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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Storytelling In Appreciative Inquiry, Joel Jeppson Richards Dec 2012

Storytelling In Appreciative Inquiry, Joel Jeppson Richards

Electronic Theses and Dissertations

This study is an examination of the role of story and storytelling within Appreciative Inquiry, a method of organizational change that orients around a consensus model building on individual and collective strengths instead of focusing on overcoming problems. Interviews with 12 Appreciative Inquiry practitioners were conducted, transcribed, and analyzed using a process of iterative coding consistent with a General Inductive method of qualitative research. Once consensus with a secondary coder was achieved, 6 themes emerged. The 6 emergent themes outlined general roles that story and storytelling plays in the Appreciative Inquiry process: relationship building, coauthoring a future, reframing narrative, narrative …


Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca M. Marrall Jul 2012

Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca M. Marrall

Western Libraries Faculty and Staff Publications

Purpose– The purpose of this article is to explore the process of implementing LibAnswers, a reference statistics collection and analysis software, at multiple service points in an academic library and to outline the benefits of the process. Design/methodology/approach– The article outlines the process used to implement a statistics software, including initial testing, development of categories and terms used to define the question types, and training of library staff. Findings– Implementing a statistics program at multiple service points takes flexibility and patience. The biggest challenge faced was developing common terms to define what each desk did and how the statistics would …


Designer Deviance: Enterprise And Deviance In Cultural Change Programs, R Badham, Karin Garrety, V. Morrigan, M. Zanko, Patrick Dawson Apr 2012

Designer Deviance: Enterprise And Deviance In Cultural Change Programs, R Badham, Karin Garrety, V. Morrigan, M. Zanko, Patrick Dawson

Michael Zanko

This article explores the value of investigating cultural change programmes as exercises in engineering deviance. It does so through a case study of an organizational development cultural change programme at Sprogwheels, a large Australian corporation. Drawing on and extending the classic work of Becker (1966), the article details how the programme combined a moral crusade against what it sought to have labelled as the ‘deviant conservatism’ of the existing organizational culture with social support for ‘deviant radicalism’, in the form of a counter-cultural, self-enterprising set of middle managers promoting corporate change. The article explores the complex and contradictory ideas of …


Designer Deviance: Enterprise And Deviance In Cultural Change Programs, R Badham, Karin Garrety, V. Morrigan, M. Zanko, Patrick Dawson Apr 2012

Designer Deviance: Enterprise And Deviance In Cultural Change Programs, R Badham, Karin Garrety, V. Morrigan, M. Zanko, Patrick Dawson

Patrick Dawson

This article explores the value of investigating cultural change programmes as exercises in engineering deviance. It does so through a case study of an organizational development cultural change programme at Sprogwheels, a large Australian corporation. Drawing on and extending the classic work of Becker (1966), the article details how the programme combined a moral crusade against what it sought to have labelled as the ‘deviant conservatism’ of the existing organizational culture with social support for ‘deviant radicalism’, in the form of a counter-cultural, self-enterprising set of middle managers promoting corporate change. The article explores the complex and contradictory ideas of …


Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall Jan 2012

Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall

J. Gabe Gossett

Purpose– The purpose of this article is to explore the process of implementing LibAnswers, a reference statistics collection and analysis software, at multiple service points in an academic library and to outline the benefits of the process. Design/methodology/approach– The article outlines the process used to implement a statistics software, including initial testing, development of categories and terms used to define the question types, and training of library staff. Findings– Implementing a statistics program at multiple service points takes flexibility and patience. The biggest challenge faced was developing common terms to define what each desk did and how the statistics would …