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Articles 2761 - 2790 of 28015
Full-Text Articles in Entire DC Network
The Uses Of Enchantment: Playful Design Tools That Evoke ‘The Unsayable’ For Teenagers With Lived Experience Of Loneliness., Eloise Belladonna Day
The Uses Of Enchantment: Playful Design Tools That Evoke ‘The Unsayable’ For Teenagers With Lived Experience Of Loneliness., Eloise Belladonna Day
DRS Biennial Conference Series
This project introduces tools that involve teenagers, with relevant lived experiences, in co-creating a social-purpose advertising campaign as a way of meaningfully engaging young audiences. Many co-creation methods rely on direct, text-based, or individual spoken contribution methods. These disregard young people’s unconscious knowledges and collective ways of knowing. The research was conducted through ethnographic methods alongside semi-structured interviews with the participants of a co-created campaign workshop. The result is a suite of novel playful tools which generate collective insight and creative ideas by engaging teenagers’ collective, embodied and imaginative ways of knowing. The key concept of ‘enchantment’ is used to …
Extremes: On How The Study Of Appropriation Might Inform Inclusive Workplace Design In Manufacturing, Ana Correia De Barros
Extremes: On How The Study Of Appropriation Might Inform Inclusive Workplace Design In Manufacturing, Ana Correia De Barros
DRS Biennial Conference Series
Disabled people, from younger to older adults, are at comparative disadvantage regarding work. Design for inclusion at work tends to focus on individual adaptations (often stigmatising) or general accessibility guidelines (often insufficient). Furthermore, there is a tendency to focus on inability rather than on extreme abilities, which seem to be the ones enabling workers to appropriate existing products and create their own designs. Therefore, design research requires more input from diverse workers as users to inform the design inclusive industrial workstations. Departing from theory and ending with analyses of workers' designs, this paper argues that the articulation of the concept …
Customer-Centric Luxury Fashion Store Experiences: A Case Study Approach, Bethan Alexander, Holly Rose Thompson
Customer-Centric Luxury Fashion Store Experiences: A Case Study Approach, Bethan Alexander, Holly Rose Thompson
DRS Biennial Conference Series
This paper explores current approaches to customer-centric experiential strate-gies in a luxury fashion context, through an analysis of two UK luxury retailer case studies: Anya Hindmarch and MatchesFashion. While earlier studies have shown the importance of the physical luxury store, emphasis on customer experience (CX) and aspects related to service interactions that lead to pleasurable experi-ences remain nascent. Underpinned by interrelated theoretical constructs – cus-tomer experience, store atmospherics and retail design – and taking an explora-tory, qualitative approach (including documents, expert interviews and store ob-servation), the research promulgates the dimensions comprising customer-centric physical store experiences in luxury fashion. In doing …
Design Terroir: An Eco-Social, Relational, Bioregional Approach To Design, Adrien Rigobello, Joshua David Evans
Design Terroir: An Eco-Social, Relational, Bioregional Approach To Design, Adrien Rigobello, Joshua David Evans
DRS Biennial Conference Series
Design practices grounded in the modernist yearning for universalism have often been oblivious to forms of local knowledge, and the situated webs of relations, among humans and with other species, they emerge from. In response to the destructive effects of this inattention, growing research has established that ecology and society must be considered together to ensure fair and resilient development. Here, we develop the concept of ‘design terroir’ to describe existing forms of eco-social design and help designers theorise and realise work that contributes to a relational bioregionalist approach. To inform this description, we extend considerations within the food domain …
Fostering Pluriversal Perspectives In Theory Of Change: A Case Of An Urban Regeneration Project, Hadas Zohar, Luca Simeone, Nicola Morelli, Amalia De Götzen
Fostering Pluriversal Perspectives In Theory Of Change: A Case Of An Urban Regeneration Project, Hadas Zohar, Luca Simeone, Nicola Morelli, Amalia De Götzen
DRS Biennial Conference Series
This paper chronicles how we used a Theory of Change visual map to support pluriversal perspectives in urban regeneration projects. The map was tested in four cities under regeneration as part of the T-Factor project. Unlike most Theory of Change maps, it supported city stakeholders in three main aspects: 1) planning interventions to operate within multiple time horizons, 2) considering multiple actors, both human and non-human, in the decision-making process, and 3) reflecting on planned interventions to ensure a long-term impact beyond project scope. In addition, the Theory of Change map led towards a new approach for portfolio-based interventions in …
Queer Futures: Correlations Between Queer Identity And Imagination Literacy, Gem Barton
Queer Futures: Correlations Between Queer Identity And Imagination Literacy, Gem Barton
DRS Biennial Conference Series
Futures thinking, and doing, has been the domain of the privileged majority for centuries. The very idea of ‘the future’ (singular) was fundamental to the crea-tion and maintenance of imperial domination and technological modernity. To this day, mainstream media readily emits the narrow and repetitive science fic-tion tropes void of (realistic, fair) representation of a wider inclusive society, specifically absent of queerness. This paper builds on the work of Alexis Lothian’s ‘Old Futures: speculative fiction and queer possibility’ in which she explores the forces queer people (and other marginalised communities) invoke when they dream up alternative futures as a way …
Design Principles Of The Pluriversal Design Paradigm, Eveline Van Zeeland
Design Principles Of The Pluriversal Design Paradigm, Eveline Van Zeeland
DRS Biennial Conference Series
When scientists embrace a different paradigm, this naturally leads to a shift in aca-demic behavior. While the importance and necessity of the pluriversal design framework are evident, understanding how this paradigm influences academic conduct is less clear. Through a systematic literature review of 103 academic papers on the pluriversal approach, it is deducted what it is that researchers do or suggest to do when shaping their research and design practice through the pluriversal de-sign paradigm. In this study, the pluriversal design paradigm is distilled into a set of foundational prerequisites and design principles. These design principles can be applied by …
Spatial Justice Through Immersive Art: An Interdisciplinary Approach, Asma Mehan, Sina Mostafavi
Spatial Justice Through Immersive Art: An Interdisciplinary Approach, Asma Mehan, Sina Mostafavi
DRS Biennial Conference Series
This paper explores spatial justice in urban environments through immersive art and design, focusing on Amsterdam and Houston. It presents a case study from the Venice Biennale 2023, showcasing art's potential in fostering inclusive urban spaces. The study delves into the socio-political complexities of urban areas, highlighting often-ignored liminal spaces and their tensions and possibilities. Immersive art emerges as a transformative medium, capable of challenging and reshaping perceptions of space and addressing systemic socio-economic disparities. Adopting a transdisciplinary approach, the research combines insights from various fields to enrich discussions on spatial justice and inspire urban transformation. By examining liminal spaces …
When A Tree Says No: Towards A More-Than-Human Consent Notion For Design, Franca Lopez Barbera
When A Tree Says No: Towards A More-Than-Human Consent Notion For Design, Franca Lopez Barbera
DRS Biennial Conference Series
A growing body of more-than-human approaches in design reconsider and re-articulate design’s relationship to the natural world through relational frameworks. However, such endeavours do not come without difficulties and may even reproduce the very logics they seek to overcome. Despite the prolific efforts within the design community, overcoming the modern/colonial legacies of design and its anthropocentric paradigm remains a formidable challenge. Departing from the Quebracho Colorado tree as a guiding example, this paper delves into a gender and decolonial analysis of the notion of consent that underscores design’s role in reproducing extractive approaches to nature. It then goes on to …
Spatial Distribution, Characterization, And Policy Opportunities For Taiwan's Solo Elderly: A Big Data Approach, Yu-Ta Lin, Wei-Chu Chen, Hsuan-Ta Yu, I-Ting Cho
Spatial Distribution, Characterization, And Policy Opportunities For Taiwan's Solo Elderly: A Big Data Approach, Yu-Ta Lin, Wei-Chu Chen, Hsuan-Ta Yu, I-Ting Cho
DRS Biennial Conference Series
As Taiwan approaches super-aging by 2025, this study uses the 2022 Ministry of the Interior database combined with geospatial analysis and machine learning to examine solo elderly demographical patterns and assess current "Community Care Stations." Findings: 1. Urban areas have higher aging and solo rates closer to city centers, while rural areas show the opposite pattern; 2. "Dual aging" (elderly and old houses) is common in metropolitan areas; 3. Solo elderly are predomi-nantly urban females, suburban males, often separated, widowed, or divorced, with fewer children or residing in different regions; 4. Both advantaged and dis-advantaged solo elderly are identified in …
Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan
Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan
DRS Biennial Conference Series
Despite the growing number of research in Human-Food Interaction (HFI), studies mainly adopt a technology-oriented approach. The field focuses on creating foods computationally, leaving the device design neglected. This paper addresses this oversight by focusing on a prominent technology as a case study (i.e., 3D Food Printing) and exploring new forms and meanings HFI technologies may embody. We first explored domestic users' food-related dynamics, habits, and preferences in everyday life (N=19). We then present the outcomes of design workshops with 25 professional designers, resulting in 73 unique concepts aligned with the in-sights from domestic kitchen users. Overall, we extracted ten …
Enabling Regenerative Transitions: What Can Design Offer?, Michelle Alina Miller, Alexander Baumber
Enabling Regenerative Transitions: What Can Design Offer?, Michelle Alina Miller, Alexander Baumber
DRS Biennial Conference Series
Transition design first emerged as a provocation to designers to apply design theory and practice to enable societal transitions, including transitions toward sustainability. This raises questions around the roles that transition design can play in sustainability transitions and the specific capabilities that designers can draw on. This paper seeks to answer these questions via a transition design case study project in agricultural sustainability. Specifically, the project focuses on the growing interest in regenerative agriculture in New South Wales, Australia from 2017 through 2023. Within the case study, the researcher as designer-practitioner works as a change agent, taking part in collaborative …
Delinking Design: Decolonialidad & Transmodernidad In Future Design Education In Abya Yala, Ricardo Sosa
Delinking Design: Decolonialidad & Transmodernidad In Future Design Education In Abya Yala, Ricardo Sosa
DRS Biennial Conference Series
The work presented here interrogates the future of design education by presenting the early development of a new curriculum in a small rural university in the P´urhepécha region, Mexico. The new undergraduate program is created drawing from the literature on decoloniality and transmodernity to reimagine design education. The interplay between this early work and a systematic inquiry of coloniality leads to new ways of thinking about design education and design at large in this context. This work contributes to a South-South dialogue seeking to undo coloniality in creative pedagogical practices and to reimagine what it means to design and to …
Critical Service Design For Government Innovation, Lara Salinas, Laura Yarrow, Marion Lagedamont
Critical Service Design For Government Innovation, Lara Salinas, Laura Yarrow, Marion Lagedamont
DRS Biennial Conference Series
This paper contributes to the discussion on the roles and pedagogy of design, based on a case study of collaboration between government and academia. The authors are design practice researchers and civil servants and present a collaborative case study from Spring 2023 that aimed at developing anticipatory innovation capability in the UK’s Government Digital Service, involving postgraduate service design students and exploring critical service design (Salinas, 2022, 2023) as an alternative way of contributing to the formulation of public policies and services. The collaboration led to new competencies in public design for those involved and resulted in the creation of …
Accessible Food Networks: Case Studies’ Insights For Impacting Systemic And Socio-Cultural Transformations Of University Campuses As Urban Players., Davide Fassi, Annalinda De Rosa, Irene Bassi
Accessible Food Networks: Case Studies’ Insights For Impacting Systemic And Socio-Cultural Transformations Of University Campuses As Urban Players., Davide Fassi, Annalinda De Rosa, Irene Bassi
DRS Biennial Conference Series
In recent decades, there has been a growing momentum in adopting public and private food procurement initiatives as policy instruments to improve the quality and affordability of the food provided in public and private sectors to reach so-cial and environmental sustainability. This includes logistics, service innovation and multi-stakeholder involvement in designing solutions. This paper examines the influence of food systems on facilitating future systemic transition in urban neighbourhoods and peri-urban areas. It does so by analysing case studies and building upon the objectives of an ongoing national research project that will test alternative food networks on university campuses. The article …
Pluriversal Design In One Situated Place: An Approach Rooted In The Interface Between The Local And The Global, Iris Y. Luo, Renata M. Leitao
Pluriversal Design In One Situated Place: An Approach Rooted In The Interface Between The Local And The Global, Iris Y. Luo, Renata M. Leitao
DRS Biennial Conference Series
This essay posits that a Place-Based approach is the prerequisite for fostering fruitful and mutually-respectful form of social design in the emerging paradigm of pluriversality – contextualized within the contemporary global order. The concept of "Place" serves as the nexus between the Local and the Global: it's where intermediaries reside, translation unfolds, and power dynamics intensify. By examining four historical phases from the pre-colonial period through post-modernity, this work looks into the evolution of the concept of Place and its role in the construction of power. This discussion encourages designers to ground themselves in the local, embedded within communities, while …
Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes
Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes
DRS Biennial Conference Series
The Bauhaus of the Seas (BoS) is one of the Lighthouse projects of the New European Bauhaus initiative (NEB). The project promotes the application of the NEB values – sustainable, beautiful, together – to develop locally grounded De-monstrator Pilots and focus cities’ attention on the future of the oceans. A co-design approach is being applied in a series of participatory sessions with stake-holders, including nature/ecosystem experts, cultural institutions, local authori-ties and civic organizations, aiming at a consolidated collaborative approach. In this report we present the results from the co-design processes under develop-ment in Oeiras and Lisbon – two coastal territories …
Bridging Reality And The Reel: An Ar-Enhanced Application Model For Memorable Tourist Experiences, Hyunyim Park, Jingyi Cheng, Shuyun Wang
Bridging Reality And The Reel: An Ar-Enhanced Application Model For Memorable Tourist Experiences, Hyunyim Park, Jingyi Cheng, Shuyun Wang
DRS Biennial Conference Series
Over the past decade, the convergence of technology and entertainment has opened new avenues for improving the experiences of film enthusiasts and tourists alike. Focusing on merging reality and reel to enhance memorable tourist experiences, this paper introduces a comprehensive design model for developing smart film tourism applications. A qualitative approach was employed to explore the expectations and potential issues faced by film tourists throughout their journeys. Subsequently, insights are generated and translated into four key design aspects and corresponding features, integrating augmented reality technology. The convergence of elements within the model aims to facilitate a deeper connection between tourists …
Head And Heart — An Ethical Tightrope, Anjuli Muller, Anna Brown
Head And Heart — An Ethical Tightrope, Anjuli Muller, Anna Brown
DRS Biennial Conference Series
Navigating ethical considerations in participatory design is complex and ever-changing. The Co-production Project explores the use of co-production methods (co-discover, co-plan, co-design, co-deliver, co-evaluate) via a case study of women’s health in Aotearoa New Zealand. Based in an Arts and Design University, ‘academic ethics’ influence the project in tangible ways that are often procedural and prescriptive, with a focus on productivity. However, co-production methods — underpinned by principles of power-sharing and prioritisation of relationships — call for softer and less tangible considerations aligned with an ethics of care. These tangible and intangible ethical considerations are frequently in tension with each …
Proximity-Based Urban Planning Models As The Inter-Face Between Governments And Makers, Designers, And Citizens Towards Distributed Economies, Massimo Menichinelli, Luca D'Elia, Silvia D'Ambrosio, Carla Sedini
Proximity-Based Urban Planning Models As The Inter-Face Between Governments And Makers, Designers, And Citizens Towards Distributed Economies, Massimo Menichinelli, Luca D'Elia, Silvia D'Ambrosio, Carla Sedini
DRS Biennial Conference Series
Standard urban planning models are nowadays being redefined with a renewed focus on reducing mobility times: proximity, walkability, self-sufficiency. Recon-figuring how cities, their flows, and services are organized also requires designers and citizens, with a potential role for the Maker Movement and Distributed Economies. We focus here on how urban creative communities and maker labor-atories could become public empowerment services by, for and with citizens within proximity of urban planning models. We propose a framework for such Proximity-based Making and Community Services based on 1) defining them as connecting makers, designers, citizens, and maker laboratories, 2) via digital technologies network …
Strategic Design Futures: Exploring Strategy And Futures To Learn And Practice Design For Intentional Change, G. Mauricio Mejía
Strategic Design Futures: Exploring Strategy And Futures To Learn And Practice Design For Intentional Change, G. Mauricio Mejía
DRS Biennial Conference Series
Designers change existing situations with a focus on changing the behavior of artifacts. When designers aim to intentionally change the behaviors of individuals, organizations, or social systems, practitioners use specific approaches. Strategy (strategic design) and futures (design futures) are two alternatives for designers working on complex situations that require intentional change. This paper presents and reports three editions of a course titled Strategic Design Futures that address this type of situation. The course includes a seminar and a project component, which are structured into six design activities: sense-making, participatory visioning, designing futures, designing strategy, participatory evaluation, and design implementation. The …
Repositioning Design As The New Attractor In Sustainability, Clee Zhuo Wang, Yiying Wu, Laurent Gutierrez
Repositioning Design As The New Attractor In Sustainability, Clee Zhuo Wang, Yiying Wu, Laurent Gutierrez
DRS Biennial Conference Series
Design’s increasing participation in sustainability raises questions on what sustainability it serves and how. Contextualized in a cartography of sustainability discourse and its four typologies, we establish that design’s efforts on sustainability to date are largely affiliated to the mainstream socio-technological pathway, a continuation of the modernization project deepening the crises. This affiliation, while granting design access to the increasingly active field of sustainability, risks reducing its versatile epistemology to amusing representation. Drawing from Human-Nature Relationships (HNR) research, we propose the utilization of the "sustainability space" as an analytical tool. The processual, embodied, and affective qualities inherent in design are …
Drifting By Friction: Playing With Ontologies Of Design, Mathias Poulsen
Drifting By Friction: Playing With Ontologies Of Design, Mathias Poulsen
DRS Biennial Conference Series
In this paper, I will trace the ‘drift’ that has happened in my PhD project, ‘De-signing for Playful Democratic Frictions’. I argue that it has been driven primarily by the friction that emerged between the diverse components in my ‘research-assemblage’. The aim is not to resolve the friction, but rather to enhance and fol-low it as far as I can. I suggest that a playful attitude is helpful for lingering with this friction, and that such a stance can allow us to see things otherwise ob-scured by tales of historical necessity. This notion of drifting by friction may in-spire strategies …
Designing Through Ecological Soundscape To Foster Human-Nature Interaction, Francesca Valsecchi, Herun Chen, Qingyu Zhang
Designing Through Ecological Soundscape To Foster Human-Nature Interaction, Francesca Valsecchi, Herun Chen, Qingyu Zhang
DRS Biennial Conference Series
Sense of hearing provides an effective, immersive and empathetic way to observe, map and explore places with a more-than-human approach. In our contemporary mediascape inundated by visual stimuli, the rediscovery of sound offers a different understanding of the world. By discussing two research-based sound design projects, this study discusses 1) the potential of using soundscape as an empathetic research tool in multispecies ethnography and 2) how soundscape as a communication media could stimulate more-than-human exploration and empathy. Such design outcomes develop an empathic and conscious understanding of human-nature interaction, even in an urban context. Intersecting science, research and creative practices, …
Acts Of Interfacing In An Entangled Life, Yuxi Liu, Elisa Giaccardi, Johan Redström, Dave Murray-Rust
Acts Of Interfacing In An Entangled Life, Yuxi Liu, Elisa Giaccardi, Johan Redström, Dave Murray-Rust
DRS Biennial Conference Series
Digital interfaces are becoming increasingly simple and intuitive. However, beneath the surface, the technological infrastructures underlying these interfaces are growing more complex and elusive. This paper draws on theories from human-computer interaction, software studies, and social practice to revisit the notion of the interface as a site of representation and control. By briefly tracing the historical development of digital interfaces, we propose to shift from ideas of representation and control towards a notion of co-performance and negotiation. Through this lens, we reconceptualize the interface as acts of interfacing—a new concept that captures the contested, constructive, and performative character of interaction …
Tapestries Of Trust: Using Interdisciplinary Design Research To Weave In Multi-Stakeholder Perspectives In The Public Sector, Bhuvana Sekar, Uttishta Sreerama Varanasi, Rūta Šerpytytė, Viivi Eskelinen
Tapestries Of Trust: Using Interdisciplinary Design Research To Weave In Multi-Stakeholder Perspectives In The Public Sector, Bhuvana Sekar, Uttishta Sreerama Varanasi, Rūta Šerpytytė, Viivi Eskelinen
DRS Biennial Conference Series
In complex contexts involving stakeholders including public sector actors and vulnerable groups, design can help in untangling disciplinary perspectives and translating research to create shared knowledge. This paper explores the role of design research in understanding trust between civil servants and migrants in Espoo. Employing a multi-method qualitative approach, we conducted semi-structured interviews, ethnographic studies and participatory workshops to investigate the diverse dimensions of trust. Through this paper, we aim to demonstrate the value of methodological diversity in translating research findings into actionable outcomes and influencing collaborative, interdisciplinary knowledge creation. We examine the suitability of the used methods in terms …
Designing As Infrastructuring To Impact Policy, Joyce Yee, Nicholas Spencer, Margaret Anne Defeyter
Designing As Infrastructuring To Impact Policy, Joyce Yee, Nicholas Spencer, Margaret Anne Defeyter
DRS Biennial Conference Series
Design for policy discourse is often focused on how design supports policy making in central government. And yet, there are other design practices that are contributing to policy development. We frame our work as designing for policy, design work that is happening outside formal policy space, aimed at impacting policy. This paper presents learnings based on a series of co-design interventions with young people in four English local authorities to a) design age-appropriate Holiday Activities and Food (HAF) programmes and b) impact national policy. In expanding what might be considered ‘design for policy’, we hope to draw attention to considerations …
Paradigm Shifts In Research Assessment For Scientific Publishing: Emerging Models In A Pluriverse Perspectivs, Lorela Mehmeti, Elena Maria Formia, Eleonora Lupo
Paradigm Shifts In Research Assessment For Scientific Publishing: Emerging Models In A Pluriverse Perspectivs, Lorela Mehmeti, Elena Maria Formia, Eleonora Lupo
DRS Biennial Conference Series
In the realm of design, research publication undergoes a transformative shift in evaluation and emerging forms that prompt investigation into the distortive impact of the current assessment framework on publication diversity. The complexity of assessing research quality within institutional frameworks and career metrics hinders innovation, and globally, debates on impact factors drive a shift to qualitative, responsible evaluation. The article explores how collaborative methodologies enable new assessment practices for design communities in the Global South, challenging Western-centric peer-review norms to adopt a more pluriversal perspective. It includes an introduction problematising the status of publication assessment in the general scientific domain. …
Relational Workshopping: Co-Designing A Placemaking Approach To Urban Governance, Milagros Hurtig, Brita Fladvad Nielsen
Relational Workshopping: Co-Designing A Placemaking Approach To Urban Governance, Milagros Hurtig, Brita Fladvad Nielsen
DRS Biennial Conference Series
Participatory Placemaking is increasingly implemented by European cities as a methodological framework to achieve more sustainable ways for urban development. However, there is a clash between the flexible, dynamic, and communicative nature of participatory placemaking and the static, slow, and bureaucratic nature of the implementing institutions. The starting point of this study where two research questions: What communicational challenges arise when participatory placemaking is implemented by city officials in specific urban contexts? And how can design tools play a role contributing to the relational dynamics of placemaking? This article explores these, while simultaneously discussing the role design tools can play …
Significance Of Everyday Group Conversations In Defin-Ing Design Problems: Affordances Of Group Chat Room For Discursivity In Design Process, Jen Yoohyun Lee
Significance Of Everyday Group Conversations In Defin-Ing Design Problems: Affordances Of Group Chat Room For Discursivity In Design Process, Jen Yoohyun Lee
DRS Biennial Conference Series
This paper explores the ongoing and nonlinear nature of everyday group conversations afforded by a mobile messaging app. Understanding such interactions can facilitate the awareness of different viewpoints and the emergence of group decisions on elucidating design problems. The exploration is done by analyzing stakeholders' group chat conversations through the lens of small stories, which acknowledges overlooked aspects of everyday communication. Communicative interactions are increasingly relevant to participatory processes of coordinating knowledge, needs, and goals among multiple stakeholders in designing. Meanwhile, communication in goal-oriented workshops and interviews aims for an effective sense-making process and compels the definition of problem and …