Digital Commons Network^™

The Boris Experience: Evaluating Omnichannel Returns And Repurchase Intention, Jianliang Hao, Robert G. Richey Jr., Tyler R. Morgan, Ian M. Slazinik

Faculty Publications

Researchers have examined the influence of the factors on reducing return rates in retailing over the years. However, the returns experience is often an overlooked way to drive customer engagement and repeat sales in the now ubiquitous omnichannel setting. The focus on returns prevention in existing research overshadows management’s need to understand better the comprehensive mechanics linking the customer in-store return experience with their repurchase actions. Recognizing the need to bridge different stages of the returns management process, this research aims to explore the facilitators and barriers of in-store return activities.

On Food And Restaurants, Liya Cui

Capstones

This portfolio contains a collection of stories about New York City restaurants and broader food culture, including reported features, a profile and criticism. Food is literally inescapable; even if you believe you don’t care about what you eat, every bite is a choice. This subject deserves critical thought and exploration as it influences our lives in myriad ways and reveals cultural trends that can tell us so much about who we are right now.

https://medium.com/@LiyaC/capstone-portfolio-on-food-and-restaurants-bc4c18c7f2a9

Perceptions Of Sport Fandom As A Means Of Meeting Psychological Needs, Daniel L. Wann Phd

Findings in Sport, Hospitality, Entertainment, and Event Management

The current study examined the use of sport fandom and team identification to assist in meeting four basic psychological needs: belonging, distinctiveness, structure, and meaning. The results indicated that fans view both general sport fandom and team identification as having the capability of helping them meet each of the needs, especially the need to belong. Additionally, team identification was believed to be more effective in assisting with the need for distinctiveness than was general sport fandom.

Interview With Jim Fields, Coo (Pitt Ohio), Elizabeth Gingerich

The Journal of Values-Based Leadership

No abstract provided.

Book Review: Across The Aisle: Why Bipartisanship Works For America, Elizabeth Gingerich

The Journal of Values-Based Leadership

No abstract provided.

Lessons From History: The Leadership Challenge Of Dr. Martin Luther King, Jr...Why It Matters Today [Part 2], Emilio F. Iodice

The Journal of Values-Based Leadership

No abstract provided.

The "Ways Of Peace" And The "Ways Of Pleasantness": Core Values Of Jewish Law, Hershey H. Friedman, Joshua Krausz

The Journal of Values-Based Leadership

The phrase "the Constitution is not a suicide pact" signifies that during times of crisis, the nation's survival takes precedence over constitutional rights. Similarly, the sages of the Talmud emphasized that "Her [the Torah's] ways are the ways of pleasantness, and all of her paths are peace," underscores that sometimes laws have to be adjusted if they can cause strife and dissension. They used this verse from Proverbs to establish the principles of darchei shalom (the ways of peace) and darchei noam (the ways of pleasantness) to foster a peaceful, harmonious, and pleasant society, often amending biblical laws to maintain …

Why Selecting Leaders Is So Difficult, Doug Knuth, Laura Queen, Cam Caldwell

The Journal of Values-Based Leadership

The focus of this paper is on the importance of understanding the selection and testing process for top-level organizational leaders, managers, and supervisors and identifying the reasons why so many organizations are unsuccessful in selecting people for those critical positions. The paper begins by identifying five major problems that explain why organizations are limited in their ability to select the right people for top level managerial and leadership positions. Citing information from scholars, academic institutions, research organizations, and the Society for Human Resource Management, we identify root causes of “the leader selection problem” and offer eight specific recommendations for addressing …

Creating Trust: A Leadership Priority, Joseph P. Hester

The Journal of Values-Based Leadership

Ethical leadership, although outwardly displayed, is an intrinsic commitment coming from somewhere inside of us, of “the kind imagined,” as Lippman would say, “conceived and understood” within the circumstances of everyday life, and conditioned individually. Here caution needs to be taken for individuality can lead to productivity and creativity or quickly morph into negative and damaging behaviors.

Leadership Ethics As A Political Instrument – Normative Challenges Of Global Chinese Expansion For Western Enterprise Cultures, Elmar Nass

The Journal of Values-Based Leadership

Chinese enterprises with a global focus are emerging as strong competitors in the international market while simultaneously acquiring foreign companies or substantial stakes in them. Distinct leadership paradigms intersect during interactions or within change processes under Chinese influence, significantly impacting goals, strategies, and actions in leadership culture. Chinese businesses are exporting a leadership culture previously unknown in the West. Its ideal follows the large-scale cultural policy of Sinicization, promulgated by state and party leader Xi Jinping. As an ideal model of Sinicized leadership, it is rooted in Sino-Marxist values and infused with Confucian and market-oriented elements. This article deciphers the …

The Ethical Life, Our Social Hope: Unfolding A Leadership Responsibility, Joseph P. Hester

The Journal of Values-Based Leadership

No abstract provided.

Winter/Spring 2025

The Journal of Values-Based Leadership

No abstract provided.

Protection Of Trade Secrets In Global Markets And International Business: Implications For Labor Relations, Oleg M. Yaroshenko, Oleksii Tykhonovych, Yaroslav Kostohryz, Yuliia Ivchuk, Dmytro Sirokha

Markets, Globalization & Development Review

Against the background of globalization and the constant evolution of economic relations, the protection of trade secrets in labor relations becomes a necessity to ensure the sustainable competitiveness of enterprises in the international market. This article analyzes the multifaceted dimensions of trade secret protection, covering global business strategies, intercultural labor practices, international economic relations, and public policy fundamentals. Through the analysis of international agreements such as the TRIPS Agreement and the European Union Directive on Non-Competition Provisions, the article explores how various legal systems address trade secrets in labor relations, emphasizing the need for global harmonization. It also considers cultural …

Potential Impact Of Artificial Intelligence On Small And Medium Enterprises Innovation In The Eu: A Perspective From Poland, Malgorzata Wilczynska, Alina Walenia, Artur Dabek, Daniel Salabura, Halina Kot

Markets, Globalization & Development Review

The development of small and medium-sized enterprises is a complex process that requires the use of all approaches to achieve success. In this regard, finding opportunities to use artificial intelligence in such companies is of great importance. The study aims to assess how this technology affects the innovation and financial performance of small and medium-sized enterprises. To draw the main conclusions, the implementation of artificial intelligence at Polish enterprises, including in the context of their financial performance, namely the level of return on assets and the level of debt, was analysed. The study showed that the introduction of artificial intelligence …

Graphic Design And Automation, Ellen Fixsen

Masters Theses

This research examines the use of artificial intelligence (AI), machine learning, and DIY-centric template tools in the area of graphic design and how they affect businesses using them for branding and visuals, and how that impacts the graphic design industry. Although the use of AI in graphic design is a fairly new trend, the technology has been developing over the last several decades, if not longer. With AI definitely here to stay, it has become vital to explore how businesses and designers will move forward and utilize the tools it offers. Incorporating historical and statistical evidence, professional insights, case studies, …

What Makes A Great Movie Trailer?​, Bridget Hill

Honors Projects

This research analyzes four case study films across two genres to identify the best tactics used in trailer marketing and editing in order to create box office successful films that attract their identified target audiences. Existing research and a pre-existing interview were used to identify and define these tactics before then applying the strategies onto existing film trailers. The two genres chosen in this analysis include Romantic Comedies and Animated Action/Adventure Family Films. In each genre, a successful and unsuccessful film were chosen then compared against one another to determine if the successful film trailers utilized the previously identified tactics. …

A Quantitative Study Exploring How Depression Symptom Severity Moderates The Relationship Between Emotional Suppression And Workplace Performance In A Sample Of American Office Worker, Laura A. Duffy

Doctoral Dissertations and Projects

Major depressive disorder (MDD) is a heterogeneous disorder consisting of several subtypes, and both subthreshold depression and acute phase depression are associated with functional, occupational, and social impairments, even after remission. Studies suggest that depression symptom severity negatively affects a person’s health, work performance, and social functioning due to a person’s limited cognitive resources. In Western cultures, employers expect employees who have depression to use emotional regulation in the workplace, but these employees find that this uses cognitive resources to the extent that they are unable to do their work optimally and also fulfill their social functions in the workplace. …

The Role Of Customers In Strategic Information Technology (It) Initiatives, Siddharth Aggarwal

Doctoral Dissertations and Projects

This study focused on a small organization in the United States of America. The organization has IT departments that cater to the IT needs of its internal and external customers through IT products and services. Such organizations run full life cycles of product management and product development and often face off with situations to prioritize the use of their limited resources. Ideally, organizations focus on strategic IT initiatives that might be in the company's and its customers' best interest. However, instances occur when IT-driven initiatives lose that focus and might end up diverting resources toward the latest shiny technology and …

How The Modern Age Of Technology Has Affected Young Individuals' Financial Literacy And Investment Opportunities, Hannah O'Brien

Honors Projects in Finance

The ways technology has impacted the information that is accessible and readily available on financial literacy and investment opportunities is greatly significant and has opened a plethora of new opportunities to the next generations. With online resources free and at the touch of a button individuals can learn about investing before they are an adult (18 years old) that way when they turn 18, they are able to jump on this great opportunity, setting them up for greater financial stability. By conducting a logically set up survey of older and younger individuals, those that had and had not yet invested …

Evaluating The Perceived Benefits Of Education In Revenue Cycle Management And The Impact On Medical Claims Reimbursement, Jessica L. Miller

Student Dissertations

Efficient Revenue Cycle Management (RCM) is essential for healthcare organizations to ensure timely and accurate reimbursement for medical claims. The research problem was the significant inadequacies in RCM process in medical billing that has resulted in financial burdens imposed on providers, patients, and the organizations that provide medical services. There are clearly identified educational gaps in RCM that contribute to claim denials, delays, and revenue loss, underscoring the need for robust training programs. The purpose of this study was to explore the perceived impact of education in RCM on medical claim reimbursement outcomes within the U.S. healthcare system. The study …

Latinas In Law Enforcement: Tokenism, Barriers And Changes Along The Narrow Bridge To Promotion, Saturnino Velazquez

College of Education Theses and Dissertations

The purpose of this qualitative study was to better understand and analyze themes and patterns shared among the lived experiences of 12 female Latina Law Enforcement Officers (LEOs) in male-dominated police departments in the Midwest (Illinois and Minnesota). The researcher chose to adopt a basic interpretive qualitative research methodology for this study because it provides a flexible and useful research tool, and provided a broader approach to interpreting meaning from rich and detailed data, yet complex, and account of semi-structured interviews that served as a data collection instrument. This study was guided by the theoretical framework of Kanter’s research on …

Transforming Accounting With Artificial Intelligence, Aidan M. Morneault

Business Analytics Student Projects and Publications

The accounting field is evolving quickly with the integration of Artificial Intelligence (AI), and BNN is taking on this challenge. This report explores how BNN incorporates AI tools like Microsoft’s CoPilot and Caseware into its operations to streamline audits, enhance efficiency, and ensure compliance. This report will also cover how the industry handles this new technology, but still have a focus on BNN. While AI has brought significant benefits such as reducing costs, speeding up data processing, and moving towards real-time audits, it also presents challenges. These challenges include trust in AI outputs, high implementation costs, and workforce training. To …

An Analysis Of The Effects Of Soft Power On The Risk Of Foreign Direct Investment Projects, Kelly Montemayor

Honors Program Theses and Research Projects

As the world has become more interconnected due to the rapid expansion of trade and communication technologies, countries have been able to create a reputation based on their image instead of their military power. This attraction or soft power, has become a topic of discussion as many scholars have tried to define soft power and the effects it has on the world. This research study focuses on how a country’s soft power affects the foreign direct investment projects it participates in based on the level of soft power its home country has over the host country. This study examines criteria …

Beyond Technical Skills: The Impact Of Emotional Intelligence On Project Management In Turkey, Dilsa Dogan

Harrisburg University Dissertations and Theses

This study was conducted to examine the effects of emotional intelligence (EI) on project management in Turkey. It analyzed the impact of EI on communication skills and project outcomes. The analysis included project managers, team members, stakeholders, and faculty members from various sectors, reflecting their perspectives on EI.

The results demonstrated that EI plays a significant role in project management in Turkey, positively influencing communication skills and project outcomes. Additionally, the study statistically supported the effects of EI on project success criteria, including scope, time, cost, and quality.

The study emphasized that on-the-job training and mentoring programs are effective methods …

A Document Analysis: In What Ways Do Elementary Schools Display Positive Behavioral Interventions And Supports (Pbis) As An Educational Evidence-Based Practice?, Catherine Chidiac

Seton Hall University Dissertations and Theses (ETDs)

Research indicates that positive reinforcement can improve student achievement and increase positive student behavior. The purpose of this study was to explore the ways public schools in New Jersey communicate the Positive Behavioral Interventions and Supports (PBIS) practice to their staff and students. This document analysis reviewed the themes and practices presented in each school’s Positive Behavioral Interventions and Supports (PBIS) implementation manuals.

This qualitative research examined 17 Positive Behavioral Interventions and Supports (PBIS) Implementation Manuals, seeking to better understand how New Jersey public schools communicate Positive Behavioral Interventions and Supports (PBIS) and how the information aligns with the national …

The Role Of Qa Automation In Eliminating Waste In Project Teams, Ejiro Esiri

Harrisburg University Dissertations and Theses

This study explores the impact of Quality Assurance (QA) automation on reducing waste in Search Engine Optimization (SEO) projects within enterprise organizations. Manual QA processes often result in bugs and defects that negatively affect project quality and business outcomes. Although automated QA testing promises improved accuracy and fewer errors, its implementation and effectiveness in SEO projects have yet to be thoroughly researched. This study uses qualitative research methods, including surveys of SEO professionals, QA specialists, and project managers in enterprise organizations, to examine how automated QA testing influences the performance and outcomes of SEO projects. The results show that companies …

2024-12-05 Resolution On Campus Safety, Morehead State University. Faculty Senate.

Faculty Senate Records

A resolution for campus safety submitted to the Faculty Senate on December 5, 2024.

Integrating A Practical Sport Analytics Course Into Sport Management Education, Bradley Congelio

The COSMA Journal

Integrating analytics into sport management curricula has become increasingly crucial as the sport industry embraces data-driven decision-making. However, many programs struggle to bridge the gap between theoretical knowledge and practical application in analytics education. This paper presents a comprehensive approach to teaching sport analytics that emphasizes hands-on experience with data using the R programming language and RStudio. The course structure and content described herein focus on leveraging the tidyverse ecosystem and National Football League (NFL) data to immerse students in conducting sport analytics. By progressing through modules on data manipulation, visualization, web scraping, and statistical analysis, students acquire both the …

Shame, Loneliness, Regret: Analyzing Theeffectiveness Of Anti-Alcohol Marketing Campaigns On Consumers, Zakary Bradbury

Honors Projects in Marketing

The alcohol market has been growing exponentially worldwide over the past decade with no trends of stopping in the near future. With this growth comes an increase in marketing efforts from both pro-alcohol companies and anti-alcohol agencies. While pro-alcohol companies have not had any trouble regarding marketing, anti-alcohol agencies have lagged behind in terms of social and digital marketing efforts. The goal of this research was to uncover how various anti-alcohol stimuli affect consumer attitudes and beliefs. To conduct research, we ran a Qualtrics survey consisting of 279 college students. The results showed that 1) when participants viewed an anti-alcohol …

Authentic Leadership's Impact On Employees Felt Obligation: Moderated Mediation Model, Sina Eslamdoust, Tahmineh Borhani, Rasam Dorri, Minoo Karandish

Business Analytics Faculty Publications

In contemporary organizational settings, leadership significantly shapes organizational dynamics and influences employee attitudes and behaviors. Despite extensive research on leadership styles, there remains a gap in understanding the impact of authentic leadership on key employee outcomes, such as organizational identification and felt obligation. Drawing on Social Identity Theory (SIT), this paper examines how authentic leadership fosters organizational identification and influences felt obligation among employees. We propose a framework that considers the role of job fit as a moderating factor in these relationships. By exploring the mechanisms through which authentic leadership enhances employee identification and obligation, this study bridges the gap …