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Full-Text Articles in Social and Behavioral Sciences

Internationalisation By Idiosyncrasy: Resource Commitments And Competencies For Professional Service Firm Internationalisation, Deirdre Mcquillan, Pamela Sharkey Scott, Vincent Mangematin Jul 2012

Internationalisation By Idiosyncrasy: Resource Commitments And Competencies For Professional Service Firm Internationalisation, Deirdre Mcquillan, Pamela Sharkey Scott, Vincent Mangematin

Conference papers

Using a behavioral process approach within the field of international business theory, this study adopts a resource based lens to examine an area exhibiting exceptional growth, the internationalisation of professional service firms (PSFs). An in-depth qualitative study of the internationalisation process of five architectural firms expanding to multiple international markets was conducted. The paper’s main contribution is the identification of the interplay between the learning process and resource commitments for internationalisation. We reveal how these PSFs can be classified along a continuum whereby they adopt either a project learning or a market learning approach which drives the development and acquisition …


Making Sense Of Irish Health Care Management: The Street Level Public Organisation (Slpo)., Vivienne Byers Jun 2012

Making Sense Of Irish Health Care Management: The Street Level Public Organisation (Slpo)., Vivienne Byers

Conference papers

Public service reform in modern economies has placed an emphasis on effective planning and management of service delivery to the citizen-client. This paper draws on the concept of the Street Level Public Organization (SLPO) to examine the problem of government’s top down implementation of planning reform in the delivery of public services. It does so, by exploring the implementation of strategic planning in the health sector and drawing upon field work from such implementation in the health services in Ireland and Canada. The SLPO model (McKevitt 1998) is used as an explanatory tool to add to the public sector reform …


How Professional Service Firms Internationalise: Resource Commitments And Competencies For Internationalisation, Deirdre Mcquillan, Pamela Sharkey Scott, Vincent Mangematin Mar 2012

How Professional Service Firms Internationalise: Resource Commitments And Competencies For Internationalisation, Deirdre Mcquillan, Pamela Sharkey Scott, Vincent Mangematin

Conference papers

Departing from traditional economic and behavioural approaches, this study adopts a resource based lens to examine an area exhibiting exceptional growth, the internationalisation of professional service firms (PSFs). An in-depth qualitative study of the internationalisation process of five architectural firms expanding to multiple international markets was conducted. The paper’s main contribution is the identification of the interplay between PSF competencies and the firm’s approach to internationalisation. We reveal how these PSFs can be classified along a continuum ranging from artistic to engineering orientation depending on the firm’s relative emphasis on technical or management competencies when internationalising. Implications for PSFs when …


The Holiday Experience And Personal Values: An Irish Case Study, Sean Ruane, Deirdre Quinn Jan 2012

The Holiday Experience And Personal Values: An Irish Case Study, Sean Ruane, Deirdre Quinn

Conference papers

Personal values have been a focus of interest for consumer behaviour researchers for many years due to the belief that values influence a person’s lifestyle, and therefore provide a useful explanation for the multitude of interests, outlooks on life and consumption priorities that define a person’s consumer behaviour (Muller, 1991). Tourist satisfaction is a positive function of both functional congruity between the expectations of the individual and choice of destination, and their perception about themselves. Linking destination image with the self can help in understanding this behaviour by focusing on the specific attributes of the holiday and how they match …