Digital Commons Network^™

The Metaverse And Sport Fandom: Revolutionising Sport Consumption, Ashlee Morgan, Anthony Kerr

Research outputs 2022 to 2026

This article explores the potential transformative impact of the metaverse on sport consumption. While traditional sport environments cultivate a sense of communitas and liminality, where attendees experience unity and solidarity, the digital shift is redefining these dynamics. The metaverse offers new ways for sport consumers to engage, experience, and enter into an exchange. We present a model that conceptualises the multifaceted elements reshaping how sport is consumed, while also providing a framework to critically assess the implications of this transformation. We address both the opportunities and challenges presented with the expansion of virtual sport consumption and highlight legal and ethical …

Analysis Of Safety Investment : Economic Benefit In Arctic Shipping To Shipping Companies And The Arctic Coastal States, Junjie Wan

World Maritime University Ph.D. Dissertations

Global warming severely affects the Arctic region, including ice coverage and thickness. In contrast, it allows unprecedented navigation opportunities for more extended periods each year, attracting maritime stakeholders because of the potential distance reduction compared to shipping corridor routes. However, mitigating Arctic navigation hazards requires safety investments, especially from shipowners and Arctic coastal states. When allocating limited resources to safety, decision-makers should efficiently prioritize their investments. This research aims to determine how to optimize shipping companies and Arctic coastal states’ safety investments. It begins with a comprehensive analysis of safety investments and safety economic benefits in Arctic shipping. Then, an …

Value Co-Creation In Live Streaming Through Tourism Scenes: A Contextual Marketing Perspective, Jun Yu, Chaowu Xie, Songshan Huang

Research outputs 2022 to 2026

Purpose: This study aims to identify a value co-creation framework for live streaming through tourism scenes (LStTS). It also clarifies the value attributes of LStTS and makes an empirical test. Design/methodology/approach: The study used a mixed-method approach. In Study 1, a total of 12,216 pieces of viewers’ comments and ten web news reports were coded and analyzed employing a grounded theory approach. In Study 2, data were collected from 587 Douyin e-commerce users. Exploratory factor analysis and partial least squares structural equation modeling were used to test the value co-creation framework of LStTS. Findings: In Study 1, six value attributes …

Application Of Enterprise Architecture To Guide The Integration Of Health Information Systems In Namibia, Laizah Mutasa, Martin Mabeifam Ujakpa, Wandisa Nyikana, Irja Shaanika, Tiko Iyamu

Research outputs 2022 to 2026

Namibia is characterized by a fragmented health-care system that has led to data inconsistencies and duplication of efforts. It has also become costly to health-care institutions to maintain these fragmented, standalone systems. This study examined how enterprise architecture (EA) can be applied to guide the integration of health information systems (HISs) in the Namibian health-care context. A qualitative approach was applied to collect data from two cases using semi structured interviews and an interpretive approach in the analysis. From the analysis, the constructs of requirements clarity, information systems and technology (IS/T) project management, systems documentation, and communication were discovered to …

Factors Influencing The Adoption Of Artificial Intelligence Systems: A Systematic Literature Review, Ahmad A. Khanfar, Reza Kiani Mavi, Mohammad Iranmanesh, Denise Gengatharen

Research outputs 2022 to 2026

Purpose: Despite the potential of artificial intelligence (AI) systems to increase revenue, reduce costs and enhance performance, their adoption by organisations has fallen short of expectations, leading to unsuccessful implementations. This paper aims to identify and elucidate the factors influencing AI adoption at both the organisational and individual levels. Developing a conceptual model, it contributes to understanding the underlying individual, social, technological, organisational and environmental factors and guides future research in this area. Design/methodology/approach: The authors have conducted a systematic literature review to synthesise the literature on the determinants of AI adoption. In total, 90 papers published in the field …

Industry 4.0 Digital Transformation And Opportunities For Supply Chain Resilience: A Comprehensive Review And A Strategic Roadmap, Morteza Ghobakhloo, Mohammad Iranmanesh, Behzad Foroughi, Ming Lang Tseng, Davoud Nikbin, Ahmad A.A. Khanfar

Research outputs 2022 to 2026

Despite interest in opportunities that Industry 4.0 offers for Supply Chain Resilience (SCR), little is known about the underlying mechanisms for such contributions. The study develops a roadmap that explains how supply chains can capitalize on Industry 4.0 SCR functions. The study conducted a content-centric literature review and identified 16 functions through which Industry 4.0 enhances SCR. Results reveal that the Industry 4.0 SCR functions identified are highly interrelated, and supply chain members should align their digitalization strategies with the sequence in which Industry 4.0 delivers these functions. Industry 4.0 contribution to SCR first involves delivering data-centric functions such as …

Towards Carbon Neutrality In Tourism: Pathways And Future Research Directions, Pezhman Hatamifar, Kourosh Esfandiar, Zahed Ghaderi

Research outputs 2022 to 2026

Achieving carbon neutrality (CN) in tourism is essential for mitigating climate change, yet existing literature provides limited guidance on effective pathways. This review addresses this gap by examining key strategies for carbon-neutral tourism, integrating both mitigation and adaptation approaches across three pathways: individual actions, industry initiatives, and destination policies to advance CN goals in tourism. This review found that achieving CN in the tourism industry necessitates a multifaceted approach involving stakeholders at various levels, from individuals to destination managers and policymakers, on both the supply and demand sides. Additionally, addressing behavioral changes, ethical considerations, and transparent carbon offset programs are …

Phase-Specific Pandemic Survival Strategies: Insights From Tour Operators, Kai Xin Tay, Thanam Subramaniam, Jeniffer Kim Lian Chan, Neethiahnanthan Ari Ragavan, S. Mostafa Rasoolimanesh, Joaquim Dias Soeiro

Research outputs 2022 to 2026

The coronavirus disease 2019 (COVID-19) pandemic and a significant and negative impact on the tourism sector, and effective strategies were required to resolve pertinent challenges. The present study sought to appraise the survival strategies of Malaysian tour operators through a systematic literature review and in-depth interviews with 26 tour operator firms. The findings were discussed by employing a reactive, adaptive, protective, and proactive (RAPP) framework to underscore phase-specific strategies. The first phase included decreasing operational expenditures and staff layoffs. The second phase encompassed retraining existing staff while diversifying the current business scope. The third phase prioritised protecting financial integrity, engaging …

Contextualising Hotel Career Behaviour: Testing A Sociocultural And Organizational Career Model, Franklin Akosa, Songshan (Sam) Huang, Hossein Ali Abadi, Jun Wen

Research outputs 2022 to 2026

This study applies Social Cognitive Career Theory (SCCT) to develop and empirically test a contextual model of hotel career outcomes in Ghana, focusing on how social and organizational factors shape employees' career attitudes and intentions. Drawing on survey data from 769 frontline hotel employees, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to assess both the measurement and structural models. The results reveal that subjective norms significantly and positively influence career attitudes. Transformational leadership not only strengthens employees' career attitudes and intentions but also moderates the relationship between subjective norms and career attitudes, amplifying their positive effect. Additionally, favourable …

Enhancing Phygital Customer Experience Through Generative Ai: A Social Listening Method For Strategic Retail Decision-Making, Zahra Dahish, Shah J. Miah, Ameet Pandit, Sanjit K. Roy

Research outputs 2022 to 2026

The use of Generative Artificial Intelligence (GAI) to transform vast amounts of textual content for strategic insights have been a rapidly growing trend for business researchers. Although various studies have identified applications of GAI in business operations, aspects related to strategic support are yet to be fully developed in the relevant literature. This paper introduces a new GAI-enabled social listening solution that integrates advanced text analytics techniques: (a) Long Short-Term Memory (LSTM)–a specialized form of Recurrent Neural Network (RNN) adept at capturing long-term dependencies through its memory function over time, and (b) Google BERT (Bidirectional Encoder Representations from Transformers). Our …

Impact Of Team Power Disparity On Team Performance: The Role Of Team Power Legitimacy, Teamwork, And Team Power Distance, Yong Ren

Dissertations and Theses Collection (Open Access)

This study explores the mechanism by which team power disparity affects team efficacy, specifically analyzing the impact of team power disparity on team performance through a sequential mediating mechanism, which consists of team members’ perceptions of power legitimacy first and then team cooperation. Moreover, this study examined the boundary moderating role of team power distance in the impacts of team power disparity on team power legitimacy, as well as its subsequent impact on team cooperation and team performance. Through analyzing multi-timepoint data collected from 76 teams, the study found that team power disparity negatively affected team power legitimacy, thereby reducing …

Merchant Guild Culture And Companies’ Sustainable Development: An Empirical Investigation Based On Esg Performance, Yi Wang

Dissertations and Theses Collection (Open Access)

In the context of global economic growth and growing emphasis on sustainable development, this study focuses on the impact of merchant guild culture, an important part of traditional Chinese culture, on the sustainable development of enterprises. Through an in-depth exploration of the historical evolution and cultural connotations of merchant guild culture, this paper systematically analyzes its potential influence on corporate behavior and sustainable development. Using a sample of A-share listed companies and applying regression analysis and other empirical research methods, this study finds that merchant guild culture facilitates the sustainable development of enterprises. Mechanism analysis reveals that merchant guild culture …

Technology As The Sovereign: A Dual-Path Model Of Managers’ Prioritization Of Technical Tasks, Hesheng Huang

Dissertations and Theses Collection (Open Access)

Competitive pressures challenge managers to navigate a multitude of responsibilities. On the basis of Vancouver and colleagues’ (Vancouver et al., 2010; Ballard et al., 2016) multiple-task pursuit framework, Sherf, Venkataramani, and Gejendran (2019) theorized that when faced with competition between technical tasks (e.g., getting things done, meeting assigned goals, promoting quality or accuracy of work, satisfying customer demands, and fulfilling technical responsibilities) and justice tasks (e.g., evaluating employees’ performance, recognizing employees’ achievements, and allocating rewards), managers tend to prioritize technical tasks over justice tasks under high workload demands. On this basis, I aim to examine a model that encompasses the …

Redesigning Home Reversion Products To Empower Retirement For Singapore's Public Flat Owners, Koon Shing Kwong, Jing Rong Goh, Jordan Jie Xin Lee, Ting Lin Collin Chua

Research Collection School Of Economics

This paper introduces an innovative sell-type home reversion product aimed at monetizing Singapore’s public flats, serving as a new alternative to the existing Singapore Lease Buyback Scheme (LBS). This new product not only retains the LBS’s guaranteed period of residence in the property along with life annuity incomes but also enhances the product features to meet specific homeowner needs, including the ability to age in place, flexibility in retaining part of the property, options for bequests, and guaranteed principal return. By incorporating these additional features, the new product seeks to stimulate greater demand for monetizing public flats among asset-rich but …

Anime And Luxury Fashion: Studio Ghibli And Loewe's Unorthodox Brand Merchandizing, Theodore Gournelos, David Marutschke

Communication & Theatre Arts Faculty Publications

While they might seem counterintuitive to traditional concepts of “luxury,” collaborations between luxury and anime brands are a growing pattern reflecting the growth of both industries for key demographics. This paper argues that luxury brands use these collaborations to establish brand relevance and cultural connection while also positioning themselves advantageously against other brands in an increasingly social and online environment. Through a qualitative and quantitative content analysis of Instagram posts and user comments from Studio Ghibli and the Spanish luxury brand Loewe regarding their three product collaborations, we argue that there is a significant amount of room for differentiation in …

Insights In Adaptation: Examining Self-Reflection Strategies Of Job Seekers With Visual Impairments In India, Akshay Kolgar Nayak, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok

Computer Science Faculty Publications

Significant changes in the digital employment landscape, driven by rapid technological advancements and the COVID-19 pandemic, have introduced new opportunities for blind and visually impaired (BVI) individuals in developing countries like India. However, a significant portion of the BVI population in India remains unemployed despite extensive accessibility advancements and job search interventions. Therefore, we conducted semi-structured interviews with 20 BVI persons who were either pursuing or recently sought employment in the digital industry. Our findings reveal that despite gaining digital literacy and extensive training, BVI individuals struggle to meet industry requirements for fulfilling job openings. While they engage in self-reflection …

Quickque: Enabling Quick Access To Information In User Reviews For Screen Reader Users, Mohan Sunkara, Akshay Kolgar Nayak, Sandeep Kalari, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok

Computer Science Faculty Publications

Efficiently perusing online customer reviews is presently challenging for blind users, who rely on a screen reader that supports predominantly one-dimensional narration of content via keyboard shortcuts. To address this, with restaurant reviews as seminal case study, we developed QuickCue, a browser extension prototype that enables screen reader users to quickly obtain the positives and negatives regarding different aspects of a restaurant (e.g., food quality, hygiene, ambiance), without having to sift through numerous reviews containing redundant information. At its core, QuickCue utilizes a large language model to perform aspect and sentiment-based joint classification of reviews to group them based on …

Adapting Online Customer Reviews For Blind Users: A Case Study Of Restaurant Reviews, Mohan Sunkara, Akshay Kolgar Nayak, Sandeep Kalari, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok

Computer Science Faculty Publications

Online reviews have become an integral aspect of consumer decision-making on e-commerce websites, especially in the restaurant industry. Unlike sighted users who can visually skim through the reviews, perusing reviews remains challenging for blind users, who rely on screen reader assistive technology that supports predominantly one-dimensional narration of content via keyboard shortcuts. In an interview study, we uncovered numerous pain points of blind screen reader users with online restaurant reviews, notably, the listening fatigue and frustration after going through only the first few reviews. To address these issues, we developed QuickCue assistive tool that performs aspect-focused sentiment-driven summarization to reorganize …

The Perceptions Of Training And Development And Emotional Intelligence Among Virtual Leaders In Public And Private Institutions Of Higher Education, Ryan J. Trautweiler

Theses and Dissertations

This applied qualitative dissertation explored virtual leadership in higher education, examining virtual leaders' perceptions of training and development and emotional intelligence. Using an inductive research approach, data were collected through semistructured interviews and a questionnaire distributed via Google Forms to eight virtual leaders from public and private higher education institutions. Data were analyzed using interpretive phenomenological analysis (IPA) and thematic analysis to identify key patterns and themes. Findings revealed distinctions between public and private institutions. In public institutions, training and development focused on faculty preparedness, resourcefulness in overcoming limitations, and its impact on student engagement. In private institutions, training was …

Us-China Competition, World Order And Economic Decoupling: Insights From Cultural Realism, Naoise Mcdonagh

Research outputs 2022 to 2026

This study examines how US-China geopolitical rivalry is reshaping global economic order. It identifies gaps in existing research on hegemonic state behaviour and presents an alternative theory based on cultural realism. This latter builds on realism by arguing that political culture influences the intensity of geopolitical tensions. Drawing on domestic political discourse, this study demonstrates that US and China geopolitical tensions are driven by conflicting national political cultures that generate competing visions of global order, reducing the capacity of international institutions to sustain cooperation. This divergence manifest in geoeconomic competition and weaking multilateralism. Theoretical expectations suggest an emerging geoeconomic world …

The Missing Link In Urban Tourism: Connecting Leisure, Accessibility And Resident Participation For Enhanced Value, Juliana Juliana, Amelda Pramezwary, Arifin Djakasaputra, Moh Muhlis Anwar, Ferry Jie

Research outputs 2022 to 2026

This study aims to explore the interrelationships between urban leisure opportunities, accessibility of cultural resources, residents’ active engagement in urban tourism and their perceptions of tourism value. By examining these dynamics, the study seeks to provide insights into fostering sustainable urban tourism that benefits both residents and visitors. A quantitative research design was employed, utilizing a structured survey distributed to urban residents. Partial least squares-structural equation modeling (PLS-SEM) was used to analyze the relationships among variables, supported by reliability and validity tests. Bootstrapping techniques further assessed the robustness of the hypotheses. The results indicate significant positive relationships among the studied …

Decent Work In Ghana: Towards Understanding The Role Of Positive Psychological States In Worker Turnover Intentions, Albert Amankwaa, Irene Elisabeth De Pater, Isaac Kosi, Desmond Tutu Ayentimi

Research outputs 2022 to 2026

Decent work contributes to healthy work and employment, and strong societies. However, accessing decent work is a major issue particularly in developing economies where large proportions of the workforce hold precarious jobs or lack social security. Yet, so far, research on decent work and its scale validation has largely overlooked developing economy contexts, and this defeats the purpose of psychology of working theory to explain work experiences of all individuals. The purpose of this article is twofold. First, we validate Duffy et al.’s Decent Work Scale (DWS) in the Ghanaian context and second, we test a theory-driven model connecting decent …

The Impact Of Film Factors On Destination Image And Travel Intention: A Comparative Study Between Vietnamese And Korean Film Industry, Gavin Northey, Hoa Hong Pham, Colette Gallagher, Steve D’Alessandro, Phan Thi Minh Thu, Quan Ha Minh Tran, Trang Thị Thùy Dương

Research outputs 2022 to 2026

Film tourism represents a growing opportunity for destination marketers, yet limited research examines how specific filmic components within a film’s dramatic architecture influence destination image and travel intention. This study addresses this gap through a sequential explanatory mixed-methods design comprising three phases. First, a pre-test (n = 360) using exploratory factor analysis identified and validated four film components: plot, culture and tradition, scenery, and humanism. Second, a between-subjects quasi-experimental study with Vietnamese viewers (n = 792) employed partial least squares structural equation modeling to test how Korean versus Vietnamese films differentially influence domestic and international travel intentions. Third, semi-structured interviews …

Keep Family Business Innovating: Revisit The Relationship Between Succession And Innovation From Ownership Succession, Yuan Chen, Weize Huang, Chevy-Hanqing Fang, Ling Chen

Business and Information Technology Faculty Research & Creative Works

This study examines how family owner-manager successors' ownership influences R&D investment in family businesses. Drawing on the socioemotional wealth (SEW) perspective, we theorize that successors with higher family ownership prioritize extended SEW, leading to stronger R&D investment, while those with lower family ownership prioritize restricted SEW, resulting in weaker R&D investment. Additionally, we explore how family dynamics—specifically, the number of family directors and asymmetric salary favoring family members—moderate this relationship. Our findings enhance the understanding of successor heterogeneity and its impact on innovation, offering insights for succession planning that support the long-term sustainability of family businesses.

A Tribute To The Life And Work Of Jess Chua, James J. Chrisman, Zhenyu Wu, Alfredo De Massis, Pramodita Sharma, Lloyd P. Steier, Franz W. Kellermanns, Josip Kotlar, Emanuela Rondi, Bingbing Ge, Chevy-Hanqing Fang

Business and Information Technology Faculty Research & Creative Works

Jess Chua was a leading scholar in the field of family business and a major contributor to Entrepreneurship Theory and Practice both as an author and editor. His significant contributions to the field were acknowledged by the Web of Science, which listed him among the world's most highly cited researchers in Economics and Business in 2017, 2019, and 2020. In this memorial editorial, we pay tribute to him by discussing his influence on the field through his academic work, mentoring, long-term collaborations with other scholars, and the kindness he and his wife, Eva Kan, showed to his colleagues and students.

Natural Capital Credit Risk Assessment In Agricultural Lending: An Approach Based On The Natural Capital Protocol, Francisco Ascui, Theodor Florian Cojoianu

Research Collection College of Integrative Studies

It is increasingly recognised that financial institutions have significant impacts and dependencies on natural capital – defined as the stock of the world’s renewable and non-renewable natural resources and ecosystems that yield flows of environmental goods and services, which directly and indirectly underpin the global economy and human wellbeing. Historically, many of these impacts and dependencies have been overlooked. The value of goods and services that nature provides ‘for free’ has often been ignored, and resources have typically been priced at their cost of extraction, rather than the cost of their replacement or substitution, which would promote more sustainable long-term …

A Bounded Custom Gpt Structures Operational Knowledge For Small-Industry Decision Support, Ikhwan Arief, Alizar Hasan, Nilda Tri Putri, Hafiz Rahmann

Knowledge Engineering and Data Science

Small manufacturing and craft-based firms increasingly use Generative Artificial Intelligence (GenAI) through public chat interfaces, low-cost tools, and informal experimentation. However, these firms often make operational decisions with incomplete records, tacit owner knowledge, fragmented spreadsheets, and limited managerial capacity. Under such conditions, open-ended chatbots may generate fluent but unsafe recommendations by overlooking missing information, contradictory evidence, feasibility constraints, and implementation constraints. This study presents Asisten Cerdas Industri Kecil as a bounded Custom GPT artifact for operational diagnosis, priority selection, and short-horizon action planning in small industries. Using a Design Science Research approach, the study develops a documented artifact corpus comprising …

From Vinyl To Viral: Evaluating The Mere Exposure Effect Through Music And Technological Advancements, Ariana R. Deboo

Honors Undergraduate Theses

The Mere Exposure Effect (MEE) refers to a psychological pattern in which a person develops preference for a stimulus that has been repeatedly presented to them. The present study examined environmental influences of preference through repeated exposure to music. Social media platforms such as TikTok, Reels, and Shorts influence where people listen to music. The fast-paced consumption algorithm for new media is provided by quick, entertaining videos that allow users to scroll past content that does not keep their attention. A total of 406 participants (n=406) were involved in this study. The purpose for this study was to identify how …

Money: A Functional Analysis, Steven L. Schwarcz

Faculty Scholarship

Most people currently think of money as government-issued paper certificates or coins that specify units of currency, such as dollars or euros. The advent of digital currencies, which appear abstract because of their intangibility, is therefore confounding almost everyone.

This Article argues that money should also be viewed functionally—as a “right” that serves one or more of the generally accepted functions of money. The Article focuses on two of money’s most generally accepted functions: to serve as a medium of exchange to facilitate the sale of goods and services, and to serve as a store of value. To perform these …

Where Music Shapes A Legacy, Manuel Rivera, Margaret Zorrilla

Hospitality+™ Center for Innovation and Training

The 2025 Curaçao North Sea Jazz Festival (CNSJF) reinforced its reputation as one of the Caribbean’s leading cultural events, delivering substantial economic benefits, an outstanding visitor experience, and deepening loyalty to both the festival and Curaçao. CNSJF 2025 stands as a powerful engine for Curaçao’s economy, a benchmark for festival experiences, and a driver of lasting loyalty and advocacy for both the event and the island. Its legacy is not only musical but also economic and cultural, shaping how visitors connect with Curaçao for years to come.