Digital Commons Network^™

Facilitating Expansion Of Cross-Border E-Commerce - Developing A Global Online Dispute Resolution System (Lessons Derived From Existing Odr Systems – Work Of The United Nations Commission On International Trade Law), Louis Del Duca, Colin Rule, Zbynek Loebl

Penn State Journal of Law & International Affairs (2012 - Present)

This article examines the growing need for online dispute resolution (ODR). It traces the birth of the internet, expansion of e-commerce, and the resulting evolution of ODR systems in the past two decades. To facilitate development of a global ODR system, it looks at the structure and operation of existing and proposed ODR systems such as eBay, Concilianet, Internet Corporation for Assigned Names and Numbers (ICANN), the proposed Organization of American States (OAS) – ODR initiative, and the E-Commerce Redress Interchange (ECRI) and NGO proposals for Fast Track Substantive Principles and Common ODR Data Standards. The anatomy of a global …

Marketing To The Base Of The Pyramid: A Corporate Responsibility Approach With Case Inspired Strategies, Nicholas Santos, Gene R. Laczniak

Marketing Faculty Research and Publications

The economic and political outcomes of market globalization continue to be complex. As international corporations engage developing markets, they increasingly find consumers who lack market sophistication, meaningful purchasing options and economic leverage. Such conditions are ripe for the exploitation of these market segments but also can be mitigated by enlightened managers willing to thoughtfully consider their ethical and professional obligations to vulnerable consumers. This paper builds on a normative ethical framework, labeled the integrative justice model (IJM) for impoverished markets that was introduced in the marketing and public policy literature. Specifically, the paper will extend the normative ethics of the …

Checklists And Illustrative Financial Statements For Employee Health And Welfare Benefit Plans, March 31, 2012, American Institute Of Certified Public Accountants (Aicpa)

Industry Guides (AAGs), Risk Alerts, and Checklists

No abstract provided.

Social Networking And Faculty Discipline: A Pennsylvania Case Points Toward Confrontational Times, Requiring Collective Bargaining Attention, James Ottavio Castagnera, John Lanza Iv

Journal of Collective Bargaining in the Academy

While social-networking sites like Facebook are still relatively new to the working world, employers monitoring their employee’s activities and conduct outside the workplace is not. The most alluring aspects of social-networking sites is the ease in which an account can be created and maintained, the personalization options they present to the user, and a uniquely 21st century way of keeping in contact with friends and family. Social-networking sites are truly a wonder of the modern age, where by typing out a few sentences, uploading some photographs, videos and making some friend requests, one can present his or her entire life …

How Do Start-Ups Obtain Their Legal Services?, Darian M. Ibrahim

Faculty Publications

This essay presents the first empirical study of how rapid-growth start-up companies obtain their legal services, with particular attention to the choice between in-house and outside counsel. Drawing on responses to online surveys of venture-capital-backed start-ups formed between 2006 and 2008, the study tests several hypotheses rooted in economic and entrepreneurship literature. The results show that most start-ups do not employ in-house counsel, with cost considerations and broader coverage offered by outside firms emerging as the primary reasons. In contrast, start-ups that do hire in-house counsel cite their attorneys’ superior understanding of the business, responsiveness, and ability to monitor internal …

Training And Development Of Financial Education Program Staff, Sonya L. Britt, Ryan Halley, D. B. Durband

Faculty Publications - College of Business

No abstract provided.

Staffing And Recruiting Considerations For Financial Education Programs (Chapter Three Of Student Financial Literacy), Ryan E. Halley, Dorothy B. Durband, Sonya L. Britt

Faculty Publications - College of Business

A financial education program is only as good as the people who staff it. In order to get the right people on staff, careful attention must be paid to the strategy and execution of recruiting and hiring. Underlying the strategy is the determination of which staff positions are needed and how the roles will be defined. Various questions need to be addressed, such as: What financial resources are available? What types of services is the program planning to offer? What is the level of counselor content expertise? What is the type and size of facility where counseling will take place? …

Disappearing Act? : An Analysis Of The Boundaries Between The Nonprofit & For-Profit Sectors, Simone Grant

Legacy Theses & Dissertations (2009 - 2024)

This dissertation analyzes the boundaries between the nonprofit and for-profit sectors using network analysis on interlocking directorates. Drawing upon data that contains over 26,000 directors and 1000 organizations, it seeks to identify the nature of the network between the largest organizations in American society and addresses how it might explain recent marketization trends in the nonprofit sector. The “biznification” of the nonprofit sector has caused some alarm amongst nonprofit scholars and this dissertation adds another layer to the discussion by looking at the directors of the nonprofit and for-profit sectors. Seeking to identify any differences in the network brought on …

2012 Transactions, American Dental Association

ADA Transactions

This item is part of the Transactions of the ADA, a serial publication of the annual activities of the ADA House of Delegates (HOD)/Board of Trustees (BOT). It is from the Transactions section, one of three subtitles that make up the full publication. Generally, the ADA Transactions are published in multiple volumes throughout the year. Pages from the Annual Reports and the Transactions are numbered consecutively (e.g. Annual Reports volume ends pg. 500 and Transactions volume starts at pg. 501). NOTE: All three subtitles are collectively known as the Transactions of the ADA or, alternatively, the ADA Transactions. Transactions refers …

The New Section 1202 Tax-Free Business Sale: Congress Rewards Small Businesses That Survived The Great Recession, Beckett G. Cantley

Fordham Journal of Corporate & Financial Law

On September 27, 2010, President Barack Obama signed the Creating Small Business Jobs Act of 2010 (“SBJA”) that contains a temporary amendment to Internal Revenue Code (“IRC”) § 1202. The amendment permits original shareholders of eligible corporation stock to sell the stock without being taxed on the sale. The temporary amendment initially only applied to certain stock acquired after the enactment of the SBJA and before January 1, 2011, but the amendment was extended on December 17, 2010 for another year ending January 1, 2012. With the impending sunset of the 15% capital gains rate at the end of 2012, …

The High Cost And Value Of Patents: Finding The Appropriate Balance Between The Rights Of The Inventor And The Advancement Of Society, Andy Segal

CMC Senior Theses

Property rights are the backbone of Western Civilization. Capitalism can only be successful if individuals feel secure about the ownership of their assets. Patents are the property rights granted to the inventor by the government. Without these rights, inventors will find it extremely difficult monetizing their contributions to society. Thus, in an effort to incentivize innovation and commit society to human progress, our Founding Fathers built our country on a strong set of intellectual property rights.

At the same time, nothing impedes innovation like a monopoly and, in essence, all a patent amounts to is a monopoly, the right to …

Employee Benefit Plans With Conforming Changes As Of January 1, 2012; Audit And Accounting Guide, American Institute Of Certified Public Accountants (Aicpa)

Industry Guides (AAGs), Risk Alerts, and Checklists

No abstract provided.

Using The Critical Incident Technique To Research Decision Making Regarding Access To Training And Development In Medium-Sized Enterprises, Alan Coetzer, Janice Redmond, Jalleh Sharafizad

Research outputs 2012

Employees in small and medium-sized enterprises (SMEs) form part of a 'disadvantaged' group within the workforce that receives less access to training and development (T & D) than employees in large firms. Prior research into reasons for the relatively low levels of employee participation in training and development has typically involved surveys of owner/manager opinions. A novel and potentially more fruitful line of inquiry is investigating decisions managers have actually made regarding employee access to T & D. Building on this idea, we describe how the critical incident technique (CIT) was applied in our exploratory study of managerial decision making …

Decision Making Regarding Access To Training And Development In Medium-Sized Enterprises: An Exploratory Study Using The Critical Incident Technique, Alan Coetzer, Janice Redmond, Jalleh Sharafizad

Research outputs 2012

Purpose – The purpose of this paper is to develop an understanding of factors that impinge on managerial decision-making processes regarding employee access to structured training and development (T&D) opportunities that are at least partially funded by the firm. Design/methodology/approach – Semi-structured interviews incorporating the Critical Incident Technique (CIT) were conducted with 14 managers of medium-sized enterprises based in Perth, Western Australia. The interviews explored decisions managers have actually made regarding employee access to T&D and yielded 42 useable critical incidents that served as the unit of analysis. Findings – There were three key findings: first, employee access to T&D …

Year-End Individual Taxation Report, Annette M. Nellen, E. Cook, K. Fava, E. Gershman, J. Hagy, J. Horn, D. Moore, D. Newman, T. Newman, K. Rubin

Faculty Publications

Several actions by Congress and the IRS aimed to reduce improper claims of the earned income tax credit by increasing preparer penalties and due diligence procedures. * Litigation over restricted stock-based compensation focused on the proper date of the stock's market valuation and the effect of company and SEC restrictions on disposition of the stock. * The Tax Court applied the IRS's recent practice of allowing professional gamblers to deduct ordinary and reasonable nonwagering business expenses over their gambling winnings, overturning a 1951 case holding. * The Tax Court also held that limited partners of a limited partnership who perform …

Essays On Customer Training And Education In Service Design, Uzay Damali

All Dissertations

Customers who can effectively perform the tasks necessary in their service participation, and who are motivated to perform these tasks, experience improved satisfaction and service quality. In order to ensure customers have adequate skills and motivation, service designs incorporate practices which train and educate them. The goal of this research was to investigate how customers can effectively be trained and educated so that they can perform their service tasks. Based on various theories used in the field of management, we developed several research models to investigate this issue. These models were tested through survey data collected from adult patients with …

Workplace Flexibility 2010 Staff & Consultants, Workplace Flexibility 2010, Georgetown University Law Center

Briefings, Hearings, and Congressional Study Group

Staff and consultants biographies for the event: What an Aging Workforce Can Teach Us About Workplace Flexibility held on July 18, 2005 by Workplace Flexibility 2010.

The Research On Competitiveness Of The Shipping Sectors In Pudong Shipping Cluster Of Shanghai International Shipping Center, Yuan Feng

World Maritime University Dissertations

No abstract provided.

Proposed Community Action Plan For Casa Cornelia Law Center, Allison Bechill, Scott Campbell, Casey Mckinley

Community Engagement and Collaboration

Casa Cornelia and scores of other public and private agencies rely on interpreters and translators for communicating with immigrants and their communities. Volunteer support overcomes language barriers and ensures that all clients have access to support services in a culturally and linguistically appropriate manner. Unfortunately, there is often a lack of qualified volunteer interpreters and translators available, most acutely for its Somali clients, which comprise the largest percentage of its Asylum Program’s caseload.

This paper considers possible solutions to the insufficient number of volunteers that are currently available to Casa Cornelia.

Using The Web Wisely: Assisting The Nonprofit Sector With Internet Use, Lesley N. Greenwell

Mahurin Honors College Capstone Experience/Thesis Projects

This study explores the unique difficulties nonprofit professionals may experience in creating and maintaining online presence. Both quantitative and qualitative methods in the form of an online survey and a focus group were used to gather data from nonprofit practitioners around Bowling Green, Kentucky. Findings revealed that nonprofits suffer from limited resources, like time, funding, personnel, and expertise, which impede their ability to take advantage of websites, social networking, and online grant research. In an attempt to address the needs identified by participants, research results were used to develop a series of training workshops facilitated by experienced professionals in the …

Information Seeking Behavior: The Effects Of Relationalism On The Selection Of Information Sources, Chris Zimmer

All Dissertations

In a world where 'Google' is a verb, this research asks the question 'what influences an individual's decision to select one information source over another?' Previous works have discussed relational versus nonrelational information sources (Rulke, Zaheer, & Anderson, 2000). Other research focuses on the information quality (O'Reilly, 1982), source accessibility (Culnan, 1984, 1985), or source richness (Daft, Lengel, & Trevino, 1987; Daft & Macintosh, 1981) but all these prior works do not address the social aspects of information sources.
This research defines and develops the construct of relationalism which is reflective of the social aspects of information sources. An important …

Organizational Culture In Wisconsin Large Law Firms, Susan Balzer Spoerk

Professional Projects

Culture can be defined as the collective programming of the mind which distinguishes one group or category of people from another. Organizational culture is an idea in the field of organizational studies and management which describes the psychology, attitudes, experiences, beliefs and values (personal and cultural values) of an organization. There are many studies on Organizational Culture applied to corporations. There are very few studies of Organizational Culture applied to law firms. This is a study of Organizational Culture in Wisconsin Large Law Firms. This study does not attempt to define specific cultural knowledge of large Wisconsin law firms but …

Sectoral Changes And The Increase In Women's Labor Force Participation, Rahşan Akbulut

Business Faculty Articles and Research

Throughout the second half of the 20th century, women in the United States decided to move increasingly into the labor market. This paper investigates the growth of the service sector as an explanation for the increase in women's employment. It develops an economic model that can account for the increase in women's employment and the growth of the service sector at the same time. A growth model with two sectors and a home production technology is constructed in order to quantitatively assess the contribution of sectoral productivity differences to the change in women's employment decision. The sectoral productivities are taken …

Examining The Value Of Word Of Mouth As A Marketing Tool For Poker Book, Jeffery J. Hwang

UNLV Theses, Dissertations, Professional Papers, and Capstones

In the spring of 2003, the poker world saw the launch of the World Poker Tour; that same May, an amateur poker player and online qualifier named Chris Moneymaker won the Main Event of the World Series of Poker and the $2.5 million first prize, demonstrating that virtually anyone can win at poker. The result of these two events was a “poker boom” that, by September 2005, had the two largest poker book publishers on the planet reporting ten-fold increases in sales. And yet, outside of their own company websites, most of the largest poker book publishers on the planet …

A Peer-Based Financial Planning And Education Service Program: An Innovative Pedagogic Approach, Joseph W. Goetz, Dorothy B. Durband, Ryan Halley, Kimberlee Davis

Faculty Publications - College of Business

This paper presents a peer-based financial planning and education program as a strategy to address the lack of financial literacy among college students and provide an experiential/earning opportunity for students majoring in financial planning or other financial services-related disciplines. Benefits of such programs to campus communities are addressed by illustrating the current trends regarding student debt and financial literacy. The paper provides a specific description of a successful peer-to-peer financial planning and education program and encourages its replication at other colleges and universities. Through the review of this program, other schools may emulate effective strategies to assist in the implementation …

Making A Science Of Service Systems Practical: Seeking Usefulness And Understandability While Avoiding Unnecessary Assumptions And Restrictions, Steven Alter

Business Analytics and Information Systems

This book’s theme is “The Science of Service Systems,” yet there is substantial question about whether the definition and nature of service systems have been articulated adequately. This paper examines definitions of service and service system that could frame or otherwise influence future developments in service science and could have implications for what should and should not be included within service science. It argues that the initial development of service science should use straightforward definitions that are understandable, useful, broadly applicable, and teachable. It proposes a definition of service system that is different from the definition proposed in this book’s …

A Pillar For Successful Business School Accreditation: Conducting The Curriculum Review Process A Systematic Approach, David E. Gundersen, Susan Evans Jennings, Deborah Dunn, Warren Fisher, Mikhail Kouliavtsev, Violet Rogers

Faculty Publications

The Association to Advance Collegiate Schools of Business (AACSB) describes their accreditation as the hallmark of business education. According to information at BestBizSchools.com (n.d.), AACSB accreditation represents the highest standard of achievement for business schools worldwide. Being AACSB accredited means a business school is able to continuously pass a strict set of standards that ensure quality. As of December 2010, only 5%, or 607, of the academic business programs globally were accredited by AACSB. This number represents schools in 38 countries where the majority of programs incorporate both undergraduate and graduate education covering business, accounting, or both. An institution must …

Dialogue, Asghar Zardkoohi, Leonard Bierman, Daria Panina, Subrata Chakrabarty

Department of Management: Faculty Publications

In a recent Academy of Management Review article, Professor Andrew von Nordenflycht (2010) focused on defining professional service firms (PSFs). In the article von Nordenflycht argues that past research leaves the term professional service firms either undefined or at best provides only examples, such as law firms, accounting firms, "etc." In addition, he argues that while most scholars agree that law firms and accounting firms fit the "definition" of PSFs, there is "little consensus on what the 'etc.' refers to. Does it include ad agencies? Physician practices? Software firms? Why or why not?" (2010: 155). The author's contributions include …

The Stability Of Offshore Outsourcing Relationships: The Role Of Relation Specificity And Client Control, Stephan Manning, Arie Y. Lewin, Marc Schuerch

Management and Marketing Faculty Publication Series

Offshore outsourcing of administrative and technical services has become a mainstream business practice. Increasing commoditization of business services and growing client experience with outsourcing have created a range of competitive service delivery options for client firms. Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing market options and growing client quality and cost efficiency expectations, clients typically renew provider contracts and develop longer-term relationships with providers. Based on ORN data, this paper explores drivers of this phenomenon. The findings suggest that providers promote contract renewal by making client specific investments in software, IT infrastructure and training, and …

Decision Making Regarding Employee Access To Training And Development In Medium-Sized Enterprises, Alan Coetzer, Janice Redmond, Jalleh Sharafizad

Research outputs 2011

Employees in small and medium-sized enterprises (SMEs) form part of a ‘disadvantaged’ group within the workforce that receives less access to formal training and development than employees in large firms. The manager’s decisional role is critical when considering employee access to training and development. Unfortunately, there is scant research into factors affecting managers’ decisions regarding employee access to a requested development opportunity in SMEs. To address this research gap, semi-structured interviews incorporating critical incidents were conducted with a purposive sample of 12 managers of medium-sized enterprises based in Perth. We report key findings of the interviews and assess the effectiveness …