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Articles 3361 - 3390 of 51335
Full-Text Articles in Entire DC Network
The New Professional: Best Practices For Leaving A Job: A Guide To A Smooth Transition, Amrita Patel D.D.S.
The New Professional: Best Practices For Leaving A Job: A Guide To A Smooth Transition, Amrita Patel D.D.S.
The Journal of the Michigan Dental Association
The article provides guidance for associate dentists on executing a professional job transition. It emphasizes the importance of careful decision-making, thorough contract review, and maintaining professional relationships throughout the resignation process. Key recommendations include evaluating the decision objectively, understanding contractual obligations, providing appropriate notice, documenting ongoing patient care, and maintaining a positive attitude. The article stresses that a well-managed departure can protect one's professional reputation and future career opportunities.
Staff Matters: Help! I’M Struggling To Handle The Hr Function In My Practice, Jodi Schafer Sphr, Shrm-Scp
Staff Matters: Help! I’M Struggling To Handle The Hr Function In My Practice, Jodi Schafer Sphr, Shrm-Scp
The Journal of the Michigan Dental Association
The article addresses the HR management challenges faced by small dental practices, specifically focusing on practices with around 10 employees. It provides practical solutions for handling HR functions, including delegating basic HR duties to existing staff, outsourcing payroll, and engaging external HR consultants for specialized needs. The piece emphasizes that while owners can delegate tasks, they must remain actively involved in leadership and setting workplace culture.
Harnessing General Purpose Ai In Dental Practice: Strategic Solutions For A Burdened Workforce, Christopher J. Smiley D.D.S.
Harnessing General Purpose Ai In Dental Practice: Strategic Solutions For A Burdened Workforce, Christopher J. Smiley D.D.S.
The Journal of the Michigan Dental Association
Artificial intelligence (AI) is reshaping dental practice administration by enhancing efficiency and providing solutions to address workforce shortages. Free-to-use generative AI (GenAI) tools, such as ChatGPT and Claude, can streamline routine tasks, support creative workflows, and reduce the burden on office teams. However, dental professionals must understand AI’s limitations and ethical boundaries, including risks to patient confidentiality and the potential for inaccurate or misleading outputs. Proprietary dental-specific AI systems demonstrate a safer approach by providing specialized diagnostic support and practice analytics in more secure environments to meet HIPAA standards. Yet even these dentistry-based AI solutions carry a risk of bias …
Online Reviews: Myths, Tips, And Tricks, Anish Gupta D.D.S.
Online Reviews: Myths, Tips, And Tricks, Anish Gupta D.D.S.
The Journal of the Michigan Dental Association
Online reviews are a source of reputation marketing which are valuable to the practice of dentistry. Reviews bring patients in and provide social proof for your practice. We discuss what makes a good review, tips to get reviews, and dispel certain myths regarding online reviews.
Build Your Practice With Dental Revenue Cycle Management, Robert Mcdermott
Build Your Practice With Dental Revenue Cycle Management, Robert Mcdermott
The Journal of the Michigan Dental Association
This article explores the essential role of Dental Revenue Cycle Management (RCM) in ensuring the financial success and sustainability of a dental practice. Many dentists, especially those new to solo practice, struggle with managing the business side of dentistry, particularly the complexities of RCM. The article outlines the key steps of RCM, including patient scheduling, insurance verification, claims submission, and payment processing, emphasizing how a well-managed system ensures steady cash flow and enhances patient experience. Key challenges in RCM include lack of formal business training, evolving insurance regulations, and the risk of delayed reimbursements, which can threaten a practice’s viability. …
Well-Being Of Formal Leaders: A Critical And Interdisciplinary Review Of Predictors Shaping Leader Well-Being, Burak Oc, Kraivin Paripont Chintakananda
Well-Being Of Formal Leaders: A Critical And Interdisciplinary Review Of Predictors Shaping Leader Well-Being, Burak Oc, Kraivin Paripont Chintakananda
Research Collection Lee Kong Chian School Of Business
Holding a formal leadership role is often idealized, motivating individuals to pursue such positions for independence and success. However, recent reports highlight significant challenges faced by leaders, particularly during as well as after the COVID-19 pandemic, including increased work demands and reduced well-being. This review takes a critical stance and examines whether formal leaders bear a well-being cost. Using Bronfenbrenner’s (1979) ecological systems framework, we categorize predictors of leader well-being, discuss dominant theoretical frameworks explaining the most frequently studied relationships, and identify theoretical gaps in the existing literature. Following this, we identify internal validity issues affecting the interpretation of existing …
From Low Power To Action: Reappraising Powerlessness As An Opportunity Restores Agency, Tianyu He, Michael Schaerer, Trevor A. Foulk, Elizabeth B. Wolf, Winnie Y. Jiang
From Low Power To Action: Reappraising Powerlessness As An Opportunity Restores Agency, Tianyu He, Michael Schaerer, Trevor A. Foulk, Elizabeth B. Wolf, Winnie Y. Jiang
Research Collection Lee Kong Chian School Of Business
Agentic behaviors are a critical pathway to power in contemporary organizations. Paradoxically, employees who lack power are the least likely to think and act agentically—creating a self-perpetuating cycle of disadvantage. Existing research on facilitating employee agentic behaviors relies on structural solutions that are often out of reach for individual employees. Yet, anecdotal evidence suggests that this view may be incomplete, as some individuals seem to be able to overcome the challenges powerlessness poses without relying on external resources, control, or organizational change. Integrating research on powerlessness and cognitive reappraisal, the present research proposes that cognitively reappraising powerless situations as opportunities …
Csr As Hedging Against Institutional Transition Risk: Corporate Philanthropy After The Sunflower Movement In Taiwan, Yishu Cai, Lori Yue, Fangwen Lin, Shipeng Yan, Haibin Yang
Csr As Hedging Against Institutional Transition Risk: Corporate Philanthropy After The Sunflower Movement In Taiwan, Yishu Cai, Lori Yue, Fangwen Lin, Shipeng Yan, Haibin Yang
Research Collection Lee Kong Chian School Of Business
Firms with political connections to a regime with an authoritarian history face a dilemma when the regime undergoes a democratic transition. Such connections provide an essential competitive advantage when the regime is in power but become a liability when an institutional transition brings democratic change. This study theorizes that when mass protests expose a regime’s distorted policies favoring elites over others and signal a high probability of regime turnover, firms may hedge against the risks associated with their political connections by engaging in philanthropy. We further contend that this effect is stronger for firms located in regions characterized by the …
The Regenerative Future Of Loyalty: A Guide For Green Loyalty Programs To Engage Eco-Consumers, Simon J.D. Schillebeeckx, Ryan Merrill
The Regenerative Future Of Loyalty: A Guide For Green Loyalty Programs To Engage Eco-Consumers, Simon J.D. Schillebeeckx, Ryan Merrill
Research Collection Lee Kong Chian School Of Business
Loyalty programs are challenged to attract and retain consumers who increasingly value purpose-driven engagement and environmental impact alongside traditional rewards. With growing awareness of climate issues, many customers expect brands to integrate sustainability and eco-conscious actions into their loyalty offerings. 71% of consumers believe loyalty programs should support sustainable practices, and this expectation is particularly strong among younger demographics like Gen Z and Millennials. As companies respond by integrating eco-conscious actions — like recycling incentives, carbon offsets, and donations to green causes — these efforts foster emotional loyalty, drive repeat purchases, and ensure long-term retention. Loyalty programs that align with …
Mda Services: Protect And Maximize Your Practice’S Finances With Help From These Vendors, Reva Darling
Mda Services: Protect And Maximize Your Practice’S Finances With Help From These Vendors, Reva Darling
The Journal of the Michigan Dental Association
The article outlines various financial services and solutions available to MDA members through endorsed vendors. These offerings include PPO negotiation services, embezzlement protection, practice financing, employee benefits solutions, credit card rewards programs, precious metal refining, and student loan refinancing options. Each vendor provides specific member discounts or preferential terms, designed to help dental practices optimize their financial operations and profitability.
2025 March, Morehead State University. Office Of Communications & Marketing.
2025 March, Morehead State University. Office Of Communications & Marketing.
Morehead State Press Release Archive, 1961 to the Present
Press releases for March of 2025.
Beyond The Disaster Zone: How Disruptive Climate Event Shape Epa Oversight And Firm Behavior, Grace Fan
Beyond The Disaster Zone: How Disruptive Climate Event Shape Epa Oversight And Firm Behavior, Grace Fan
Research Collection School Of Accountancy
We examine how experiences with disruptive climate events impact the Environmental Protection Agency’s (EPA) monitoring activities and subsequent firm behaviors. Using plausibly exogenous variation in the exposure of EPA regional offices to major hurricanes, we find that exposed EPA regulators increase their monitoring efforts, measured by both inspection frequency and length, at facilities located in their jurisdictions but outside the disaster zone. This effect diminishes over time and is stronger for regulators located closer to the disaster area or experiencing the disaster for the first time. Importantly, the heightened regulatory monitoring following disasters has real effects on regulated facilities–they face …
Forecasting Army Recruiting Mission Distribution, Maxwell A. Deihl
Forecasting Army Recruiting Mission Distribution, Maxwell A. Deihl
Theses and Dissertations
The Army’s recruiting landscape has changed markedly in recent years, raising questions about whether forecasting methods of Army contracts remain robust. This thesis recreates the presented models in Joshua McDonald’s 2015 thesis. It replicates and evaluates the models with updated data (2018–2023) to assess their current validity and compare them to novel alternative approaches, such as simpler regression models or neural networks. While the 2015 model remains a valuable baseline, results suggest that either refining its variables or adopting alternative methods can improve predictive accuracy and interpretability. Ultimately, the United States Army Recruiting Command has many options regarding how it …
Analyzing U.S. Army Recruiter Productivity Through Cohort Differentiation And Behavioral Tendency Composition, Mary M. Bates
Analyzing U.S. Army Recruiter Productivity Through Cohort Differentiation And Behavioral Tendency Composition, Mary M. Bates
Theses and Dissertations
This research analyzes differences among aggregate achievements of U.S. Army recruiting cohorts, determines which behavioral tendencies are indicative of performance level, and investigates aggregate behavioral composition with cohort achievement. Analyses require implementation of OLS regression, ANOVA, Tukey’s Test, Mann-Whitney U test, Holm-Bonferroni adjustment, XGBoost decision tree, logistic regression, and the Kolmogorov-Smirnov test. The results show insignificant achievement differences among cohorts and weak yet prevalent abilities of select measures of behavioral tendencies to indicate recruiter performance.
Job Demands And Resources: A Look At The Vha Workforce To Support Dod Goals, Anthony J. Rivera
Job Demands And Resources: A Look At The Vha Workforce To Support Dod Goals, Anthony J. Rivera
Theses and Dissertations
This study investigates the relationships between job demands, job resources, burnout, turnover intention, and workplace attitudes among employees of the Veterans Health Administration (VHA) through the lens of the Job Demands-Resources (JD-R) model. The findings reveal both expected and novel insights. Consistent with prior research, the study confirms that excessive job demands, without enough resources to balance then, lead to burnout. This, in turn, increases turnover intention and negatively affects how employees view leadership and the work environment. A significant discovery, however, challenges conventional assumptions: favorable job demands were positively correlated with turnover intention, suggesting that employees in favorable roles …
An Analysis Of Supervisor Job Satisfaction During Telework In The Covid-19 Pandemic, Corey L. Rucker
An Analysis Of Supervisor Job Satisfaction During Telework In The Covid-19 Pandemic, Corey L. Rucker
Theses and Dissertations
The COVID-19 pandemic significantly reshaped workplace practices, accelerating the adoption of telework. This study examines the job satisfaction of supervisors in telework environments, focusing on qualitative analysis of survey responses from 41 supervisors in the Department of Defense (DoD). Through thematic analysis, the research identifies key factors influencing supervisor satisfaction. These themes include flexibility, communication challenges, resource gaps, and the unique stressors of managing remote teams. Findings reveal that while telework offers benefits such as improved work-life balance and productivity, it also presents challenges like reduced team cohesion, blurred work-home boundaries, and difficulties in performance management. Grounded in Herzberg’s Two-Factor …
Antecedents Of Organisational Ethical Culture Towards Social Sustainability For Companies In Malaysia, Pei Xuan Tan, Kok Wai Chew
Antecedents Of Organisational Ethical Culture Towards Social Sustainability For Companies In Malaysia, Pei Xuan Tan, Kok Wai Chew
International Journal of Management, Finance and Accounting
The topic of sustainability development has remained crucial where Malaysian government is trying its best to strengthen sustainability commitment to achieve the sustainable development goals (SDGs). The lack of emphasis on sustainability awareness from leaders hinders the effort of sustainability commitment to be ingrained in organisational culture. Therefore, this study aims to investigate the role of ethical leadership and organisational ethic culture play in promoting social sustainability, with the support of the social exchange theory adopted as the theoretical framework. The target population of this research encompasses employees working in Malaysia companies. A total of 202 data respondents were analysed …
The Challenges Of Autonomous Vehicles In Malaysia: From The Perspective Of Motorcycle Traffic Crashes, Jen Sim Ho, Wai Hoong Alvin Poi
The Challenges Of Autonomous Vehicles In Malaysia: From The Perspective Of Motorcycle Traffic Crashes, Jen Sim Ho, Wai Hoong Alvin Poi
International Journal of Management, Finance and Accounting
The Level 3 autonomous vehicle (AV) is now a reality on the public roads. While the emergence of AV is to eliminate the traffic crashes due to human error by 90%, the unexpected or errant drivings on the roads would, however lead to traffic crashes as the operation of AVs are depending on the artificial intelligence, which involve constantly teaching the computer to learn. In Malaysia, motorcycle fatalities accounted for about 60% of the total traffic fatalities, of which the majority of the fatalities were due to human errors. - The presence of motorcyclists in the traffic stream then becomes …
The Practices Of Work-Life Balance, Job Satisfaction, And Job Performance Among Female Employees In Banking Industry: A Conceptual Study, Yu Xian Tan, Ai Na Seow, Chi Hau Tan, Siew Yong Lam
The Practices Of Work-Life Balance, Job Satisfaction, And Job Performance Among Female Employees In Banking Industry: A Conceptual Study, Yu Xian Tan, Ai Na Seow, Chi Hau Tan, Siew Yong Lam
International Journal of Management, Finance and Accounting
Malaysia has seen a significant increase in female employees in recent years. However, women often struggle to balance their professional responsibilities with family commitments. This paper examines the work-life balance practices among female employees, focusing on how these practices impact job satisfaction and performance. Drawing on existing literature, the conceptual framework considers factors such as flexible work arrangements and employee wellness programs as work-life balance practices with the mediating role of job satisfaction between work-life balance practices and job performance. The target respondents will be female banking industry employees in Kuala Lumpur and Selangor, Malaysia. Survey-based questionnaires and judgemental sampling …
Exploring The Experiences And Challenges Of Online Learning At A Private University In Malaysia, Harpaljit Kaur, Kyra Ley Sy Law
Exploring The Experiences And Challenges Of Online Learning At A Private University In Malaysia, Harpaljit Kaur, Kyra Ley Sy Law
International Journal of Management, Finance and Accounting
This study explores online learning experiences, focusing on their advantages and disadvantages through a qualitative analysis of responses from 30 students at a private institution in Malaysia. The data was collected to gain insight into students' positive impacts and challenges during online learning. The study identified key positive impacts of online learning, including flexibility and accessibility, which allowed students to attend classes from any location and manage their schedules effectively. Students appreciated the opportunity to review recorded lectures and access various online resources. However, the research also highlighted significant negative impacts, such as feelings of isolation, technical issues like unstable …
Unveiling The Pathways: Exploring Influential Factors Shaping The Intentions To Engage With Chatgpt, Nurul Izzah, Anusuyah Subbarao
Unveiling The Pathways: Exploring Influential Factors Shaping The Intentions To Engage With Chatgpt, Nurul Izzah, Anusuyah Subbarao
International Journal of Management, Finance and Accounting
Artificial intelligence (AI), notably embodied in ChatGPT, has transformed various sectors, including education and content creation. Initially conceptualized in the 1950s, AI’s integration into education has facilitated personalized learning and dynamic evaluations. ChatGPT, an AI language model, exhibits advancements in natural language processing, aiding users in generating custom content. ChatGPT has rapidly gained popularity, reaching over 100 million monthly users. Its educational potential lies in providing tailored learning experiences and streamlining administrative tasks. However, there is a lack of research in the literature on factors influencing the use of ChatGPT among university students in Malaysia for educational purposes. Therefore, the …
مدى توافر موارد نظم المعلومات الادارية في المنظمات الخدمية دراسة استطلاعية في مديرية توزيع كهرباء مركز نينوى, نور ضياء عزيز, نبأ مؤيد عبدالحسين الطائي, فدوى علي حسين
مدى توافر موارد نظم المعلومات الادارية في المنظمات الخدمية دراسة استطلاعية في مديرية توزيع كهرباء مركز نينوى, نور ضياء عزيز, نبأ مؤيد عبدالحسين الطائي, فدوى علي حسين
Muthanna Journal of Administrative and Economics Sciences
تهدف هذه الدراسة إلى تقييم مدى توافر موارد نظم المعلومات الإدارية في مديرية توزيع كهرباء مركز نينوى من منظور العاملين فيها. كما تسعى الدراسة إلى الكشف عن أي اختلافات في وجهات نظر العاملين حول هذا التوافر بناءً على عوامل ديموغرافية مثل الجنس، العمر، والمؤهل العلمي. اعتمدت الدراسة على المنهج الوصفي المسحي كأداة أساسية لجمع البيانات. تم تصميم استبانة تضمنت (17) سؤالاً تغطي خمسة مجالات رئيسية هي: الموارد البشرية، الموارد المادية، البرامجيات، قواعد البيانات، والشبكات والاتصالات. تم توزيع هذه الاستبانة على العاملين في المديرية. كشفت نتائج هذه الدراسة عن الصورة الحقيقية لتوافر موارد نظم المعلومات الإدارية وتباينها بالنسبة للافراد المبحوثين ، …
Marketing Strategies To Engage Multicultural Consumers, Nazanin Weck
Marketing Strategies To Engage Multicultural Consumers, Nazanin Weck
Walden Dissertations and Doctoral Studies
The lack of marketing strategies that engages multicultural consumers is a concern for marketing managers because it can adversely impact their business profitability and sustained market competitiveness. Grounded in identity management theory (IMT), this qualitative pragmatic inquiry was conducted to explore the marketing strategies that successful marketing managers use to engage multicultural consumers. The participants were six marketing managers from distinct companies in the southeastern United States who specialize in acquiring and engaging multicultural customers. Data were collected through semistructured interviews, analysis of public company documents, and a systematic review of secondary sources, including social media content and corporate websites. …
الرفاهية عند العاملين من منظور الدور التأثيري للنرجسية التنظيمية: دراسة تحليلية في وزارة التعليم العالي والبحث العلمي في العراق, سنان فاضل حمد
الرفاهية عند العاملين من منظور الدور التأثيري للنرجسية التنظيمية: دراسة تحليلية في وزارة التعليم العالي والبحث العلمي في العراق, سنان فاضل حمد
Muthanna Journal of Administrative and Economics Sciences
البحث يهدف إلى تحقيق جملة من الاهداف أهمها بناء أطار نظري يربط بين (النرجسية التنظيمية ) بوصفة متغير رئيسا (رفاهية العاملين) بوصفه متغير تابعاً، فضلاً عن التعرف على طبيعة العلاقة والتأثير بين النرجسية التنظيمية ورفاهية العاملين في وزارة التعليم العالي والبحث العلمي العراقية، ولغرض جمع بيانات الجانب العملي، تم تصميم استبانة مكونة من محوين بالاعتماد على مقاييس جاهزة، وتم توزيع الاستبانة على عينة عشوائية مكونة من (75) فرداً ممن يعملون في مناصب قيادية عليا ووسطى ضمن الهيكل التنظيمي للوزارة، ولغرض تحليل الاستبانة واستخلاص النتائج منها تم استعمال برنامج (SPSS V.26)، وتم استعمال عدد من الوسائل الاحصائية منها الوسط الحسابي والوسيط …
The Impact Of Individual Definitions Of Healthcare Quality On The Healthcare Industry And Organizations In The Southeastern United States, Phillip Dale Mcgarrah Jr.
The Impact Of Individual Definitions Of Healthcare Quality On The Healthcare Industry And Organizations In The Southeastern United States, Phillip Dale Mcgarrah Jr.
Doctoral Dissertations and Projects
The purpose of this qualitative case study using a flexible design was to determine if there was a lack of a consensus stakeholder accepted definition of healthcare quality, what were the individual definitions of healthcare quality, and the potential impact on healthcare organizations in the southeastern United States. Exploration of the literature yielded numerous studies that identified specific healthcare quality attributes favored by specific industry members but that none of those definitions were shared between stakeholders. Those studies, however, did not consider the entirety of the stakeholders in their identification of healthcare quality defining attributes nor reasons for differences or …
قياس مستوى الوضوح الاستراتيجي لدى القيادات الإدارية في جامعة الشرقية بسلطنة عمان, دلال صالح مهدي, تركي بن خالد بن سعيد النافعي, عزة راشد سليمان السعيدية
قياس مستوى الوضوح الاستراتيجي لدى القيادات الإدارية في جامعة الشرقية بسلطنة عمان, دلال صالح مهدي, تركي بن خالد بن سعيد النافعي, عزة راشد سليمان السعيدية
Muthanna Journal of Administrative and Economics Sciences
تهدف الدراسة الحالية قياس مستوى الوضوح الاستراتيجي لدى القادة الإداريون في جامعة الشرقية بسلطنة عمان، تم استخدام المنهج الوصفي التحليلي، كما استخدمت الاستبانة في جمع البيانات والمعلومات وتم تطبيقها على عينة مكونة من (384) قيادي، وتوصلت نتائج الدراسة إلى أن مستوى الوضوح الاستراتيجي للأداء المؤسسي لدى موظفي جامعة الشرقية بسلطنة عمان كان عاليا، وكذلك جاء متوسطًا أيضًا في بعد وضوح الإجراءات والأنشطة، وبعد وضوح الأهداف وبعد وضوح الهيكل التنظيمي، بينت النتائج عدم وجود فروق ذات دلالة إحصائية عند مستوى (α ≤ 0.05) بين استجابات أفراد عينة البحث بسبب متغيرات الجنس، والمؤهل العلمي، وسنوات الخبرة، والمسمى الوظيفي.
Decade-Long Analysis Of Sustainable Development Goals Compliance And Financial Performance Tiers In All Banking Companies Listed On Bursa Malaysia, Kien Seng Lok, Khai Wah Khaw, Xinying Chew, Wei Chien Ng
Decade-Long Analysis Of Sustainable Development Goals Compliance And Financial Performance Tiers In All Banking Companies Listed On Bursa Malaysia, Kien Seng Lok, Khai Wah Khaw, Xinying Chew, Wei Chien Ng
International Journal of Management, Finance and Accounting
This study examines the relationship between Sustainable Development Goals (SDGs) compliance and financial performance in Malaysian banks from 2013 to 2022. Using advanced machine learning techniques, including Support Vector Machines, Decision Trees, K-nearest Neighbours, Extra Trees, Gradient Boosting, and Random Forests, banks were classified into financial performance tiers. Gradient Boosting was the most effective, achieving 80% accuracy in categorising medium and low-performance tiers. Significant correlations were found between SDGs 10 and 15, as well as financial metrics like market capitalisation and asset turnover. These findings highlight the benefits of integrating specific SDGs into banking strategies and the need for supportive …
The Determinant Of Islamic Bank Profitability And Stability In Malaysia, Asmah Mohd Jaapar, Nur Ain Abdul Hamid, Nurhatiah Ahmad Chukari
The Determinant Of Islamic Bank Profitability And Stability In Malaysia, Asmah Mohd Jaapar, Nur Ain Abdul Hamid, Nurhatiah Ahmad Chukari
International Journal of Management, Finance and Accounting
This study examines the determinants of profitability and stability of 14 Islamic banks in Malaysia using secondary data from 2018 until 2022. Hausman and Breush-Pagan's tests indicate that the fixed effect panel model is the best model to predict the relationships. The final fixed effect model for the profitability of Islamic banks shows that capital adequacy ratio (CAR), Z-score, and gross domestic product (GDP) have significant relationships with return on assets (ROA). CAR has a negative effect, while Z-score and GDP positively affect ROA. On the other hand, the final fixed effect model for the stability of Islamic banks shows …
The Influence Of Service Marketing Mix On Customer Loyalty Towards Travel Agents Post Covid-19 Pandemic, Omar Abdulaziz Sultan Abdullah, Junainah Binti Mohd Mahdee, Nurazlin Binti Mohd Fauzi
The Influence Of Service Marketing Mix On Customer Loyalty Towards Travel Agents Post Covid-19 Pandemic, Omar Abdulaziz Sultan Abdullah, Junainah Binti Mohd Mahdee, Nurazlin Binti Mohd Fauzi
International Journal of Management, Finance and Accounting
This study examines the impact of the service marketing mix on customer loyalty towards travel agents in Oman after the COVID-19 pandemic. The study seeks to comprehend the influence of the service marketing mix (7Ps: Product, Price, Place, Promotion, People, Process, and Physical Evidence) on customer loyalty to travel agents in Oman in the post-COVID-19 pandemic era in a swiftly changing market. The study uses a quantitative research methodology, sending a self-administered survey questionnaire to travel agencies in Oman. The data are examined using Partial Least Squares Structural Equation Modelling (PLS-SEM) to evaluate the presented hypotheses. The results are anticipated …
A Conceptual Framework For University Teachers' Job Performance In Henan, China: Integrating A Competency Model And The Mediating Role Of Perceived Organizational Support, Xu Wen, Kyra Ley Sy Law, Leong-Mow Gooi
A Conceptual Framework For University Teachers' Job Performance In Henan, China: Integrating A Competency Model And The Mediating Role Of Perceived Organizational Support, Xu Wen, Kyra Ley Sy Law, Leong-Mow Gooi
International Journal of Management, Finance and Accounting
This conceptual paper explores the theoretical framework surrounding the relationship between teacher competency and job performance in universities in Henan Province, China. Drawing on Spencer's competency model, the paper conceptualises teacher competency as comprising five key dimensions: skills, knowledge, self-concept, traits, and motives. It also introduces perceived organisational support as a mediating variable, offering a novel perspective on how it influences the link between competency and job performance. Theoretical discussions are advanced through a multidimensional approach, expanding the scope of competency and organisational support theories within the higher education context. This study proposes to employ a quantitative research design to …