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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Accessibility In The Time Of Limited Resources, Robin Camille Davis, Mark Eaton, Stephen Klein, Junior R. Tidal Dec 2017

Accessibility In The Time Of Limited Resources, Robin Camille Davis, Mark Eaton, Stephen Klein, Junior R. Tidal

Publications and Research

In the spirit of this year’s theme of “opening access,” our panel highlights how library faculty are making technology more accessible for the CUNY community. Despite the rising costs of journal prices and the stagnation of library budgets, librarians have employed low-cost and free techniques to improve access to library services. The panelists’ projects provide helpful examples of CUNY librarians’ work to increase access for our communities through technology.


“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken Jan 2017

“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken

Publications and Research

Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, …