Social and Behavioral Sciences Commons^™

Comparing The "Value Of Information Services" For Providers And Vulnerable Patrons: A Mixed-Methods Study With Academic Libraries And Students With Disabilities, Devendra Potnis, Kevin J. Mallary

STEMPS Faculty Publications

Introduction. This multi-year, mixed-methods study compares (a) the reasons administrators and librarians of academic libraries invest in assistive technology for delivering information services to students with disabilities, with (b) the benefits that influence these students’ intention to use AT.

Method. In the first phase, 50 library administrators and 22 librarians from 186 public universities across the US shared their top-three reasons for investing in assistive technology through a qualitative survey. In the second phase, 322 students with disabilities from the same institutions completed a quantitative survey, in which respondents shared individual-level benefits that influence their intention to use assistive technology. …