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Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

2020

University of Nebraska - Lincoln

User satisfaction

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Full-Text Articles in Social and Behavioral Sciences

A Comparative Study On User Satisfaction With The Information Resources And Library Facilities By Faculty Members In Three Agriculture Libraries, Abu, Futm, And Futo, In Nigeria, Lawal Mohammed Tukur, S. Kannan Dec 2020

A Comparative Study On User Satisfaction With The Information Resources And Library Facilities By Faculty Members In Three Agriculture Libraries, Abu, Futm, And Futo, In Nigeria, Lawal Mohammed Tukur, S. Kannan

Library Philosophy and Practice (e-journal)

The comparative study on user satisfaction with information resources, and library facilities by faculty members in Three Agriculture university Libraries: ABU, FUTM, AND FUTO in Nigeria; the respondents are faculty members, in Ahmadu Bello University Zaria, Federal University Technology Minna and Federal University Technology Owerri sampled by the researcher. The main objective of the study is to compare the information resources, and facilities of Agriculture University Libraries with view to examine the types of information resources, and facilities available and user’s satisfaction by the respondent’s Library. Simple random sampling was used in selecting the Agriculture University Libraries from …


User Satisfaction With Resources And Services Of Public Libraries Of Lahore, Pakistan, Muhammad Taufiq, Shafiq Ur Rehman Dr, Murtaza Ashiq Oct 2020

User Satisfaction With Resources And Services Of Public Libraries Of Lahore, Pakistan, Muhammad Taufiq, Shafiq Ur Rehman Dr, Murtaza Ashiq

Library Philosophy and Practice (e-journal)

Abstract

This study was intended to examine the level of user satisfaction with respect to the resources and services of public libraries and the problems faced by the public library users in Lahore, Pakistan. For the purpose of the study, a quantitative research approach based on survey method was used. A structured questionnaire was designed to collect data from the public library users utilizing convenience sampling. The study population consisted of users of four major public libraries in Lahore, Pakistan. The findings showed that the majority of the respondents tended to visit the public library daily and were satisfied with …


Library And Information Services Of A.C. Joshi Library During Covid – 19 Pandemic: A Study Of Faculty Satisfaction, Harpreet Kaur, Preeti Mahajan Oct 2020

Library And Information Services Of A.C. Joshi Library During Covid – 19 Pandemic: A Study Of Faculty Satisfaction, Harpreet Kaur, Preeti Mahajan

Library Philosophy and Practice (e-journal)

The ongoing pandemic is a global challenge that has resulted in significant morbidity and mortality worldwide. It has severely affected the economy and social integrity of most of the nations. Everyone who has lived through this period of uncertainty has acknowledged the fact that these circumstances have changed the way of life of people across the globe. While there has been a rising concern about the severity of the health challenges faced by the general population, especially vulnerable is the situation of the elderly, the children, health professionals, and also academicians who are braving the mal-effects of this grave onslaught …


Satisfaction Level Of Opac Users: A Survey Of Selected Ugc Recognized College Libraries, Nilakshi Sharma May 2020

Satisfaction Level Of Opac Users: A Survey Of Selected Ugc Recognized College Libraries, Nilakshi Sharma

Library Philosophy and Practice (e-journal)

In this paper an attempt has been made to study the use of online public access catalogue of two UGC recognized colleges of Darrang districts of Assam, i.e., Sipajhar College Library and Mangaldai College Library. This study applied standard survey method of questionnaires to collect required data from OPAC users of these two libraries. In this study, 70 questionnaires were distributed among the undergraduate students of Arts and Science stream of both the colleges, and 30 questionnaires were distributed to the faculty members of both the colleges. The data received from respondents were analyzed with different tables and diagrams. This …


Exploratory Determinants Of Service Quality In Academic Libraries: Users’ Perspective, Muhammad Shafiq, Rubina Bhatti Phd, Salman Bin Naeem Phd Feb 2020

Exploratory Determinants Of Service Quality In Academic Libraries: Users’ Perspective, Muhammad Shafiq, Rubina Bhatti Phd, Salman Bin Naeem Phd

Library Philosophy and Practice (e-journal)

Today’s competitive environment focuses not only on providing high quality goods and services to their customers, but also emphasis to satisfy them at angle of three sixty degree. Libraries are also facing the same change and challenge in this age of information. This study examined the library users’ satisfaction about library services, measured on seven determinants, which were service quality, library atmosphere, staff attitude, technological facilities, electronic resources, user satisfaction and user’s loyalty. Survey research method used to conduct this study and initial data collected through a structured questionnaire. Which was divided into two parts, first was comprised of statements …