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Author Biographical Notes

Midwest Social Sciences Journal

No abstract provided.

The Survival Of Sugar In Post-Emancipation British Guiana: East Indian Indentured Immigration And The Cheapening Of Labor, Wazir Mohamed

Midwest Social Sciences Journal

This Paper revisits the post-emancipation changes in the labor market of British Guiana. British Guiana, Mauritius, Trinidad and Tobago, Fiji, and several other locations were spaces where East Indian Indentured Immigrants from Idia became pivotal in the economy.[1] In the decade after emancipation (1838-1848), the rise of global free trade in sugar spurred by the equalization of duties in sugar factored in the search for a cheaper and the importation of a more pliable labor force to keep the wheels of sugar turning in British Guiana. With this background in mind this paper focuses on indentured immigration of East …

Risk Management In Financial Intermediaries (Assignment), Jyothsna G. Harithsa Ph.D.

School of Business

This assignment was developed by SUNY Geneseo Professor Jyothsna G. Harithsa for the fall 2026 semester.

Learning Objectives

• Students will strengthen their knowledge in accounting and finance topics, based on what they learn in the classroom.
• Students will learn how to use data analysis tools, learn to work with large amounts of data, be exposed to data extraction and data enhancement techniques, and will apply intuition to explain results.
• In alignment with NACE competencies, students will sharpen their intuitive reasoning skills, exhibit professional behavior, learn the tools and techniques that could help them in the workplace (using Excel, report writing, …

Data Storytelling Team Project, Byeong-Hak Choe Ph.D.

School of Business

This team project was developed by SUNY Geneseo Professor Byeong-Hak Choe for the fall 2026 semester.

Learning Objectives

• Develop a focused and researchable question that can be answered with data.
• Import, clean, filter, summarize, and reshape data in ways that support a clear analytical purpose.
• Use descriptive statistics and visualizations to identify patterns, trends, comparisons, or anomalies.
• Create a coherent data story that connects the question, evidence, and takeaways for an audience.
• Design readable, visually effective slides using color-blind-friendly figures and clear annotations.
• Work productively as a team by dividing tasks, coordinating decisions, and contributing equitably.
• Deliver a concise professional …

From Innovation To Impact: Evaluation Of The Shape Accelerator Cohort, Iryna V. Lendel, Chloe Wieber

Upjohn Institute Technical Reports

The Solutions Hub for an Alternative Packaging Ecosystem (SHAPE), a Michigan-Ohio partnership operated by the Michigan State University Research Foundation as part of a National Science Foundation Regional Innovation Engine, co-funded a special cohort of the NextCycle Accelerator focused on sustainable packaging and circular economy ventures. This report evaluates how the accelerator contributed to firm-level advancement and ecosystem-level change, drawing on program data and interviews with participating companies, program facilitators, stakeholders, and SHAPE management.  Participants most consistently credited coaching, network connections, and the Pitch Showcase with meaningfully impacting their business trajectory, gaining market traction, advancing technology readiness, and gaining access …

Scalable Growth In High-Contact, On-Site Service Firms: Ambidextrous Competitive Logics And A Dual-Governance Mechanism Of Replication Quality, Wei Han

Dissertations and Theses Collection (Open Access)

This dissertation examines how high-contact, on-site service firms scale up. The central challenge is the stable reproduction of a recognizable service template across dispersed branches under customer heterogeneity, frontline discretion, relationship continuity, and local capacity pressure. Replication quality is defined as the branch-level stability of the service promise, execution rhythm, and exception-handling logic. It is measured directly through retention outcomes and service-failure outcomes, which capture continued acceptance of the service promise and visible breakdowns in service delivery.

The theoretical argument centers on two ambidextrous competitive logics. Local responsiveness requires branches to adapt service timing, provider matching, communication, and recovery work …

Climate Change Evidence: Driving Value-Added Use For Better Decisions, Tim Larson, Marina Lahowin, Sarah Hanck

The Foundation Review

This article examines the evolving ecosystem of climate solution evidence tools and distinguishes the different functions they serve, including evidence aggregation, assessment of evidence strength, comparison of solution options, spatial targeting, policy benchmarking, and adaptive management.

Drawing from research on evidence-informed policymaking and climate decision science, the authors identify persistent barriers to evidence use, including misalignment with decision needs, deep uncertainty, institutional incentives, and limited capacity for collective sensemaking.

The article argues philanthropy’s greatest leverage lies not in increasing the supply of evidence alone, but in strengthening the systems through which evidence is interpreted, governed, and embedded in decision processes. …

From Rhetoric To Reality: Piloting Conversation-Based Reporting On Systems Change, Laura Rana Englert

The Foundation Review

The Climate Emergency Collaboration Group (CECG) is a philanthropic regranter aiming to unlock the power of international moments and systems to deliver a step-change in global response to the climate emergency. Both CECG’s work and the systems to which it contributes are characterised by complexity, non-linearity, and unpredictability.

CECG transformed its approach to reporting from traditional written reports using predetermined indicators to a conversation-based reporting (CBR) process prioritising depth over breadth and meaningful two-way exchange. CECG uses CBR to explore collective contributions to system change and drive evidence-informed decision-making.

This article provides a practice-based case study of CECG’s experience piloting …

Evaluating Complex Social Change: Lessons From Ford’S Climate Change Program, Subarna Mathes, Bess Rothenberg, Kelsey Simmons

The Foundation Review

This article offers a detailed account from within the Ford Foundation of what it takes to subject a complex social change strategy to genuine evaluative scrutiny. Drawing on the work of the Foundation’s Office of Strategy and Learning (OSL) and its evaluation of the Natural Resources and Climate Change program, it describes what shifts in strategy and learning were necessary, what was required organizationally, and what changed as a result.

The article delves into the evaluation process itself, including how OSL balanced the needs and perspectives of Ford leadership, program staff, and grantee partners. It shares how OSL centered equity …

Philanthropy And The Climate Crisis: Learning And Evaluation To Drive Decision-Making And Identify Emergent Opportunities, Lindsay Hanson, Rosy Kalfus, Courtney Lee

The Foundation Review

To us, strategic learning is an adaptive approach to using evaluation and other data to directly affect decision-making and action.

An early focus on building relationships and accountability to specific outcomes and values — including establishing baselines and plans for regular reporting and interpretation — laid the groundwork for decision-making in later stages of the Climate Solutions program’s lifecycle.

Increasingly rapid data feedback loops informed the Climate Solutions program’s strategy pivot, decisions, and collaboration with grantees and funder partners.

Engagement in strategic learning and use of evaluation to drive decision-making improved with practice, as illustrated by the Climate Solutions team’s …

More Than The Sum: A Collective Vision For The Future Of Strategy, Monitoring, Impact, Learning And Evaluation (Smile) In Climate Philanthropy, Marta Arranz, Rees Warne, Olivia Deich, Amelia Abdelrazik

The Foundation Review

Organizations funding climate work must learn quickly and make urgent decisions despite uncertainties and low levels of control. Within climate philanthropy, sharing learnings widely and using evidence for decision-making are crucial.

The authors argue the “evaluation” field is both misdefined and underleveraged. In a shift away from accountability and siloed learning within organizations, they propose redefining the evaluation profession as SMILE (Strategy, Monitoring, Impact, Learning, and Evaluation).

After three years of building field-wide learning infrastructure, the authors reflect on the field’s progress and offer recommendations to the climate philanthropy ecosystem.

Climate Breakthrough's Impact And Learning System: A Case Study, Olivia Deich

The Foundation Review

Climate Breakthrough makes one-time, multi-million-dollar, multi-year, flexible grants to climate strategists. The portfolio is collectively aimed at achieving an outsized emissions reduction goal. There are no strategy pillars, and grantees are from across the globe. This model, paired with Climate Breakthrough’s guiding values, opens the door for impact and learning work focused on iteration and learning.

In practice, grantees identify a small set of key performance indicators themselves; they share emissions reduction estimates for their work that are important but not dominant; they have abundant impact and learning resources; and the funder gains a wealth of data from which to …

Feedback Loops In Practice: A Case Study On Evaluating A Climate Collaborative, Mansi Shah, Amy Sherwood, Abbie Turiansky, Drew Koleros, Axum Teferra

The Foundation Review

Philanthropic support to address the climate crisis has grown substantially, yet it remains unclear how effectively philanthropies are learning from their investments, from each other, and from other actors about what generates meaningful impact. Evaluations have come under scrutiny, as conventional approaches often struggle to account for complexity and provide the timely insights needed for adaptive management.

In this article, the authors present the learning journey of a complex, systems-focused climate philanthropy initiative that uses structured feedback loops as an evaluation design. They describe how these loops were implemented over a two-year evaluation; discuss the choice of complexity-aware methods; and …

Spend-Down To Scale Up: Limited-Life Giving In The Climate Crisis, Madeleine C. Mckinnon, Samuel Rogers, David Gunsberg, Emma Mcintosh

The Foundation Review

This article shares first-hand experiences of a charitable foundation operating under a spend-down model, illustrating how a fixed time horizon shapes philanthropic and programmatic behavior. The authors discuss three conditions that a spend-down horizon reliably forces: the imperative to fund quickly, collaboratively, and boldly on shared goals; the discipline to concentrate capital with strategic focus; and the emphasis on learning and collaboration as both a means to optimize for impact now and to sustain and scale impact over the long term.

Authors explore the influence of these conditions in a series of case studies working towards a clean energy transition …

Leadership Dynamics, Transparency, & Governance During Crisis In Religious Organizations: Discussing The Roman Catholic Church’S Centralized Authority, John D. Rudnick Jr, Raymond L. Enzweiler, Srecko Koralija

Interdisciplinary Journal of Leadership Studies

Abstract
This article considers two high-profile crises inside the Roman Catholic Church. The rejection of the Vatican audit in 2015 and the financial loss from a large investment in London real estate exemplify tension and balance between centralized, hierarchical leadership and institutional accountability. These cases examine leadership patterns relative to transparency, communication, and governance, evaluating the efficacy of centralized power under financial distress. The discussion is organized across pre-crisis, active crisis, and post-crisis phases by integrating insights from transactional, transformational, servant, and adaptive leadership style models. Performance improvement (PI) tools such as Before Action Reviews (BARs), After Action Reviews (AARs), …

Service Robots With Low Anthropomorphism In Restaurants: Consumer Reactions And Implications, Ferhat Eren, Volkan Genc

Journal of Global Hospitality and Tourism

This study investigates consumer responses to low-anthropomorphic service robots in restaurant front of-house roles using the AIDUA (Artificially Intelligent Device Use Acceptance). Data from 1,268  participants were analysed using PLS-SEM. The results revealed that social impact and  anthropomorphism significantly influenced both performance and effort expectancy, while hedonic  motivation influenced only performance expectancy. Performance expectancy strongly influenced  emotions, which in turn significantly influenced both the willingness to use service robots and objections  to their use. However, effort expectancy did not significantly influence emotions. The findings validate the  AIDUA model in this context and offer practical insights for robot design and implementation.

When Going Alone Feels Right: The Effect Of Solo Cues On Interest In Attending Cultural Events, Inyoung Lee, Sang-Hoon Kim

Asia Marketing Journal

With the rise of solo consumers, cultural event marketers face a challenge: how can events appeal to solo consumers without marginalizing group consumers? To address this question, the impact of solo cues in marketing communication is examined through the lens of role and script theory. Two experiments demonstrate that solo cues, which signal the inclusion of solo consumers among attendees, increase solo consumers' attendance interest but do not affect group consumers. For solo consumers, the impact of solo cues is driven by anticipated enjoyment and is particularly pronounced for events entailing a high (vs. low) level of social interaction, where …

Bridging The Intention-Behavior Gap In Adopting Zero-Waste Grocery Retail Store, Elizabeth Jacob, Salil Sahadevan

Asia Marketing Journal

Growing interest in sustainability within marketing has renewed attention to zero-waste retail, yet it remains largely niche. This study investigates the challenges limiting zero-waste retail adoption and explores consumer expectations through key stakeholder interviews and a large-scale consumer survey in India. Building on earlier work that focused primarily on individual barriers, it incorporates structural factors and the interconnected nature of these obstacles. Adoption of zero-waste shopping practices is constrained by emotional labor, cognitive overload, and systemic friction. Cultural norms favoring convenience and hygiene reinforce disposability, and the lack of conventional packaging creates logistical hurdles. In this connection, the study identifies …

Risk, Benefit, And Trust In Emotionally Intense Services: A Moderated Mediation Model Of Home-Based Palliative Care Adoption In China, Cong Zhuang, Wenfeng Wei, Kyung-Min Kim

Asia Marketing Journal

As aging populations expand across Asia, home-based palliative care remains underutilized despite its potential to preserve dignity and emotional well-being. This study examines adoption decisions under emotionally intense uncertainty by testing a moderated mediation model in which perceived risk reduces adoption intention through diminished perceived benefit, and trust conditions the risk–benefit appraisal link. A scenario-based experiment with 400 Chinese participants was analyzed using PROCESS Models 4 and 7 with bias-corrected bootstrapping. Results show that perceived benefit fully mediates the effect of perceived risk on adoption intention. Trust shows evidence of conditioning the association between perceived risk and perceived benefit; however, …

Bright Shadows, Fresh Appeal: How Shadow Brightness Shapes Perceptions Of Fresh Products, Jonghee Kum, Hyewon Cho, Hyejin Lee

Asia Marketing Journal

This study examines how shadow brightness (light vs. dark) influences consumer responses to fresh products across four studies. Studies 1a and 1b demonstrate that consumers evaluate fresh products with light shadows more favorably compared to those with dark shadows. Study 2 identifies the underlying mechanism, showing that light shadows increase perceived wholesomeness, which positively affects consumer responses. Study 3 tests a boundary condition, revealing that the positive impact of light (vs. dark) shadows is pronounced for uncooked products but reduced for cooked products. These findings contribute to a better understanding of the influential role of visual elements in shaping consumer …

Smart Tourism Technology And Sustainable Tourism: Creating Vivid Memories To Drive Tourists' Behavioural Intention, Hatane Semuel, Regina Jokom, Trixie Nova Bella Tandijaya, Sienny Thio

Asia Marketing Journal

This study examines the impact of smart tourism technology and sustainable tourism on tourists' behavioural intention, with vivid memory as a mediating variable. Earlier studies have investigated smart tourism technology and sustainability separately, but there is a lack of understanding of how these two perspectives interact with memory theory to influence tourist behaviour. To address this gap, a survey was conducted involving 742 tourists across four major Indonesian cities, and the data were analysed using path analysis with SmartPLS. The findings show that sustainable tourism directly and indirectly shapes behavioural intention, while smart tourism technology influences it only indirectly through …

The Afterlife Of Luxury: Triggers, Intentions, And Channel Preference In China's Resale Boom, Junfeng Shi, Dehua Xia

Asia Marketing Journal

This study examines the factors shaping Chinese consumers' intention to resell used luxury products and their preferences for resale channels, drawing on the extended Theory of Planned Behavior (TPB). Data were collected from 381 consumers via an online survey and analyzed using structural equation modelling with confirmatory factor analysis and regression. Results indicate that the primary motivation for reselling is the lack of need when items are no longer useful or suitable. Consumers' resale intentions are driven mainly by internal factors: attitudes, sense of duty, perceived benefits, and behavioral control, while external factors, such as subjective norms, have minimal impact. …

Transfer Pricing Dispute Resolution: How Feasible Is The Implementation Of Safe Harbors In Indonesia?, Daniel Edgar Hirasma Saragi, Antonius Ragil Kuncoro

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This study aims to explore the feasibility of implementing safe harbors in transfer pricing regulations in Indonesia. Safe harbors are alternative tax policies for taxpayers on specific transactions, which can exempt them from general provisions if meets certain specific regulations set by the tax authority (United Nations, 2017). Using a qualitative methodology, this study explores data from various literature and the results of interviews with experts in the field of transfer pricing. Moreover, this research utilizes interpretative paradigm, inductive approach, and descriptive study. With the help of NVIVO software, the researcher conducted a thematic analysis of the data obtained. This …

Consumer Perceptions Of Diversity, Equity And Inclusion In A Heritage Beauty Branding: Pathways To Brand Image, Connection, Love, And Loyalty, Nuzul Riska, Anni Rahimah, Kadarisman Hidayat

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

In an increasingly competitive and socially conscious marketplace, Diversity, Equity, and Inclusion (DEI) initiatives are emerging as powerful strategic tools for brand differentiation and consumer engagement. This study investigates the influence of DEI-driven marketing strategies on brand image and brand connection, and their subsequent impact on brand loyalty, with brand love examined as a moderating variable within the beauty industry. Employing a quantitative, explanatory research design, data were collected from 250 respondents using purposive sampling and analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that DEI significantly enhances both brand image and brand connection. While brand …

The Impact Of Organizational Ergonomics On Job Burnout: Evidence From Higher Education Institutions In Iraq, Zainab Shakir Jubair Al-Zalmi

Journal of Economics and Administrative Sciences

This research aims to examine organizational ergonomics and its impact on job burnout among a random sample of teaching and administrative staff employed at universities, colleges, and institutes within higher education institutions in Iraq. This topic is of considerable importance because improving organizational ergonomics can enhance the work environment, increase job performance, and promote employee well-being. The research also seeks to address the problem of occupational stress and excessive workloads resulting from increasing teaching and administrative tasks assigned to employees in higher education institutions. These pressures contribute to higher levels of job burnout and adversely affect employee performance and job …

The Impact Of Flexible Work Arrangements On Employee Performance: Evidence From Private Universities In Baghdad, Mariam Adeeb Rasheed, Noor Khalil Ibrahim

Journal of Economics and Administrative Sciences

This study examines the effect of Flexible Work Arrangements (FWAs) (flexible scheduling, compressed workweek, and telecommuting) on employee performance among administrative leaders in private universities in Baghdad. Addressing inconsistent findings in prior research regarding whether different forms of workplace flexibility contribute equally to employee performance. Guided by Social Exchange Theory, a quantitative cross-sectional design was employed using data collected from 321 administrative leaders across 15 private universities in Baghdad. Measurement reliability, convergent validity, discriminant validity, and confirmatory factor analysis were assessed using the covariance-based structural equation modeling (CB-SEM) procedure in SmartPLS4. The proposed hypotheses were subsequently tested through structural model …

Enhancing Institutional Performance Through Agile Leadership And Knowledge Management: Evidence From Iraqi Universities, Maha Farooq Ezzat

Journal of Economics and Administrative Sciences

Higher Education Institutions (HEIs) operating in Volatile, Uncertain, Complex, and Ambiguous (VUCA) environments face unprecedented managerial challenges. Over the last few years, traditional hierarchical control systems have become less suitable for developing the agility and innovation needed to maintain institutional performance. To date, research has focused on agile leadership and knowledge management separately, but there is a significant gap in the theoretical and empirical literature on their interaction within the higher education system in Iraq. This paper attempts to fill this gap by exploring the interaction between agile leadership, processes of knowledge management (tacit and explicit), and institutional performance. The …

The Impact Of Ai-Driven Customer Relationship Management On Sustainable Performance: The Mediating Role Of Digital Customer Experience, Muhammad Ibrahim Jawad Al-Dulaimi

Journal of Economics and Administrative Sciences

This paper addresses the limited understanding of how Artificial Intelligence–driven Customer Relationship Management (AI-CRM) influences sustainable performance in emerging economies, particularly through the mediating role of digital customer experience. The study aims to examine the effect of AI-CRM on sustainable performance and investigate whether digital customer experience mediates this relationship. AI-CRM is operationalized through predictive and operational analytics, while sustainable performance is measured using the triple bottom line dimensions: economic, environmental, and social. A quantitative, cross-sectional research design was adopted. Data were collected through a structured questionnaire administered to 168 customers of hypermarkets affiliated with the Iraqi Ministry of Trade …

The Moderating Effect Of Digital Literacy On The Relationship Between Ai Interaction Quality And Consumer Emotional Engagement, Ali Thamer Ali Al-Ibadi

Journal of Economics and Administrative Sciences

As artificial Intelligence (AI) is having an increasing influence on the consumer-brand relationship, empirical evidence of the effects of AI-powered real-time communication on emotional brand engagement over time is scarce. Based on the Digital Emotional Brand Engagement (DEBE) model consisting of four outcome dimensions (Affective Engagement, Cognitive Engagement, Behavioral Engagement, Identification, and Emotional Attachment). The study proposes and empirically tests a model of four dimensions of AI interactions (Responsiveness and Availability, Personalization, Conversational Quality, Problem Resolution Efficiency). A descriptive-correlational quantitative design was adopted, and a sample of 400 consumers who had recently used AI-powered customer service was drawn. Multiple regression …

Diagnosing Influential Observations Via Hybrid Secretary–Osprey Optimization Algorithm (Hsooa) In Gamma Regression Models For Fasting Blood Glucose Data, Luay Adil Abduljabbar, Sabah Manfi Ridha

Journal of Economics and Administrative Sciences

Influence diagnostics are essential for identifying influential observations that may affect the estimation accuracy of regression models. Classical diagnostic measures such as Cook's Distance and DFFITS may become less effective in complex or highly dispersed datasets. In this study, a new Hybrid Secretary–Osprey Optimization Algorithm (HSOOA), based on the integration of the Secretary Bird Optimization Algorithm (SBOA) and the Osprey Optimization Algorithm (OOA), is proposed for influential observation detection in the Gamma Regression Model (GRM). This optimization framework successfully achieves an optimal balance between global exploration and local exploitation. The proposed HSOOA framework was applied to a real medical dataset …