Social and Behavioral Sciences Commons^™

Intent And Execution In The Construction Of Performance Stories By Police Services – The Annual Reports Of The Police Services Of Northern Ireland, New Zealand, Chicago And London Compared., Gordon Marnoch

Gordon Marnoch

Annual reports play a significant part in the process of governance. In addressing performance, the annual report will typically convey a sense of organizational identity, record achievements and explain key public service processes. The current dominance of new public management (NPM) approaches to measuring performance is of great significance in influencing how police services construct annual reports. For the reader of annual reports wishing to inform themselves about the performance of a public service organization the ‘story’ is of crucial importance. Considerable variation is found with respect to the four 'performance stries' examined.