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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
You Fooled Me, So I'Ll Tell You About Myself! Personnel-Related Brand Betrayal Experiences And Disclosure Of Personal Information, Teck M. Tan, Jari Salo, Jaakko Aspara
You Fooled Me, So I'Ll Tell You About Myself! Personnel-Related Brand Betrayal Experiences And Disclosure Of Personal Information, Teck M. Tan, Jari Salo, Jaakko Aspara
Research outputs 2022 to 2026
Past research has extensively studied the negative effects of brand betrayals on consumer attitudes, but largely ignored their potential positive consequences. Also, while previous research has focused on betrayals made by the brand itself, it has paid less attention to betrayals by the brand's personnel. This paper focuses on one potentially important positive consequence of brand personnel betrayal experiences (a consumer's feeling of being betrayed by the brand staff members): the increased willingness of consumers to share personal insights and information with the brand after experiencing a brand personnel betrayal. A field data set and two online experiments show that …
Mining Social Networking Sites For Digital Evidence, Brian Cusack, Saud Alshaifi
Mining Social Networking Sites For Digital Evidence, Brian Cusack, Saud Alshaifi
Australian Digital Forensics Conference
OnLine Social Networking sites (SNS) hold a vast amount of information that individuals and organisations post about themselves. Investigations include SNS as sources of evidence and the challenge is to have effective tools to extract the evidence. In this exploratory research we apply the latest version of a proprietary tool to identify potential evidence from five SNS using three different browsers. We found that each web browser influenced the scope of the evidence extracted. In previous research we have shown that different open source and proprietary tools influence the scope of evidence obtained. In this research we asked, What variation …
A Quest Through Chaos: My Narrative Of Illness And Recovery, Katie Ellis
A Quest Through Chaos: My Narrative Of Illness And Recovery, Katie Ellis
Research outputs pre 2011
Narrative is vital, as the ill person works out their changing identity, and position in the world of health, continuing when they are no longer ill, but remain marked by their experience. 2 Following the tradition of illness auto ethnographers (Frank, The Wounded Storyteller; Ettore; Rier), this article critically examines the role of narrative throughout recovery from serious illness or trauma by connecting the (my) autobiographical to the social, political and cultural. The focus then shifts to the recent emergence of illness narrative blogging to consider their cultural significance before exploring stigma and resistance to the telling of illness narratives …