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Three Essays On Financial Information, Disclosures, And Ethics, Ankit Kapur
Three Essays On Financial Information, Disclosures, And Ethics, Ankit Kapur
Finance and Real Estate Dissertations - Archive
This dissertation aims to study the impact of different sources of financial information and corporate policies on outcomes that are relevant to researchers, regulators, finance professionals, financial institutions, and investors.
In the first essay, I show that credit rating change announcements disclose a new form of value-relevant information to the market. Issuer credit rating downgrades (upgrades) inform the market about equity underpricing (overpricing). This is reflected by a significant association between a firm’s downgrade (upgrade) and increase (decrease) in the anomalous stock underpricing (overpricing). Furthermore, I show how this mispricing gets corrected over time by analyzing the returns after the …
Graph-Partitioning Entity Resolution For Resolving Noisy Product Names In Ocr Scans Of Retail Receipts, Jose Ramon Ilagan, Joseph Benjamin R. Ilagan
Graph-Partitioning Entity Resolution For Resolving Noisy Product Names In Ocr Scans Of Retail Receipts, Jose Ramon Ilagan, Joseph Benjamin R. Ilagan
Quantitative Methods and Information Technology Faculty Publications
In business intelligence for retail, it is critical to ensure consistent and unambiguous product dimension information. This is challenging, especially if an organization does not have full control over the source of either transaction or master data. Such lack of control is the case when brands rely on data provided directly by consumers through images of receipts. Product name strings obtained from the digitization of receipts often contain substitution, insertion, and deletion errors. These errors prevent product names from serving as a useful dimension for further analysis. This paper proposes a clustering-based approach to link error-laden product names to underlying …
Elevating Inclusion: Understanding The Employee Experience Of Latinx Immigrants In The Technology Industry, Angelica Coronel
Elevating Inclusion: Understanding The Employee Experience Of Latinx Immigrants In The Technology Industry, Angelica Coronel
Department of Conflict Resolution Studies Theses and Dissertations
In a time characterized by an increasingly diverse U.S. labor force, immigrants have emerged as a vital yet often overlooked segment. As the workforce landscape evolves and employers seek to expand their Diversity, Inclusion, and Belonging (DIB) initiatives, understanding the unique challenges and perspectives of immigrant employees becomes crucial for fostering equity and inclusion in the workplace. The existing literature reveals a significant gap on workplace experiences of immigrant employees, particularly Latinx immigrants employed in the technology industry. Grounded in social identity theory, systems theory, and equity theory, this study adopts a phenomenological approach to understand how Latinx immigrant employees …
Personal Traits And Formalization Of Entrepreneurial Ventures: Insights From A Developing Country, Kasimu Sendawula, Shamirah Najjinda, Marion Nanyanzi, Saadat Nakyejwe Lubowa Kimul, Ahmad Walugembe
Personal Traits And Formalization Of Entrepreneurial Ventures: Insights From A Developing Country, Kasimu Sendawula, Shamirah Najjinda, Marion Nanyanzi, Saadat Nakyejwe Lubowa Kimul, Ahmad Walugembe
New England Journal of Entrepreneurship
Purpose– The purpose of this study is to explore how the personal traits of the informal entrepreneurs influence their formalization decisions.
Design/methodology/approach– This study adopted a qualitative approach using a multicase design in which 28 informal entrepreneurs situated in Kampala district, Uganda, were engaged. An interview guide, recorders and note books were used in data collection.
Findings– The results indicate that the traits of informal and semiformal entrepreneurs are distinct. Informal entrepreneurs have been noted to be more courageous and resilient, while their semiformal counterparts have greater passion for their businesses. It is thus observed that the formalization prospects are …
Extending The Foresight Of Phillip Ein-Dor: Causal Knowledge Analytics, Richard T. Watson, Yuanyuan (April) Song, Xia Zhao, Jane Webster
Extending The Foresight Of Phillip Ein-Dor: Causal Knowledge Analytics, Richard T. Watson, Yuanyuan (April) Song, Xia Zhao, Jane Webster
Management Faculty Research and Publications
Phillip Ein-Dor advocated that electronic journals be more than a PDF of the established text model. He envisioned a transformation of scholarship. The need for such a transition has only grown since the first issue of JAIS in 2000 because the continuing growth and fragmentation of knowledge limits the generation of new knowledge. We propose drawing on analytics and AI to accelerate and transform scholarship, providing an appropriate tribute to a visionary IS leader.
The National Culture As A Determinant Of Governance Efficiency: An Empirical Study On Country Level, Marwa Said Anis Dr.
The National Culture As A Determinant Of Governance Efficiency: An Empirical Study On Country Level, Marwa Said Anis Dr.
Business Administration
The present study examines the impact of the national culture on the country-level governance effi ciency index. The dimensions of culture as an independent variable is measured using three different cultural frameworks: Hofstede, Globe and Trompenaar. Based on a secondary data collection, the governance efficien cy is the dependent variable adopted in the analysis. As the current study is examining whether the national culture has an impact on the governance efficiency index, it is an attempt to understand the determinants of governance. An empirical study was conducted on data involving 177 different countries with different level of incomes. The analysis …
Strategic Diplomacy: The Singapore Case, Country Report For The Project On ‘Strategic Diplomacy For 21st Century Defence And Statecraft’, Evelyn Goh, Wee-Kiat Lim
Strategic Diplomacy: The Singapore Case, Country Report For The Project On ‘Strategic Diplomacy For 21st Century Defence And Statecraft’, Evelyn Goh, Wee-Kiat Lim
CCX Research
How does Singapore conduct strategic diplomacy despite being a small and constrained state? This report first identifies the major long-term drivers affecting Singapore’s security, both at the domestic level (rapidly ageing population, immigrant assimilation, and growing societal fault-lines) and at the international or systemic level (changing global order, power of technology, slow collective action on climate change). Then it analyses how Singapore strategists deal with two of their most prominent problem-sets: (i) positioning Singapore in relation to the US-China rivalry and the changing international order; and (ii) tackling climate change as a collective action problem. Both problem-sets illustrate how Singapore …
Trust Relationships: Tales From The Web, Magdoleen Ierlan
Trust Relationships: Tales From The Web, Magdoleen Ierlan
Atlantic Marketing Journal
Trust is an important component of any purchasing situation. In an online setting, trust becomes even more important as buyer and seller are not able to directly interact with one another. Compounding the situation is the fact that the consumer cannot directly experience the product under consideration. Organizations have attempted to address this shortcoming by allowing third parties to offer reviews of the product in question. This paper addresses how consumers process these product reviews.
By rooting this paper in trust and uncertainty reduction theory, a testable model was developed. The model was tested, and in general, more helpful reviews, …
Community Cultural Wealth And Its Impact On Pandemic Relief Funding For Small Businesses, Brett Smith
Community Cultural Wealth And Its Impact On Pandemic Relief Funding For Small Businesses, Brett Smith
West Chester University Doctoral Projects
This dissertation investigates the impact of social, navigational, familial, aspirational, and resistant capital on the ability of small business owners in Pennsylvania to access relief funding during the COVID-19 pandemic, primarily the period from March 2020 to December 2020. Utilizing Dr. Tara Yosso’s Community Cultural Wealth framework, the study explores systemic barriers within relief initiatives and how they affect marginalized communities.
To meet business owners where they were, and to utilize technologies born as a result of the pandemic, this study utilized Asynchronous Video Interviews (AVI) and online surveys, to capture the lived experiences of these small business owners. Not …
Discourses That Undermine Union Movements: A Multimodal Analysis Of Union-Busting Videos, Theresa A. Catalano, Julia Schleck
Discourses That Undermine Union Movements: A Multimodal Analysis Of Union-Busting Videos, Theresa A. Catalano, Julia Schleck
Department of Teaching, Learning, and Teacher Education: Faculty Publications
Labor unions in the United States have experienced decades of decline, but recent years have seen a rebirth of union campaigns and successes. Because unions are once again becoming a threat to large companies, it is reasonable to assume that efforts to discourage organizing efforts will increase and become even more robust in the near future. Although traditionally, companies have worked to suspend union organizing through captive audience meetings in which unions were discussed via verbal or written modes, more recent means of reaching workers with anti-union messages incorporate a variety of communication strategies to get the message across. As …
Human Capital Disclosure & Corporate Governance: The New Evidence, George S. Georgiev
Human Capital Disclosure & Corporate Governance: The New Evidence, George S. Georgiev
Faculty Articles
This Article explores the evolution of human capital disclosure—firm-supplied information about various workforce-related matters—as a factor in contemporary corporate governance. Regulatory and nonregulatory developments from recent years have upended longstanding practices and generated extensive new evidence. Most notably, the Securities and Exchange Commission (SEC) adopted a human capital management (“HCM”) disclosure mandate in 2020, which, though long overdue, was criticized from the outset for its modest scope and lax design. In the meantime, courts have taken a renewed interest in board of directors’ oversight responsibilities in a number of areas, including HCM, while labor’s power has unexpectedly increased in some …
การประเมินผู้ขายภายใต้นโยบายการจัดหาอย่างยั่งยืน: กรณีของโซ่อุปทานอาหาร, มนสิชา เกตุสุข
การประเมินผู้ขายภายใต้นโยบายการจัดหาอย่างยั่งยืน: กรณีของโซ่อุปทานอาหาร, มนสิชา เกตุสุข
Chulalongkorn University Theses and Dissertations (Chula ETD)
งานวิจัยนี้มีวัตถุประสงค์เพื่อพัฒนาแนวทางการประเมินผู้ขายภายใต้นโยบายการจัดหาอย่างยั่งยืน โดยใช้กรณีศึกษาในอุตสาหกรรมอาหารและเครื่องดื่มของประเทศไทย โดยมุ่งเน้นการประเมินผู้ขายกลุ่มวัตถุดิบหลัก (Raw Materials: RM) และบรรจุภัณฑ์หลัก (Packaging: PK) ซึ่งมีมูลค่ารวมประมาณร้อยละ 80 ของการจัดซื้อทั้งปี กรอบการประเมินได้บูรณาการเกณฑ์ใน 3 มิติของความยั่งยืน ได้แก่ มิติด้านเศรษฐกิจ สังคม และสิ่งแวดล้อม เพื่อสะท้อนศักยภาพของผู้ขายอย่างรอบด้าน ภายใต้ข้อจำกัดของข้อมูลเชิงคุณภาพและความไม่แน่นอน งานวิจัยจึงประยุกต์ใช้เทคนิค Fuzzy TOPSIS ซึ่งสามารถวิเคราะห์และจัดลำดับผู้ขายได้อย่างมีประสิทธิภาพ โดยใช้ค่าสัมประสิทธิ์ความใกล้เคียง (Closeness Coefficient: CCi) เป็นตัวชี้วัดหลัก ผลการศึกษาแสดงให้เห็นว่า Fuzzy TOPSIS สามารถจำแนกกลุ่มผู้ขายตามระดับความยั่งยืนได้อย่างชัดเจน ช่วยลดอคติจากการตัดสินใจเชิงอัตวิสัย และสนับสนุนการวางกลยุทธ์บริหารจัดการผู้ขายอย่างเป็นระบบ ข้อเสนอแนะแนวทางการวิจัยในอนาคต ได้แก่ การเก็บข้อมูลในระยะยาว การขยายกรอบการศึกษาสู่ภาคอุตสาหกรรมอื่น การประยุกต์ใช้เทคนิคการตัดสินใจแบบผสม และการเชื่อมโยงผลลัพธ์กับตัวชี้วัดทางธุรกิจ เพื่อเพิ่มประสิทธิภาพและความเชื่อมโยงกับการดำเนินงานจริงขององค์กร
“I’M Especially Sorry To Those Impacted”: Conventional Visions Of Leadership In The 2022/2023 Tech Layoffs, Jared J. Watkins
“I’M Especially Sorry To Those Impacted”: Conventional Visions Of Leadership In The 2022/2023 Tech Layoffs, Jared J. Watkins
Student Theses and Dissertations
In 2022 and 2023, over 400,000 employees in the technology sector were laid off. This study conducted a thematic analysis using coding on memos announcing layoffs sent by leaders at Meta, Google, and Microsoft in late 2022 and early 2023. This study also conducted an analysis of layoff memos sent by leaders of Google and Microsoft in 2009 for comparison. Key findings include that writing to multiple stakeholders in the 2022/2023 memos produced novel contradictions and paradoxes that may impede employee sensemaking, that 2022/2023 memos used more passive and distancing language that disconnected the leader from the layoff decision and …
Netflix And Their Customer Acquisition Model, Maximus Drew
Netflix And Their Customer Acquisition Model, Maximus Drew
Undergraduate Theses, Professional Papers, and Capstone Artifacts
No abstract provided.
2024 Crummer Truist Portfolio Recommendations: Crummer Investment Management 25th Anniversary, Ryan Astley, Bryan Campbell, Bridget Collis, Axel Einarsson, Caroline Gastonguay, Valeria Hernandez-Grisanti, Jay Kineon, Catherine Mitchell, Charlie Putrino, Nicholas Rojas, David Scupholm, Trevor Siemon, Lily Thornewill, Cole Trinter, Nick Villamil, Brad Vincent, Zane Williams
2024 Crummer Truist Portfolio Recommendations: Crummer Investment Management 25th Anniversary, Ryan Astley, Bryan Campbell, Bridget Collis, Axel Einarsson, Caroline Gastonguay, Valeria Hernandez-Grisanti, Jay Kineon, Catherine Mitchell, Charlie Putrino, Nicholas Rojas, David Scupholm, Trevor Siemon, Lily Thornewill, Cole Trinter, Nick Villamil, Brad Vincent, Zane Williams
Crummer Truist Portfolios
We would like to thank you for your service to the Crummer Truist Portfolio. Without your participation, Crummer students would not benefit from the unique insight you bring to managing an active portfolio. We have been fortunate to listen and learn from some outstanding guest speakers who have been generous with their time and expertise: J. Clay Singleton, Emeritus Professor, Crummer Graduate School of Business; Phillip Rich, Chief Investment Officer, United Community Bank; Rasha Mesharafa, Registered Associate, Wells Fargo Advisors; James Bishop, Director, Streamwise Capital; Matej Sušec, Research Analyst, DePrince, Race, and Zollo; Robert Zhang, Senior Research Analyst, DePrince, Race …
A Narrative Discourse On Large Global Corporations And Modern Slavery In Complex Supply Chains, Bonnie Nixon
A Narrative Discourse On Large Global Corporations And Modern Slavery In Complex Supply Chains, Bonnie Nixon
Theses and Dissertations
This dissertation asks to what extent, if at all, large global corporations are addressing modern slavery in their complex supply chains. Many companies publicly report that they are addressing human rights topics such as modern slavery in their complex supply chains using traceability, transparency and accountability frameworks and tools, public communications, stakeholder dialogue, auditing, etc. The researcher explored narratives in academic, governmental, corporate, and non-governmental organization reports, media publications, websites, and videos to determine whether the corporations are addressing modern slavery in complex supply chains. Using systematic review methods and tools, the researcher also analyzed medical and engineering profession ethical …
Framing A Feminist Phenomenological Inquiry Into The Lived Experiences Of Women Entrepreneurs, Edicleia Oliveira, Serge Basini, Thomas M. Cooney
Framing A Feminist Phenomenological Inquiry Into The Lived Experiences Of Women Entrepreneurs, Edicleia Oliveira, Serge Basini, Thomas M. Cooney
Articles
Purpose – This article aims to explore the potential of feminist phenomenology as a conceptual framework for advancing women’s entrepreneurship research and the suitability of interpretative phenomenological analysis (IPA) to the proposed framework.
Design/methodology/approach – The article critically examines the current state of women’s entrepreneurship research regarding the institutional context and highlights the benefits of a shift towards feminist phenomenology.
Findings – The prevailing disembodied and gender-neutral portrayal of entrepreneurship has resulted in an equivocal understanding of women’s entrepreneurship and perpetuated a male-biased discourse within research and practice. By adopting a feminist phenomenological approach, this article argues for the importance …
A Critical Event Narrative Analysis Of African Women Immigrant Entrepreneurs In The United States: Impacts Before, During, And After The Covid-19 Pandemic, Damilola T. Fasinu
A Critical Event Narrative Analysis Of African Women Immigrant Entrepreneurs In The United States: Impacts Before, During, And After The Covid-19 Pandemic, Damilola T. Fasinu
Graduate Theses, Dissertations, and Problem Reports (ETD)
This doctoral research presents a qualitative critical event narrative study focused on African Women Immigrant Entrepreneurs (AWIE) in the United States during the COVID-19 pandemic. The study aims to explore the unique challenges, coping mechanisms, and resilience strategies of AWIE by examining their experiences before, during, and after the pandemic. The research is driven by three guiding questions: (1) How do AWIE describe their experience before the pandemic? (2) During the pandemic? (3) After the pandemic? This inquiry provides a comprehensive narrative, capturing the challenges and successes experienced in the pre-pandemic environment, documenting the immediate impacts of the pandemic on …
To Revise Or Not To Revise: How Feedback Type, Interpersonal Liking, And Messenger Credibility Influence Revision, Rachel Jane Jensen
To Revise Or Not To Revise: How Feedback Type, Interpersonal Liking, And Messenger Credibility Influence Revision, Rachel Jane Jensen
Graduate Student Theses, Dissertations, & Professional Papers
Revisions inevitably occur during project creation and curation; many of which are influenced by received feedback. Previous research has highlighted the role goals, perceptions of self, and task complexity play in revision, but little research has examined how feedback type and an individual’s feelings toward their feedback giver influence revision. A quasi-experimental design examined how feedback type (additive, subtractive, or none), interpersonal liking for a feedback-giver, and perceived credibility of a feedback-giver affected students’ (n = 155) willingness to revise, self-reports of revision, and calculated actual revision score. Results indicated that participants in a feedback-receiving condition reported higher levels of …
Hasta La Raíz: An Exploration Of Latinidad In Venture Capital, Mariela Salas
Hasta La Raíz: An Exploration Of Latinidad In Venture Capital, Mariela Salas
Theses and Dissertations
This dissertation explores the multifaceted experiences and career management strategies of Latinos/as in the venture capital industry, an area marked by significant underrepresentation. This study aims to illuminate the unique challenges and strategies of Latino/a investors. Drawing on literature from identity formation, Latinidad, diversity and inclusion, and career management, this research addresses the gap in academic literature regarding the lived experiences of Latinos/as in venture capital. The study utilizes 18 narrative interviews with active Latino/a investors of diverse backgrounds and varying experience levels to develop a conceptual framework. This framework highlights the constructed identity of the venture capital investor through …
Tourism And Discourses Of Peace About The Uae In The Israeli Media, Irit Shmuel, Paolo Mura
Tourism And Discourses Of Peace About The Uae In The Israeli Media, Irit Shmuel, Paolo Mura
All Works
By focusing on the recently established diplomatic relations between Israel and the UAE in the aftermath of the 2020 Abraham Peace Accords, this paper critically assesses the emerging narratives of peace and tolerance underpinning the tourism promotional material circulating in the Israeli media between September 2020 (in the aftermath of the Abraham Accords) and August 2023 (before the outbreak of the Israel-Hamas war in October 2023). The study employs a variant of critical discourse analysis known as Cultural Critical Discourse Analysis (CCDA) to unravel the cultural nuances embedded within this discourse. Based on this analysis, a dynamic model is presented …
Bord Bia: Global Marketing Challenges., Guzel Khabibullina
Bord Bia: Global Marketing Challenges., Guzel Khabibullina
Business ETD Collections
This research examines global marketing challenges faced by Bord Bia, an Irish agency in the food, drink, and horticulture sector, as it seeks to increase market share in the European Union (EU). The study combines primary and secondary research, utilising a case study approach to analyse Bord Bia’s branding, marketing strategies, and digital transformation efforts. Key areas of focus include leveraging sustainable production as a unique selling point, enhancing the Country of Origin (COO) effect, and addressing cultural diversity in marketing activities. Findings highlight the value of a blended marketing strategy, integrating traditional and digital methods, and recommend adopting AI-driven …
Impact Of Social Media Influencers On Consumer Choice: A Case Study Of Reviews By Youtubers, Faisal Fasih
Impact Of Social Media Influencers On Consumer Choice: A Case Study Of Reviews By Youtubers, Faisal Fasih
International Journal on Consumer Law and Practice
Consumer participation is vital for businesses, especially in online markets, because potential customers cannot physically check the product. One of the standard options is to watch the review on YouTube, a source of a host of information, including consumer-related products. However, it also provides a fertile ground for disseminating misinformation, including fake reviews of consumer goods, because the contents of the information are unverified. Fake reviews can create information asymmetry, lead to the dismissal of genuine reviews, and ultimately reduce market competition. Therefore, one would have expected that the popularity of YouTube would decrease as a source of information access. …
Does Personality Traits And Security Habits Influence Security Of Personal Identification Numbers? The Context Of Mobile Money Services In Tanzania., Daniel Ntabagi Koloseni
Does Personality Traits And Security Habits Influence Security Of Personal Identification Numbers? The Context Of Mobile Money Services In Tanzania., Daniel Ntabagi Koloseni
Journal of International Technology and Information Management
Security is an important ingredient in financial transactions; as such, it is imperative that attention should be paid to enhancing the security habits and user behaviours of mobile payment services. Establishing a link between security habits, personality characteristics, and security behaviours provides a new dimension to studying security behaviours regarding mobile money services. Therefore, this study investigates how personality traits affect security behaviours and habits and how security habits mediate the link between personality traits and PIN security practices. The study found that conscientiousness, openness to experience, extroversion and security habits influence PIN security practices, while conscientiousness, agreeableness, and neuroticism …
What Are The Key Factors Influencing The Successful Integration Of Ai In Healthcare?, Gabe Herman
What Are The Key Factors Influencing The Successful Integration Of Ai In Healthcare?, Gabe Herman
Graduate Research Projects
No abstract provided.
A Paradox Theory Approach To Investigating Individual Level Responses To Corporate Social Responsibility In Small To Medium Enterprises, Muhammad Abdulsater
A Paradox Theory Approach To Investigating Individual Level Responses To Corporate Social Responsibility In Small To Medium Enterprises, Muhammad Abdulsater
Theses
In Australia, small and medium-sized enterprises (SMEs) occupy important positions within their communities, contributing to employment and national economic growth. Despite their significance, it remains unclear how SME owners, as individuals, navigate and respond to the tensions arising from their unique business characteristics and the adoption of social and environmental activities. This research aims to bridge this knowledge gap by investigating how SME owners manage and respond to paradoxical tensions in implementing social and environmental responsibility practices within the SME context. The conventional definition of corporate social responsibility (CSR) does not integrate with the lexicon or landscape of SMEs. This …
Triangulating The Likelihood Of Confusion: Linguistics And Consumer Surveys, Eric D. Derosia, Jesse Egbert, Thomas Lee
Triangulating The Likelihood Of Confusion: Linguistics And Consumer Surveys, Eric D. Derosia, Jesse Egbert, Thomas Lee
Faculty Publications
This Article highlights contributions that linguistic analysis can offer in the assessment of the likelihood of confusion in trademark infringement cases. Parties in such cases often engage an expert witness to conduct a survey that measures the likelihood of consumer confusion. We show how an expert linguist can provide important, nonintuitive dynamics of corroboration. We introduce “expert triangulation” as a conceptual framework to analyze whether, and to what extent, experts in linguistics and consumer surveys can corroborate one another. That is, having two different sources of empirical evidence which lead to similar conclusions should be a benefit to the courts, …
Supervisor-Subordinate Communication In The Contemporary Audit Environment, Devon P. Jefferson
Supervisor-Subordinate Communication In The Contemporary Audit Environment, Devon P. Jefferson
Theses and Dissertations
Just five years ago I was working as an Audit Manager in person (in the office or at the client site), amongst each of my subordinates, which made common work practices like knowledge sharing, responding to questions, and building team morale easy. Since then, remote work has become the new norm, which has significantly changed the communication dynamics between supervisors and subordinates. This dissertation is my personal pursuit to understanding how supervisor and subordinate auditors are currently interacting to achieve desired work outcomes, and identifying specific areas where challenges may exist. I accomplish this objective through four papers, including a …
The Impact Of Linguistic Styles On Message Delivery In Encouraging The Use Of Leftover Bags For Food Waste Reduction, Jae Eun Park, Chang Ma, Alei (Aileen) Fan
The Impact Of Linguistic Styles On Message Delivery In Encouraging The Use Of Leftover Bags For Food Waste Reduction, Jae Eun Park, Chang Ma, Alei (Aileen) Fan
ICHRIE Research Reports
Plate leftovers are a major cause of food waste in restaurants. To reduce food waste, many restaurants encourage customers to use “doggy bags” to take away their plate leftovers. However, the efficiency of adopting such leftover bags is still questionable as some customers may feel embarrassed to use leftover bags. Hence, the current research aims to explore how to leverage different linguistic styles (figurative vs. literal language) to encourage the usage of leftover bags for food waste reduction purposes. Furthermore, this research will investigate the linguistic style efficiency in various restaurant dining contexts across two empirical studies. Study 1 will …