism for developing and transmitting shared values, an organizational lens for studying servant leadership is also needed. The current study of three firms examines organizational differences in servant leadership. We found organizational differences in levels of servant leadership, suggesting a cultural explanation. We also found that individual (i.e., supervisor) and organizational (i.e., cultural) servant leadership have …


Helping Leaders Grow Up: Vertical Leadership Development In Practice, Hannah E. Jones, Julie A. Chesley, Terri Egan Dec 2019

Helping Leaders Grow Up: Vertical Leadership Development In Practice, Hannah E. Jones, Julie A. Chesley, Terri Egan

The Journal of Values-Based Leadership

This research reinforces arguments for the use of adult vertical development theory to transform traditional leadership development practices to prepare leaders for the volatile, uncertain, complex, and ambiguous (VUCA) world. Vertical leadership development strategies and practices were assessed in fifteen large organizations. Multiple factors impacted implementation of vertical development practices. The primary factor was the overall leadership development mindset (the organization’s learning strategy and its theory of individual change). Secondary factors include senior leader engagement, space for openness and vulnerability, capability and experience of practitioners, alignment in business processes, and expanded understanding of risk-taking. Our results illustrate that accelerating leadership …


Five Values That Guide Wise Leaders, Ritch Eich Dec 2019

Five Values That Guide Wise Leaders, Ritch Eich

The Journal of Values-Based Leadership

No abstract provided.


Exemplary Human Resources Administrators Leading Through Storytelling, Colleen Slattery Dec 2019

Exemplary Human Resources Administrators Leading Through Storytelling, Colleen Slattery

Dissertations

Purpose: The purpose of this phenomenological study was to understand and describe how exemplary human resources administrators use storytelling to lead organizations using Denning’s (2011) model. In addition, it was the purpose to understand how they use storytelling to create transformational change. Denning’s The Leader’s Guide to Storytelling highlights eight storytelling narrative patterns: to ignite action and implement new ideas, build trust, build your organizations’ brand, transmit organizational values, foster collaboration, share knowledge, neutralize rumor, and create and share vision.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary human resources administrators in Northern California. The researcher was …


Relationship Of Transformational Leadership And Organizational Change During Enterprise Agile And Devops Initiatives In Financial Service Firms, Christopher J. Kuiper Dec 2019

Relationship Of Transformational Leadership And Organizational Change During Enterprise Agile And Devops Initiatives In Financial Service Firms, Christopher J. Kuiper

Doctoral Dissertations and Projects

The rate of organizations adopting Agile and DevOps methodologies has grown in recent years, with researchers observing the impact of leadership styles and methodology adoption, presenting challenges with sustaining and scaling change initiatives. Where organizations within the marketplace today reveal the significance of leadership in influencing change, while findings signal deficiencies with having leaders who are ready. The purpose of this quantitative correlational research examines the increased probability of failure organizations face when engaging in enterprise Agile and DevOps transformational change initiatives. Through investigating the relationship between transformational leadership behaviors, readiness for change, and organizational citizenship behavior exhibited by management …


Contextual Influences On Human Resources Development: Considerations And Evaluations On The Various External And Internal Factors That Shape And Influence Hrd In Organisations, Charles Alves De Castro Dec 2019

Contextual Influences On Human Resources Development: Considerations And Evaluations On The Various External And Internal Factors That Shape And Influence Hrd In Organisations, Charles Alves De Castro

Articles

This article aims to briefly understand and evaluate the main external and internal factors that impact directly on human resources development area within the organisations, mainly related to multinational companies. Also, it discusses the various aspects and influences on HRD-(Human Resources Development) such as societal, organisational/local, global, that impacts on costs, environment, regulations, policies, culture, beliefs, technology and values. This research was carried out by way of a literature review. This is important to demonstrate, explain and evaluate the current existent literature about this specific theme covered in this article. Furthermore, through this review we compared previous research on HRD. …


The Effect Of Organizational Tenure, Bargaining Unit Status, And Union Membership On Local Government Employee Public Service Motivation, Ty Ryburn Dec 2019

The Effect Of Organizational Tenure, Bargaining Unit Status, And Union Membership On Local Government Employee Public Service Motivation, Ty Ryburn

Graduate Theses and Dissertations

Two of the largest challenges public organizations face in motivating their workforces are the aging workforce and the strong union influence (Lavigna, 2014). On June 27, 2018, the United States Supreme Court ruled in Janus vs. AFSCME to abolish agency fees, and gave public service employees in bargaining units the right to choose whether they want to pay union dues or pay no fees at all.

In examining the unique motivational factors of employees in the public sector, Perry and Wise (1990) developed a theory called Public Service Motivation (PSM). Later, Perry (1996) developed a survey instrument which despite criticism, …


Individual Goal Orientations, Team Empowerment, And Employee Creative Performance: A Case Of Cross-Level Interactions, Yi Liu, Shuhong Wang, Xiang Yao Dec 2019

Individual Goal Orientations, Team Empowerment, And Employee Creative Performance: A Case Of Cross-Level Interactions, Yi Liu, Shuhong Wang, Xiang Yao

School of Business Faculty Research

Intrigued by relationship between team motivational context and individual characteristics in the organizational reality, we developed and tested a cross-level model to investigate the interactive effects of team empowerment and individual goal orientations on individual creative performance through the mediating mechanism of an individual's creative self-efficacy. Using multi-wave multi-source data from 63 R&D teams in three IT companies, we found that (1) team empowerment, individual learning goal orientation, and individual performance orientation are all positively related to individual creative performance through mediation of creative self-efficacy; (2) learning orientation and performance approach orientation could both supplement the effects of team empowerment …


Building Nonprofit Capacity To Achieve Greater Impact: Lessons From The U.S.-Mexico Border, Meg Loomis, Shirly Thomas, Carla Taylor Dec 2019

Building Nonprofit Capacity To Achieve Greater Impact: Lessons From The U.S.-Mexico Border, Meg Loomis, Shirly Thomas, Carla Taylor

The Foundation Review

Foundations often rely on strong relationships with grantees doing frontline work in marginalized communities. Yet these nonprofits typically face myriad financial and policy pressures that must be managed amid increasing need for their services. Helping them expand their impact requires funders to invest in their grantees’ organizational health and capacity.

This article discusses the capacity-building funding experiences of Methodist Healthcare Ministries of South Texas, which saw firsthand the needs of grantees when it partnered with eight community-health organizations through its Sí Texas initiative and, in response, created a $1.5 million capacity-building program for those organizations.

This article also shares the …


Making Health Equity Real: Implementing A Commitment To Engage The Community Through Fellowships, Saphira M. Baker, Mark D. Constantine Dec 2019

Making Health Equity Real: Implementing A Commitment To Engage The Community Through Fellowships, Saphira M. Baker, Mark D. Constantine

The Foundation Review

Between 2016 and 2019, Richmond Memorial Health Foundation jumpstarted its transformation from a health legacy foundation committed to increasing access to health care to one promoting regional health equity through a racial and ethnic lens. A central component of this new focus was the trustees’ decision to invite community members to inform and advance the health equity strategy through two distinct community fellowship programs — the Equity + Health Fellowships. These programs ultimately provided the foundation with a new language, benchmarks, and structure for welcoming broader community engagement.

This article highlights the outcomes of both programs, how the experience with …


African American Female Law Enforcement Officers' Lived Experiences And Mentoring: A Thematic Narrative, Harold Wilson Dec 2019

African American Female Law Enforcement Officers' Lived Experiences And Mentoring: A Thematic Narrative, Harold Wilson

Doctoral Dissertations

Black female officers are an underrepresented sub-group of the law-enforcement profession. The bulk of research on women’s policing has focused on the growth of women in law enforcement, barriers, sexual harassment, gender differences, why women are deterred from law enforcement, physical limitations, and instruments used during the recruitment process, and the stress endured after entry into the profession. When looking at Black female officers’ lived experience and perceptions around mentoring; research is lacking. Eight Black female officers from the San Francisco Bay Area participated in this study. Findings revealed that all of the women have faced a recurring sense of …


How Ecommerce Is On The Rise, Kayla Smith Dec 2019

How Ecommerce Is On The Rise, Kayla Smith

Honor’s College Freeman Research Journal

In this paper I will observe how the development of new technologies (that have seen extreme changes) has led to a lot of changes in the way products are manufactured, services are offered, and money is transacted and the products delivered. Due to changes in consumer demands in the market, technology has been manipulated over the years, giving rise to multinational billion dollar organizations that keep adapting overtime to keep up with the rapidly changing consumer needs. In particular, with communication, the rise of the mobile phone network and the Internet have particularly revolutionized the way business is done entirely. …


Information And Communication Technology, Uncertainty Reduction, And Dual Identification In Chinese Organizations, Ran Ju, Moyi Jia Nov 2019

Information And Communication Technology, Uncertainty Reduction, And Dual Identification In Chinese Organizations, Ran Ju, Moyi Jia

Journal of International & Interdisciplinary Business Research (2014-2019)

By employing Chinese sample, this study examined the relationship between organizational members’ use of information and communication technologies (ICT) and their identification with the immediate workgroup and the overall organization. Employees’ uncertainty level was proposed as a mediating factor in these relationships. Participants N=336 completed an online survey. Results indicated that workgroup identification (WID) was positively predicted by members’ use of organizational social media to seek work-related information, and organizational identification (OID) was positively predicted by organizational social media and intranet for the same purpose. These relationships were either partially or fully mediated by employee’s uncertainty level. Results contributed to …


The Relative Importance Of Transformational Leadership And Contingent Reward On Satisfaction With Supervision In Nonprofit And For-Profit Organizations, Agnieszka Kwapisz, F. William Brown, Scott Bryant, Robyn Chupka, Terry Profota Nov 2019

The Relative Importance Of Transformational Leadership And Contingent Reward On Satisfaction With Supervision In Nonprofit And For-Profit Organizations, Agnieszka Kwapisz, F. William Brown, Scott Bryant, Robyn Chupka, Terry Profota

Journal of International & Interdisciplinary Business Research (2014-2019)

We study the relationships and intervening mechanism between leaders’ transformational and contingent reward behaviors and the raters’ satisfaction with their supervision in the context of nonprofit and for-profit management settings in the United States. The results show that regardless of the context, transformational leadership on the part of the manager relates positively to the raters’ satisfaction with supervision and that this relationship is stronger in nonprofit organizations. Our results also provide evidence for the differential impact of contingent reward in for-profit and nonprofit settings. In the for-profit context, the relationship between contingent reward and satisfaction with supervision is negative while …


Seven Steps To Successful Change: How A Large Academic Medical Center Prepared Patients For Organizational Change, Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg Jr, Jason Morgan Nov 2019

Seven Steps To Successful Change: How A Large Academic Medical Center Prepared Patients For Organizational Change, Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg Jr, Jason Morgan

Patient Experience Journal

Vanderbilt University Medical Center (VUMC) launched a new electronic health record (EHR) in a “big bang” implementation that saw the new software go live across multiple hospitals, clinics and geographic locations in a single morning. The organization rightly focused most of its energy on preparing its nearly 25,000 employees for the impacts of the transition, but it also considered the effects that would be felt by its patients and families. Survey data indicate that patient satisfaction scores demonstrably dip before, during and after an EHR implementation, and take approximately a year to recover. A team at DMC employed a seven-step …


Change Management Can Be Simple And Complex, Lalit Jagtiani Nov 2019

Change Management Can Be Simple And Complex, Lalit Jagtiani

Asian Management Insights

The success of any intervention is achieved by winning over the support of staff and aligning team members who are driven by different professional agendas.


Perceived Fit Between Green Is And Green Scm: Does It Matter?, Zhaojun Yang, Jun Sun, Yali Zhang, Yin Wang Nov 2019

Perceived Fit Between Green Is And Green Scm: Does It Matter?, Zhaojun Yang, Jun Sun, Yali Zhang, Yin Wang

Information Systems Faculty Publications

From a task-technology fit perspective, green SCM and green IS are likely to have synergistic effects on corporate sustainability. Yet, the exact mechanisms through which their perceived alignment by employees may exert influences on organizational performances are unclear. This study captures potential enablement and coverage routes at different development stages of sustainability with fit-as-mediation and fit-as-moderation, respectively. The results based on the observations collected from more than 400 organizations in the USA and China suggest that the perceived fit gradually shifts from a moderator role to a mediator role as the two green endeavors integrate with each other.