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Full-Text Articles in Social and Behavioral Sciences

Community-Based Classification Of Noun Phrases In Twitter, Freddy Chong Tat Chua, William W. Cohen, Justin Betterridge, Ee-Peng Lim Dec 2012

Community-Based Classification Of Noun Phrases In Twitter, Freddy Chong Tat Chua, William W. Cohen, Justin Betterridge, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Many event monitoring systems rely on counting known keywords in streaming text data to detect sudden spikes in frequency. But the dynamic and conversational nature of Twitter makes it hard to select known keywords for monitoring. Here we consider a method of automatically finding noun phrases (NPs) as keywords for event monitoring in Twitter. Finding NPs has two aspects, identifying the boundaries for the subsequence of words which represent the NP, and classifying the NP to a specific broad category such as politics, sports, etc. To classify an NP, we define the feature vector for the NP using not just …


Finding Thoughtful Comments From Social Media, Gottipati Swapna, Jing Jiang Dec 2012

Finding Thoughtful Comments From Social Media, Gottipati Swapna, Jing Jiang

Research Collection School Of Computing and Information Systems

Online user comments contain valuable user opinions. Comments vary greatly in quality and detecting high quality comments is a subtask of opinion mining and summarization research. Finding attentive comments that provide some reasoning is highly valuable in understanding the user’s opinion particularly in sociopolitical opinion mining and aids policy makers, social organizations or government sectors in decision making. In this paper we study the problem of detecting thoughtful comments. We empirically study various textual features, discourse relations and relevance features to predict thoughtful comments. We use logistic regression model and test on the datasets related to sociopolitical content. We found …


Use Of Rss Feeds To Push The Online Content To Users, Dan Ma Dec 2012

Use Of Rss Feeds To Push The Online Content To Users, Dan Ma

Research Collection School Of Computing and Information Systems

Many websites use Really Simple Syndication (RSS) feeds to actively push their online content to users rather than waiting for users to pull the content passively. In this paper, I construct a theoretical game model to study the profitability of an RSS-PUSH delivery mechanism. The model assumes a general profit structure for websites and heterogeneous users. To access valuable online content, users incur a variety of costs. They choose either to visit the website in the conventional way (the PULL model) or, if it is supported by the website, to use RSS (the PUSH model). Interestingly, I show that although …


A Mechanism For Organizing Last-Mile Service Using Non-Dedicated Fleet, Shih-Fen Cheng, Duc Thien Nguyen, Hoong Chuin Lau Dec 2012

A Mechanism For Organizing Last-Mile Service Using Non-Dedicated Fleet, Shih-Fen Cheng, Duc Thien Nguyen, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Unprecedented pace of urbanization and rising income levels have fueled the growth of car ownership in almost all newly formed megacities. Such growth has congested the limited road space and significantly affected the quality of life in these megacities. Convincing residents to give up their cars and use public transport is the most effective way in reducing congestion; however, even with sufficient public transport capacity, the lack of last-mile (from the transport hub to the destination) travel services is the major deterrent for the adoption of public transport. Due to the dynamic nature of such travel demands, fixed-size fleets will …


Extracting And Normalizing Entity-Actions From Users' Comments, Swapna Gottipati, Jing Jiang Dec 2012

Extracting And Normalizing Entity-Actions From Users' Comments, Swapna Gottipati, Jing Jiang

Research Collection School Of Computing and Information Systems

With the growing popularity of opinion-rich resources on the Web, new opportunities and challenges arise and aid people in actively using such information to understand the opinions of others. Opinion mining process currently focuses on extracting the sentiments of the users on products, social, political and economical issues. In many instances, users not only express their sentiments but also contribute their ideas, requests and suggestions through comments. Such comments are useful for domain experts and are referred to as actionable content. Extracting actionable knowledge from online social media has attracted a growing interest from both academia and the industry. We …


Visualization For Anomaly Detection And Data Management By Leveraging Network, Sensor And Gis Techniques, Zhaoxia Wang, Chee Seng Chong, Rick S. M. Goh, Wanqing Zhou, Dan Peng, Hoong Chor Chin Dec 2012

Visualization For Anomaly Detection And Data Management By Leveraging Network, Sensor And Gis Techniques, Zhaoxia Wang, Chee Seng Chong, Rick S. M. Goh, Wanqing Zhou, Dan Peng, Hoong Chor Chin

Research Collection School Of Computing and Information Systems

This paper studies the importance of visualization for discerning and interpreting patterns of data and its application for solving real problems, such as anomaly detection and data management. There are various ways to realize visualization to cater to the needs of numerous real life applications. Depending on needs, a combination of some of these ways may be required for presenting an effective visualization. The authors present visualization schemes for anomaly detection/condition monitoring and data management by leveraging network techniques and combining them with modern techniques such as sensor, database, mobile communication, GPS and GIS techniques. Two case studies are presented …


A Survey Of Recommender Systems In Twitter, Su Mon Kywe, Ee Peng Lim, Feida Zhu Dec 2012

A Survey Of Recommender Systems In Twitter, Su Mon Kywe, Ee Peng Lim, Feida Zhu

Research Collection School Of Computing and Information Systems

Twitter is a social information network where short messages or tweets are shared among a large number of users through a very simple messaging mechanism. With a population of more than 100M users generating more than 300M tweets each day, Twitter users can be easily overwhelmed by the massive amount of information available and the huge number of people they can interact with. To overcome the above information overload problem, recommender systems can be introduced to help users make the appropriate selection. Researchers have began to study recommendation problems in Twitter but their works usually address individual recommendation tasks. There …


On Recommending Hashtags In Twitter Networks, Su Mon Kywe, Tuan-Anh Hoang, Ee Peng Lim, Feida Zhu Dec 2012

On Recommending Hashtags In Twitter Networks, Su Mon Kywe, Tuan-Anh Hoang, Ee Peng Lim, Feida Zhu

Research Collection School Of Computing and Information Systems

Twitter network is currently overwhelmed by massive amount of tweets generated by its users. To effectively organize and search tweets, users have to depend on appropriate hashtags inserted into tweets. We begin our research on hashtags by first analyzing a Twitter dataset generated by more than 150,000 Singapore users over a three-month period. Among several interesting findings about hashtag usage by this user community, we have found a consistent and significant use of new hashtags on a daily basis. This suggests that most hashtags have very short life span. We further propose a novel hashtag recommendation method based on collaborative …


A Historical Review And Assessment Of Urban Heat Island Research In Singapore, Matthias Roth, Winston T. L. Chow Nov 2012

A Historical Review And Assessment Of Urban Heat Island Research In Singapore, Matthias Roth, Winston T. L. Chow

Research Collection School of Social Sciences

This historical review of 20 studies since the 1960s examines the influence of urban development on the thermal environment in Singapore, a fast growing tropical island city-state. Past observations are critically assessed with regard to experimental controls and station metadata. Given the availability of historical climate and developmental data spanning almost 50 years, changes in urban heat island (UHI) intensity and spatial coverage can be traced temporally. Rapid urban expansion in Singapore is clearly reflected in spatially and temporally changing air and surface temperature patterns. The nocturnal canopy-layer UHI intensity – measured as the difference between the commercial urban core …


Smu Launches Livelabs To Enhance Singapore’S Capability In Consumer & Social Analytics, Singapore Management University Nov 2012

Smu Launches Livelabs To Enhance Singapore’S Capability In Consumer & Social Analytics, Singapore Management University

SMU Press Releases

Officiated by Mr Teo Chee Hean, Deputy Prime Minister, Coordinating Minister for National Security, Minister for Home Affairs and Chairman of the National Research Foundation (NRF), and witnessed by over 300 guests comprising the academia, industry partners and senior representatives from private and public sector organisations, SMU and StarHub jointly launched two Interactive Digital Media (IDM) initiatives - LiveLabs Urban Lifestyle Innovation Platform (LiveLabs) and SmartHub, on 5 November 2012. Both city-scale test-beds aim to strengthen Singapore’s standing as a preferred location for innovation and research, particularly in the area of consumer and social analytics. LiveLabs is SMU’s newest research …


Content Contribution For Revenue Sharing And Reputation: A Dynamic Structural Model, Qian Tang, Bin Gu, Andrew B. Whinston Oct 2012

Content Contribution For Revenue Sharing And Reputation: A Dynamic Structural Model, Qian Tang, Bin Gu, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

This study examines the incentives for content contribution in social media. We propose that exposure and reputation are the major incentives for contributors. Besides, as more and more social media Web sites offer advertising-revenue sharing with some of their contributors, shared revenue provides an extra incentive for contributors who have joined revenue-sharing programs. We develop a dynamic structural model to identify a contributor's underlying utility function from observed contribution behavior. We recognize the dynamic nature of the content-contribution decision-that contributors are forward-looking, anticipating how their decisions affect future rewards. Using data collected from YouTube, we show that content contribution is …


Influentials, Novelty, And Social Contagion: The Viral Power Of Average Friends, Close Communities, And Old News, Nicholas Harrigan, Palakorn Achananuparp, Ee Peng Lim Oct 2012

Influentials, Novelty, And Social Contagion: The Viral Power Of Average Friends, Close Communities, And Old News, Nicholas Harrigan, Palakorn Achananuparp, Ee Peng Lim

Research Collection School Of Computing and Information Systems

What is the effect of (1) popular individuals, and (2) community structures on the retransmission of socially contagious behavior? We examine a community of Twitter users over a five month period, operationalizing social contagion as ‘retweeting’, and social structure as the count of subgraphs (small patterns of ties and nodes) between users in the follower/following network. We find that popular individuals act as ‘inefficient hubs’ for social contagion: they have limited attention, are overloaded with inputs, and therefore display limited responsiveness to viral messages. We argue this contradicts the ‘law of the few’ and ‘influentials hypothesis’. We find that community …


Talk Versus Work: Characteristics Of Developer Collaboration On The Jazz Platform, Subhajit Datta, Renuka Sindhgatta, Bikram Sengupta Oct 2012

Talk Versus Work: Characteristics Of Developer Collaboration On The Jazz Platform, Subhajit Datta, Renuka Sindhgatta, Bikram Sengupta

Research Collection School Of Computing and Information Systems

IBM's Jazz initiative offers a state-of-the-art collaborative development environment (CDE) facilitating developer interactions around interdependent units of work. In this paper, we analyze development data across two versions of a major IBM product developed on the Jazz platform, covering in total 19 months of development activity, including 17,000+ work items and 61,000+ comments made by more than 190 developers in 35 locations. By examining the relation between developer talk and work, we find evidence that developers maintain a reasonably high level of connectivity with peer developers with whom they share work dependencies, but the span of a developer's communication goes …


Local Successes In Encouraging Participatory Irrigation Management: Policy Lessons From Indonesia, Jacob I. Ricks, Sigit Supadmo Arif Oct 2012

Local Successes In Encouraging Participatory Irrigation Management: Policy Lessons From Indonesia, Jacob I. Ricks, Sigit Supadmo Arif

Research Collection School of Social Sciences

Despite decades of promotion, efforts to encourage participatory irrigation management often falter. Nowhere is this more true that on the island of Java, Indonesia where multiple programmes and millions of dollars have resulted in few effective water user associations. Even so, pockets of participatory success exist. We present findings from one locally developed water user association training programme found in Yogyakarta, Indonesia that has experienced relative success in encouraging farmer participation. We then derive policy lessons from this case.


A Feasibility Study Of Crowdsourcing And Google Street View To Determine Sidewalk Accessibility, Kotaro Hara, Victoria Le, Jon Froehlich Oct 2012

A Feasibility Study Of Crowdsourcing And Google Street View To Determine Sidewalk Accessibility, Kotaro Hara, Victoria Le, Jon Froehlich

Research Collection School Of Computing and Information Systems

We explore the feasibility of using crowd workers from Amazon Mechanical Turk to identify and rank sidewalk accessibility issues from a manually curated database of 100 Google Street View images. We examine the effect of three different interactive labeling interfaces (Point, Rectangle, and Outline) on task accuracy and duration. We close the paper by discussing limitations and opportunities for future work.


A Probabilistic Graphical Model For Topic And Preference Discovery On Social Media, Lu Liu, Feida Zhu, Lei Zhang, Shiqiang Yang Oct 2012

A Probabilistic Graphical Model For Topic And Preference Discovery On Social Media, Lu Liu, Feida Zhu, Lei Zhang, Shiqiang Yang

Research Collection School Of Computing and Information Systems

Many web applications today thrive on offering services for large-scale multimedia data, e.g., Flickr for photos and YouTube for videos. However, these data, while rich in content, are usually sparse in textual descriptive information. For example, a video clip is often associated with only a few tags. Moreover, the textual descriptions are often overly specific to the video content. Such characteristics make it very challenging to discover topics at a satisfactory granularity on this kind of data. In this paper, we propose a generative probabilistic model named Preference-Topic Model (PTM) to introduce the dimension of user preferences to enhance the …


Observatory Of Trends In Software Related Microblogs, Achananuparp Palakorn, Nelman Lubis Ibrahim, Yuan Tian, David Lo, Ee Peng Lim Sep 2012

Observatory Of Trends In Software Related Microblogs, Achananuparp Palakorn, Nelman Lubis Ibrahim, Yuan Tian, David Lo, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Microblogging has recently become a popular means to disseminate information among millions of people. Interestingly, software developers also use microblog to communicate with one another. Different from traditional media, microblog users tend to focus on recency and informality of content. Many tweet contents are relatively more personal and Opinionated, compared to that of traditional news report. Thus, by analyzing microblogs, one could get the up-to-date information about what people are interested in or feel toward a particular topic. In this paper, we describe our microblog observatory that aggregates more than 70,000 Twitter feeds, captures software-related tweets, and computes trends from …


Automatic Classification Of Software Related Microblogs, Philips Kokoh Prasetyo, David Lo, Achananuparp Palakorn, Yuan Tian, Ee Peng Lim Sep 2012

Automatic Classification Of Software Related Microblogs, Philips Kokoh Prasetyo, David Lo, Achananuparp Palakorn, Yuan Tian, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Millions of people, including those in the software engineering communities have turned to microblogging services, such as Twitter, as a means to quickly disseminate information. A number of past studies by Treude et al., Storey, and Yuan et al. have shown that a wealth of interesting information is stored in these microblogs. However, microblogs also contain a large amount of noisy content that are less relevant to software developers in engineering software systems. In this work, we perform a preliminary study to investigate the feasibility of automatic classification of microblogs into two categories: relevant and irrelevant to engineering software systems. …


The Patrol Scheduling Problem, Hoong Chuin Lau, Aldy Gunawan Aug 2012

The Patrol Scheduling Problem, Hoong Chuin Lau, Aldy Gunawan

Research Collection School Of Computing and Information Systems

This paper presents the problem of scheduling security teams to patrol a mass rapid transit rail network of a large urban city. The main objective of patrol scheduling is to deploy security teams to stations at varying time periods of the network subject to rostering as well as security-related constraints. We present a mathematical programming model for this problem. We then discuss the aspect of injecting randomness by varying the start times, the break times for each team as well as the number of visits required for each station according to their reported vulnerability. Finally, we present results for the …


Toward Large-Scale Agent Guidance In An Urban Taxi Service, Agussurja Lucas, Hoong Chuin Lau Aug 2012

Toward Large-Scale Agent Guidance In An Urban Taxi Service, Agussurja Lucas, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Empty taxi cruising represents a wastage of resources in the context of urban taxi services. In this work, we seek to minimize such wastage. An analysis of a large trace of taxi operations reveals that the services’ inefficiency is caused by drivers’ greedy cruising behavior. We model the existing system as a continuous time Markov chain. To address the problem, we propose that each taxi be equipped with an intelligent agent that will guide the driver when cruising for passengers. Then, drawing from AI literature on multiagent planning, we explore two possible ways to compute such guidance. The first formulation …


Topic Discovery From Tweet Replies, Bingtian Dai, Ee Peng Lim, Philips Kokoh Prasetyo Jul 2012

Topic Discovery From Tweet Replies, Bingtian Dai, Ee Peng Lim, Philips Kokoh Prasetyo

Research Collection School Of Computing and Information Systems

Twitter is a popular online social information network service which allows people to read and post messages up to 140 characters, known as “tweets”. In this paper, we focus on the tweets between pairs of individuals, i.e., the tweet replies, and propose a generative model to discover topics among groups of twitter users. Our model has then been evaluated with a tweet dataset to show its effectiveness.


Finding Bursty Topics From Microblogs, Qiming Diao, Jing Jiang, Feida Zhu, Ee Peng Lim Jul 2012

Finding Bursty Topics From Microblogs, Qiming Diao, Jing Jiang, Feida Zhu, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Microblogs such as Twitter reflect the general public’s reactions to major events. Bursty topics from microblogs reveal what events have attracted the most online attention. Although bursty event detection from text streams has been studied before, previous work may not be suitable for microblogs because compared with other text streams such as news articles and scientific publications, microblog posts are particularly diverse and noisy. To find topics that have bursty patterns on microblogs, we propose a topic model that simultaneousy captures two observations: (1) posts published around the same time are more likely to have the same topic, and (2) …


Detecting Anomalous Twitter Users By Extreme Group Behaviors, Hanbo Dai, Ee-Peng Lim, Feida Zhu, Hwee Hwa Pang Jul 2012

Detecting Anomalous Twitter Users By Extreme Group Behaviors, Hanbo Dai, Ee-Peng Lim, Feida Zhu, Hwee Hwa Pang

Research Collection School Of Computing and Information Systems

Twitter has enjoyed tremendous popularity in the recent years. To help categorizing and search tweets, Twitter users assign hashtags to their tweets. Given that hashtag assignment is the primary way to semantically categorizing and search tweets, it is highly susceptible to abuse by spammers and other anomalous users [1]. Popular hashtags such as #Obama and #ladygaga could be hijacked by having them added to unrelated tweets with the intent of misleading many other users or promoting specific agenda to the users. The users performing this act are known as the hashtag hijackers. As the hijackers usually abuse common sets of …


Visualizing Media Bias Through Twitter, Jisun An, Meeyoung Cha, Gummadi, Krishna, Jon Crowcroft, Daniele Queria Jun 2012

Visualizing Media Bias Through Twitter, Jisun An, Meeyoung Cha, Gummadi, Krishna, Jon Crowcroft, Daniele Queria

Research Collection School Of Computing and Information Systems

Traditional media outlets are known to report political news in a biased way, potentially affecting the political beliefs of the audience and even altering their voting behaviors. Therefore, tracking bias in everyday news and building a platform where people can receive balanced news information is important. We propose a model that maps the news media sources along a dimensional dichotomous political spectrum using the co-subscriptions relationships inferred by Twitter links. By analyzing 7 million follow links, we show that the political dichotomy naturally arises on Twitter when we only consider direct media subscription. Furthermore, we demonstrate a real-time Twitter-based application …


When A Friend In Twitter Is A Friend In Life, Wei Xie, Cheng Li, Feida Zhu, Ee-Peng Lim, Xueqing Gong Jun 2012

When A Friend In Twitter Is A Friend In Life, Wei Xie, Cheng Li, Feida Zhu, Ee-Peng Lim, Xueqing Gong

Research Collection School Of Computing and Information Systems

Twitter is a fast-growing online social network service (SNS) where users can "follow" any other user to receive his or her mini-blogs which are called "tweets". In this paper, we study the problem of identifying a user's off-line real-life social community, which we call the user'sTwitter off-line community, purely from examining Twitter network structure. Based on observations from our user-verified Twitter data and results from previous works, we propose three principles about Twitter off-line communities. Incorporating these principles, we develop a novel algorithm to iteratively discover the Twitter off-line community based on a new way of measuring user closeness. According …


What Does Software Engineering Community Microblog About?, Yuan Tian, Palakorn Achananuparp, Ibrahim Nelman Lubis, David Lo, Ee Peng Lim Jun 2012

What Does Software Engineering Community Microblog About?, Yuan Tian, Palakorn Achananuparp, Ibrahim Nelman Lubis, David Lo, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Microblogging is a new trend to communicate and to disseminate information. One microblog post could potentially reach millions of users. Millions of microblogs are generated on a daily basis on popular sites such as Twitter. The popularity of microblogging among programmers, software engineers, and software users has also led to their use of microblogs to communicate software engineering issues apart from using emails and other traditional communication channels.Understanding how millions of users use microblogs in software engineering related activities would shed light on ways we could leverage the fast evolving microblogging content to aid software development efforts. In this work, …


Inauguration Of Smu-Tcs Icity Laboratory, Singapore Management University May 2012

Inauguration Of Smu-Tcs Icity Laboratory, Singapore Management University

SMU Press Releases

The Singapore Management University (SMU) and Tata Consultancy Services (TCS), a leading IT services, business solutions and consulting firm, inaugurated the SMU-TCS Intelligent City Laboratory (“iCity Lab”) on 9 May 2012 (Wednesday). The inauguration ceremony was held at the iCity Lab Experience Centre located at the SMU School of Information Systems (SIS). Equipped with interactive technology, this Experience Centre will serve as a venue for city managers and urban planners to experience the new ideas and technologies which the Lab will be developing. This collaboration initiative was announced on 5 August 2011, which aimed to develop, as well as establish …


#Epicplay: Crowd-Sourcing Sports Video Highlights, Anthony Tang, Sebastian Boring May 2012

#Epicplay: Crowd-Sourcing Sports Video Highlights, Anthony Tang, Sebastian Boring

Research Collection School Of Computing and Information Systems

During a live sports event, many sports fans use social media as a part of their viewing experience, reporting on their thoughts on the event as it unfolds. In this work, we use this information stream to semantically annotate live broadcast sports games, using these annotations to select video highlights from the game. We demonstrate that this approach can be used to select highlights specific for fans of each team, and that these clips reflect the emotions of a fan during a game. Further, we describe how these clips differ from those seen on nightly sportscasts.


Structural Analysis In Multi-Relational Social Networks, Bing Tian Dai, Freddy Chong Tat Chua, Ee-Peng Lim Apr 2012

Structural Analysis In Multi-Relational Social Networks, Bing Tian Dai, Freddy Chong Tat Chua, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Modern social networks often consist of multiple relationsamong individuals. Understanding the structureof such multi-relational network is essential. In sociology,one way of structural analysis is to identify differentpositions and roles using blockmodels. In thispaper, we generalize stochastic blockmodels to GeneralizedStochastic Blockmodels (GSBM) for performing positionaland role analysis on multi-relational networks.Our GSBM generalizes many different kinds of MultivariateProbability Distribution Function (MVPDF) tomodel different kinds of multi-relational networks. Inparticular, we propose to use multivariate Poisson distributionfor multi-relational social networks. Our experimentsshow that GSBM is able to identify the structuresfor both synthetic and real world network data.These structures can further be used for predicting …


Urban Heat Island Research In Phoenix, Arizona, Winston T. L. Chow, Dean Brennan, Anthony J. Brazel Apr 2012

Urban Heat Island Research In Phoenix, Arizona, Winston T. L. Chow, Dean Brennan, Anthony J. Brazel

Research Collection School of Social Sciences

Over the past 60 years, metropolitan Phoenix, Arizona, has been among the fastest-growing urban areas in the United States, and this rapid urbanization has resulted in an urban heat island (UHI) of substantial size and intensity. During this time, an uncommon amount of UHI-specific research, relative to other cities in North America, occurred within its boundaries. This review investigates the possible reasons and motivations underpinning the large body of work, as well as summarizing specific themes, approaches, and theoretical contributions arising from such study. It is argued that several factors intrinsic to Phoenix were responsible for the prodigious output: strong …