Social and Behavioral Sciences Commons^™

Data Ethics And Privacy For Researchers, Kelley F. Rowan

Works of the FIU Libraries

This workshop addresses specific data privacy and anonymization standards and techniques for researchers that are collecting personally identifiable information as well as sensitive information. The workshop covers federal, state, and international laws and regulations governing data privacy, the development of an impact assessment and privacy policy. The second half of the workshop focuses on ethical workflows, anonymization techniques and related resources.

Revamp Your Customer Service: Using Data To Improve Customer Service Practices, Christopher M. Jimenez, Diana Reyes

Works of the FIU Libraries

The FIU Librarians will reveal the statistics from a pilot program to formalize their Incident Management and Problem Management processes using the LibAnswers ticketing system on Springshare's LibGuides CMS. The ticketing system allowed the librarians to track the effectiveness of their troubleshooting steps, measure turnaround time for resolution, and manage their transition to new products and services. The pilot program enhanced interdepartmental communication, improved customer service outcomes, increased transparency, and identified trends and potential problems before they became widespread issues.

Building Capacity For Data-Driven Scholarship, Jamie Rogers

Works of the FIU Libraries

This talk provides an overview of "dLOC as Data: A Thematic Approach to Caribbean Newspapers," an initiative developed to increase access to digitized Caribbean newspaper text for bulk download, facilitating computational analysis. Capacity building for future research in Caribbean Studies being a crucial aspect of this initiative, a thematic toolkit was developed to facilitate use of the project data as well as provide replicable processes. The toolkit includes sample text analysis projects, as well as tutorials and detailed project documentation. While the toolkit focuses on the history of hurricanes and tropical cyclones of the region, the methodologies and tools used …

De-Identifying Your Data, Kelley Flannery Rowan

Works of the FIU Libraries

This presentation was developed for a Digital Scholar Studio workshop at Florida International University. The presentation covers the legal ramifications and guidelines of collecting, processing, and sharing data, as well as a discussion on various techniques and tools available for pseudonymization and achieving anonymization. Definitions and workflows are provided at the beginning of the presentation and a discussion of encryption and anonymization services can be found at the end.

3d: Dois, Data Files, And Digital Commons, Kelley F. Rowan, Rebecca J. Bakker

Works of the FIU Libraries

This presentation looks at the emerging trends of implementing Digital Object Identifiers (DOIs) and the storage, preservation, and accessibility of related data files for both ETDs and retrospective theses and dissertations (RTDs). The first half of this presentation will explore implementation models for DOIs, including additional metadata work that may become apparent, such as standardizing institutional degrees, as well as the successful administration of a DOI workflow between the graduate school and the library. Participants will learn how DOIs work and their benefit of increased cite-ability and discoverability. Attendees will also learn how to develop a successful workflow in conjunction …

Linking Old Librarianship To New: Aligning 5-Steps Of The Innovator's Dna In Creating Thematic Discovery Systems For The Everglades, L. Bryan Cooper, Margarita Perez Martinez

Works of the FIU Libraries

This poster presentation from the May 2015 Florida Library Association Conference, along with the Everglades Explorer discovery portal at http://ee.fiu.edu, demonstrates how traditional bibliographic and curatorial principles can be applied to: 1) selection, cross-walking and aggregation of metadata linking end-users to wide-spread digital resources from multiple silos; 2) harvesting of select PDFs, HTML and media for web archiving and access; 3) selection of CMS domains, sub-domains and folders for targeted searching using an API.

Choosing content for this discovery portal is comparable to past scholarly practice of creating and publishing subject bibliographies, except metadata and data are housed in …

Tourism Professionals Indicate Research Needs, Robert M. O'Halloran, Donald F. Holecek

Hospitality Review

County and local tourism officials have a great need for data to help them make their decisions. The authors surveyed professionals to determine data used and needed, the types of decisions made, and where data is obtained. The results provide a profile for information sharing.