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University of Richmond

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Full-Text Articles in Social and Behavioral Sciences

A Studio Model For Academic Data Services, Samantha Guss Jan 2016

A Studio Model For Academic Data Services, Samantha Guss

University Libraries Faculty and Staff Publications

This book serves as proof that there are plenty of effective ways to provide data services in an academic environment and that there can never be a one-size-fits-all approach. It is still valuable, however, to look closely at other's service models--to learn from successes, to borrow concepts and metaphors from other realms, and to think about one's own services through new lenses. A service model is a framework used to describe and understand the "who, what, where, when, and how" of a service from different stakeholders' perspectives; it can serve as a useful tool for developing and improving data services …


What Role Can Peer Benchmarking Play In Planning For The Future Of Research And Teaching Technologies?, Samantha Guss, Jenn Stringer, Lynn Rohrs Jan 2014

What Role Can Peer Benchmarking Play In Planning For The Future Of Research And Teaching Technologies?, Samantha Guss, Jenn Stringer, Lynn Rohrs

University Libraries Faculty and Staff Publications

Institutional leaders are asking libraries and IT units, as service providers, to provide data about service use, service quality and return on investment as they make decisions about resource allocation. In 2012, New York University developed a Peer Benchmarking Methodology for prioritizing research support needs by benchmarking themselves with more than a dozen peer institutions. The University of California at Berkeley borrowed and adapted NYU’s methodology as the starting point and used it to benchmark teaching and learning services along with research services for a planning and community building initiative across the campus. Here we present the methodology and discuss …


Digital Curation Education In Practice: Catching Up With Two Former Fellows, Samantha Guss, Lisa Gregory Jan 2011

Digital Curation Education In Practice: Catching Up With Two Former Fellows, Samantha Guss, Lisa Gregory

University Libraries Faculty and Staff Publications

From 2008-2010, as part of the grant: ‘DigCCurr I: Preserving Access to Our Digital Future: Building an International Digital Curation Curriculum’ (DigCCurr I) funded through the Institute of Museum and Library Services, a number of fellows at the School of Information and Library Science (SILS) at the University of North Carolina at Chapel Hill (UNC-CH) were comprehensively trained by library and archive professionals in digital curation theory and practice. This paper examines the curriculum skill areas matrix of the DigCCurr I program from the perspective of two former fellows, now employed in professional positions that utilize digital curation principles. Each …