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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Assess, Improve, And Share: Using Libqual+Tm To Provide A Quick And Easy Assessment For Accreditors, Administrators, And Users, Eric Forte Oct 2009

Assess, Improve, And Share: Using Libqual+Tm To Provide A Quick And Easy Assessment For Accreditors, Administrators, And Users, Eric Forte

Library Faculty Publications and Presentations

Assessment in academic libraries is more important than ever as we strive to satisfy users, administrators and accreditation agencies, and present data to inform ongoing and future strategic directions. LibQUAL+TM yields a substantive set of quantitative and qualitative data that is relatively fast and easy to analyze, and is especially useful when significant skills and time to conduct meaningful assessment may not be present, such as in smaller academic libraries. Communicating the results and responses of assessment to stakeholders is a vital aspect of assessment and may in itself be indicative of the likelihood to enact positive change based on …


An Organizational Communication Perspective On The University: Understanding How Individuals Constitute Organizations, Charles Ritchie Woffinden Jul 2009

An Organizational Communication Perspective On The University: Understanding How Individuals Constitute Organizations, Charles Ritchie Woffinden

Boise State University Theses and Dissertations

Change in the university has been the topic of recent discussion in contemporary business, popular, and academic literature. This thesis uses organizational communication theory and literature to examine how communication constitutes what we know as the university. This perspective provides an analytical lens to confront the organizational questions central to contemporary ideas surrounding the university. Furthermore, it generates new ways of viewing current issues, debates, and contestation regarding its constitution. This thesis examines the role of communication as a powerful process, and the agency of each individual in creating, recreating, and transforming the university.

To understand the constitution of the …