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Digital Platform To Foster Social Engagement For The Visually Impaired, Mônica Moura, Cristina Portugal, Márcio Guimarães Jun 2026

Digital Platform To Foster Social Engagement For The Visually Impaired, Mônica Moura, Cristina Portugal, Márcio Guimarães

DRS Biennial Conference Series

This paper details the development and impact of the "Lembrei de Você" (I Remembered You) project, an inclusive design initiative that created a digital platform to combat loneliness and promote autonomy among the visually impaired, especially the elderly, during and after the COVID-19 pandemic. Using participatory methods, the research led to the creation of a platform that manages and distributes audio messages through a solidarity network of readers and listeners. The study describes the design process, from accessibility requirements to implementation using WordPress. Results show the platform successfully optimized project logistics and fostered an inclusive digital environment, enhancing social interaction …

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Design Education In Multicultural Contexts: Student Perceptions Of Cultural Inclusivity In The Classroom, Jasmine Yiming Sun, Najla Mouchrek Jun 2026

Design Education In Multicultural Contexts: Student Perceptions Of Cultural Inclusivity In The Classroom, Jasmine Yiming Sun, Najla Mouchrek

DRS Biennial Conference Series

Fostering intercultural integration of students of diverse backgrounds is a key concern for design education. This study examines how design students at a culturally-diverse North American university perceive cultural inclusivity in their educational experience and effects on sense of belonging and integration. We surveyed 102 undergraduate and graduate students about expressing cultural identities in the design classroom, cultural inclusivity of learning materials, environment and interactions, and navigating challenging experiences in cross-cultural integration at the school. Although the study found a considerable level of cultural inclusivity, findings suggest that efforts to foster diversity and integration are still necessary, since difficulties seem …

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Collaging Queer Decolonial Worlds: Applied Techniques In Design, Alexandra Eleazar, Cara Flores Jun 2026

Collaging Queer Decolonial Worlds: Applied Techniques In Design, Alexandra Eleazar, Cara Flores

DRS Biennial Conference Series

Collaging is a form of design that references, remixes, and transforms the past, while holding potential for queer decolonial imaginaries. Through bringing together decolonial and queer theories, we propose an exploration of collage as a design technique that seeks to tear through dominant imaginaries to create more emancipatory visualizations. To explore this, we first turn to feminist theoretical understandings of collage, and then ask: how does collaging show up as a distinctly queer and decolonial design practice? Then, we utilize examples from our field work to demonstrate how collage can function as a queer and decolonial design practice that shows …

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Fostering Human-Material Co-Creative Dialogical Relationship: Operationalizing The Art Of Making Through Degeneration, Ye Yang Jun 2026

Fostering Human-Material Co-Creative Dialogical Relationship: Operationalizing The Art Of Making Through Degeneration, Ye Yang

DRS Biennial Conference Series

Moving beyond instrumental rationality that treats materials as passive objects, this study operationalizes the Art of Making (AoM) by proposing a three-dimensional degeneration approach. Degeneration disrupts object fixity, reframing objects as materials in a state of in-betweenness that invites co-creative dialogue. Adopting drawing as a universal making practice, we empirically grounded this proposition through five workshops with ten participants from diverse countries and design backgrounds. By degenerating sensory, bodily, explorative, and social dimensions of drawing products and practices, the resulting state of material-in-between invited participants into dialogical engagements. Findings reveal that this state sparks curiosity, transcends preconceptions, activates subconscious exploration …

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A 4r-Supported Circular Product–Service System For Luxury Branded Events, Ke Ma, Francesca Valsecchi, Yuchen Tan, Mingjia Ji, Junru Shen, Xiaoya Ma, Duan Wu, Jiao Mo, Shijian Zhao Jun 2026

A 4r-Supported Circular Product–Service System For Luxury Branded Events, Ke Ma, Francesca Valsecchi, Yuchen Tan, Mingjia Ji, Junru Shen, Xiaoya Ma, Duan Wu, Jiao Mo, Shijian Zhao

DRS Biennial Conference Series

Temporary luxury branded events run on short cycles and bespoke builds that accelerate material churn. We present a circular phygital product–service system that operationalises the circular economy (CE) through a 4R frame (Refuse, Reduce, Reuse, and Recycling) across warehouse‑to‑event journeys. Developed via a multi‑method design inquiry with a tier‑1 contractor, the system couples physical touchpoints (reusable fold‑flat transit boxes, adjustable racking, standard labels) with digital orchestration (a live digital warehouse, list‑based outbound/inbound workflow, and a sustainable materials library). The architecture aligns roles and decisions, protects and identifies assets, and makes reuse the default under luxury brand constraints. By embedding traceable …

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Plural Exhibition Experiences: Co-Designing Multisensory Storytelling With An Indigenous Sámi Museum, Siiri Paananen, Emma Kirjavainen, Juri Etto, Eeva-Kristiina Nylander, Jonna Häkkilä Jun 2026

Plural Exhibition Experiences: Co-Designing Multisensory Storytelling With An Indigenous Sámi Museum, Siiri Paananen, Emma Kirjavainen, Juri Etto, Eeva-Kristiina Nylander, Jonna Häkkilä

DRS Biennial Conference Series

This article examines an Indigenous-led exhibition renewal at the Sámi Museum Siida, in which multisensory design and digital media were collaboratively developed with Sámi artists and museum experts. The exhibition was created primarily for the Sámi community, in a museum that also receives many international visitors. The study is based on a survey (n=35) and three focus groups (n=9) with participants representing diverse visitor perspectives to understand how people experienced and interpreted the exhibition’s sensory and technological elements. The results demonstrate that the exhibition created a sense of immersion through spatial and multisensory design grounded in local artistic and cultural …

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Designing With Changeability: Material Agency And Theory In Textile Design, Zuzana Šebeková, Petra Vicianová, Zuzana Veselá, Barbora Hank Palatínusová, Zuzana Machatova Jun 2026

Designing With Changeability: Material Agency And Theory In Textile Design, Zuzana Šebeková, Petra Vicianová, Zuzana Veselá, Barbora Hank Palatínusová, Zuzana Machatova

DRS Biennial Conference Series

This paper investigates how natural dye printing and material agency in textile design can generate theoretical insights for design practice and pedagogy. Textiles are positioned as participants in material processes, where material behaviour, environmental exposure, and user interaction shape design outcomes, moving beyond stability and control toward adaptability, reflectivity, and sustainability. Drawing on critical making and time-based design thinking, impermanence and imperfection become foundational strategies for developing pedagogical and theoretical frameworks. Practice-based experimentation demonstrates how process, relationality, and sensitivity to materials allow theory to emerge directly from making and observing transformation. By embracing changeability, this approach reframes conventional notions of …

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Urban Typography And Cultural Memory: A Literature Review In Support Of A Design-Led Approach To Heritage And Preservation, Carolina Short, Gareth Schott Jun 2026

Urban Typography And Cultural Memory: A Literature Review In Support Of A Design-Led Approach To Heritage And Preservation, Carolina Short, Gareth Schott

DRS Biennial Conference Series

Typography has increasingly been recognised as a valuable lens for cultural and urban analysis. This literature review extends such perspectives by examining how design-led approaches can support the documentation, reinterpretation, and revitalization of urban letterforms as cultural heritage. Drawing on typographic studies, geosemiotics, and design research, it focuses on urban typography — typographic landscapes — understood as spatial and multimodal carriers of memory, identity, and cultural value. While existing scholarship has explored the semiotic and aesthetic dimensions of typography in the urban environment, and some have proposed design-led interventions, connections between theory and practice remain open to further development. The …

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Designing Strategic Change: Approaches, Methods, And Theories Of Strategic Design In Business Organizations, G. Mauricio Mejía, Violeta Clemente, Aroop Ratan Guha, Jeanne Liedtka, Beatrice D'Ippolito Jun 2026

Designing Strategic Change: Approaches, Methods, And Theories Of Strategic Design In Business Organizations, G. Mauricio Mejía, Violeta Clemente, Aroop Ratan Guha, Jeanne Liedtka, Beatrice D'Ippolito

DRS Biennial Conference Series

The DRS Edinburgh theme-track “Designing Strategic Change: Approaches, Methods, and Theories of Strategic Design in Business Organizations” includes a dozen papers that study the influence of strategic designers and strategic design practices in business organizations. This editorial describes and briefly assesses their contributions. While scholars have studied and explored the strategic role of design for organizational change, the papers show that designers and design practices must still contribute from their specific foundational mission and strengthen collaboration with other functions and senior management to materialise their potential. Future research should focus on solid case studies and the understanding of expert strategic …

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Futuring Digital Cultural Heritage, Marco Mason, Raffaella Trocchianesi, Vince Dziekan, Ross Parry Jun 2026

Futuring Digital Cultural Heritage, Marco Mason, Raffaella Trocchianesi, Vince Dziekan, Ross Parry

DRS Biennial Conference Series

Design is playing an increasingly important role in relation to cultural heritage, with designers and design researchers at the forefront of reimagining how cultural organisations, such as museums and galleries, operate in a mediatized, networked, and digitally mature world. In this light, the tools and methods, practices, and cultures of design are helping GLAMs navigate their postdigital condition and social, cultural, and technological complexities that this entails. This track (Futuring Digital Cultural Heritage) seeks to open new territory for design researchers to respond critically and creatively to how design engages with digital culture and can be used to interrogate, reconfigure, …

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Design Education In Its Teenage Years: Growth With Tensions, Nicole Lotz, Ricardo Sosa, Violeta Clemente Jun 2026

Design Education In Its Teenage Years: Growth With Tensions, Nicole Lotz, Ricardo Sosa, Violeta Clemente

DRS Biennial Conference Series

Design education research is one of the largest clusters of contributions at the Design Research Society 2026 Conference. This editorial reflects on the thirty papers of this cluster presented across five sessions. It identifies emerging concerns and persistent tensions in the field. Drawing on a synthesis of themes including creativity and identity, systemic and situated pedagogies, reflective practices, cultures and knowledges, and AI in design education, the editorial characterises the field as being in a productive phase of transition. Like an adolescent discipline, design education research shows signs of rapid growth alongside enduring continuities and noticeable leaps. Across the papers, …

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Participatory Design As Emotional Infrastructure: Supporting Collective Reflection And Resilience After The Pandemic, Xinyu Zhang Jun 2026

Participatory Design As Emotional Infrastructure: Supporting Collective Reflection And Resilience After The Pandemic, Xinyu Zhang

DRS Biennial Conference Series

COVID-19 has left enduring emotional distress for many citizens even as public attention to the crisis has faded. In this context, participatory design (PD) is increasingly recognised as a dialogic and restorative practice that enables collective reflection and emotional recovery through shared meaning-making. This study examines how participatory design supports citizens in reflecting on pandemic-related psychological distress, with particular attention to war metaphors widely used in governmental and media communications during COVID-19. While these metaphors mobilised collective action, they also intensified perceptions of risk and vulnerability. The research is based on a year-long participatory design project, W&M, involving nine participants, …

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Drawn To Think: A Step Toward Decolonising Design Visualcy, Ellen O'Gorman Jun 2026

Drawn To Think: A Step Toward Decolonising Design Visualcy, Ellen O'Gorman

DRS Biennial Conference Series

Design students often hesitate to use drawing as a thinking tool, wary of expectations for figurative outcomes and the evaluative traditions that shape the status quo in product design. This study draws on object-oriented ontology (OOO) and vibrant materialism to explore how a drawing tool—specifically the pencil— might act as an agent in rethinking the pedagogy of semiogenic design visualcy. The study proposes micro-camera activities that capture the pencil’s perspective to produce a radically altered visual and auditory encounter with drawing. Tracing the pencil’s entanglements reveals drawing not simply as representation but relation. The line becomes both a mark and …

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‘Can I Cut The Big Box?’: Exploring Doubt And Material Hierarchies In Child-Centred Design, Cecilie Ann Alveniz Jun 2026

‘Can I Cut The Big Box?’: Exploring Doubt And Material Hierarchies In Child-Centred Design, Cecilie Ann Alveniz

DRS Biennial Conference Series

This paper offers a practical representation of evolving research within a PhD project, exploring play in a child-centred design process. During a workshop with children aged 6–8, the question "Can I cut the big box?" created a moment of tension that became a site of emerging knowledge. Drawing on abductive reasoning, the paper uses doubt as a generative method to explore uncertainty in fieldwork. Through writing and the notion of emplotment, the concept of Material hierarchies emerges - first grounded in material methods that position materials as active agents, then through the notion of playables - as a lens for …

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Optimizing Design Processes Through Data Intelligence Under Resource Constraints: A Qualitative Interview Study In Industry, Aoyi Shen, Jinyu Gu, Yang Yin, Xiyuan Zhang, Yan Dong, Yuchen Hong, Aitian Fan, Boyi Lian, Hao Fan, Chunlei Chai Jun 2026

Optimizing Design Processes Through Data Intelligence Under Resource Constraints: A Qualitative Interview Study In Industry, Aoyi Shen, Jinyu Gu, Yang Yin, Xiyuan Zhang, Yan Dong, Yuchen Hong, Aitian Fan, Boyi Lian, Hao Fan, Chunlei Chai

DRS Biennial Conference Series

Enterprises operating under resource constraints often struggle to maintain efficient and innovative design practices. Data intelligence (DI) offers new opportunities to overcome design challenges and process optimization. However, research on how DI is practically integrated into real-world design workflows under such constraints remains limited. To address this gap, qualitative interviews were conducted with 21 industry designers from 14 companies. Using grounded theory, the interview data were coded to examine how DI supports the optimization of existing design processes and to identify its key intervention points and values. The study further investigates how DI interacts with design practices from multiple perspectives, …

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Pro-Des. Localising Design Research For Scientific Publishing. A Case Study Of Research And Experimentation In Italy, Elena Formia, Eleonora Lupo, Lorela Mehmeti Jun 2026

Pro-Des. Localising Design Research For Scientific Publishing. A Case Study Of Research And Experimentation In Italy, Elena Formia, Eleonora Lupo, Lorela Mehmeti

DRS Biennial Conference Series

This paper deals with the issue of scientific publishing of design research basing on a national scale approach, that can become a reference and be transferable and replicable in other contexts. In 2023, within SID -Società ltaliana di Design (Italian Design Society), the national research group Pro-Des.Scientific production of Design has been established, committing with the aim of researching and experimenting the complex phenomenon of scientific publication of design. Over the last two years, the group has coordinated and developed several activities to position the topic and set the discussion at the national level by looking at the international panorama …

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Design Games As Rehearsals For Collaborative Innovation: Playing Out The Future System To Learn The Collaborative Game, Diana Saleh, Mia Hesselgren Jun 2026

Design Games As Rehearsals For Collaborative Innovation: Playing Out The Future System To Learn The Collaborative Game, Diana Saleh, Mia Hesselgren

DRS Biennial Conference Series

Moving across time horizons and system levels is challenging in collaborative innovation, where multiple agendas amplify complexity. As designers increasingly engage in processes aimed at transforming systems and fostering collaboration across boundaries, questions arise about how to navigate such complexity and orchestrate collaborative innovation. Situated within a collaborative innovation research project, this study draws on two empirical components: interviews with experienced design practitioners leading the multi-actor innovation processes, and the development and testing of a parallel design game. Design activities used for orchestrating collaborative innovation, identified through the interviews, informed the principles of the design game. The study presented here …

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Enquête D’Âme: A Participatory Visualisation Of Wellbeing Through Embodied Reflection, Ricardo O'Nascimento, Bruna Petreca Jun 2026

Enquête D’Âme: A Participatory Visualisation Of Wellbeing Through Embodied Reflection, Ricardo O'Nascimento, Bruna Petreca

DRS Biennial Conference Series

Enquête d’âme is an interactive installation and research instrument that reimagines design impact assessment by shifting from affect detection to wellbeing articulation. A textile-covered keyboard allows participants to select from sixteen wellbeing dimensions; each input generates a coloured circle within a shared projection, forming an evolving visualisation of collective resonance. Three public deployments—a cultural event, arts festival, and university showcase—combined observations, brief interviews, and log analysis. Findings show that slow, tactile interaction fosters mindful engagement; participants treat the dimensions as reflective anchors rather than diagnostic labels; and aggregate patterns vary contextually (e.g., Optimism/Future-self in policy discussions, Playfulness/Participation in festival settings). …

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Along The Line Of Emotional Support: Reimagining Ai Companions For Young Adults’ Wellbeing, Giulia Jiangxian Zhu, Xue Pei, Andrea Gaggioli Jun 2026

Along The Line Of Emotional Support: Reimagining Ai Companions For Young Adults’ Wellbeing, Giulia Jiangxian Zhu, Xue Pei, Andrea Gaggioli

DRS Biennial Conference Series

Young adults increasingly face emotional stress, uncertainty, and a lack of accessible, non-judgmental support. While AI technologies are emerging as potential companions, many adopt anthropomorphic and chat-based models that risk emotional overdependence, blurred boundaries, and false intimacy. This research explores how AI systems might be reimagined to foster authentic and ethical forms of companionship that support young adults’ wellbeing. Grounded in Positive Technology and its focus on promoting human flourishing, this research adopts a research-through-design approach, integrating semi-structured interviews, co-design sessions, hands-on prototyping, and user feedback. The resulting prototype, ALONG is a calm, embodied AI companion designed to encourage personal …

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Decolonising Digital Practices In Intangible Cultural Heritage. Implications From Literature And Funded Ec Research Projects Towards A Framework Of Design Principles, Eleonora Lupo Jun 2026

Decolonising Digital Practices In Intangible Cultural Heritage. Implications From Literature And Funded Ec Research Projects Towards A Framework Of Design Principles, Eleonora Lupo

DRS Biennial Conference Series

In the context of a digitally mature world in which the relationship between Cultural Heritage and digital technologies is under re-evaluation, this paper critically rethink the use of digital technologies for preserving and valorising Intangible Cultural Heritage through a decolonising lens. A criticall literature review is provided and a comparative analysis is conducted on EC funded reserachprojects in order to depict from rhetoric misuses to real transformative uses of digital technologies, in avoiding excluding actors depending on their gender, cultural inclination or digital literacy, generating a genuine capacitation and participation of the whole ecosystem and distributing leadership and agency. This …

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How Epistemic Uncertainty Tolerance Affects Creative Idea Generation In Design, Sue During, Michael Mose Biskjaer, Elger Abrahamse, Alwin De Rooij Jun 2026

How Epistemic Uncertainty Tolerance Affects Creative Idea Generation In Design, Sue During, Michael Mose Biskjaer, Elger Abrahamse, Alwin De Rooij

DRS Biennial Conference Series

Creativity in collaborative design unfolds under conditions of unspecific and ambiguous information. While such epistemic uncertainty is inherent to many design projects, its impact on creativity is underexplored. This study investigated how epistemic uncertainty induced through problem briefings affects creativity during idea generation, and how tolerance for epistemic uncertainty moderates this relationship. A between-subjects experiment with 67 student participants collaborating in 18 groups tested idea generation under high versus low epistemic uncertainty conditions. The results showed a dual pathway effect: high epistemic uncertainty, compared to low epistemic uncertainty, increased idea originality, but decreased idea usefulness. Average group tolerance for uncertainty …

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Maintaining Counterpublics: Archival Recursion And Prefiguration, Seojoo Han Jun 2026

Maintaining Counterpublics: Archival Recursion And Prefiguration, Seojoo Han

DRS Biennial Conference Series

This study examines Interference Archive, a collectively run archive of social movement ephemera in Brooklyn, as a site where archival practice and design converge in continuous public formation. Through an analysis of exhibitions, interviews, and institutional materials, it demonstrates how archives employ the design tactics of tracing and projection not as discrete interventions but as recursive practices embedded in long-term infrastructuring. Tracing reveals genealogies of struggle, enabling participants to locate themselves within shared histories, while projection transforms this awareness into forward-looking artifacts and events that circulate beyond the archive. Unlike conventional participatory design or speculative futuring, IA cultivates a prefigurative …

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Patterns Of Everyday Care: Translating Cultural Practices For Online Communities, Austin Toombs, Seora Park, Tilar Manion, Xinyun Zhang Jun 2026

Patterns Of Everyday Care: Translating Cultural Practices For Online Communities, Austin Toombs, Seora Park, Tilar Manion, Xinyun Zhang

DRS Biennial Conference Series

Design research in social computing has used the concept of care to describe how technologies help or hinder interpersonal support online. Yet opportunities remain to explore how the subtle, everyday forms of care that have long sustained communities can inform social technology design. Addressing this, we present a collection of design patterns that translate culturally specific, everyday social practices like passeggiata (Italian social stroll) and sobremesa (Spanish post-meal lingering) into design prompts for digital platforms. Our collection has five pattern families: Shared Habits and Routines, Atmospheric Qualities, Collective Identities, Facilitation Roles, and Boundary Practices. The patterns map these families to …

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The Language Of Reflexivity: Investigating Limitations And Opportunities For Reflexivity In Prevailing Design Process Models, Asa River Jackson Jun 2026

The Language Of Reflexivity: Investigating Limitations And Opportunities For Reflexivity In Prevailing Design Process Models, Asa River Jackson

DRS Biennial Conference Series

Prevailing design methodologies and models tend to contain language specific to pragmatic and contextual foundations of design history and culture. Consequently, these models provide limited support for the diverse and constructive nature of contemporary design practice, and particularly, lack the presence of embedded reflexivity. This paper seeks to determine the predominant and excluded language of 66 design process models, which function as projections of instruction and value in design dissemination. In the analysis, special attention is given to omissions within these process models, as well as their differences among more recently documented methodologies. As a result, the paper explores reflexive …

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Strategic Design In Business Organizations: An Approach For Design Management, Business Strategy, And Design Strategy, G. Mauricio Mejía Jun 2026

Strategic Design In Business Organizations: An Approach For Design Management, Business Strategy, And Design Strategy, G. Mauricio Mejía

DRS Biennial Conference Series

The term “strategic design” gained popularity over the last three decades. It originated in the 1990s, when design management scholars began studying the strategic value of design within business organizations. In the 2000s, terms such as design thinking and user-centered design gained traction, expanding the scope of design work and who was considered a designer. In professional networks, strategic design has been emerging as some professionals claim to be strategic designers or discuss related practices. This exploratory paper aims to identify definitions, roles, and skills associated with strategic design in the context of business organizations. A scoping of the literature …

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Evaluating Creative Efficacy In Human-Ai Design Convergence: An Experimental Study Of Support Modes, Yuying Pei, Ling Fan* Jun 2026

Evaluating Creative Efficacy In Human-Ai Design Convergence: An Experimental Study Of Support Modes, Yuying Pei, Ling Fan*

DRS Biennial Conference Series

While Artificial Intelligence (AI) has demonstrated significant potential in the divergent phases of design, its role in the convergent phase (solution selection) is less understood. This study investigates how different AI-assisted selection modes impact a designer's creative efficacy. We conducted an experiment (N=40) with graduate design students, who used four distinct AI support modes—(1) Textual Description, (2) Pros/Cons Comparison, (3) AI Scoring, and (4) Direct Recommendation—to select a final design from a set of concepts. Efficacy was measured using behavioral data (selection time, choice), user satisfaction (QUIS), cognitive load (NASA-TLX), and technology acceptance (TAM). Results show that the AI Scoring …

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Queering Design With A Queer Community: Co-Creation, Translation, And Application Of Queer-Positive Design Principles, Colin Putman Jun 2026

Queering Design With A Queer Community: Co-Creation, Translation, And Application Of Queer-Positive Design Principles, Colin Putman

DRS Biennial Conference Series

Trans and queer individuals, particularly transmasculine, transfeminine, nonbinary and genderqueer folks, remain underrepresented in contemporary design practice despite a growing awareness of the community’s existence. This project creates a set of translational materials co-created by members of the queer community. These materials are intended to educate industry professionals on queer perspectives and provide actionable methods to help design solutions that meet the needs of queer people. Co-creation processes centering the queer community were used to identify and describe key queer-inclusive design principles: discretion, perception, inclusion, and motion. These principles were then translated into an educational zine intended for creative professionals, …

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Designing For Node-Based Ai Tools: An Analysis And Synthesis Of Design Principles, Shunan Zhang, Yi Xiao Jun 2026

Designing For Node-Based Ai Tools: An Analysis And Synthesis Of Design Principles, Shunan Zhang, Yi Xiao

DRS Biennial Conference Series

Node-based interfaces are rapidly gaining traction in AI-driven design tools, yet a clear and comprehensive design framework remains essential. This paper addresses this critical need by presenting 10 carefully distilled design principles. These principles emerged from a thematic literature review of 14 recent, impactful papers published between 2020 and 2025, specifically focusing on Human-AI Interaction and visual programming. We meticulously grouped these principles into three core categories: Interaction & Usability, Human-AI Co-Creation & Creativity Support, and Explainability & Extensibility. Crucially, we also analysed how these principles intricately interconnect at a detailed level, highlighting their dynamic relationships. Based on this foundational …

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Imperfect Utopias: Norms In Vr Design And Queer Counter-Strategies, Alexandra Chalmers Braithwaite Jun 2026

Imperfect Utopias: Norms In Vr Design And Queer Counter-Strategies, Alexandra Chalmers Braithwaite

DRS Biennial Conference Series

This paper puts forward a set of strategies for designing queer experiences for virtual reality. First, the paper will outline The Body Traces Archive VR experience, the primary practice-based outcome of my doctoral research. This will be followed by a discussion of the medium of virtual reality and three industry-standard design norms that serve to limit and foreclose the possibilities of virtual reality: militaristic mastery and control, seamless (dis)embodiment, and prioritisation of comfort. For each industry standard norm, I propose a queer counter-strategy that works to re-align VR towards other possibilities. In turn, they are: utopian worldbuilding, embodiment via friction, …

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From Lab To Line: Mechanisms For Anchoring Human-Centred Design In Public Policy And Service Development, Maike Klip, Jasper Van Kuijk Jun 2026

From Lab To Line: Mechanisms For Anchoring Human-Centred Design In Public Policy And Service Development, Maike Klip, Jasper Van Kuijk

DRS Biennial Conference Series

Human-Centred Design (HCD) is increasingly proposed as a way to align government policies and services with citizens’ needs and capabilities. However, embedding HCD in everyday government practice remains challenging. This paper reports on a 2.5-year longitudinal action research study within the CGDC programme, where eight national agencies jointly redesigned debt-repayment services. The study combines observations, interviews and workshop data to analyse barriers and enablers for HCD practices in a politically and organisationally complex environment. Findings identify six recurring mechanisms: 1) Normalising user involvement, 2) Organising mandate for user needs, 3) Building multidisciplinary collaboration, 4) Creating facts on the ground, 5) …

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