Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 24 of 24

Full-Text Articles in Social and Behavioral Sciences

Volume 23 Issue 2 Introduction, Elsa Loftis Oct 2017

Volume 23 Issue 2 Introduction, Elsa Loftis

OLA Quarterly

Libraries and archives are community spaces that acquire, organize, preserve, and make available resources for our patrons. Library workers connect people to these resources in various ways (technical services, reference, instruction, and more). It is noble and wonderful work, and it begs some interesting questions: is acquisition, organization, preservation, or dissemination a series of passive acts? Are libraries impartial spaces that give the real estate on their shelves to the words and ideas of others without judgment or context?

So, what does critical librarianship mean, exactly, and how is it practiced? To think about this, we look at librarianship through ...


Critically Interrogating Oregon History In The Archives: Spanish Heritage Learners In The Pcun Records, David Woken Oct 2017

Critically Interrogating Oregon History In The Archives: Spanish Heritage Learners In The Pcun Records, David Woken

OLA Quarterly

Critical librarianship has emerged over the past decade or so as one of the main thrusts of the library profession’s longstanding commitment to social justice. Growing from the application of insights from critical theory to libraries as an institution, the critical librarianship movement explores how hierarchies of power, particularly those around race, gender, sexuality, and class, shape our work, and how we can challenge our profession’s complicity in those hierarchies. Critical librarianship’s insights have been applied perhaps most thoroughly in the areas of cataloging and classification and, especially, information literacy instruction (Garcia, 2015). Critical information literacy instruction ...


Critical Librarianship Oct 2017

Critical Librarianship

OLA Quarterly

Libraries and archives are community spaces that acquire, organize, preserve, and make available resources for our patrons. Library workers connect people to these resources in various ways (technical services, reference, instruction, and more). It is noble and wonderful work, and it begs some interesting questions: is acquisition, organization, preservation, or dissemination a series of passive acts? Are libraries impartial spaces that give the real estate on their shelves to the words and ideas of others without judgment or context?

Libraries and archives are community spaces that acquire, organize, preserve, and make available resources for our patrons. Library workers connect people ...


But How Do We Do Critical Librarianship?, Kelly Mcelroy Oct 2017

But How Do We Do Critical Librarianship?, Kelly Mcelroy

OLA Quarterly

Critical librarianship asks us to look more closely at the sociopolitical world both inside and out of our libraries. Indeed, a lot has happened in the world since I first saw the call for this special issue of OLA Quarterly. First, there was the exposure of an internal memo from a Google employee that denied that women were capable tech workers. Last week, there were escalating threats between Donald Trump and Kim Jong Un about possible nuclear detonations. I finished writing in the wake of white supremacist demonstrations and violence in Charlottesville, Virginia, and as an unprecedented storm geared up ...


Letting Our Values And History Guide Us: Inspiration For Libraries From Myles Horton, Annie Downey Oct 2017

Letting Our Values And History Guide Us: Inspiration For Libraries From Myles Horton, Annie Downey

OLA Quarterly

In the aftermath of the horrifying racist marches, violence, and murder at the University of Virginia at Charlottesville in August 2017, people across the country have looked to history and shared values to help them clear their heads and find ways to move America forward. In explaining his decision to take down a statue of Robert E. Lee from Duke University’s campus, president Vincent E. Price argued that removing the statue was a way to express Duke’s institutional values, including a “commitment to justice, not discrimination; to civil protest, not violence; to authentic dialogue, not rhetoric; and to ...


Working Class In The Library, Robert Schroeder Oct 2017

Working Class In The Library, Robert Schroeder

OLA Quarterly

Portland State University is an urban, access university. This means that students don’t face nearly as many academic barriers, such as entrance exams, in order to attend PSU as opposed to other colleges. Nevertheless, students do encounter many hidden barriers that affect their chances of getting into, staying at, and graduating from PSU—barriers associated with race, gender, citizenship, abilities, and the topic of this article—socioeconomic status. We need to acknowledge that all of these characteristics intersect and play out differently, so it’s hard to look at just one of these characteristics at a time. “Working class ...


Critical Library Management: Administrating For Equity, Candise Branum, Turner Masland Oct 2017

Critical Library Management: Administrating For Equity, Candise Branum, Turner Masland

OLA Quarterly

Social justice and critical theory frameworks have been utilized to discuss library pedagogy and cataloging, but librarians have been slow in applying critical theory to how we actually manage libraries and lead staff. Management is not glamorous; rather, many still hold the traditional view of management as upholding hierarchical values. At its core, both libraries and management are about people, and library managers and administrators have the power to formulate and uphold the library’s values.

Libraries do not exist in a vacuum; we work to empower the communities we work with, and social justice issues directly impact our patrons ...


Storytime Can Be Social Justice Time, Natasha F. Campbell Oct 2017

Storytime Can Be Social Justice Time, Natasha F. Campbell

OLA Quarterly

Library storytimes are resources through which children can learn literacy skills, but they also have the potential for even greater impact. Families also use storytimes to gain valuable social interactions.

Libraries currently offer storytimes in response to community needs and values, and looking at storytime through a social justice lens gives library staff an opportunity to share and model valuable lessons in acceptance, inclusion, kindness, and empathy.

Resources exist to help storytime providers re-evaluate their storytimes and make incremental changes that can reap big benefits for attendees.


Information Literacy And Academic Libraries As Working Places, Shahrzad Khosrowpour Sep 2017

Information Literacy And Academic Libraries As Working Places, Shahrzad Khosrowpour

Library Presentations, Posters, and Videos

A power point about the assessment in the Cataloging department to assess staff’s performances, their critical thinking/decision-making effectiveness, and bringing solutions to time management and productivity of the department.


Volume 23 Issue 1 Introduction, Lynne Stahl Aug 2017

Volume 23 Issue 1 Introduction, Lynne Stahl

OLA Quarterly

I feel honored and fortunate to have been asked to introduce this issue of the OLA Quarterly, and, having lived in Oregon for less than two years, not a little daunted in light of my relative newness to the state. Neither a longtime Oregonian nor even yet a fully credentialed librarian, I am hardly the fittest person imaginable to introduce a journal issue focused on Oregon librarians’ response to broad and dramatic changes. And yet, in the same way that one can benefit greatly from the distanced perspective of a different set of eyes looking over a draft of writing ...


Las Historias De Latinos En Oregón: Canby, Oregón An Oral History Project Collaboration Between A Librarian And An Archivist, Natalia M. Fernandez May 2017

Las Historias De Latinos En Oregón: Canby, Oregón An Oral History Project Collaboration Between A Librarian And An Archivist, Natalia M. Fernandez

OLA Quarterly

In the spring of 2015, I began the oral history project Latinos en Oregón to document the stories of Oregon’s Latino/a communities. As the curator and archivist of the Oregon Multicultural Archives (OMA) at the Oregon State University (OSU) Special Collections and Archives Research Center, my job is to assist in preserving the histories and sharing the stories that document Oregon’s African American, Asian American, Latino/a, and Native American communities (Oregon Multicultural Archives, 2005). There are gaps in the historical record as it pertains to people of color in Oregon, and the OMA seeks to address ...


Impacting Rural Hispanic Communities By Reaching Out, Connecting And Providing Services At Different Levels, Patty Lara May 2017

Impacting Rural Hispanic Communities By Reaching Out, Connecting And Providing Services At Different Levels, Patty Lara

OLA Quarterly

In my role as an outreach specialist, I have created community events, partnered with various organizations, and participated in nontraditional programs in order to attract the vast Hispanic populations in the area to the various Hood River County libraries.

Hood River County is a rural community, and an estimated 31 percent of the population is Hispanic. The great thing about this community is that it has invested its efforts in honoring and accepting the Hispanic culture and bringing the community together as a whole. There is a little town named Odell, about eight miles south of Hood River, where I ...


Reforma Oregon Chapter May 2017

Reforma Oregon Chapter

OLA Quarterly

During the 2014 OLA Annual Conference in Salem, a group of librarians met informally for lunch to discuss the idea of creating a chapter of REFORMA (The National Association to Promote Library and Information to Latinos and Spanish Speaking) in Oregon.

In our second meeting at the end of 2014 in the Gresham branch of the Multnomah County Library (MCL), we formalized the creation of the REFORMA Oregon Chapter. By mid-2015, we became a Round Table in OLA. During this short period of time, we have increased in numbers, organized well-attended presentations during OLA conferences, held Mock Pura Belpré Awards ...


Volume 22 Issue 4 Introduction, Martin Blasco May 2017

Volume 22 Issue 4 Introduction, Martin Blasco

OLA Quarterly

During the 2014 OLA Annual Conference in Salem, a group of librarians met informally for lunch to discuss the idea of creating a chapter of REFORMA (The National Association to Promote Library and Information to Latinos and Spanish Speaking) in Oregon.

In our second meeting at the end of 2014 in the Gresham branch of the Multnomah County Library (MCL), we formalized the creation of the REFORMA Oregon Chapter. By mid-2015, we became a Round Table in OLA. During this short period of time, we have increased in numbers, organized well-attended presentations during OLA conferences, held Mock Pura Belpré Awards ...


Libros For Oregon: Collections Connect Communities A New Lsta Grant To Help More Oregon Libraries Take Advantage Of The Guadalajara Book Fair, Deborah Gitlitz May 2017

Libros For Oregon: Collections Connect Communities A New Lsta Grant To Help More Oregon Libraries Take Advantage Of The Guadalajara Book Fair, Deborah Gitlitz

OLA Quarterly

Acquiring good books in Spanish for our libraries is a perennial challenge. In the fall of 2015, a discussion arose on some Oregon library listservs about the challenge of connecting our patrons with culturally-appropriate, high-quality Spanish books. Author Gitlitz gathered a team to put together an LSTA grant proposal for a project called “Libros for Oregon,” with a goal of increasing access to high-quality Spanish language books for the users of Oregon libraries, particularly smaller, rural libraries.

The project has three parts: (1) form an Oregon library book-buying cooperative (with new participants each year) to purchase materials for members at ...


Volume 22 Issue 3 Introduction, Joe J. Marquez Feb 2017

Volume 22 Issue 3 Introduction, Joe J. Marquez

OLA Quarterly

In recent years, UX research has become more commonplace in libraries across the country. This is a good thing. The downside is that UX has become synonymous with the user interface. However, the user experience is more than just a human-computer interaction. The user’s experience encompasses the whole experience a user has with the library, whether that be while searching the library catalog for a book, retrieving the book from the stacks, or checking the book out. The user experience is not a single interaction, but rather a series of micro interactions. As a user moves across “interfaces,” she ...


Ux In Oregon Libraries Feb 2017

Ux In Oregon Libraries

OLA Quarterly

This issue of OLA Quarterly is about the state of user experience efforts in Oregon. This collection of excellent articles not only emphasizes the importance of including the users in the design process, but they also stress the importance of actually including users at all! After reading these submissions, I hope that you will see that Oregon libraries value the opinions of their users and are user focused.

In recent years, UX research has become more commonplace in libraries across the country. This is a good thing. The downside is that UX has become synonymous with the user interface. However ...


Rethinking Shelving: Making Your Children’S Collections User-Friendly, Steven Engelfried Feb 2017

Rethinking Shelving: Making Your Children’S Collections User-Friendly, Steven Engelfried

OLA Quarterly

It was the princesses that did it. About five years ago it seemed like every day a different little girl would come up to the children’s desk and want help finding picture books about princesses. I could do pretty well with trucks and trains because I knew enough books by author and could jump from Barton to Crews to McMullen until I found one. But I only knew a few princess books, and they were always checked out. And that was the final straw that led us to create our “Picture Book Topics” section. Soon we had a new ...


Want To Make Your Website Better? Ask A Librarian., Crystal Trice Feb 2017

Want To Make Your Website Better? Ask A Librarian., Crystal Trice

OLA Quarterly

Raise your hand if you have served on a committee in your library. If your hand isn’t raised, just give it some time … libraries definitely like committee work. For instance, I recently had the opportunity to work with a committee consisting mostly of librarians. When the committee’s goals were accomplished, my non-librarian coworker commented that “Librarians sure have a lot of opinions.”

Since this article is about usability testing, and is written by and for librarians, let’s test his hypothesis. Let’s also test a few other hypotheses about librarians while we’re at it. (Disclaimer: In ...


Design Thinking In Action: Changing The Public Service Model, Stephanie Chase Feb 2017

Design Thinking In Action: Changing The Public Service Model, Stephanie Chase

OLA Quarterly

While the concept of design thinking is not new, in the past several years, it has emerged as a concept of interest for libraries, placed firmly in our sights through a high-profile collaboration between the Chicago Public Library and DOKK1 in Aarhus, Denmark, supported by the Gates Foundation.

Design thinking—or human-centered design, as it is also known—is most closely associated with design consultancy firm IDEO, and is simply a method of creative problem solving that starts with reaching a goal, rather than a solving a problem, in mind.

For the Hillsboro Public Library, our intention was to use ...


How Do Undergraduates Research? A User Experience Experience, Aja Bettencourt-Mccarthy, Dawn Lowe-Wincentsen Feb 2017

How Do Undergraduates Research? A User Experience Experience, Aja Bettencourt-Mccarthy, Dawn Lowe-Wincentsen

OLA Quarterly

In 2010, the Oregon Tech Library moved to a new campus-wide content management system. This change, and the popularization of products such as LibGuides and Library a la Carte, inspired Oregon Tech librarians to develop new subject guides. As a means of participating in the new system and of saving money, the library created a subject guide format to be used on the web content management system, Sitefinity. The guide format was designed by a committee with librarian and library staff input, but without assistance from students— the target audience. As a result, the guides that were developed tended to ...


Your Personal Librarian: Connecting First-Year Students To The Library At Reed College, Erin Conor Feb 2017

Your Personal Librarian: Connecting First-Year Students To The Library At Reed College, Erin Conor

OLA Quarterly

Think back to your first year of college. How did you feel? Eager? Excited? Maybe also fearful, anxious about fitting in, making friends, or being successful? First-year students have a lot on their minds. It can be challenging to help them forge a meaningful connection with the library. Amidst the internal cacophony generated by the transition to college and the slew of departments and services competing for their attention when they arrive on campus, they may not realize that the library is here to help, too.

The Reed College Library has had a Personal Librarian program for our first-year students ...


My Librarian Knows My Next Good Book, Does Yours?, Matthew Stefanik Feb 2017

My Librarian Knows My Next Good Book, Does Yours?, Matthew Stefanik

OLA Quarterly

Many of our library patrons’ needs (account information, computer help, you know the deal ...) are easy to recognize, but what happens if we take a look beyond the obvious? What if we offered an unexpected experience? Libraries have rolled out myriad options varying from unique collection lending, makerspaces, and other innovative and inventive ideas. In that spirit, Multnomah County Library pursued a new approach to readers’ advisory: My Librarian. My Librarian is made possible by My Librarian Knows My Next Good Book, Does Yours? a grant from the Paul G. Allen Family Foundation to The Library Foundation, a local nonprofit ...


Leading The Way: Ux Irl @ Osu, Meggie Wright, Valery King Feb 2017

Leading The Way: Ux Irl @ Osu, Meggie Wright, Valery King

OLA Quarterly

Oregon State University Libraries and Press has reorganized its circulation, reference and building management services into a new department, focusing directly on the experience of library users. The Library Experience and Access Department (LEAD) was designed to meet evolving needs with access to user-focused, proactive, and flexible services and spaces that enrich learning, teaching and research. Our new organization gives us the opportunity to explore user experience in a comprehensive, holistic way that includes our physical space. In our first year, LEAD has investigated ways of evaluating and revitalizing in-person services, through signage and concierge service projects and collaboration with ...