Digital Commons Network^™

Reimagining Tourism And Rail Industry:Trends And Outlook In The Post-Pandemic Era, Anju Chandran, Dr. Kalarani T G

Journal of Tourism Insights

The COVID-19 pandemic has caused unprecedented disruption to the global tourism and travel industry, with widespread travel restrictions, border closures, and lockdown measures impacting every aspect of the sector. Both the tourism and travel industry are expected to slowly recover but the post-pandemic landscape is likely to look quite different, with shifting travel patterns, changing consumer preferences, and new health and safety protocols. The Indian Railways, a crucial public utility, has persevered in these difficult times by beaming vividly as a symbol of optimism and community devotion despite all of this turmoil. India's vast and complex railway network shows a …

Exploring The Dynamics Of Rural Tourism In Jammu And Kashmir: A Structural Equation Modelling Approach To Understanding Socio-Economic Impacts, Sajad Ahmad Bhat, Dr Danish Iqbal Raina, Ajaz Ahmad Dar, Muhammad Arsalan Wani

Journal of Tourism Insights

Background: Rural tourism has emerged as a critical component of sustainable development in regions like Jammu and Kashmir, where it holds the potential to significantly impact the local socio-economic fabric. This study investigates the intricate relationships between tourist experiences, their perceptions of local culture and environment, and the resultant socio-economic impacts on the local community.

Objectives: The primary objective of this study was to explore how tourist experiences influence their perceptions and, subsequently, the social and economic impacts on local communities in rural tourism settings. Additionally, the study aimed to identify the existing challenges in rural tourism and the opportunities …

Tourist Expectation And Their Perception Towards Service Quality : The Case Of Baidyanath Dham Jyotirlinga, Deoghar, Vaishali Singh, Anjan Bhuyan

Journal of Tourism Insights

The purpose of this study is to examine the perceptions and expectations of tourists regarding the Service Quality attributes at Baidyanath Dham Jyotirlinga in Deoghar, Jharkhand. The aim is to identify the significant areas of shortcomings in the tourist amenities/services offered at the pilgrimage site and suggest ways to improve the overall pilgrimage experience. The study used the scale development procedures provided by Churchill (1979) and Hinkin (1995) as the initial step in developing a service quality scale. First, a thorough literature analysis highlighted six crucial factors: accommodation, information accessibility, transportation, safety and security, hygienic food and drink, and temple …

Exploring The Transformative Effect Of Community Managed Nature Tourism On Community Empowerment In Odisha: Perspective From Local Residents, Jagadish Behera, Rajdeep Deb

Journal of Tourism Insights

In this study, an attempt was made to examine the relationships between community managed nature tourism and community empowerment from the local residents’ perspective, as well as to test how these relationships varied among different demographic characteristics of residents. For this study, five hypotheses were proposed based on the review of literature and tested using residents living near the protected nature camps in Odisha. A cross-sectional survey was carried out on 184 local residents selected from across the eight nature camps of Odisha. The variables examined in this study included residents' gender, age, education, occupation, and income. Data analysis was …

Tourist Behavior And Accommodation Preferences: Analyzing Expenditure And Stay Motives In Goa., Mr. Alroy Anthony Salvador Mascarenhas, Prof. (Dr.) Anthony Rodrigues

Journal of Tourism Insights

Tourism in Goa plays a significant role in its economic development, attracting both domestic and international tourists. This study focuses on analyzing the behavior and preferences of tourists, particularly regarding their expenditure patterns and accommodation choices. The unique characteristics of Goa's tourism, including its natural beauty and cultural heritage, provides an opportunity to promote different types of tourism. This study examines Indian and international tourists' perceptions of Goa's tourism promotion, concentrating on their spending, stay length, and hotel choices. Using Chi-Square Test of Independence, Multinomial Logistic Regression, Multiple Regression Analysis, Ordinal Logistic Regression (Proportional Odds Model), the study examines the …

A Study Of Factors Influencing Tourism Service Quality: A Comprehensive Review And Analysis, Gowhar Ahmad Wani Dr, Rubeena Khaliq Dr, Ayoub Khan Dawood Dr, Aamir Majeed Parray

Journal of Tourism Insights

This study delves into an in-depth analysis of the intricate factors that shape service quality within tourism destinations situated in the Kashmir Valley. The principal objective of this research is to meticulously scrutinize the diverse elements that wield influence over service quality, with a particular emphasis on the pivotal role played by infrastructure in the delivery of services. To achieve this objective, the research encompasses an empirical verification process that takes into account infrastructure-dependent, independent, and other pertinent factors.

The nature and extent of these determinants are subjected to rigorous scrutiny at an individual level across five distinct destinations, employing …

Exploring Boondocking Through Time: Evolution And Challenges For Outdoor Hospitality In The United States, Julien Bousquet

Journal of Tourism Insights

This study delves into the evolution of boondocking from a survival strategy to a lifestyle choice among RV enthusiasts, called boondockers, who cherish nature and self-reliance. Through a historical approach, it charts boondocking's evolution and assesses its societal, economic, and environmental impacts. The analysis highlights a dynamic progression, driven by advancements in RV technology, a shift towards sustainability, and digital community engagement. Environmental challenges underscore the necessity for sustainable practices, while future outlooks point to innovations in eco-friendly RV technologies and a stronger focus on Leave No Trace principles. The study forecasts a significant role for boondocking in the future …

Why Do Consumers Switch? The Role Of Relational Uncertainty In Service Failures, Jungyun Hur, Soocheong (Shawn) Jang

Journal of Tourism Insights

This study explores the role of relational uncertainty in consumers’ switching intentions in a service failure encounter. The results reveal that in an established consumer-service provider relationship, relational uncertainty plays a significant role in the process of consumers’ switching intentions whereas dissatisfaction with service failures does not influence switching intentions. Further, the findings suggest that relational uncertainty mediates the effect of perceived loss on switching intentions. These findings were integrated into a discussion of theoretical and managerial implications for effective service management emphasizing the influential role of long-term relational value in comparison with incident-specific transaction value in an established relationship.

On-The-Go Dining In America: Comparing Convenience, Service Quality, And Satisfaction In Qsr Versus Gas Station Food, Shiva Jahani, Mohammed Lefrid, Lorie A. Tuma

Journal of Tourism Insights

Purpose

The objective of this multi-group study is to examine the influence of service quality and convenience on customer satisfaction in quick service restaurants (QSRs) versus gas stations.

Design/methodology/approach

Data were collected online from 552 participants in the USA and analyzed using partial least square structure equation modeling (SmartPLS).

Findings

Service quality and convenience are strong predictors of customer satisfaction in both QSR restaurants and gas station food outlets. In addition, this study concluded significant differences between QSRs and gas stations in terms of these relations.

Research limitations/implications

This study makes a significant contribution to the foodservice and consumer behavior …

Understanding The Factors Influencing Tourist Adoption Of Peer-To-Peer Accommodation Services: Attitudes, Intentions, And Behavioral Insights, Maya Talwadker, M.S. Dayanand Dr., Edgar Dsouza Dr.

Journal of Tourism Insights

This study investigates the factors influencing the adoption of peer-to-peer (P2P) accommodation services among Indian tourists, integrating Behavioral Reasoning Theory (BRT), Technology Acceptance Model (TAM), and Theory of Planned Behavior (TPB). Data were collected from 526 tourists using self-administered online and paper-based surveys. The findings reveal that modern lifestyles significantly enhance perceived ease of use and perceived usefulness, which positively influence behavioral intentions toward P2P accommodations. Psychological ownership emerged as a critical factor, indicating that emotional attachment to the accommodation enhances user engagement and satisfaction. Interestingly, privacy concerns did not significantly impact behavioral intentions or perceived usefulness but did influence …

The Santa Clara, 2024-10-31, Santa Clara University

The Santa Clara

No abstract provided.

Maximizing Operating Efficiency In Higher Ed, Jessica Dillon, Dawn Distefano Dps

Business: Faculty Presentations

This paper investigates strategies to enhance operational efficiency in course scheduling at higher education institutions. Efficient course scheduling is crucial for maximizing utilization of facilities, faculty expertise, and student enrollment, ultimately enhancing educational outcomes and institutional effectiveness. The literature is clear in that common challenges such as underutilization of resources, scheduling conflicts, and high rates of course cancellations not only disrupt student academic plans but also strain institutional resources and diminish student confidence. Data driven decision making empowers administrators to identify potential enrollment trends and make timely adjustments to course schedules. In order to continuously improve operational efficiency, administration in …

Transport For Seniors Within A Community -There Is A Need But Is There A Way?, Steven Kent

Business: Faculty Presentations

The Nassau County Office for the Aging (NCOFA) is an agency dedicated to serving the county’s population of adults over the age of 60. Nassau County, New York is working towards becoming an Age-Friendly Community as defined by defined by AARP and the World Health Organization (WHO). One of the eight domains that must be addressed to be considered an Age-Friendly Community is transportation accessibility. Molloy University MBA Capstone students were assigned the consulting project of developing a strategy to increase awareness of existing transportation services as well as develop more programs. Nassau County is a New York City suburb …

Theorizing The Effect Of Organizational Identification On Vacation Time Usage Among Remote Workers, Brian O'Neill, Jaclyn Schuman

Business: Faculty Presentations

Remote work, a type of flexible work arrangement, has become increasingly common, especially following the COVID-19 pandemic and subsequent shift in the nature of work (Barrero et al., 2023; Shifrin & Michel, 2022). Approximately 35% of U.S. workers who have jobs that can be done remotely are working remotely all of the time, equivalent to approximately 14% of all employed adults, or 22 million individuals (Parker, 2023). Working remotely provides employees more opportunities to balance work and non-work priorities than working in a corporate office (Bowen, 2023). In the conservation of resources model (Hobfoll, 1989) and the personal resources allocation …

Happiness, Trust, And Mental Fitness In The Workplace: Part I, Maureen L. Mackenzie Ph.D.

Business: Faculty Presentations

This paper reflects a starting point for a research agenda focused on happiness in the workplace. Researchers start with an understanding of what is already known before stepping forward into hypothesis development and data collection. This paper reflects a literature review focused on happiness and trust in the workplace. This is a relevant component of professional success for both the employee and the organization. This area of research overlaps with the growing profession and industry of Executive Coaching, which looks to optimize the employee’s professional and personal potential. Trust is a related factor that aligns with employee peace and happiness.

Addressing The Service Capacity Needs Of Community Nonprofit Organizations: A Mission-Focused Business School, Dawn Distefano Dps, Brian O'Neill

Business: Faculty Presentations

This paper describes the multi-pronged approach that a business school took to address the capacity needs of nonprofit organizations that provide health-related services to underserved community members. Supported by a generous grant from a foundation, the business school led several professional development and community capacity-building initiatives, including workshops and projects. Workshops were designed to enhance the skills and expertise of area nonprofit professionals who provide need-based services and programs to underserved populations. Faculty, alumni, and students worked together to address the challenges of local nonprofits. In addition, the business school hosted a conference that focused on the use of data …

Understanding The Resistance To Use Metaverse Shopping Platforms In Sarawak, Malaysia: An Investigation By Using Innovation Resistance Theory, Chee Hua Chin Dr, Evelyn Cai-Ni Chiew, Karment Tiong

The South East Asian Journal of Management

Research Aims: This study explores the factors affecting the resistance to use metaverse shopping platforms in Sarawak, Malaysia. It focuses on four main barriers: psychological (experience and image), usage (complexity), value (economic), and risk (privacy and security). The purpose is to understand how these barriers influence users' unwillingness to adopt these platforms.

Design/Methodology/Approach: The study used a quantitative approach and analysed 205 datasets from Sarawak, Malaysia, obtained from questionnaires. Preliminary analysis was done with SPSS, followed by a detailed analysis using PLS-SEM with WarpPLS 8.

Research Findings: The study found that complexity, privacy and security, experience, and image barriers positively …

How Do Lgbt Employees Assess Their Firm’S Organizational Culture Regarding Lgbt Leadership?, Philippe Honore

Dissertations

This study explored Lesbian, Gay, Bisexual, and Trans (LGBT) employees’ perceptions and assessments of their firms’ organizational cultures and, in particular, the opportunities within the culture that can lead to upper management positions for those who identify as LGBT. The research sought to understand the extent to which inclusivity efforts are reflected in real career progression opportunities for openly LGBT employees working in San Diego County. Employing a convergent parallel mixed-methods research design, the study incorporated quantitative surveys and qualitative interviews to achieve a comprehensive understanding of participant’s perspectives and experiences. The decision to use both methods allowed the research …

The Indirect Effects Of Authentic Value And Attitude Toward Food Vlogs On The Link Between Trustworthiness And Visit Intentions: A Serial Mediation Analysis, Jean Paolo Lacap, Ronnie Moranas, Kristina Paula Domasig, April Irish Rey, Trishia Nicole Perlas

The South East Asian Journal of Management

Research Aims: The current study investigates how food vloggers’ trustworthiness influences viewers’ visit intention toward the featured food destination. Furthermore, it examines whether food vlogs’ authentic value and viewers’ attitudes toward food vlogs serially mediate the link between source trustworthiness and visit intentions.

Design/Methodology/Approach: The respondents were identified using a purposive sampling technique. Causal-predictive research design and path modelling via partial least squares was employed to measure the hypothesised relationships.

Research Findings: Source trustworthiness has a significant and positive influence on attitudes toward food vlogs and food vlog’s authentic value. Additionally, the food vlog’s authentic value was found to have …

Understanding Buy-Now-Pay-Later Adoption In The Muslim Market: Do Religious-Based Ethics Matter?, Bayu Sutikno, Hendy Mustiko Aji

The South East Asian Journal of Management

Research Aims: This study aims to investigate the relationship between religious-based ethics and trust in the Buy-Now-Pay-Later system on its adoption among Muslim consumers in Indonesia. Further, it examines the moderating role of perceived BNPL benefits.

Design/Methodology/Approach: 448 usable responses were collected for this study. Partial least squares structural equation modelling (PLS-SEM) was used to test the research model, encompassing mediation and moderation analyses.

Research Findings: This study reveals that the perceived riba risk exerts a negative influence on trust in the BNPL mechanism and its adoption within the Muslim market. However, the negative effect on the adoption of BNPL …

Implementation Of Information Systems In Local Government Authorities: Understanding Of The Role Of Reforms In The Designing Process, Wilson Pholld, Faraja T. Igira, Nima H. Shidende

The African Journal of Information Systems

Government reform implementations are often a catalyst for system implementation within public sectors. However, their influence on the information system design process in the public sectors have not been explained extensively in the literature. This study used actor network theory as the lens to examine the interactions of actors during the information systems design process in the reformed public sectors. The main research aims were to extend the understanding of how government reforms influence the information system design processes of local government authorities in Tanzania. The study employed the interpretive approach and the case study strategy when analyzing the phenomena. …

The Meaning-Making Of African American Leaders In Technology Organizations, James Hooks

Dissertations

Purpose: The purpose of this mixed-methods study is to identify and describe behaviors that reflect the character, inspiration, relationships, vision, and wisdom that African American technology leaders use to create personal and organizational meaning for themselves and their followers. It was also the purpose to rate how followers perceive their leader’s behaviors related to character, inspiration, relationships, vision, and wisdom in creating personal and organizational meaning.

Methodology: The qualitative portion of this mixed-method study involved face-to-face interviews with African American technology leaders, while the quantitative segment consisted of electronic surveys completed by their followers. The quantitative survey assessed followers’ perceptions …

Investigation Of The Antecedents Of The Digital Mindset And Its Influence On Employee Intention To Stay In Generation Z: Empirical Study In The Indonesian Creative Industry, Birgitta Annabel Luissa, So Yohanes Jimmy, David Tjahjana

The South East Asian Journal of Management

Research Aims: This research aims to investigate the influence of a digital mindset on Generation Z employees’ intention to stay.

Design/Methodology/Approach: This research was conducted using a quantitative approach involving 180 Generation Z employees in the creative industries. Data were analysed using Structural Equation Modelling with the SmartPLS tool.

Research Findings: The research results show that the digital mindset of Generation Z employees has a positive effect on employee intention to stay. By having a strong digital mindset, employees tend to feel more supported by the organisation when facing technological changes and a rapidly developing learning culture. Digital flexibility and …

Future Trends In Halal Food: How Innovative Islamic Business Models Are Redefining The Indonesian Market, Jimmi Qizwini, Diki Gita Purnama

Journal Of Middle East and Islamic Studies

Indonesia, a leading actor in the global halal food market, is undergoing significant transformations driven by the adoption of innovative Islamic business models. These models, which seamlessly integrate Islamic ethical principles with contemporary market forces, are fundamentally reshaping the structural and operational landscape of Indonesia’s halal food industry. This study aims to systematically investigate emerging trends, evaluate the impact of these pioneering business models, and provide a comprehensive analysis of their influence on consumer preferences and industry practices. Through a descriptive literature review, the research synthesizes insights from academic discourse and case studies to offer a thorough understanding of these …

The Mental Health Literacy Of Ncaa College Coaches: Knowledge, Beliefs, And Resources, Lauren Beasley, Steven Hoffman, Jackson Sears

Journal of Issues in Intercollegiate Athletics

National Collegiate Athletic Association (NCAA) college athletes in the United States (U.S.) are at risk for diminished mental health, and stigma may be a barrier to these athletes seeking professional mental health care. Coaches can create a team environment that prioritizes athlete mental health and destigmatizes help-seeking; however, this requires coaches to have appropriate mental health knowledge, operationalized as mental health literacy (MHL). Therefore, the purpose of this exploratory study was to explore three different constructs of MHL of NCAA coaches across Divisions I, II, and III. The Multicomponent Mental Health Literacy Scale (MMHLS), which measures MHL within three domains—knowledge, …

The Role Of Social Media Influencer In Bringing Economic Content Closer To Moroccan Youth -Youtube As An Example-, Mohammed Omar Zouhri

Middle East Journal of Communication Studies

This study aims to monitor the effects of economic content published through the digital space in enhancing economic awareness among young people in Morocco, and empowering them with relevant knowledge and information in an attractive and simplified manner. The study begins by showing the extent to which young people, especially university students, interact with economic content through what social media influencers present on their YouTube channels. The study examines the nature of this content, its importance in bringing economic information closer to the public, and the extent of its ability to help a group of students improve their levels and …

Selected Indiana Government Statistical Agencies And Their Data, Bert Chapman

Libraries Faculty and Staff Presentations

Provides coverage of Indiana state government agencies statistics and selected Tippecanoe County, Indiana local government statistical publications. Presentation describes state agencies such as the Indiana Departments of Agriculture, Education, Health, Local Government Finance, and State Budget Agency. Examples of historical and current data are presented.

The Relationship Between Government Expenditures And Economic Development: An Assessment For Kosovo, Erina Jusufi, Kestrim Avdimetaj

UBT International Conference

This study aims to investigate the relationship between government expenditures and GDP in Kosovo from 2009 to 2022. The methods used include econometric analyses of simple OLS linear regression, trend analysis, and Pearson correlation method, using data from the Kosovo Agency of Statistics (KAS) and the World Bank to provide empirical evidence on this complex relationship. The findings indicate a weak correlation between government expenditures and economic growth with effects in the short and long term. In the short term, the findings reveal that an increase in expenditures will raise Kosovo's GDP by 4.87%. However, in the long term, it …

Benefit Realized In The Economy Depending On The Formation Of The Demand And Supply Curves, Shaqir Elezaj, Rame Elezaj

UBT International Conference

The benefit achieved in the economy when other expenses are neglected for the first time, essentially depends on the mutual position and the formation of the demand curve (D - demand curve) and the supply curve (S - supply curve). Such a thing is understandable, because the determination of the state of equilibrium (E), then of the production surplus, production shortage, consumer surplus, supplier surplus, tax policy depends on the mutual position of the mentioned curves D and S. as well as many other important quantities in economic analyses. Of course, such an analysis is also related to economic efficiency, …

The Importance Of Financial Literacy, The Inclusion Of Financial Education In The School Curriculum (Case Study: Kosovo), Ardian Uka, Valon Ismajli, Erzana Uka

UBT International Conference

The paper discusses the value of financial literacy and emphasises the importance of financial education inclusion into Kosovo's publicschool curriculum. The paper initially elaborates on the importance of financial literacy and then expands on its impact on people’s knowledge to become or maintain their financial stability and well-being. It is pointed out that understanding personal finance management can help people have a better connection with money and their finances. Research suggests that young people getting ready for adulthood should be encouraged to become financially literate to meet society's health and economic concerns. In this context, after observing the school curriculum …