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Full-Text Articles in Social and Behavioral Sciences
Hmong-Owned Small Businesses In Minnesota: Implications For Extension Educators And Program Developers, Hye-Young Kim, Hyunjoo Im, Minjung Park, Yoojung Lee
Hmong-Owned Small Businesses In Minnesota: Implications For Extension Educators And Program Developers, Hye-Young Kim, Hyunjoo Im, Minjung Park, Yoojung Lee
Journal of Human Sciences and Extension
This outreach research project was designed to provide beneficial insight regarding Hmong-owned small businesses in Minnesota. Specifically, objectives of the study were to (a) investigate characteristics of successful Hmong-owned small businesses, (b) identify unique problems encountered by Hmong entrepreneurs and small business owners, and (c) develop recommendations for Extension educators and program developers. The theoretical framework for understanding Hmong-owned small businesses was built on three interactive components: opportunity structures, group characteristics, and ethnic strategies. In-depth interviews were conducted to collect the data. A snowball sampling method was used. A Hmong community organization located in the Twin Cities Area was used …
Creating A Customer-Centred Brand, Amira Geneid
Creating A Customer-Centred Brand, Amira Geneid
Research Collection Institute of Service Excellence
Amira Geneid of Zahara discusses how the brand listens to their community to deliver beyond expectations. Zahara is a halal cosmetics line based in Singapore
Foreword [June 2018, Issue 2], Neeta Lachmandas
Foreword [June 2018, Issue 2], Neeta Lachmandas
Research Collection Institute of Service Excellence
In this issue, we speak to 10 small business owners representing a myriad of sectors about their experience and insight into growing their business in Singapore and the region, as well as their approach to customer satisfaction and service excellence.
Duratable Enterprises Inc., Spencer D. Evans, Hal B. Heaton
Duratable Enterprises Inc., Spencer D. Evans, Hal B. Heaton
The Journal of Entrepreneurial Finance
In late 2017, DuraTable received a number of unsolicited inquiries regarding its interest in selling out in a going private transaction, mostly from private equity firms. Since the chairman of the board and founder, Gary Reynolds, was approaching retirement age and the largest single shareholder who had provided the seed capital to start the company was over 80 years old, Mr. Reynolds was willing to consider a sale and provided information to four or five of them to prepare bids. DuraTable was a closely held company with relatively few individuals holding the vast majority of shares. As such, DuraTable’s shares …
Building Entrepreneurial Competencies In Library Staff: Getting Started, Amy Vecchione
Building Entrepreneurial Competencies In Library Staff: Getting Started, Amy Vecchione
Library Faculty Publications and Presentations
Library staff in public and academic libraries face challenges to build library staff competencies to serve a growing population of entrepreneurs. Most public libraries provide workforce development assistance, and of those, 48% provide entrepreneurial services to these communities (American Library Association, n.d.). What can we learn from those libraries in order to build our capacity to grow entrepreneurs? When library staff teach individuals about new technologies in our makerspaces, these community members invent new tools, or objects. How do we extend their expertise? Library staff can create pipelines to fabrication resources, patent centers, and small business resources in order to …
Employee Retention Strategies In Trinidadian Small Enterprises, Alicia Singh
Employee Retention Strategies In Trinidadian Small Enterprises, Alicia Singh
Walden Dissertations and Doctoral Studies
Organizational leaders face obstacles stemming from the lack of employee retention. An ineffective retention strategy can result in the loss of employees and the loss of institutional knowledge. Lack of appropriate retention strategies can negatively impact the reputation of the organization and ultimately affect the financial standing of an organization. Grounded by Herzberg's 2-factor theory, the purpose of this multiple case study was to explore strategies small retail business managers in Trinidad used to retain employees. I collected data through face-to-face semistructured interviews with 5 small business managers and a review of company documents. Data were analyzed using methodological triangulation, …
Social Media Marketing Strategies Used By Small Retail Businesses, Rochelle Shivon Jordan
Social Media Marketing Strategies Used By Small Retail Businesses, Rochelle Shivon Jordan
Walden Dissertations and Doctoral Studies
Developing effective social media marketing (SMM) strategies to engage customers is a challenge for business leaders. The purpose of this multiple case study was to explore the SMM strategies used by small business retailers to engage customers. The conceptual framework for this study was Rogers's diffusion of innovations theory. Participants included 5 small business retailers who had been in business for at least 5 years, used effective SMM strategies to engage customers, and were located in the southwest region of the United States. Data were collected through semistructured, face-to-face interviews. Data analysis resulted in 3 emergent themes: (a) marketing strategies …