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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Librarian Director As Manager Of Union Employees, Courtney L. Selby
Librarian Director As Manager Of Union Employees, Courtney L. Selby
Faculty Publications
Over the past 5 years, directors of law libraries have been retiring at a rapid rate and this pace is only increasing. As a result, many new law library directors may have relatively little exposure to a director’s responsibilities before assuming the role. Academic Law Library Director Perspectives: Cases and Insights is a valuable guide and learning tool for any prospective or new law library director looking to learn the ins and outs of the position. Each chapter starts with a case study to provide a realistic context in which to examine the subject, followed by analysis and commentary by …
The Evolution Of The Reference Interview, Courtney L. Selby
The Evolution Of The Reference Interview, Courtney L. Selby
Faculty Publications
While the reference interview remains the vehicle whereby librarians are able to understand the information needs of users in order to assist them, the ways in which the reference interview is conducted have changed with time and technology. This chapter provides a brief history of the evolution of the reference interview, from the face-to-face transaction to the current trends of e-mail and chat software mediated reference interviews, and examines application of these current trends in virtual reference services. While the methods of conducting the reference interview have certainly changed, the ultimate goal of meeting the information needs of the user …