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Social and Behavioral Sciences Commons™
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Articles 1 - 6 of 6
Full-Text Articles in Social and Behavioral Sciences
Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding
Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding
Doctoral Dissertations
Examining the relationship among government performance, service satisfaction and trust in government advocated by the New Public Management, this research contributes to a better understanding of the performance-trust hypothesis and its assumptions. This study evaluates the satisfaction link of the performance-trust hypothesis, investigating influences on service satisfaction and how these translate into trust. In particular, two implicit assumptions of the performance-trust hypothesis are explored. First, citizen experience with public services is examined as a measure of specific support for government. Second, the role of citizen interactions with the bureaucracy is assessed, specifically identifying the influence of citizen attitudes toward public …
“I Am Working For The Good Guys:” Street-Level Enforcement Of The Clean Water Act In East Tennessee, Kayla Marie Stover
“I Am Working For The Good Guys:” Street-Level Enforcement Of The Clean Water Act In East Tennessee, Kayla Marie Stover
Masters Theses
Environmental policies are designed to be governmental attempts to change social behaviors that have negative environmental consequences; they are intended to protect natural resources and the interests of U.S. citizens. However, the reality of policy enforcement rarely reflects these goals. Research shows that enforcement is often unequal, more stringent in some areas and weaker in others. The resulting environmental injustices are the manifestation of political interference and organizational impediments in the policy process. Most environmental policy analyses focus on the macro, federal-level of policy. In doing so, they neglect the final, crucial step in which policy is made real – …
The Utility Of Darkness: Figments Of A State Called The Democratic Republic Of The Congo, Aimee M. Mackie
The Utility Of Darkness: Figments Of A State Called The Democratic Republic Of The Congo, Aimee M. Mackie
International Studies Honors Projects
Since the Heart of Darkness brought the cruelty of King Leopold’s rule of the Congo to the world’s attention, it has been viewed internationally as the locus ofinhumanity. My thesis examines how this perception has excused the role of neocolonial actors in furthering destabilization. After independence, the United States and Belgium, with the assistance of Mobutu Sese-Seko, exploited the nominally sovereign Congo. The weakening of the Congolese state has continued in recent years through a lack of accountability for international interventions brought about by bureaucratic secrecy, popular ignorance, and human rights rhetoric.
Borders Of Bureaucracy: Crossborder Cooperation And Its Challenges, Johanna Mitterhofer
Borders Of Bureaucracy: Crossborder Cooperation And Its Challenges, Johanna Mitterhofer
CHESS Student Research Reports
No abstract provided.
Routes Of Compromise: Road Building And Motor Transportation In Modern Mexico, 1920-1952, Michael K. Bess
Routes Of Compromise: Road Building And Motor Transportation In Modern Mexico, 1920-1952, Michael K. Bess
Open Access Theses & Dissertations
"Routes of Compromise" studies the creation and function of the government bureaucracy that built motor roads and highways, and the everyday impact of those roadways on public life in Mexico. It covers roughly thirty years of construction efforts from 1920 to the early 1950s as foreign and domestic actors, working at the transnational, national, state, and local levels, established a series of policy and investment programs that became the primary model for infrastructure development in Mexico during the mid-twentieth century. Road building offers a unique perspective to the study of Mexican state formation, underscoring how the national government sought to …
Operation New Dawn: Rhetoric Or Real Policy Change?, Josiah Thomas Barrett
Operation New Dawn: Rhetoric Or Real Policy Change?, Josiah Thomas Barrett
Open Access Theses & Dissertations
Scholars have long explored questions concerning presidential foreign policy decision making as well as military performance in conducting operations. Studies have covered a wide variety of topics, including the organizational dynamics of the military bureaucracy, the effectiveness of military operations, how presidential rhetorical strategies influence the public agenda in foreign affairs, and, in turn, how public opinion influences presidential foreign policy decision-making. Despite these advances, there remains a notable gap in the literature with respect to the relationship between presidential foreign policy objectives and military bureaucratic responsiveness. In particular, when presidents use rhetoric to introduce key shifts in foreign policy …