Digital Commons Network^™

Prosocial Messaging During The Covid-19 Pandemic: A Longitudinal Examination Of Email Advertisements, Ashley Deutsch Cermin, Ashton Mouton

Marketing Faculty Research and Publications

Purpose

This study aims to evaluate how brands communicate with consumers through the COVID-19 pandemic and how messaging has shifted over time. The authors identify a typology drawn from extant literature and use it to understand how brands shape consumers’ behavior.

Design/methodology/approach

Through a mix of interpretive and thematic analysis, the authors examine 858 US email advertisements and how these messages have evolved throughout the pandemic.

Findings

The authors findings demonstrate brand communication ranges from prosocial to brand messaging and brands employed different strategies at different phases of the pandemic. Specifically, while brands started out emphasizing socially desirable behavior before …

Emergency Department Operational Strategies, Joyce W. Davis

Walden Dissertations and Doctoral Studies

AbstractEmergency Department Operational Strategies by Joyce W. Davis MBA/MHA, Pfeiffer University, 2011 BS, North Carolina A&T State University, 1980

Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration

Walden University December 2022

Do Privacy Assurances Work? A Study Of Truthfulness In Healthcare History Data Collection, Tamara M. Masters, Mark Keith, Rachel Hess, Jeffrey L. Jenkins

Faculty Publications

Patients often provide untruthful information about their health to avoid embarrassment, evade treatment, or prevent financial loss. Privacy disclosures (e.g. HIPAA) intended to dissuade privacy concerns may actually increase patient lying. We used new mouse trackingbased technology to detect lies through mouse movement (distance and time to response) and patient answer adjustment in an online controlled study of 611 potential patients, randomly assigned to one of six treatments. Treatments differed in the notices patients received before health information was requested, including notices about privacy, benefits of truthful disclosure, and risks of inaccurate disclosure. Increased time or distance of device mouse …

Gender Leadership Imbalance In Sport Organizations In Latin America, Monica Yamile Gonzalez-Cuevas

Graduate Theses, Dissertations, and Problem Reports (ETD)

The purpose of the study was to examine gender imbalance at the leadership level of sport administration at National Olympic Committees (NOC), National Paralympic Committees (NPC), and National Sport Organizations (NSF) of countries members of the Pan American Sports Organization (PASO). Specifically, this study examined how social and human capital, socio-cultural aspects of each country, and power-based discourses affect the advancement of women’s careers at the micro, meso, and macro levels of analysis.

A total of 12 participants were selected to participate in this study. Participants were all female sport administrators holding the position of president, vice-president, or secretary-general of …

Technology, Gender And Organizations: A Systematic Mapping Study, Gonzalo Valdes, Bobbi Thomason, Andrea Bentancor, Isidora Jeria, Constanza Troncoso

All Faculty Open Access Publications

In this article, we employed a systematic mapping methodology to examine the existing literature at the intersection of technology, gender and organizations. While much has been written about gender in organizations, the research has not consistently considered that modern organizations are increasingly technology-driven - in technology may lie an underexplored lever that could help expand our understanding of gender issues at the workplace. By analyzing a final sample of 168 research papers, we found that two main forms of conceptualizing technology emerged: technology as culture and technology as tools. Papers in the first category are concerned with environments in which …

Theme Park Queues As Diegetic Worlds: Using Star Wars: Rise Of The Resistance As A Case Study For Core Design Elements, Jordan Zauha

Electronic Theses and Dissertations, 2020-2023

This thesis seeks to establish core design elements for use by theme park designers to complement the guidelines established by Ledbetter and his colleagues for theme parks. Building upon Rose Biggin's "strands of enquiry" for examining immersive theatre, the suggested core design elements for immersive theme park queues serve as guidance to craft queues where audiences can actively engage with the queue's storyworld and narrative. Implementation of the core design elements alongside the already established queue design guidelines should assist designers in crafting queues that minimize discomfort and maximize narrative immersion. Theme parks offer location-based narrative landscapes, often contributing to …

Does Macintyre's Moral Sociology Presuppose A Personalist Moral Psychology? Macintyre And Tomasello On Moral Psychology, Caleb Bernacchio

College of Business Faculty Publications and Presentations

Alasdair MacIntyre has developed a theory of virtue ethics that is closely integrated with sociology and organization studies. While rejecting reductive views of the virtues, MacIntyre appeals to their functional role in facilitating collaboration as a basis for justifying their normative requirements. This raises the question of how agents within cooperative contexts come to appreciate their intrinsic value. I argue that MacIntyre's account of the virtues is undergirded by an implicit personalist moral psychology. To make this evident, I draw upon the account of moral psychology developed by Michael Tomasello, who argues that a sense of moral obligation is generated …

Recognizing And Addressing Conflict That Emerges From Sociotechnical Change In Higher Education, Kathleen Ann Watkins-Richardson

Department of Conflict Resolution Studies Theses and Dissertations

Today’s unprecedented technology growth impacts at many levels—from individuals to groups to society. This study aims to characterize how exponential digital technology growth and organizational change is explained and experienced in a university setting deploying new instructional technologies—and how or where conflict emerges. Organizational conflict is a phenomenon that takes many forms and may not be fully recognized. This dissertation highlights theories of technology invention and disruption, the dynamics of sociotechnical change (defined as the interdependencies between people, technology, and the environment) and response in organizations, complex adaptive systems, and practice theory of change. It considers current technological forces at …

ข้อเสนอแนะในการป้องกันการเกิดอุบัติเหตุทางทะเลที่เกิดจากเรือนำเที่ยวทางทะเล จังหวัดภูเก็ต, ชุติมา คงจังหวัด

Chulalongkorn University Theses and Dissertations (Chula ETD)

การศึกษานี้มีวัตถุประสงค์เพื่อศึกษาถึงสาเหตุของการเกิดอุบัติเหตุทางทะเลที่เกิดจากเรือนำเที่ยวทางทะเลของจังหวัดภูเก็ต และจัดทำข้อเสนอแนะในการป้องกันการเกิดอุบัติเหตุทางทะเลที่เกิดจากเรือนำเที่ยวทางทะเลของจังหวัดภูเก็ต ใช้เทคนิคเดลฟาย (Delphi Technique) โดยสัมภาษณ์เชิงลึกผู้เชี่ยวชาญ 3 รอบ ประกอบด้วย ผู้เชี่ยวชาญจากหน่วยงานภาครัฐ ผู้ปฏิบัติงานหรือประกอบอาชีพ และเจ้าของกิจการธุรกิจ นักท่องเที่ยวชาวไทยและต่างชาติ และนักวิชาการ รวม 31 คน ผลการศึกษาพบว่า รายละเอียดสาเหตุของการเกิดอุบัติเหตุทางทะเลที่เกิดจากเรือนำเที่ยวทางทะเล ที่พบมากที่สุด ประกอบด้วย 2 สาเหตุหลัก ได้แก่ สภาพอากาศเลวร้าย เปลี่ยนแปลงฉับพลัน ค่าเฉลี่ย 3.64 ± 0.63 (mean ± SD) ฐานนิยม (mode) เท่ากับ 4.00 และการเดินเรือด้วยความเร็วสูง ค่าเฉลี่ย 3.57 ± 0.635 (mean ± SD) ฐานนิยม (mode) เท่ากับ 4.00 ข้อเสนอแนะในการป้องกันการเกิดอุบัติเหตุที่เกิดจากเรือนำเที่ยวทางทะเล ได้แก่ ควรมีป้ายแสดงข้อมูลที่ชัดเจน เกี่ยวกับข้อปฏิบัติ และข้อห้ามต่างๆที่ท่าเรือแก่นักท่องเที่ยว และควรมีข้อบังคับสำหรับผู้นำเที่ยวในการให้ข้อมูลกับนักท่องเที่ยวตามรายละเอียดบนป้ายดังกล่าวก่อนออกเดินทาง และควรมีหน่วยงานภาครัฐหรือเจ้าหน้าที่จากภาครัฐประจำแต่ละท่าเรือ เพื่อตรวจสอบความพร้อมเรือ ผู้ปฏิบัติงาน นักท่องเที่ยว ก่อนออกเดินทาง

An Experimental Investigation Of Auditors' Evidence Evaluation And Work Ownership In A Compartmentalized Test Of Details Setting, Christopher Pearson

Theses and Dissertations--Accountancy

Psychological ownership theory suggests that auditors are more likely to exert effort when they feel a sense of personal ownership of the audit. Ongoing trends towards a more compartmentalized and decentralized audit, however, may impair auditors’ work ownership by decreasing their interaction with work, as well as by discouraging engagement with work performed by colleagues. In two experiments, I test the effects of audit work compartmentalization, where I consider whether auditors’ evaluation of evidence is affected by the source of the sample to which evidence is related. Findings from my first experiment indicate lower performance when auditors evaluate evidence that …

Experience Design And The Origins And Aims Of Leisure Studies: Shifting The Focus From Context To Experience, Mat D. Duerden

Faculty Publications

This article, adapted from the 2019 Butler Lecture at the NRPA National Research session, provides an overview of the origins, development, and potential future trajectory of the field of leisure research. Economic and societal trends of the last few decades may signal the need for the field to intentionally transition its focus on leisure as a context to leisure as an experience. More specifically the field needs to actively consider how insights gained from 60 years of research on leisure experiences can be applied to contexts beyond leisure. To illustrate the possibility of such a shift, lessons learned from transitioning …

Tap ‘Follow’ #Fitfam: A Process Of Social Media Microcelebrity, Dominic G. Morais, Florian Hemme, Camille Reyes

School of Business Faculty Research

The practice of microcelebrity in social media has become part of the internet’s mainstream, and has led to the rise of influencers–trusted tastemakers in an industry niche–who are playing increasingly larger cultural and economic roles. Scholars have examined this topic since Senft introduced it in 2001, shedding light on strategies and practices of popular influencers, as well as the cultural milieu contributing to microcelebrity practices. Missing from the literature, however, is an explanation of how these popular microcelebrities reached their social media influencer status. Thus, through phenomenological interviews with 24 participants in multiple areas of the fitness sector, this study …

Innovation Strategies For Rural Micro And Small Businesses, Suzanne K. Larsen

Walden Dissertations and Doctoral Studies

Facing many unique challenges compared to their urban counterparts, rural business owners rely on innovation strategies to successfully operate their businesses. Reflecting only 14% of the population but occupying more than 72% of the geographic United States, the failure of rural business owners jeopardizes the network of goods and services that feed and support the entire nation. Grounded in Castle’s rural capital framework and Van de Ven’s innovation framework, the purpose of this qualitative multiple case study was to explore the strategies rural small business owners use to ensure business innovation. The participants were eight successful rural small business owners …

Strategies Small-And Medium-Sized Enterprise Leaders Use For Sustainability Beyond 5 Years In Rivers State, Olawe Alaba Tula

Walden Dissertations and Doctoral Studies

Small and medium-sized enterprise (SME) leaders lacking sustainability strategies experience high rates of business failure through loss of profit. A high rate of SME failure is linked to a lack of competitive advantage, resulting in decreased productivity and profitability. Grounded in resource-based view theory, the purpose of this qualitative multiple case study was to explore strategies that three SME leaders in Rivers State used to sustain their businesses beyond 5 years. Data were collected from semistructured interviews and company documents, including employee handbooks and annual reports. The three themes that emerged through thematic analysis were strategic management, stakeholder management strategies, …

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …

Knowledge Management Strategies In Support Of Succession Planning, Jared Kunath

Walden Dissertations and Doctoral Studies

Leader succession is a persistent strategic concern for U.S. federal agencies. The resultant loss of institutional knowledge as members retire, are replaced or are promoted significantly impacts the organization’s performance. Grounded in knowledge management theory, the purpose of this qualitative single case study was to explore strategies federal leaders use to emplace effective knowledge management programs to support succession planning. The six participants were middle and senior-level leaders of a U.S. federal agency located in Texas who had at least 5 years of experience managing their organization’s knowledge systems during succession planning and succession events. Data were collected using semistructured …

External Stakeholder Relationship Strategies For Increasing Nonprofit Organizations' Financial Viability, Henry Ayoola Olofinmoyin

Walden Dissertations and Doctoral Studies

AbstractA business leader’s ability to establish and sustain effective relationships with organizational stakeholders affects business competitiveness and sustainability. Some executives of nonprofit organizations (NPOs) lack strategies to build relationships with external stakeholders to achieve financial viability for their organizations. Grounded in stakeholder theory, the purpose of this qualitative single case study was to explore strategies NPO executives use to build relationships with their organization's external stakeholders to achieve their organization's financial viability objectives. The participants were three senior executives of an NPO in Mississippi, United States, who have successfully managed financial viability objectives using external stakeholder relationship strategies for 3 …

Workload, Work–Family Conflict, And Job Satisfaction For Women In Science, Elizabeth Ervin

Walden Dissertations and Doctoral Studies

Job dissatisfaction among women working in science, technology, engineering, and mathematics (STEM) fields costs the United States up to $1.5 billion per year. Understanding work-life balance is important for pharmaceutical leaders to assist in enhancing job satisfaction for women in science. Grounded in the work-life balance theory, the purpose of this quantitative correlational study was to examine workload and work-family conflict in predicting job satisfaction for women in science. Survey data were collected from 76 women employed in the pharmaceutical industry who completed a combined Minnesota Satisfaction Questionnaire and Warr-Cook-Wall job satisfaction questionnaire. The multiple linear regression results were significant, …

Invited Perspective - Engaging Aspirations To Nurture Communities, Kentaro Toyama

Subsistence Marketplaces

For subsistence communities, the question is whether aspirations can be applied to motivate behavior that is, on the one hand consistent with people’s aspirations, but which might otherwise be difficult to elicit. Could poorer households be encouraged to save, to spend more on their children’s education, or to act against unhealthy social norms? A couple of examples suggest this is not only possible, but highly successful in contexts where other appeals fail.

Cargoes In Motion: Materiality And Connectivity Across The Indian Ocean, Burkhard Schnepel, Julia Verne

Ohio University Press Open Access Books

An innovative collection of essays that foregrounds specific cargoes as a means to understand connectivity and mobility across the Indian Ocean world.

Scholars have long appreciated the centrality of trade and commerce in understanding the connectivity and mobility that underpin human experience in the Indian Ocean region. But studies of merchant and commercial activities have paid little attention to the role that cargoes have played in connecting the disparate parts of this vast oceanic world. Drawing from the work of anthropologists, geographers, and historians, Cargoes in Motion tells the story of how material objects have informed and continue to shape …

Exploring The Leadership-As-Practice Of Middle Managers Engaged In Organizational Changes In An Asia Pacific Multinational Setting, Eric Kung

Antioch University Dissertations & Theses

There has been a great need for leadership studies on middle management, particularly in the Asia Pacific context. This study explored the leadership practices of middle managers engaged in leading organizational changes of multinational corporations (MNCs), within the Asia Pacific context. Organization ethnography was used as the research method. The ethnographer observed and analyzed the actual practice of middle managers of a multinational manufacturing company located in China for six months. The findings showed that middle managers played significant roles in communication and execution in leading organizational changes. The study also showed that change management could be a dynamic process …

Integrating Interpersonal Neurobiology In Healthcare Leadership And Organizations, Lynn Redenbach

Antioch University Dissertations & Theses

Interpersonal Neurobiology (IPNB) is an interdisciplinary, science-based field that seeks to understand human reality including the nature of mind, brain, and relationships. IPNB has been used extensively by mental health practitioners as well as child development and parenting experts. While practitioners and scholars have described ways that IPNB can be used in leadership and organizations, there has been no systematic inquiry into the practical and phenomenological experience of this application. IPNB offers an alternative to dominant models of care and leading in healthcare settings and fields, which are characterized by disconnection, objectification, and separation. It offers a relationally centered approach …

The Diffusion Of A Discipline: Examining Social Marketing's Institutionalization Within Environmental Contexts, Liz Foote

Antioch University Dissertations & Theses

As a social change discipline, social marketing has demonstrated its effectiveness in addressing many types of wicked problems. However, despite its utility in environmental contexts, it is neither well known nor widespread in its uptake in these settings. This study’s purpose is to reveal opportunities to drive the adoption, implementation, and diffusion (“institutionalization”) of social marketing within the domains of environmental sustainability and natural resource conservation. This research considers the use of social marketing as an innovative practice within a diffusion of innovations framework and uses a systems lens to examine early adopter social marketing professionals and the institutional contexts …

The Slow Movements: Informetric Mapping Of The Scholarship And Implications For Tourism And Hospitality, Anton Klarin, Eerang Park, Sangkyun Kim

Research outputs 2022 to 2026

Slow food and the consequent slow movements are becoming more evident in research and media with the recognition of its implications for sustainability in many spheres of society. This study—the first systematic literature review of this topic—offers a comprehensive interdisciplinary investigation into slow movements which allows us to gain a systems view of the scholarship; stakeholder-oriented insights; and a holistic understanding of slowness while recognizing the various movements within and providing future research directions for tourism and hospitality researchers. This study identifies that slowness has extended to most aspects of our everyday life, such as the slow city, slow management, …

Exploring Cyberterrorism, Topic Models And Social Networks Of Jihadists Dark Web Forums: A Computational Social Science Approach, Vivian Fiona Guetler

Graduate Theses, Dissertations, and Problem Reports (ETD)

This three-article dissertation focuses on cyber-related topics on terrorist groups, specifically Jihadists’ use of technology, the application of natural language processing, and social networks in analyzing text data derived from terrorists' Dark Web forums. The first article explores cybercrime and cyberterrorism. As technology progresses, it facilitates new forms of behavior, including tech-related crimes known as cybercrime and cyberterrorism. In this article, I provide an analysis of the problems of cybercrime and cyberterrorism within the field of criminology by reviewing existing literature focusing on (a) the issues in defining terrorism, cybercrime, and cyberterrorism, (b) ways that cybercriminals commit a crime in …

How Cultural Factors Affect Chinese Americans’ Attitudes Towards Seeking Mental Health Services, Arlene Q. Chen, Xinji Xiao, Yueting Wu, Xuan Zhang, Sindy Chapa

AMTP Proceedings 2022

Chinese Americans are the largest ethnic group among Asian Americans. However, the treatment rate for mental illness among Chinese Americans is much lower compared to other ethnic groups. Studies have been conducted on cultural barriers that prevent Asian Americans from seeking mental health treatment, but there is a lack of research on specific ethnic groups, such as Chinese Americans or Korean Americans because they are frequently grouped into homogenous clusters. This study will identify the cultural factors that influence Chinese Americans’ attitudes towards seeking mental health treatment and analyze how these factors affect their behaviors in seeking mental health treatment.

Postmaterialism And Corporate Tax Avoidance, Yujia Cui, Jiwei Wang, Kangtao Ye

Research Collection School Of Accountancy

This paper explores how postmaterialism culture influences corporate tax avoidance behavior. Using a proprietary dataset of China tax audits, we find that firms owned by investors from countries with higher postmaterialism values are less likely to engage in tax avoidance behavior in China. In addition, we find some evidence that the negative association between postmaterialism and tax avoidance is more pronounced when tax enforcement is stronger, indicating that national culture and formal institutions act as complements. To check the external validity of our main results, we further use a cross-country sample from 21 countries over 22 years. The evidence from …

Policymaker Discourse In Colorado Public Higher Education Appropriations, Nathan Willers

Electronic Theses and Dissertations

State funding for higher education is one of the most pressing issues facing both institutions and policymakers in 2022. Colorado has seen significant declines in the amount of state funding per student over the past two decades, resulting in increases in student burdens for tuition. Policy discourse analysis through a poststructural and neoliberal lens provided insight towards the legislative process and the discursive themes utilized by Colorado policymakers during the 2021-22 legislative budgeting cycle. Twelve artifacts were analyzed, including a mix of policy briefs, hearings, and budget and appropriations reports, for discursive data related to the state’s appropriations for public …

Machine Infelicity In A Poignant Visitor Setting: Comparing Human And Ai’S Ability To Analyze Discourse, Martin Maccarthy, Hairong Shan

Research outputs 2014 to 2021

This study compares the efficacy of computer and human analytics in a commemorative setting. Both deductive and inductive reasoning are compared using the same data across both methods. The data comprises 2490 non-repeated, non-dialogical social media comments from the popular touristic site Tripadvisor. Included in the analysis is participant observation at two Anzac commemorative sites, one in Western Australia and one in Northern France. The data is then processed using both Leximancer V4.51 and Dialectic Thematic Analysis. The findings demonstrate artificial intelligence (AI) was incapable of insight beyond metric-driven content analysis. While fully deduced by human analysis the metamodel was …

Reviewers And Referees

Midwest Social Sciences Journal

No abstract provided.