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Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

2012

Library and Information Science

Series

Portland State University

Information retrieval -- Research

Articles 1 - 1 of 1

Full-Text Articles in Social and Behavioral Sciences

Technology In Practice. The Diy Patron: Rethinking How We Help Those Who Don't Ask, Meredith G. Farkas Oct 2012

Technology In Practice. The Diy Patron: Rethinking How We Help Those Who Don't Ask, Meredith G. Farkas

Library Faculty Publications and Presentations

The article presents information on services provided by library reference desks for do-it-yourself (DYI) patrons. The author looks at online instructional content, how-to tutorials, and in-person reference services. The article also discusses the importance of understanding library users' information-seeking behaviors.