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Full-Text Articles in Social and Behavioral Sciences

Choice And Context In Studying Change, Creativity And Innovation At Work: Call Off The Search For Excellence, Question Combinational Perspectives, And Loosen The Straightjacket Of Polarised Views, Patrick M. Dawson Aug 2012

Choice And Context In Studying Change, Creativity And Innovation At Work: Call Off The Search For Excellence, Question Combinational Perspectives, And Loosen The Straightjacket Of Polarised Views, Patrick M. Dawson

Patrick Dawson

This article draws attention to debates on studying change, creativity and innovation at work. Attention is given to 'stable' and 'process' views of organizations and how these positions influence research objectives, methodological approach and findings. The paper is critical of those who seek to hold to a superior position - a one best approach for all; as well as those who seek the best from all worlds - a combinational approach that services both quantitative and qualitative research. In drawing on over 25 years of field research on change management, the paper also seeks to explore the broken links between …


Technology Policy And Change In Developing Economies: Advancing A Banking Strategy For World Developments, M. O. Mahdi, Patrick Dawson Apr 2012

Technology Policy And Change In Developing Economies: Advancing A Banking Strategy For World Developments, M. O. Mahdi, Patrick Dawson

Patrick Dawson

This article examines technology policy and change in the Sudanese banking industry. Attention is given to the context of a developing economy that is aiming to fast track into the international banking arena through the introduction and use of new technology that is consistent with banking IT associated with more advanced industrialised economies. Some of the problems of translating a technology policy into practice and overcoming cultural, historical and socio-political legacies and attitudes are analysed and a number of implications for the adoption of IT in developing counties are assessed. Attention is given to the role of managers in translating …


Organizational Change Stories And Management Research: Facts Or Fiction, Patrick M. Dawson Apr 2012

Organizational Change Stories And Management Research: Facts Or Fiction, Patrick M. Dawson

Patrick Dawson

Company change stories are often constructed around a linear series of ‘successful’ events which serve to show the company in a positive light to any interested external party. These stories of company success sanitise this process and offer data for change experts to formulate neat linear prescriptions on how to best manage change. This position is criticised in this paper which draws on processual case study data to argue that change is a far more complex muddied political process consisting of competing histories and ongoing multiple change narratives which may vie for dominance in seeking to be the change story. …


Changing Manufacturing Practices: An Appraisal Of The Processual Approach, Patrick M. Dawson Apr 2012

Changing Manufacturing Practices: An Appraisal Of The Processual Approach, Patrick M. Dawson

Patrick Dawson

There has been a longstanding interest in human factors and the processes of change in manufacturing organizations. This paper focuses attention on the establishment and contribution of a processual perspective to understanding change. A history of the processual approach is outlined and some of the main defining elements and ongoing developments are appraised. Field data drawn from a study of cellular work arrangements at a mirror manufacturing plant is used to highlight the interlocking and overlapping dynamics between substance, context, and politics. In advocating the benefits of a processual perspective, it is argued that during the uptake of cellular manufacturing …


Social Innovation, Sustainable Futures And Commercial Concerns: People, Profits And Social Well-Being, Patrick M. Dawson, L. Daniel Apr 2012

Social Innovation, Sustainable Futures And Commercial Concerns: People, Profits And Social Well-Being, Patrick M. Dawson, L. Daniel

Patrick Dawson

This paper draws attention to the growing interest in social innovations as they seek to improve the well being of people, communities and society. Social innovations are recognised as the development of new concepts, strategies and tools that support individuals and groups to achieve improved well-being. We examine here the growing interest in social innovation before turning our attention to more theoretical and conceptual concerns. We examine the link between the social and technical dimensions of innovation and identify how the scope of our definition is important in delineating our phenomena of interest. Some of the earlier academic work on …


The Way It Really Happened: Competing Narratives In The Political Process Of Technological Change, Patrick M. Dawson, D. Buchanan Apr 2012

The Way It Really Happened: Competing Narratives In The Political Process Of Technological Change, Patrick M. Dawson, D. Buchanan

Patrick Dawson

Corporate narratives concerning technological change are often constructed around a linear series of events that show the organization in a positive light to internal and external observers. These narratives often sanitize the change process, and present data from which commentators can formulate neat linear prescriptions on how to implement new technology. In contrast, this paper draws on processual-contextual theoretical perspectives to argue that technological change is a more complex political process represented by multiple ongoing narratives which compete with each other for dominance as definitive change accounts. A central aim of this paper, therefore, is to demonstrate the analytical significance …


Designer Deviance: Enterprise And Deviance In Cultural Change Programs, R Badham, Karin Garrety, V. Morrigan, M. Zanko, Patrick Dawson Apr 2012

Designer Deviance: Enterprise And Deviance In Cultural Change Programs, R Badham, Karin Garrety, V. Morrigan, M. Zanko, Patrick Dawson

Patrick Dawson

This article explores the value of investigating cultural change programmes as exercises in engineering deviance. It does so through a case study of an organizational development cultural change programme at Sprogwheels, a large Australian corporation. Drawing on and extending the classic work of Becker (1966), the article details how the programme combined a moral crusade against what it sought to have labelled as the ‘deviant conservatism’ of the existing organizational culture with social support for ‘deviant radicalism’, in the form of a counter-cultural, self-enterprising set of middle managers promoting corporate change. The article explores the complex and contradictory ideas of …


Working At The Coalface: Being A Miner In Times Of Change, Peter D. Mclean, Patrick M. Dawson Apr 2012

Working At The Coalface: Being A Miner In Times Of Change, Peter D. Mclean, Patrick M. Dawson

Patrick Dawson

A case study analysis of the introduction of a new system for appraising worker performance in an Australian coal mine is used to explore the related concepts of identity and culture that are central to explaining individual and group behaviour in organizational context (Irrmann, 2002: 164). The change initiative was initiated by management following a search and evaluation of the general business environment to see what other organizations were doing to improve their operations. There was no prior consultation with employees, nor were any attempts made to involve mine workers before implementing what management described as a more ‘scientific’ and …