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Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

2012

Western University

MPA Major Research Papers

Service Delivery

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

Public Participation In Municipal Budget Decision Process: City Of Toronto’S 2011 Core Service Review, Jiaqing He Jul 2012

Public Participation In Municipal Budget Decision Process: City Of Toronto’S 2011 Core Service Review, Jiaqing He

MPA Major Research Papers

This paper examines the impact of public participation on decision-making, with a specific focus on the City of Toronto’s 2011 Core Service Review. It uses both qualitative and quantitative data gathered from the case. Quantitative data is collected through the feedback forms the City used for public consultation during the Core Service Review, while qualitative data is collected from both the feedback forms and the roundtable discussions held across Toronto in 2011. The findings reveal that, from a process perspective, government efforts were directed at enlarging participation through a well-designed mechanism and project promotion, while the impact analysis found that …


Gov 2.0: Exploring The Use Of Web 2.0 Tools By Local Government In Southwestern Ontario, Chandra Dougall Jul 2012

Gov 2.0: Exploring The Use Of Web 2.0 Tools By Local Government In Southwestern Ontario, Chandra Dougall

MPA Major Research Papers

This paper examines how local governments in Ontario are using Web 2.0 technologies, with a specific focus on whether or not Web 2.0 is being used by local government as a medium for citizen engagement. It uses interviews to uncover whether or not the selected municipalities in Southwestern Ontario are using social media for citizen engagement purposes, in addition to a policy review of their social media policies. The six municipalities that were selected include: South Huron, London, Dufferin County, Kitchener, Central Elgin, and one municipality that chose to remain anonymous. The findings reveal that municipalities in Southwestern Ontario are …