Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
Taking Our Seat At The Table [Part Of The Article Titled, Acrl In Orlando: Acrl Programs At The Ala Annual Conference], Anne Marie Casey
Taking Our Seat At The Table [Part Of The Article Titled, Acrl In Orlando: Acrl Programs At The Ala Annual Conference], Anne Marie Casey
Publications
A summary about the program presented at the ACRL University Libraries Section meeting held during the 2016 ALA annual meeting in Orlando, Florida, June 23-28, 2016. The presentation for the section was titled, "Taking Our Seat at the Table: How Academic Librarians Can Help Shape the Future of Higher Education."
Customer Service Training In An Academic Technical Library, Anne Marie Casey, Kathleen Citro
Customer Service Training In An Academic Technical Library, Anne Marie Casey, Kathleen Citro
Publications
Training research librarians to provide highly technical research assistance as well a exemplary customer service is the goal at the Hunt Library. The process involved with the training process is delineated and the Table of Contents headings from the training manual are included.