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Servant Leadership Dimensions Of Bahamian Hotel Industry Front-Line Workers, Stuart Mitchell Bowe

Walden Dissertations and Doctoral Studies

The tourism industry dominates the Bahamian national economy. While seaport visitor arrivals continue to rise, stopover visitor arrivals continue to decline due to a recurring theme of negative front-line hotel staff attitudes. Eliminating negative staff attitudes toward stopover visitors is important for hoteliers, the government, and all stakeholders of the Bahamian tourism industry. Guided by servant leadership theory, the purpose of this research was to investigate the servant leadership dimensions that motivate Bahamian front-line hotel workers. This quantitative cross-sectional study involved the use of the Servant Leadership Survey (SLS) developed by Dierendonck and Nuijten. There were 8 specific servant leadership …

Communication Styles: Increasing Awareness Between Genders In The Workforce, Tammie Bellephant

All Capstone Projects

Communication differences between males and females that exist often leads to miscommunication. Miscommunication, especially in the workplace, can create negative behavior resulting in low productivity. Identifying problems and implementing solutions learned through research to improve relationships and create mindful interpersonal communication. This research will analyze how different communication styles can interfere or hinder the message sent and evaluate how this information is perceived. Training on this topic will not only educate people on how to improve workplace relationships, but it will also identify a clear path for effective communication to travel. Through effective communication skills and clear expectations, individuals will …

Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams

Walden Dissertations and Doctoral Studies

The voluntary turnover of revenue management analysts in the U.S. airline industry is an issue, compelling revenue management leaders to implement retention strategies that successfully reduce employee turnover. The purpose of this qualitative single case study was to explore strategies revenue management leaders used within the last 15 years to retain revenue management analysts. The conceptual framework that grounded this study was Maertz's 8 motivational forces of job attachment and voluntary turnover. The targeted population was comprised of revenue management leaders at an airline in Dallas, Texas who had demonstrated successful strategies to reduce employee turnover. Using criterion-based sampling, 4 …

Eagle Executive Magazine, Georgia Southern University

College of Business: News & Publications

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A Structural Equation Of Leader-Member Exchange, Employee-Supervisor Relationship, Performance Appraisal, And Career Development, William Joseph Henkel

Walden Dissertations and Doctoral Studies

Some employees perceive that supervisors do not accurately reflect employees' performance or effectively differentiate among employees' performances during performance appraisals (PAs). Other employees believe the performance feedback they receive is not valuable for supporting their career development (CD). Employing leader-member exchange (LMX) theory and the distributive and interactional justice dimensions of organizational justice theory as the theoretical framework, this correlational study examined the relationships among LMX and employee-supervisor relationships (ESRs) and the relationships' influence on employees' CD through the mediating effect of employees' perceived efficacy of the PA process. Participants consisted of 44 defense contractor employees in the United States …

A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr

Walden Dissertations and Doctoral Studies

Organizational environments continually change. Organizations that do not meet the demands for change do not survive. The required changes differ for banks versus universities, suggesting that leaders in each type of organization need to use unique styles to adapt to their unique environments. The purpose of this quantitative research study was to test a contingency theory of leadership that leaders of banks are change-oriented, whereas leaders of higher educational institutions are administrative in their style. The research questions dealt with differences in the uncertainty of internal operations and the external environment of banks versus universities, and the leadership style most …

Business-Oriented Leadership Competencies Of K-12 Educational Leaders, Kevin Alan Kaufman

Walden Dissertations and Doctoral Studies

Contemporary K-12 educational leaders must fulfill many roles and responsibilities similar to those fulfilled by traditional business leaders. There is, however, a lack of information about the business-oriented competencies of K12 educational leaders in comparison with business executive norms. This lack of information places K-12 institutions at risk of selecting leaders who are not capable of accomplishing institutional goals and objectives, improving the efficiency and sustainability of business operations, meeting stakeholder expectations, managing social responsibilities, and improving the educational foundation of the next-generation workforce. Grounded in leadership theory, this nonexperimental study included the California Psychological Inventory 260 assessment to capture …

Project Managers' Strategies For Megaproject Success, Nkenamchi Benedict Oputa

Walden Dissertations and Doctoral Studies

In Africa, most oil and gas megaprojects exceed their original budget and time deadlines despite advancement in project management processes and systems. This study explored strategies project managers used for megaprojects' success in the oil and gas industry in Nigeria, from the perspectives of the owner and contractor organizations. Multiple case study design was utilized to collect data by asking open-ended questions in separate interviews with 4 project managers. Archival project data was also reviewed to eliminate information incongruences. The conceptual framework for the study is the contingency theory that there is no universal management structure for every project. The …

Practicing Sacred Encounters: A Narrative Analysis Of Relational, Spiritual, And Nursing Leadership, Margaret Woodrow Mark

Antioch University Dissertations & Theses

This research examined one large health system that has, through a stated mission outcome that every encounter is a sacred encounter, sought to enhance relationships occurring within the health care environment. Seeking to understand the lived experience of sacred encounters through the lens of nurse leaders in one acute care hospital settings this study examined how nurse leaders experienced their leadership role in realizing sacred encounters. Participants were defined as nurse leaders from one hospital setting and included nurse managers, directors and one vice president. A narrative thematic analysis framed by situational analysis was the method of inquiry. Data was …

An Inquiry Into Factors Of Leadership And Cohesion In Complex Teams, Jeffrey White

Walden Dissertations and Doctoral Studies

The external competitive environments and internal group dynamics of organizations are increasing in complexity resulting in new challenges for organizational leaders to improve performance in underperforming teams. The purpose of this phenomenological study was to address what factors led to high-innovation outcomes in complex adaptive systems using a framework constructed from elements of complexity leadership theory and group dynamics research. An in-depth interviewing approach was used to collect data on the lived experience and meaning the participants attributed to their experiences regarding improved team performance. A total of 21 participants were selected from multiple business settings where their team experienced …

Strategic Leadership In Public Sector Administration In Nigeria, Joy Onyinye Eliogu-Anenih

Walden Dissertations and Doctoral Studies

Inefficiency in the public sector as a result of leadership ineptitude is said to have contributed significantly to the underdevelopment of Nigeria. This has led to the mismanagement of human and financial resources as well as contributed extensively to poor service delivery to the citizens. The research considered the critical role of public sector administration to the functionality of a society, noting that the major determinant for public sector success is leadership effectiveness. The purpose of this qualitative phenomenological study was to identify how leadership ineffectiveness could be addressed in public sector administration in Nigeria and consider the implications of …

Strategies For Reducing Employee Absenteeism In Retail Stores, Patricia Miller Manning

Walden Dissertations and Doctoral Studies

Employee absenteeism results in annual productivity losses of approximately $74 billion and reduced profits for some retail stores. The purpose of this single case study was to explore the strategies used to minimize absenteeism and increase productivity outcomes for organizational effectiveness at a retail store in northwest Florida. The targeted population included managers who had success with minimizing absenteeism and enhancing productivity in the retail store. Herzberg's 2-factor theory was the conceptual framework, and semistructured interviews with 5 participants were the primary data collection technique. The secondary data sources included employee absence data and gross profit reports for 3 years …

The Effects Of Gender-Aware Leadership-Development Training On The Leadership- Behavioral Competencies Of Women Software Engineers In California’S Silicon Valley, Leann Pereira

Doctoral Dissertations

This study was conducted to investigate the effects of a leadership-development training workshop on leadership behaviors among women software engineers in a California Silicon Valley engineering community with a two-phase, mixed-methods research design. The training workshop was developed using a framework for developing leadership-behavioral competencies among women (LBCW), which was congruent with theoretical principles for women’s leadership development.

LBCW was comprised of four competencies: self-advocacy, social networking, psychological capital, and goal orientation. A pretest–posttest comparison-group design was used to assess the effects of the training on LCBW among 70 participants with four instruments: the Leadership Development and Activities Instrument, the …

Research Of Note: Book Review Leadership-As-Practice: Theory And Applications, Edited By Joseph A. Raelin, Kathleen F. Edwards

Organization Management Journal

No abstract provided.

The Ethnographic Method In Csr Research: The Role And Importance Of Methodological Fit, A. Erin Bass, Ivana Milosevec

Marketing and Management Faculty Publications

Corporate social responsibility (CSR) research has burgeoned in the past several decades. Despite significant advances, our review of the literature reveals a problematic gap: We know little about how culture, practices, and interactions shape CSR. On further investigation, we discover that limited research utilizes ethnography to understand CSR, which may provide some explanation for this gap. Thus, the purpose of this article is to illustrate the utility of ethnography for advancing business and society research via a multistage framework that demonstrates how three different types of ethnography may be applied to the exploration of CSR. We specifically focus on the …

The Impact Of Authentic, Ethical, Transformational Leadership On Leader Effectiveness, Mary Kay Copeland

Business Faculty/Staff Publications

Authentic, ethical and transformational leadership in 21st century business leaders is needed. This research posits that ethical, authentic and transformational leaders are more effective, that there are incremental improvements in a leader’s effectiveness for each of these leadership qualities, and that transformational leadership moderates the impact of the leader’s authentic and ethical leadership on the leader’s outcomes. Analysis shows that authentic, ethical and transformational leadership behaviors make incremental independent contributions to explain leader effectiveness. The study did not find support for transformational leadership as a moderator of the relationships between authentic and ethical leadership behaviors and a leader’s effectiveness.

Nonprofit Sector Research Scan, The Nonprofit Institute At Portland State University

The Nonprofit Institute Research

This information was compiled in an effort to assess the current state of the nonprofit research field as well as potentially identify needs for future research projects. The methods by which this data was gathered included initial conversations with community stakeholders which guided further online content analysis of reports in the fields stated above. The research scan includes 84 reports published around the topics of volunteerism, philanthropy, board governance, leadership, and other general and specialized nonprofit topics on state, regional, and national levels.

A Study Of The Success Of Group Formation In Virtual Teams Using Computer-Mediated Communications, Eliel Melón-Ramos

CCAC Theses and Dissertations

In the digital domain, virtual teams within organizations and corporations are becoming common. Restructuring an organization or corporation is vital because competition and globalization are increasing. In this era of globalization, distributed working groups need to develop a competitive advantage in these ever-changing environments. Historically, teams had experienced problems stemming from geographical and temporal limitations. With the increase of technology in telecommunications, organizations are increasingly forming virtual teams, which have become critical to the survival of nearly any corporate entity.

Virtual teams have some of the same problems that regular teams have. One of the key challenges is the method …

Statedata: The National Report On Employment Services And Outcomes, 2016, Jean Winsor, Jaimie Ciulla Timmons, John Butterworth, John Shepard, Cady Landa, Frank A. Smith, Daria Domin, Alberto Migliore, Jennifer Bose, Lydia Landim, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

This report provides statistics over 25 years from several national datasets that address the status of employment and economic self-sufficiency for individuals with intellectual and developmental disabilities. The authors use abbreviations for both intellectual disability (ID) and intellectual and developmental disabilities (IDD) in this report. This is because data sources vary in the specific target groups that can be described. Please refer to each chapter for the disability definition used in that chapter. We provide a comprehensive overview that describes national trends in employment for people with IDD, and the appendices provide individual state profiles with data from several sources. …

An Exploration Of Leadership Styles And Motivation In Egyptian Business Organizations, Nady Ahmed El-Zayaty

Walden Dissertations and Doctoral Studies

Leadership styles can have a profound impact on employee motivation and performance. The changing global business landscape has drawn much attention to transformational leadership as an approach that addresses the demands of organizations in this complex environment. The purpose of this qualitative grounded theory study was to understand the nature of employee motivation with regard to leadership styles and the role of transformational leadership in Egyptian business organizations. Seventeen Egyptian professionals were recruited through a combination of e-mail and telephone procedures and were interviewed regarding their experiences with organizational leaders; their perception of the ideal organizational leader; their feelings about …

The Impact Of Transformational Leadership Style On The Success Of Global Virtual Teams, Shery Wojtara-Perry

Walden Dissertations and Doctoral Studies

Organizations in the age of modern technology have a diverse workforce, who are spread around the globe, and the business leaders of the 21st century need to understand how best to manage, overcome new challenges, and know the various skills of team members to capitalize on their differences and unique skills. To allow those geographically dispersed workers to reach their full potential and facilitate team success. Global virtual teams (GVTs) operate in complex environments characterized by diverse cultural and organizational elements. The primary purpose of this correlational and nonexperimental quantitative research was to examine the impact of transformational leadership on …

What Are The Key Qualities And Skills Of Effective Team Coaches?, William Jacox

Antioch University Dissertations & Theses

The purpose of this dissertation was to identify and understand the key qualities and skills of effective team coaches. The results serve to educate and inform those aspiring to be organizational team coaches, those presently serving as team coaches, those developing curriculum to train team coaches, and those responsible for choosing and hiring team coaches for their organizations. Study participants were all experienced professional team coaches representing several states and a few different countries. The Delphi method was used, resulting in the emergence of consensus judgements of 15 qualities and 15 skills based on anonymous responses during multiple iterations. While …

An Exploration Of The Use Of Photovoice-Inspired Techniques To Facilitate Narrative Leadership In A Small Group Of Middle-Aged Women, Michelle M. Zive

Dissertations

Leadership often is defined as a persuasive relationship. Over the last two decades, narrative leadership has been viewed in the Leadership Studies literature as a source of persuasion. Narrative leaders use stories to impact others in both large-scale political and social movements, as well as in large-scale organizations. Even as this has been happening, the field also has begun to re-conceptualize leadership as a group rather than an individual process, a view of leadership sometimes characterized as shared leadership. There is limited understanding of whether narrative leadership operates in shared leadership situations and a dearth of literature about specific techniques …

Strategies For Improving First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis

Walden Dissertations and Doctoral Studies

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single case study was to explore the strategies retail supermarket managers have used to improve 1st line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. The conceptual framework for this study was the skills-based leadership model. Data were collected from semistructured interviews with 4 retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Additionally, the review of company documents including training guides, training checklists, job …

Examining The Factors To Knowledge Sharing Within An Organisational Context, Paul Mc Manus

Conference papers

Abstract

In a global economy, knowledge may be a company’s greatest competitive advantage (Davenport & Prusak 2000). As such, competition for this resource has driven an increased demand for “a conscious strategy [by organisations] of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that strive to improve organisational performance” (O’Dell et al. 1998). Thus, it is the aim of this paper to provide an investigative look at the factors influencing the willingness of employees to knowledge share (KS) within an organisational context. Separated into two …

The Challenges Of Leading Change In Health-Care Delivery From The Frontline, Vivienne Byers

Articles

Aim: The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person-centred health policy, this paper explores the evolving role of front-line nurses as leaders and champions of change.

Background: Nurses can be seen to have some autonomy in health-care delivery. However, they are subject to systems of social control. In implementing person- centred policy, nurses can be seen to be doing the best they can within a constrained environment.

Method: A survey of nursing practice in person-centred health-policy …

Workplace Bullying: What It Is And What To Do About It, Fran Sepler

Journal of Collective Bargaining in the Academy

No abstract provided.

Ada News - 05/04/2015, American Dental Association, Publishing Division

ADA News

Established in 1970 as the official newspaper of the American Dental Association, the ADA News serves practicing dentists and others allied to the dental profession in the U.S. and internationally. It is the No. 1 source of news and information about the many benefits and services the ADA delivers to members daily as well as timely information on scientific, social, political and economic developments affecting dentistry and health care.

New Dentist News (May 2015), Ada Committee On The New Dentist

New Dentist News

New Dentist News offers timely information on scientific, social, educational, political and economic developments affecting new dentists. This collection is historical and items may not reflect current standards. For up-to-date information contact the ADA. The New Dentist News was alternately titled ADA Lifeline, 1997-June 2001.

Narcissism And Leadership: A Meta-Analytic Review Of Linear And Nonlinear Relationships, Emily Grijalva, Peter D. Harms, Daniel A. Newman, Blaine H. Gaddis, R. Chris Fraley

P. D. Harms Publications

Past empirical studies relating narcissism to leadership have offered mixed results. This study integrates prior research findings via meta-analysis to make four contributions to theory on narcissism and leadership, by (a) distinguishing between leadership emergence and leadership effectiveness, to reveal that narcissism displays a positive relationship with leadership emergence, but no relationship with leadership effectiveness; (b) showing narcissism’s positive effect on leadership emergence can be explained by leader extraversion; (c) demonstrating that whereas observer-reported leadership effectiveness ratings (e.g., supervisor-report, subordinate-report, and peer-report) are not related to narcissism, self-reported leadership effectiveness ratings are positively related to narcissism; and (d) illustrating that …