Social and Behavioral Sciences Commons^™

Measuring Electronic Resource Availability, Sanjeet Mann

Sanjeet Mann

This is the online, archived version of my presentation given at SCELC Research Day on March 5, 2013 at Loyola Marymount University. The data have been updated to correct errors in the initially reported availability rate. Students and faculty face numerous barriers to accessing their academic library's subscribed electronic resources, ranging from confusing interfaces to misconfigured knowledge bases and missing metadata. These issues consume staff time, waste hard-earned subscription dollars, and erode staff and user confidence in the reliability of library systems. Recently, researchers have begun to use availability studies - a systems research method long used to evaluate library …