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Turnaround Management Of Airport Service Providers Operating During Covid-19 Restrictions, Bassam Buhusayen, Pi-Shen Seet, Alan Coetzer Jan 2020

Turnaround Management Of Airport Service Providers Operating During Covid-19 Restrictions, Bassam Buhusayen, Pi-Shen Seet, Alan Coetzer

Research outputs 2014 to 2021

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. Many sectors worldwide have been impacted by government restrictions resulting from the COVID-19 pandemic. For example, restrictions on travel have resulted in major losses for organizations operating within the aviation sector. This study aims to emphasize the challenges faced by these organizations while they implement turnaround management strategies. The study is based on 30 semi-structured interviews with frontline managers working for airline service providers in three different departments of an airport in Australia. The organization has implemented several turnaround management strategies to survive the crisis caused by COVID-19 restrictions, creating new …


Servitization Model For Chemical Industry In Thailand, Tanyaporn Kanignant Jan 2020

Servitization Model For Chemical Industry In Thailand, Tanyaporn Kanignant

Chulalongkorn University Theses and Dissertations (Chula ETD)

Chemical industry traditionally produces and sells tangible goods in large volume and high price cometition. Recently, firms in chemical industry provide additional services to their customers. Several manufacturers change from tangible product suppliers to both product and service providers. This movement is called servitization (Vandermerwe & Rada, 1988). Chemical servitization levels can be classified into 4 categories which are product only, service added to the product, service differential the product and service is the product (Thoben, Eschenbacher, & Jagdev, 2001). The objectives of this paper are to construct servitization framework for chemical suppliers to shift to product service integration and …


Performance Management: Quo Vadis?, Filip Lievens, Philipp Schapers, Christoph N. Herde Jan 2020

Performance Management: Quo Vadis?, Filip Lievens, Philipp Schapers, Christoph N. Herde

Research Collection Lee Kong Chian School Of Business

Traditionally performance management has been described as a powerful tool in Human Resource Management (HRM) because it has potentially a wide array of application possibilities for various HR topics. However, the reality in practice is different. Various surveys reported that more than 90 percent of the performance management systems are unsuccessful. Further studies have shown that up to 75% of staff feel that their organization’s performance management system does not help them to improve their performance and is largely a waste of time (e.g., Capelli & Tavis, 2016; Pulakos, 2009). Economic analyses of the return on investment (as compared to …


Political Ideology Of The Board And Ceo Dismissal Following Financial Misconduct, Uisung Park, Warren Boeker, David Gomulya Jan 2020

Political Ideology Of The Board And Ceo Dismissal Following Financial Misconduct, Uisung Park, Warren Boeker, David Gomulya

Research Collection Lee Kong Chian School Of Business

Why do some boards refuse to take serious action against CEOs who have committed financial misconduct? Past work has directed attention to the antecedents of misconduct while largely overlooking this question. The relatively few studies to examine it have typically revolved around the capacity of boards to take action, or their relationships to their CEOs. This study instead examines how the beliefs and values held by board members can influence their actions following financial misconduct. Focusing on political ideology, we argue and find that politically conservative boards are more likely to respond by dismissing the CEO than are liberal boards. …


The Relationships Among External Environments, Organizational Structures, And Performance In Pursuit Of The Clinical And Academic Missions At Academic Health Centers, Eric J. Strucko Jan 2020

The Relationships Among External Environments, Organizational Structures, And Performance In Pursuit Of The Clinical And Academic Missions At Academic Health Centers, Eric J. Strucko

Theses and Dissertations

Clinical and academic missions place Academic Health Centers (AHCs) at the center of the American health care system, and the future viability of these institutions requires successful performance in competitive environments. AHCs are organizations involving hospitals, physician group practices, and medical schools, and treat patients with complex conditions, conduct bio-medical and health science research, and educate future physicians and health professionals. AHCs account for 20% or $540 billion of national health care expenditures, conduct over 80% of all heart, liver, and lung transplants, utilize over $27 billion in annual sponsored research funding, and graduate approximately 17,300 medical doctors annually. Financial …


Knowledge And Skill Predictors Of Voice Behavior: Voice As An Upward Influence, Zitong Sheng Jan 2020

Knowledge And Skill Predictors Of Voice Behavior: Voice As An Upward Influence, Zitong Sheng

Theses and Dissertations

Abstract

In recent years, there has been a growing body of research focused on improving our understanding of employee voice behavior. Yet this literature focuses mainly on factors that influence employees’ decisions regarding whether to speak up (i.e., quantity of voice behavior), rather than factors that influence whether voice behavior turns out to be effective. As a result, job attitudes and personality characteristics have been identified as the major personal factors predicting voice behavior. The current study contributes to the voice literature by viewing voice from an upward influence angle, examining the influences of the quality of content and …


Building Renewed Relevance: Portraits Of Ceos Rebranding Iconic Nonprofit Organizations, Helen A. Lowman Jan 2020

Building Renewed Relevance: Portraits Of Ceos Rebranding Iconic Nonprofit Organizations, Helen A. Lowman

Antioch University Dissertations & Theses

In the United States, we often refer to the social sector as one leg of a three-legged stool. The private and public sectors support the other two legs. The social sector made up of nonprofit, nongovernmental, and charity organizations, contributes to the development of American society by focusing on social good rather than the desire to make profit. For decades, the sector has functioned as the social conscience of our society. However, many iconic, legacy nonprofits have struggled to keep their relevance in today’s world: their creation tied to a past societal problem, their mission and brand no longer germane …


Saving A Seat For A Sister: A Grounded Theory Approach Exploring The Journey Of Women Reaching Top Policing Executive Positions, Nicola D. Smith-Kea Jan 2020

Saving A Seat For A Sister: A Grounded Theory Approach Exploring The Journey Of Women Reaching Top Policing Executive Positions, Nicola D. Smith-Kea

Antioch University Dissertations & Theses

The world of women in law enforcement is a thought-provoking one that has received increasing attention both in academia as well as in practice over the past few decades. Even more intriguing, and despite advances in the profession, is the low number of women in executive leadership positions in law enforcement. There is a vast underrepresentation of women in top executive leadership positions across the 18,000 law enforcement agencies in the United States. The purpose of this study was to gain an understanding of the complex journey of women to top executive policing leadership positions. Embracing a positive psychology approach, …


Leader Readiness In A Volatile, Uncertain, Complex, And Ambiguous Business Environment, Karen Rimita, Stephanie N. Hoon, Robert Levasseur Jan 2020

Leader Readiness In A Volatile, Uncertain, Complex, And Ambiguous Business Environment, Karen Rimita, Stephanie N. Hoon, Robert Levasseur

Journal of Sustainable Social Impact

Organizational leaders in the 21st century face relentless changes in the business environments in which they operate. The diversity, intensity, and rapidity of these changes create volatility, uncertainty, complexity, and ambiguity (VUCA), which challenge leaders on ways to lead effectively as existing methods prove inadequate. The problem in this study was that of inadequate leader preparedness to lead and win in VUCA environments. The purpose of this hermeneutic phenomenological study was to explore the lived experiences of 15 Nigerian corporate executives about their VUCA business environment and the strategies they employed for VUCA-readiness and success using open-ended interview questions. The …


Interrelations Among Leadership Competencies Of Bim Leaders: A Fuzzy Dematel-Anp Approach, Seyed Armin Mirhosseini, Reza Kiani Mavi, Neda Kiani Mavi, Behzad Abbasnejad, Farzaneh Rayani Jan 2020

Interrelations Among Leadership Competencies Of Bim Leaders: A Fuzzy Dematel-Anp Approach, Seyed Armin Mirhosseini, Reza Kiani Mavi, Neda Kiani Mavi, Behzad Abbasnejad, Farzaneh Rayani

Research outputs 2014 to 2021

© 2020 by the authors. The use of new, digitally enabled innovations, such as building information modeling (BIM), raises issues such as the delineation of a competent leader. Even though BIM-based competency assessment models have become essential tools for maximizing the potential values of BIM implementation, the current competency models provide limited focus on leadership aspects that facilitate and enhance the BIM implementation efforts. This paper seeks to identify the specific competencies required for BIM implementation and examines the relationships between these competencies. Thirty-two experts from around the globe investigated a total of 15 leadership competencies under three categories pertaining …


Eagle Accountant, Parker College Of Business Jan 2020

Eagle Accountant, Parker College Of Business

College of Business: News & Publications

  • Note from the Director
  • SOA at a Glance
  • The 4.4 Accountant
  • Accounting Day 2020
  • Accounting Day Scholarships
  • Additional Scholarship Recipients
  • Special Thanks to Sponsors of Accounting Day Scholarships
  • December 2019 Graduates
  • May 2020 Graduates
  • August 2020 Graduates
  • Spring 2020 Fraud, Forensic & Taxation Certificates
  • Graduating Student Photos
  • Student Reflections
  • Graduate Memories
  • Faculty Spotlight
  • Alumni Spotlight
  • National Association of Black Accountants
  • Association of Certified Fraud Examiners
  • Volunteer Income Tax Assistance
  • Interviews & Interrogations Outreach
  • Legal Eagles: 13th Annual MAcc Mock Trial
  • Faculty Awards
  • Promotion & Tenure
  • New Faces in the SOA
  • Going Online
  • Faculty Research & Publication Highlights
  • Faculty Notes
  • Accounting …


Eagle Accountant - 2020, Georgia Southern University Jan 2020

Eagle Accountant - 2020, Georgia Southern University

Eagle Accountant

  • Note from the Director
  • SOA at a Glance
  • The 4.4 Accountant
  • Accounting Day 2020
  • Accounting Day Scholarships
  • Additional Scholarship Recipients
  • Special Thanks to Sponsors of Accounting Day Scholarships
  • December 2019 Graduates
  • May 2020 Graduates
  • August 2020 Graduates
  • Spring 2020 Fraud, Forensic & Taxation Certificates
  • Graduating Student Photos
  • Student Reflections
  • Graduate Memories
  • Faculty Spotlight
  • Alumni Spotlight
  • National Association of Black Accountants
  • Association of Certified Fraud Examiners
  • Volunteer Income Tax Assistance
  • Interviews & Interrogations Outreach
  • Legal Eagles: 13th Annual MAcc Mock Trial
  • Faculty Awards
  • Promotion & Tenure
  • New Faces in the SOA
  • Going Online
  • Faculty Research & Publication Highlights
  • Faculty Notes
  • Accounting …


A Third Dimension In The Mirror? How Senior Managers Design Products And Organizations, Norbert Bach, Peter Galvin Jan 2020

A Third Dimension In The Mirror? How Senior Managers Design Products And Organizations, Norbert Bach, Peter Galvin

Research outputs 2014 to 2021

Individual CEO characteristics may affect architectural choices through the application of managerial discretion. Systems such as organizations and their products are not purely driven toward modularity because of external forces. Individual CEO characteristics may constitute an additional dimension to established mirroring considerations that impacts both the choice of architecture and the correspondence between product and organization architectures.


University Interactions: Forms, Peculiarities And Tensions, Nkechinyem Omeife, Conor Horan Jan 2020

University Interactions: Forms, Peculiarities And Tensions, Nkechinyem Omeife, Conor Horan

Conference papers

Interactions between university and industry or society mainly occur in the form of transfer and/or collaborations. However, both forms have mostly been discussed as transfer thus, the underpinnings of both forms are not often discussed. As a result, the tensions (contradictions, dialectics and paradoxes) embedded in the interactions are also overlooked (not explored). This paper proposes to explore the underpinnings of the both forms of interaction and the tensions therein. Transfer is often linked with incubation and acceleration with concerns around absorption and diffusion of knowledge and through channels such as publications, conferences, teaching and pedagogy, joint research and knowledge …


A Scenario-Based Parametric Analysis Of The Army Personnel-To-Assignment Matching Problem, Matthew D. Ferguson, Raymond R. Hill, Brian J. Lunday Jan 2020

A Scenario-Based Parametric Analysis Of The Army Personnel-To-Assignment Matching Problem, Matthew D. Ferguson, Raymond R. Hill, Brian J. Lunday

Faculty Publications

This study aims to compare linear programming and stable marriage approaches to the personnel assignment problem under conditions of uncertainty. Robust solutions should exhibit reduced variability of solutions in the presence of one or more additional constraints or problem perturbations added to some baseline problems.
Several variations of each approach are compared with respect to solution speed, solution quality as measured by officer-to-assignment preferences and solution robustness as measured by the number of assignment changes required after inducing a set of representative perturbations or constraints to an assignment instance. These side constraints represent the realistic assignment categorical priorities and limitations …


A Look At Vision: Perspectives Throughout The Organizational Hierarchy Of The Christian University Context, William Kyle Brantley Jan 2020

A Look At Vision: Perspectives Throughout The Organizational Hierarchy Of The Christian University Context, William Kyle Brantley

Electronic Theses and Dissertations

Research supports vision as a central tenet to leadership. Just as important as the content of vision is how it is communicated. However, once a vision is cast, far less is known about how it is communicated throughout the organization and how it influences members throughout the organizational hierarchy. For faith-based organizations like Christian colleges and universities, vision is particularly important as it serves to steer the institution toward a greater realization of its faith-based identity. This study contributes to the empirical research on vision, its communication, and its effect, as both the nature and impact of vision communication within …


Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich Jan 2020

Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich

Walden Dissertations and Doctoral Studies

AbstractProjects are used to implement the organization's strategic goals, but high failure rates reduce projects' effectiveness in successfully achieving goals. High failure rates reduce project managers’ effectiveness of projects in successfully achieving goals. Senior leaders and project managers are unable to deliver successful projects due to unmanaged risks. Grounded in expected utility theory, the purpose of this quantitative correlational study was to examine the relationship between risk identification, risk responses, and project success. A survey was created in SurveyMonkey® and distributed on LinkedIn. Survey responses were analyzed from 71 project managers with at least five years of experience in Washington, …


Workplace Incivility Of Female Managers On Self-Confidence, Self-Awareness, And Self-Esteem Of Female Workers, Dwan L. Bryant Jan 2020

Workplace Incivility Of Female Managers On Self-Confidence, Self-Awareness, And Self-Esteem Of Female Workers, Dwan L. Bryant

Walden Dissertations and Doctoral Studies

Workplace incivility has been a focus of scholars since 1999 and a rising phenomenon among women within various organizations. Women represent more than half of the workforce in the United States, indicating that it is very likely that a woman will have a woman manager and/or employee at some time during her work experience. Researchers have demonstrated that women workers are very likely to experience workplace incivility during their work life more than men. Researchers have not yet established how workplace incivility impacts the female workers self-confidence, self-esteem and self-awareness when perpetrated by their female manager. The purpose of this …


Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree Jan 2020

Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree

Walden Dissertations and Doctoral Studies

Lack of effective cost containment strategies to support enterprise resource planning (ERP) system implementations within higher education institutions (HEIs) result in budget overruns 50% of the time. Grounded in Gartner’s IT cost containment techniques, the purpose of this qualitative multiple case study was to explore strategies HEI project directors use to support a successful ERP implementation on time and within budget. The participants comprised 5 project directors and managers from HEIs and another public organization in the state of Washington. Data were collected from semistructured interviews, archival data, and organization documents. Thematic analysis was used to analyze the data, and …


Successful Strategies For Reducing Middle Management Turnover In The Automotive Industry, Nicole Isabella King-Daniel Jan 2020

Successful Strategies For Reducing Middle Management Turnover In The Automotive Industry, Nicole Isabella King-Daniel

Walden Dissertations and Doctoral Studies

Employee turnover at the middle management level can cost an organization up to 250% of an employee’s annual compensation in replacement cost. Identifying the strategies that business leaders use to mitigate turnover at the middle management level is fundamental to business sustainability. Grounded in Blanchard and Hersey’s situational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies used by automotive leaders to mitigate middle management turnover. The participants comprised of 6 senior leaders within the automotive industry located in the north-eastern region of Trinidad, who successfully mitigated turnover in their organizations at the middle …


Successful Balanced Scorecard Implementation Strategies For A Manufacturing Organization, Timothy J. Zorek Jan 2020

Successful Balanced Scorecard Implementation Strategies For A Manufacturing Organization, Timothy J. Zorek

Walden Dissertations and Doctoral Studies

Up to 90% of businesses fail to execute their business strategies. Still, the effective implementation of a performance measurement system like the balanced scorecard (BSC) often leads to the implement a more successful execution of a business strategy. The purpose of this qualitative single case study sought to explore the successful strategies used by business leaders to implement a BSC effectively. Change theory was the conceptual framework for the study. Participants consisted of 3 business leaders of a manufacturing organization in Southeast Wisconsin, who successfully implemented the balanced scorecard within their business. Data were collected from face-to-face, semistructured interviews, and …


Making It Personal: Developing Sustainability Leaders In Business, Aoife Brophy Haney, Jenny Pope, Zoe Arden Jan 2020

Making It Personal: Developing Sustainability Leaders In Business, Aoife Brophy Haney, Jenny Pope, Zoe Arden

Research outputs 2014 to 2021

Sustainability challenges present organizations in many industries with the need to change. Leaders are critical to the process of becoming more sustainable, and yet leading change for sustainability requires new competencies. Learning at an individual level is central to developing new competencies; however, there has been limited focus to date in the literature on corporate sustainability on how leaders can learn to respond to sustainability challenges. In this article, we focus on how managers learn to become sustainability leaders in their organizations by exploring the phenomenon of experiential learning programmes. We do this by interviewing participants and organizers of four …


Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown Jan 2020

Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown

Walden Dissertations and Doctoral Studies

As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …


Leadership And Performance Of The Brewery Industry In Nigeria, Abayomi Abimbola Abidakun Jan 2020

Leadership And Performance Of The Brewery Industry In Nigeria, Abayomi Abimbola Abidakun

Walden Dissertations and Doctoral Studies

One of the most pressing concerns for business organizations remains the need to seek leaders who can manage employee effectively and efficiently to improve business performance. Guided by the principles of transformational leadership theory, this correlational study examined the relationship between leadership and non-financial performance at the brewery industry in Nigeria. I relied on primary data collected using the Multifactor Leadership Questionnaire -MLQ, job satisfaction scale-JSS, three-components commitment scale- JCS and six-item Turnover Intention Scale (TIS-6) to measure leadership, job satisfaction, employee commitment and turnover intention. Four hundred participants who were senior and junior manager at Nigerian Breweries Plc. were …


Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo Jan 2020

Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo

Walden Dissertations and Doctoral Studies

Small and medium size business owners who do not use information systems effectively degrade business models, reduce customer value, and diminish the prospects for business stability, profitability, and growth. Grounded in the resource based view framework, the purpose of this qualitative multiple-case study was to explore the information systems strategies small business owners used to sustain their business beyond 5 years. A purposeful sample of 5 owners of 5 different small and medium sized businesses in the state of Texas participated in the study. Data were collected via semistructured, face-to-face interviews, company documents, and member checking. Data were analyzed using …


Female Small Business Owners: Strategies For Success, Betsy J. Peterson Jan 2020

Female Small Business Owners: Strategies For Success, Betsy J. Peterson

Walden Dissertations and Doctoral Studies

In 2015, 30.2 million small businesses existed in the United States; the Small Business Administration predicted that only half would survive beyond 5 years. Female business owners who do not establish practices to gain a competitive advantage in the small business marketplace may experience poor business performance. Grounded in trait theory, the purpose of this qualitative multiple case study was to explore the business strategies female small business owners use to succeed in a small business beyond 5 years. Participants included 3 female owners of successful small businesses in Northern California who have been in continual operation for more than …


Strategies To Sustain Funding In The Nonprofit Sector, Mark Sami Jan 2020

Strategies To Sustain Funding In The Nonprofit Sector, Mark Sami

Walden Dissertations and Doctoral Studies

Nonprofits provide much needed services to communities, especially to the poor and

vulnerable population, but the majority are operating in an environment of uncertainty

because of scarcity of resources. It is imperative that nonprofit managers implement

strategies to ensure the sustainability of their organizations. Grounded in the general

systems theory, the purpose of this qualitative multiple case study was to explore

strategies that nonprofit managers use to sustain funding in the nonprofit sector. The

study participants were 3 nonprofit managers, including 2 from the Caribbean, and 1

from the United States. Data were collected from semistructured interviews and a review …


Employee Engagement In Antigua And Barbuda Broadcasting Services, Jrucilla Bernice Samuel Jan 2020

Employee Engagement In Antigua And Barbuda Broadcasting Services, Jrucilla Bernice Samuel

Walden Dissertations and Doctoral Studies

Employee disengagement is a direct threat to business survival. The strategic development of sustainable engagement initiatives results in employee well-being and also mitigates against organizational collapse. Grounded in the conceptual frameworks of employee engagement theory, Deci and Ryan’s self-determination theory, and Kahn’s theory of personal engagement, the purpose of this qualitative single case study was to explore the motivational strategies some media leaders use to keep employees engaged. The participants comprised 5 media leaders in Antigua and Barbuda with at least 2 years’ experience in successful employee engagement. Data were collected in person via semistructured interviews and documents from the …


Strategies For Business Management Innovations To Improve Competitiveness, Roger George Denousse Jan 2020

Strategies For Business Management Innovations To Improve Competitiveness, Roger George Denousse

Walden Dissertations and Doctoral Studies

Some African business leaders were, in 2019, less competitive because they continue to use traditional business management practices and have failed to incorporate advanced technology. Taking advantage of new management strategies and innovative technology to increase their global competitiveness will benefit African businesses. The purpose of this multiple case study, grounded in Burns’ transformational leadership theory, was to explore strategies that business leaders in Seychelles have used to implement management innovations to improve competitiveness. The participants consisted of 5 business leaders from 5 large innovative business organizations operating successfully and based in Mahe, Seychelles. The data were collected through semistructured …


Strategies For Improving Accounting Controls For Donations To Nonprofit Organizations, Heartwill Nana Serwah Doughan Jan 2020

Strategies For Improving Accounting Controls For Donations To Nonprofit Organizations, Heartwill Nana Serwah Doughan

Walden Dissertations and Doctoral Studies

Many nonprofit organizations (NPOs) lack strategies to develop and maintain adequate accounting controls, thereby decreasing donations and organizational sustainability. Leaders of NPOs rely on donations to operate programs effectively and remain sustainable using adequate accounting controls. Grounded in the strategic management theory, the purpose of this qualitative, single case study was to identify strategies that NPO leaders used to improve their accounting controls to maintain and demonstrate financial stability. The participants comprised 4 leaders of an NPO located in Kansas and New Hampshire in the United States who had developed and maintained accounting controls to facilitate an increase in donations …