Social and Behavioral Sciences Commons^™

Dynamite Tips For Marketing Yourself: Exploding Your Interview Potential, Annie Epperson, Stephanie Wiegand, Sarah Naper

University Libraries Faculty Publications

Are you looking for your first professional job or hoping to change jobs? This session will give you helpful tips on what to do (and what not to do) on your journey to a perfect fit, discussing everything from places to look for jobs, cover letters, resumes, references, interviews, and thank you notes that keep you in the minds of potential employers. Presenters will include role-play and invite audience interaction. If you are hiring soon this could be a great refresher for you too!

The Relationship Between Service Learning And Research, Jennifer Nutefall

University Libraries Faculty Publications

In Fall 2006, a faculty member in George Washington University's University Writing 20 (UW20) program began incorporating service learning into her theme-based first-year writing course. Along with her librarian partner, they linked two research assignments to the service work of the students. An end-of-semester survey was administrated over three semesters with one question asking if the student's research process was affected by their service experience. In reviewing and analyzing student comments, four themes emerged: increased motivation, use of numerical data and primary sources, increased knowledge in approaching and limiting topics, and the potential for bias.

Social Software Programs: Student Preferences Of Librarian Use, Annie Epperson, Jennifer Leffler

University Libraries Faculty Publications

PURPOSE: The purpose of this paper is to present findings of an electronic survey to determine the extent of use of social software programs.

DESIGN/METHODOLOGY/APPROACH: The study was conducted to discover the extent to which students use social software programs, namely Facebook, MySpace, Instant Messaging and Second Life, and to determine their level of desire for having a librarian or library presence within those settings. A web survey was developed and distributed using convenience sampling. The survey was distributed to students at two college campuses located in the state of Colorado in the USA.

FINDINGS: The majority of respondents use …

The Good, The Bad, But Mostly The Ugly: Adherence To Rusa Guidelines During Encounters With Inappropriate Behavior Online, Jack M. Maness, Sarah Naper, Jayati Chaudhuri

University Libraries Faculty Publications

Using a scoring rubric based on RUSA’s “Guidelines for Behavioral Performance of Reference and Information Service Providers” (RUSA Guidelines), librarians’ performance in 106 chat reference transcripts in which a patron was determined to be acting inappropriately were compared to 90 randomly chosen transcripts from the same time period in which no inappropriate behavior was identified. Librarians serving appropriately behaving patrons scored significantly better on two of five major dimensions of the RUSA Guidelines. Recommendations for librarians serving inappropriately behaving patrons and for improving the two affected dimensions are given.