Digital Commons Network^™

Dr. Meridith Vogeler Appointed To Missouri State Board Of Nursing, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

2025 San Diego Regional Climate Collaborative Annual Report, San Diego Regional Climate Collaborative

San Diego Regional Climate Collaborative

The San Diego Regional Climate Collaborative is a network for public agencies that serves the San Diego region to share expertise, leverage resources and advance comprehensive solutions to facilitate climate change planning. By partnering with academia, nonprofits, and businesses, the SDRCC also works to leverage the profile of regional leadership. This is the 2025 San Diego Regional Climate Collaborative Annual Report.

The Writing On The Wall: The Rise Of Applied Ai And The Life-Or-Death Choice Every Ceo Must Make Now, Gary Sheng, Ron Roberts

Digital Laboratory: Publisher of Internet Journal

Applied AI is putting AI to its highest and best use: running your organization as autonomously as possible so you can deliver value for humanity while maximizing the scale of the value. The economy is splitting. Organizations that adopt applied AI are expanding their capacity, accelerating their impact, and pulling ahead. Those that don't are quietly becoming irrelevant, not because they're doing bad work, but because the gap between what they can do and what the moment requires is widening every day. This is not a technology question. It is a leadership question. This paper is written for organizational leaders, …

From Field To Marketplace: Nil, Identity Dynamics, And Well-Being Among College Athletes, Kathryn Heinze, Landy D. Lu, Hairou Ren, Sara Soderstom

Journal of Issues in Intercollegiate Athletics

The rapid expansion of name, image, and likeness (NIL) opportunities has reshaped the U.S. college sport landscape, yet limited research has examined how NIL engagement affects athlete identity and well-being. This study investigates the relationships among NIL engagement, identity salience, and stress. Survey data were collected from 351 Division I athletes across four major conferences. Regression analyses indicated that greater NIL commitment was associated with heightened athlete identity salience and increased NIL-related stress. NIL satisfaction emerged as a protective factor, predicting lower stress, whereas perceptions of fairness were not significantly related to stress. Brief open-ended survey responses provided explanatory context, …

Enhancing Cyber Hygiene Among Communities Through Experiential Cyber-Security Awareness Programs, Dr Atul Bamrara, Partha Roy, Vishwanath Gargote, Khandu Thungon

Journal of Cybersecurity Education, Research and Practice

Human error remains the most frequently exploited vulnerability in the cyber-security ecosystem. Despite substantial investments in technical safeguards, cybercriminals increasingly rely on social engineering, misinformation, and emotionally manipulative tactics to compromise users. This study examines behavioral changes among participants who underwent structured cyber-security workshops addressing both conventional cyber hygiene practices and emerging digital threats. The training modules covered digital arrest scams, identity theft, sextortion, fake technical support fraud, fake social media profiles, online gaming related risks, and deep fake manipulation. The workshops were designed using interactive simulations, real world case studies, and hands on problem based exercises, with the explicit …

Impostor Phenomenon And Its Implications For Business-To-Business Sales Professionals, Charlene Decesare

JWU Dissertations & Theses

Many high-performing professionals experience persistent self-doubt and fear being exposed as incompetent despite clear evidence of their success. Defined as Impostor Phenomenon (IP) by Clance and Imes in 1978, this dynamic has been studied for nearly five decades, primarily in academic and healthcare settings. IP often manifests as fear, anxiety, and misattribution of success, along with behaviors such as overpreparation, procrastination, and reluctance to seek help. Business-to-business (B2B) sales roles are complex, highly evaluative, and among the hardest positions to fill. However, empirical examination of IP in commercial roles has been limited.

Impostor experiences have increasingly …

Daniels Distinction Portfolio By Maeve Hoffert, Maeve Hoffert

Business Information and Analytics: Undergraduate Distinction Portfolios

A Daniels Distinction Portfolio of experiential education by Maeve Hoffert.

Pull Factors Of College Selection: The Role Of Club Sports In Student Enrollment Decisions, Brett A. Anderson, Sean Seiler, Thomas Baker

Journal of Issues in Intercollegiate Athletics

The relationship between club sports in intercollegiate athletics and their influence on student recruitment and retention remains underexplored within the broader participatory sport ecosystem. Guided by push–pull models of college selection, this study examines whether the availability of club sports functions as a meaningful pull factor in students’ decisions to enroll in and remain at an institution. Survey data were collected from 151 current undergraduate and graduate club sport athletes across the United States. Exploratory factor analysis identified a distinct Club Sports factor, demonstrating strong construct validity and internal consistency. Multiple regression analyses revealed that club sport availability was a …

Check-In With A Chatbot: How Robots Are Redefining The Smart Hotel Experience, Jiaxin Sylvia Wang, Xiaoxiao Fu

Rosen Research Review

The research by Wang and Fu explores how guests perceive and experience smart hotels, with a particular focus on human–robot interaction. Analyzing 546 online reviews from Chinese travelers, the study identifies five key dimensions of guest gratification: utilitarian, sensual, social, experiential, and overall satisfaction. Guests praised smart servicescapes, robot efficiency, and novelty, while also expressing emotional connections and expectations for personalized interaction. The findings offer hospitality leaders a roadmap for designing smart hotel experiences that are not only functional but emotionally engaging.

Co-Working With Machines: How Service Robots Shape Frontline Employee Experiences And Well-Being, Cynthia Mejia, Hannah A. Crandell, Emily Broker, Mindy Shoss

Rosen Research Review

The research by Mejia, Crandell, Broker, and Shoss reveals the complex realities faced by restaurant workers navigating the rise of service robots. Through in-depth interviews with 42 frontline employees, the study uncovers how robot adoption affects collaboration, productivity, emotional well-being, and perceptions of job security. While robots reduce physical strain and offer entertainment value, they also spark frustration, resentment, and fears of displacement. This research offers hospitality leaders a human-centered roadmap for integrating service robots in ways that support—not replace—the workforce.

When Robots Say Sorry: Emotions, Apologies, And The Future Of Service Recovery, Ruby Hong Ngoc Nguyen, Ngoc Tran Nguyen, Murat Hancer

Rosen Research Review

The research by Nguyen, Tran Nguyen, and Hancer reveals how human–robot collaboration and apology styles shape customer retention after service failures. Using experimental scenarios, the study shows that robots can effectively lead recovery efforts—especially when paired with economic apologies—while human involvement enhances the impact of social apologies. Comfort emotions and continued robot usage mediate the path to loyalty, offering hospitality leaders a blueprint for designing emotionally intelligent service recovery strategies.

Paws And Persuasion: How Dog Influencers Shape Hotel Booking Decisions, Wei Wei, Lu Zhang, Tianyu Ying, Yanyan Zheng

Rosen Research Review

The research by Wei, Zhang, Ying, and Zheng explores how pet influencers—specifically dog influencers on Instagram—impact hotel booking intentions. Through two experiments, the study reveals that message appeal (rational vs. emotional) interacts with audience characteristics like prior experience and perceived attractiveness of the pet influencer. Rational messages are more persuasive for less experienced travelers and when the pet influencer is perceived as less attractive. Emotional messages, while engaging, are less effective in these contexts. This research uncovers the nuanced power of pet influencer marketing and offers practical strategies for hospitality marketers seeking to tap into the booming “cute economy” of …

Intelligence Unleashed: How Generative Ai Is Rewriting The Rules Of Tourism Education And Research, Tarik Dogru, Nathana Line, Lydia Hanks, Fulya Acikgoz, Je'anna Abbott, Selim Bakir, Adiyukh Berbekova, Anil Bilgihan, Ali Iskender, Murat Kizildag, Minwood Lee

Rosen Research Review

The research by Dogru, Line, Hanks, Acikgoz, and colleagues explores how generative artificial intelligence (GAI) is transforming higher education and academic research in tourism and hospitality. From personalized learning to automated data analysis, GAI offers unprecedented opportunities— but also raises ethical and legal concerns. The study frames GAI as a disruptive innovation, challenging traditional models of teaching, authorship, and intellectual property. It calls for structural changes in curricula, transparent policies, and collaborative efforts to ensure responsible integration. With tools like ChatGPT already reshaping classrooms and research labs, this paper offers a timely roadmap for educators, researchers, and administrators navigating the …

When Customers Collide Online: The Hidden Power Of Approval In Digital Service Failures, Wei Wei, Lu Zhang, Bobbie Rathjens, Sean Mcginley

Rosen Research Review

The research by Wei, Zhang, Rathjens, and McGinley reveals a surprising twist in how restaurant customers respond to online interactions after a service failure. When fellow customers chime in—either with support or mockery—their comments can dramatically shape how the original complainant feels, engages, and judges fairness. But the real game-changer? Whether the customer craves approval. Those with low need for approval react strongly to the tone of others’ comments, while high-approval seekers remain emotionally steady. This study uncovers the psychological undercurrents of electronic customerto- customer interaction (eCCI), offering fresh insights into empathy, justice, and digital engagement in hospitality.

Putting Humanity First In Service Robotics: For Me, Robotics Is About Giving Hospitality Teams The Breathing Room To Care More Deeply For People., Manuel Rivera, Cynthia Mejia

Rosen Research Review

In an engaging conversation with Juan Higueros, Co-Founder and COO of Bear Robotics, we explore his vision for human-centered robotics and how technology can empower hospitality teams to deliver deeper, more meaningful guest experiences.

Boarding By Biometrics: How Smart Technology Is Reshaping Passenger Experience, Xiaoting Chi, Frank Badu-Baiden, Seongseop (Sam) Kim, Junwei Cao, Elena-Nicoleta Untaru, Heekyoung Jung, Heesup Han

Rosen Research Review

The research by Chi, Badu-Baiden, Kim, Cao, Untaru, Jung, and Han explores how biometric boarding transforms airline travel. Using technology acceptance, agenda setting, and behavioral reasoning theories, the study reveals how ease of use, usefulness, media exposure, and attitudes shape adoption. Findings stress convenience, engagement, and targeted communication, with age and gender influencing responses. For airport managers and designers, the research offers practical strategies for secure, efficient, and passenger-centered boarding systems.

Educating For Responsible Ai Governance - Building Interdisciplinary Frameworks For The Management Of Artificial Intelligence, Grace Eboh

Southwestern Business Administration Journal

As Artificial Intelligence (AI) becomes increasingly prevalent across industries, there is a critical need for educational programs that teach effective AI governance and management. This article examines how educational institutions can develop comprehensive curricula to prepare professionals for the complex challenges of overseeing AI systems responsibly. It analyzes current gaps in AI governance education, proposes frameworks for curriculum design, and identifies key competencies required for effective AI stewardship. The findings suggest that successful AI governance education must adopt an interdisciplinary approach that integrates technical literacy, policy understanding, ethical reasoning, and organizational management.

Converting The Social Security Trust Fund Into A Sovereign Wealth Fund: A Proposal To Secure The Future, Keanu Moore

Dartmouth College Master’s Theses

This thesis proposes the conversion of the Social Security Trust Fund into a sovereign wealth fund (SWF), paired with the phased creation of a mandatory retirement savings system for all working-age Americans. In response to forecasts projecting Trust Fund depletion by 2034, the proposed portfolio shift would diversify assets beyond U.S. Treasuries into global equities, real estate, alternatives, and fixed income, with the goal of enhancing long-term returns while remaining passively managed. While this reform would extend the Fund’s solvency, it is not, on its own, a permanent fix. To ensure structural sustainability beyond the exhaustion date, the thesis proposes …

Supervisor Behaviors And Perceived Organizational Impact Of Telework: A Work Disruption Perspective, Tsuyoshi Ohira, Masaki Hosomi

Japanese Society and Culture

As telework (e.g., working from home) has become widespread, understanding its organizational impact from managers’ perspectives and identifying supervisor behaviors that influence this impact are critical. Drawing on work disruption theory, we examined the relationships between four supervisor behaviors in the Health and Safety Executive (HSE) management competencies—respectful and responsible (RR), managing and communicating work (MCW), reasoning and managing difficult situations (RDS), and managing the individual within the team (MIT)—and the perceived organizational impact of telework. We also tested whether telework rate and intensity moderated these relationships. Survey data were collected from 239 supervisors at two time points. Results showed …

Students Represent Lindenwood At State Leadership Forum, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

Governing Bme Amplification In Large Language Models: A Standards-Aligned Framework For Llm Data Lifecycle Risk Detection And Ethical Ai Governance, Dale A. Rutherford

Theses and Dissertations

Large Language Models (LLMs) now underpin critical systems in education, healthcare, and policy advisory contexts, yet remain susceptible to the recursive amplification of bias, misinformation, and error (BME). These distortions, driven by feedback loops between user interactions, model retraining, and data reuse, accelerate epistemic drift and erode information quality over time. This dissertation advances a comprehensive governance architecture to detect, quantify, and mitigate these risks across the full AI lifecycle. The research introduces the BME Metric Suite, a standards-aligned diagnostic framework comprising five original metrics: Bias Amplification Rate (BAR), Echo Chamber Propagation Index (ECPI), Information Quality Decay (IQD), Pretraining Diversity …

Home, Health, Community, & Allyship 2025: Utahns' Awareness, Understanding, And Attitudes, Susan R. Madsen, April Townsend

Marketing and Strategy Faculty Publications

During the fall of 2023, Utah Women & Leadership Project (UWLP) researchers conducted a statewide study to establish a baseline for public perceptions related to the awareness, understanding, and attitudes about challenges that Utah women and girls face. In early 2024, we published 20 short research summaries¹ that shared the results of this comprehensive study (see Nos. 9–28). Next, in the fall of 2024, we administered this survey, with slight changes, around the state of Utah for the second time. Six comprehensive research white papers were then published on the results (see Nos. 11, 12, 13, 14, 16, and …

Inertia Versus Adaptation: Relational Resilience In Buyer-Supplier Relationships Facing Extreme Disruption, Jordan M. Barker, Anne E. Dohmen, Carlos Mena

Business Faculty Publications and Presentations

This research introduces the concept of relational resilience, which reflects the dynamic capacity of a buyer–supplier relationship to absorb external shocks and continue its core function of exchange. Guided by structural inertia theory (SIT), the research explores how relationship age, exchange volume, and multiplexity contribute to relational resilience across both stable periods and times of extreme disruption. Using a large-scale panel dataset of buyer–supplier relationships and the COVID-19 pandemic as an exogenous shock, the findings reveal that relational resilience is enhanced by all three mechanisms, but extreme disruptions lessen the protective value of relationship age and exchange volume while strengthening …

Building A Vitalizing Team Culture, Iris Bull, Andrew Cibor

Purdue Road School

Leaders in the public sector face unique challenges in the recruitment and retainage of productive employees. Administrative staff from the City of Bloomington Engineering Department present an analysis of the strategies they employ to shape a high performing team. They examine mutable and designed aspects of their processes for advertising, interviewing, hiring, onboarding, and exit interviewing. Session participants will be provided tested strategies for stimulating professional growth, fostering intradepartmental collaboration, and building resilient culture.

Documenting For Success: A Case Study Of A Graduate Writing Retreat, Elliott Rose, Denise Wetzel, Sara C. Kern, Katie O'Hara-Krebs, Laurin Davis, Salah Seoudi, Carmen Cole

Transforming Libraries for Graduate Students

Graduate students often find themselves balancing the demands of research and writing while managing complex academic and personal needs. Writing retreats provide an intentional space for graduate students to focus on their academic goals while supporting community-building, institutional belonging, and a welcoming environment. This proposal outlines a model for academic librarians and staff to plan and implement an effective graduate writing retreat designed to support graduate student academic activities through intentional collaboration and documentation.

Penn State University’s (PSU) Graduate Student Writing Retreat started as an event housed within the University Library’s Science, Technology, Engineering, and Math (STEM) department. The retreat …

Evaluating Marketing Decision Systems Under Experimental Constraints, Vatsal Modi

AMTP Proceedings 2026

Marketing organizations increasingly rely on algorithmic decision systems to guide targeting, budget allocation, and personalization. While these systems are widely deployed, evaluating their incremental impact remains challenging when traditional experimentation approaches, such as geo-based or large-scale randomized tests, are infeasible due to operational, regulatory, or interference constraints. This study examines how marketing decision systems can be rigorously evaluated under such conditions. Drawing on recent advances in causal inference and marketing analytics, we develop a decision-centric evaluation framework that integrates synthetic control methods, quasi-experimental designs, and incrementality diagnostics to approximate counterfactual performance. The framework emphasizes methodological transparency, robustness checks, and practical …

Young Professionals As Catalysts: Driving Innovation And Organizational Growth, Dolan Mcmillan, Kusai Contractor, Ryan Delves

Purdue Road School

Today’s young professionals (YPs) enter the workforce fluent in AI and digital tools, bringing fresh insight that reshapes how organizations make decisions and deliver projects. This session will explore how YPs apply classroom-taught technologies to real-world challenges—leading pilots, influencing business strategy, and fostering inclusive cultures. Through the lens of Organizational Citizenship Behavior, we’ll examine how YPs’ voluntary efforts—rooted in community, collaboration, and curiosity—are redefining innovation, leadership, and organizational growth across the transportation industry.

Explaining Variability In Employee Perceptions Of Hr Practices In Strategic Hrm Research: An Integrative Review And Future Outlook, Jeske Van Beurden, Susanne Beijer, Kaifeng Jiang, Karina Van De Voorde, Anthony Nyberg

Faculty Publications

Employee perceptions of human resource (HR) practices have become a central focus in strategic human resource management(HRM) research due to their impact on individual and organizational outcomes. Recent studies highlight the importance of un-derstanding how these perceptions are formed, what they encompass, and why they vary across employees. This special issue ofHuman Resource Management aims to advance this evolving area of research by focusing on variability in employee perceptionsof HR practices. We review the current literature on employee perceptions of HR practices, including (1) theoretical and concep-tual clarity of the employee perceptions of HR practices construct, (2) antecedents of these …

Pilgrimage On Paper: A Contemplative Writing Practice, Angelika Halstead

International Journal of Religious Tourism and Pilgrimage

Autobiographers, poets, and journal keepers have always intuitively known the transformative and healing power of personal writing. Some people write in a cathartic way to empty themselves of stored up emotions and experiences. Having freed themselves from old baggage they are prepared for their lives to take new directions. Others write because they want to find out what they think and make meaning of their lives. They write in pursuit of truth and find that as they become honest and face the truth their lives change and their stories turn into new and re-storied versions. It is also known that …

Pilgrimages In Aotearoa - Uncovering The Hidden, Giving Voice To The Silences, Peter Bowden (Te Atiawa, Ngati Te Whiti), Sarah Bowden

International Journal of Religious Tourism and Pilgrimage

Aotearoa / New Zealand has a history of colonisation with a significant destructive impact on Mãori, the indigenous people. It is only in more recent decades that this history has become more widely ‘remembered’ by the non-Māori population, in large part due to efforts made by Māori activists, scholars and legislators. The growing awareness of this difficult history is often met with a mixture of bewilderment and anger. The authors have observed a growing readiness in themselves and others to look at the emerging truth of our history. We see the practice of pilgrimage as a powerful tool to amplify …