Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Dave Sprout Interview, 2018, Jennifer Thomson Sep 2018

Dave Sprout Interview, 2018, Jennifer Thomson

Bucknell: Occupied

Jennifer Thomson, assistant professor of History at Bucknell University, interviews Dave Sprout of the Lewisburg Prison Project. Thomson and Sprout discussed the recent closure of the Special Management Unit (SMU) of the United States Penitentiary, Lewisburg. Sprout discussed a recent system-wide lockdown, and policy changes implemented by the Pennsylvania Department of Corrections. Policy changes will affect prisoner access to original pieces of mail.


Expectations On Library Services, Library Quality (Libqual) Dimension And Library Customer Satisfaction: Relationship To Customer Loyalty, Arlyn Selga Cristobal Jan 2018

Expectations On Library Services, Library Quality (Libqual) Dimension And Library Customer Satisfaction: Relationship To Customer Loyalty, Arlyn Selga Cristobal

Library Philosophy and Practice (e-journal)

This study examined the library users’ minimum acceptable, desired, and actual observed service performance level of the University of Saint Louis (USL) College Library along the four service quality dimensions: access to information (AI), affect of service (AS), library as place (LP) and information control (IC). It also sought to determine the interrelationships of library service quality, satisfaction with library services, and loyalty to library and its services. This study utilized a questionnaire ased on (a) the LIbQUAL™ 2003 by the Academic and Research Libraries (ARL) and Texas A&M University Libraries; (b) satisfaction on library services; and (c) loyalty measures. …


World Librarians: A Peer-To-Peer Commons For Closing The Global Digital Divide, Jeremy Smith, Charlie Schweik, Carl Meyer Jan 2018

World Librarians: A Peer-To-Peer Commons For Closing The Global Digital Divide, Jeremy Smith, Charlie Schweik, Carl Meyer

University Libraries Publication Series

INTRODUCTION An estimated 53% of the world’s population do not have Internet access. As a consequence, they lack information capital that could be key to bettering their lives. In this practice article, we introduce a sociotechnical system called “World Librarians.” This system, facilitated by a knowledge commons, provides educators, librarians, students, and medical professionals in remote Internet-poor areas of Malawi with access to digital content that they request. OBJECTIVE We describe the social and technical methods by which a team of educators, librarians, students, and information technology specialists in information-privileged environments share educational content to information-disadvantaged communities. METHODS After briefly …